You cant get these people to answer the phone! Online, they have no vehicles available. Absolutely…read morehorrible.

Needed a rental for a week while one of our cars was getting body work done. These guys were in…read morewalking distance from the body shop, so were the obvious choice and also a good one. Rental was ready right on schedule, the staff led me through the rental process quickly and cheerfully, and when I called to extend the rental for a day had no problem getting that done. Honestly one of the better car rental expereinces I've had.

Would rent a truck from here just to hang out with the awesome people that run this place. Ryan…read more(and Nova!) were beyond helpful and kind to get me into the right truck and to help throughout the entire process. Truck was fine and 800 people were fine, but the local people made the difference. Rent without worry.

I reserved a 16 foot truck a week in advance thinking "how bad could it be?" Unfortunately, the…read moreanswer is "filthy". I wouldn't have wanted my dog to ride in it. Unfortunately, a human had no other choice. Agent at location said it was busy and he didn't have time to check it. Judging from the condition, apparently no one has for the last several rentals.

After being screwed over by U-Haul, I made a few calls to find a Budget truck. Waaaay better…read morechoice. They'd let me pick where I wanted to pick it up (U-haul tried to send me to Monroe) and where I wanted to return it (U-Haul wanted it to be returned wherever THEY decided they needed a truck that day). Northside rental had a truck for me. The rental agent was helpful, although I'm not sure I needed the extra insurance coverage he was pushing. Unfortunately my agent was closed on the weekend so I had to bite the bullet and take it. If you're going to rent a truck, make sure to call your car insurance to see if truck rental will be covered. My truck was in good shape & made it to Chicago with no problem. It would have been nice if they'd swept out the back of the truck before giving it to me though, it was pretty dusty/dirty & there was broken glass in it. Heck, after my experience with U-Haul I didn't mind a little broken glass - I was happy to have a truck!! BOTTOM LINE: Budget truck rental may be a little more expensive but you can select where you pick up and drop off the truck which makes it a WAY superior choice to U-Haul.

After Budget canceled my reservation a day before I was supposed to pick it up, I was scrambling to…read morefind a replacement. U-Haul was too expensive so I tried Penske. I was so glad I did! I got a really great quality 16-foot truck with a nice powered lift in the back. Then when I called for the bill, I found out that they charged me less than I expected! Next time I need a truck, I will use them.

Spent two nights here for a weekend getaway with my wife. It…read morewas a perfect location for adventuring out to our activities and events. To start with there was no elevator, but it is only a 2 level hotel. I like that all rooms exit to the outside. The rooms were very clean and the water was hot enough to scald. There is an onsite pool, but you will have to walk outside from your room to get to the pool. The pool is in the office building. Nice clean pool. Great staff. All were friendly and welcoming. Special shout out to the "young lady" helping with the morning breakfast. She was so sweet and kept the food fresh and the area spotless. She is a gem! Overall I would recommend this hotel for a night or a week. Quiet, clean, and a good stay!

The pictures on the website do not tell the whole story. This is a motel and totally sketchy. Our…read moreroom, 131, reeked of mildew and had mildew growing up the wall. Clearly they had some flooding in the first floor because the bottom of the bathroom door was all bubbled out like fake particle board gets when it gets wet. I had to sleep with the window open to keep the smell down. If I could rate this less than 1 i would.

On August 10 2021 my 8 month pregnant wife and Autistic son were staying at your hotel while…read moreplumbing work was being done on our house, additionally I had to work an 8 hour shift. We booked the room through the 12th with an open ended option as we were not sure how long the repairs may take, that same day a storm was near the area and caused a significant power outage to surrounding areas along with the hotel as I was at work, my wife text me "powers out" at the hotel. I thought, may not be too long and she agreed, to ride it out. 8 hour shift my wife not replying, I made it to the hotel after dark, to find the facility still without power, I proceeded to ask the front desk if there was any hope it would get on and if not would we be accommodated for the inconvenience as at first no fault of yours, additionally I asked if they checked all rooms as my family is been upstairs for a period of time. Alarmed Face as nobody was else in the hotel! She gave me. The answer was "NO" I asked why, as it seems you should want to check on your guest? So I proceeded to go up stairs in complete dark with Cell phone as light, to find my wife in tears and my son confused in the dark. No apology was given as she could not use the elevator and additionally walk down the stairs being 8 months pregnant with our luggage and child, she was left stranded with no phone, no help, no answers. I asked if they could help book a hotel in the area, but computers were down and it seems since you have no representatives of managers in the facility it would not be worth proceeding any further questions. We began to drive to Novi as that was the first suggestion given, even though two other Holiday inn hotels in the area were fully booked due to the outage. After 30min a hungry wife and child, still shook of the day. We find out this also overbooked and closest was Ann Arbor which was originally 20min away now 50min, it's now late evening around 10pm we finally get help we needed, as I explained without anger of the situation the staff was extremely accommodating and we stayed from the 11th to the 14th. Next day I went back to the original hotel and talked to annoyed manager that I requested a refund for the trip and if possible we could have a free night for the mishap, as I was told they don't deal with those type of concerns and I would need to call the customer relations line and try to achieve if I wanted. After many phone calls the manager at the original place called me and promised to accommodate the free night and refund the additional night as it was never used and we were booked in another Holiday inn. I was dealing with an injury for over a year and the taste of a night stay did not sit with me along my family, as well as the process to get this sorted was overwhelming needless to say.. my brain injury unfortunately put me out a year as multiple treatments finally able to get back to reality again. I recently called down to the holiday inn which another new management asking of my credit for the day was still active as my wife and I agreeing it would be nice to take the boys swimming. Finding out no record was found, my information changed, address, email, phone number a receipt with an apology that we could not help as it was not documented on their side, so back to the phone calls, where I got both receipts with no refund, no credit of stay. I called to upper management of customer relations line and they could not pull up any record to help me, as rewards membership showed my correct email, my new email in the system Falsified as "Gwet@gmail.com" I assume for CSI purposes they covered up the mistake thinking they would not have to explain what had happen that day. After speaking 45 min to higher personal they called the hotel and the same answer given to me before as now they cannot honor only the Hotel can do that, but that is not what I was told before and yesterday when I met the new management. So you can delete me out of the system, change my personal information but you can't help fix an obvious justified concern of Why? Multi billion dollar business and I can't get answer on $278.64 seems as a revamp of training hospitality In a HOTEL setting' may seem important. If you would like to further discuss before next review page is needed. 734-657-9497

The hotel was dirty, management was rude and dishonest. They tried to charge for damages that did…read morenot occur and when we asked for proof, they showed a picture but would not do a video walk through. Then they said that the damages were already repaired, an hour later. This is a terrible way to do business, they also said, I'm sure by accident, that they had 7 rooms that were damaged that night, which I believe is false. I think that wrongfully charged 7 people hoping to get away with it. One they stated was for coffee spilled, ours they said was for crayons all over a desk and walls, which we absolutely did not do, how do you charge someone for spilling coffee? Terrible business practice to take advantage of innocent people for financial gain. On top of that, the rooms were dirty, the bathroom floor was grimy with a film that made my children fall several times. The carpet was ripped up and gross, the walls had peeling paint. I won't stay here again and honestly after this experience another Holiday Inn at all is questionable. I have submitted a formal complaint with the CFPB for improper business practices and if anyone else had this happen, I urge you to do the same. Management didn't care and Kevin would not let us speak to the District Manager stating they don't take calls, after saying he would refund our fees, we were rewarded with a new higher charge.

I will be recommending Ross-Beakes Collison to everyone and anyone! I hope to never need them…read moreagain, but if I did, I wouldn't hesitate to contact them. Their communication was fantastic, their time and cost estimates were correct, and the work they did was absolutely phenomenal! Not only did they beautifully repair the damage to my vehicle's rear end, but they washed and cleaned my car and it smelled and looked brand-new! I'm blown away by the entire excellent experience I had with Ross-Beakes! Everyone I spoke to when I was there was friendly, knowledgeable, and extremely kind. Thank you Ross-Beakes!!

Great place! Stopped by for an estimate, staff were all friendly and helpful. Got a good price…read morefor the repair. Was able to schedule the service the next day, car looks like new, and final price was only 2/3 of the estimate!

I was driving through the area on a long road trip. I didn't need a campsite, just a shower…read more Taylor's Beach Campground was nice enough to let me use their shower facility for free! Very kind people

Been going there for years. Place is very well kept up. Fishing,Boating,Paddle Boats. Beachslde…read morePavillion and Vice nice gazebo.Put put golf. Full basketball court. Arcade room (needs alil updating). Nice beach, Good swimming area.with activitys to do in the water. Went 4th july weekend this time. D.J., Fire works show that was Great. Turned the basketball court into a dance floor for the dj at night. Biggest frog,fish and turtle contest. My daughter won the turtle contest,9inch painter. Highly recommended

The best part of my Alamo experience at DTW this morning was my interaction with the agent,…read moreValerie. She was professional, efficient, and expedited my rental car transaction. The best thing I noticed was her infectious personality. She is a great ambassador for customer service for Alamo. The industry needs more people like Valerie.

Had a great experience in June 2025. While the airport is a bit clumsy to get to the rental busses…read morewith luggage, once getting there, it was super simple. Easy ride about a mile down the road. Had a short wait to be assigned my luxury rental. It was clean and in good condition. Drop off was a breeze as was the bus ride back to the airport