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    Hertz Rent A Car

    2.0 (17 reviews)
    Open 8:00 am - 6:00 pm

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    Hertz Rent A Car - Rental car

    Hertz Rent A Car

    1.6(23 reviews)
    32.3 mi

    I had no issues at this Hertz location, the staff was nice and answered all my questions and made…read moremy car rental processes pretty quick and easy. They handled all the insurance and paperwork for me. The only issue I had was with the car I got, being so extremely basic packaged, compared to my full option spiffed up lease, it had no remote start, no heated seats, heat took about 20 minutes of driving to actually make the "heated air" warm (and it's very much winter here in Detroit), all chair movements were hand mechanical, not electric, and no safety features whatsoever. This is not the employees fault. I just feel like this company cheaps out as much as they can to maximize profit At customers expense Don't recommend them

    I will never do business here again. On the day that I rented the car the first car they gave me…read morewas horrible it wasn't cleaned or vacuumed the strong smell was crazy. But when I got home the windows on the passenger side of the car. I returned the car the guy put me in a Kia carnival mini van. The day I was scheduled to return the vehicle, I went on the app and paid 127 dollars to rent it for 1 more day. I dropped it off that Friday afternoon shortly after 12 because I stopped and filled up the gas. The guy asked me if I wanted a print out or the invoice sent to my email. I opted for it to go to my email. The next morning I wake up and I was charged another day at 138 dollars for the day. I go up to hertz and I said to him you owe me 338.00 he hands me an in voice showing he charged me for 1 gallon of gas after I had already completely filled it up. He paid me back 327.00 instead of 338.00 charging me for the day that the car was already returned back to them instead of charging me what I already prepaid for online. And then charged me over 13.00 for 1 gallon of gas. This place is crooked. They should be ashamed of themselves. If you do go here get your receipt the minute you bring the car back. Take a picture of the gas tank and inside and outside of the car. Keep your receipts for the gas.

    Photos
    Hertz Rent A Car - The car we were sitting in, with keys, for 30 minutes.

    The car we were sitting in, with keys, for 30 minutes.

    Hertz Rent A Car
    Hertz Rent A Car - The extremely dirty car

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    The extremely dirty car

    Avis Rent A Car

    Avis Rent A Car

    2.4(8 reviews)
    38.6 mi

    This place is awful! My primary vehicle had engine problems beginning June of last year, I had to…read morerun a vehicle from Avis Michigan Avenue location from June to July of this year. my primary vehicle had engine problems beginning June of last year, I had to run a vehicle from Avis Michigan Avenue location from June to July of this year. The vehicle that I got the vehicle that I got from Avis was a Chevy Malibu. Avis refused to do any maintenance on the vehicle, the vehicle was in need of new tires brakes. It had a coolant leak. It was unsafe to drive from Avis was a Chevy Malibu. Avis refused to do any maintenance on the vehicle, the vehicle was in need of new tires brakes. It had a coolant to drive Yet every time I went to Belle tire who they use for service repairs are always declined, I was told this was common for Avis. Belle tire who they use for are always declined, I was told this was common for Avis. In April 2025 I was given a new rental vehicle and it was rolled hard and put away wet for like a better words, it was a Ford Mustang and have been repossessed according to the manager, Nick. The vehicle needed new tires there was extensive damage on the body debts on vehicle yet this is what I was given to drive Avis was aware that I had to use them so they didn't care what they gave me. The vehicle had not been inspected. It was not safe to drive and thankfully I was able to get rid of the vehicle July of this year. I returned the vehicle after hours after telling Nick the manager I was returning it only to find out upon checking was charging me $808 for I have don't know what. I'm assuming they charge me for the damage that was done to the vehicle yet when I got the vehicle the manager Nick was aware of the damage and he said it was noted. was charging me $808 for I have don't know what. I'm assuming they for the damage that was done to the vehicle yet when I got the vehicle the manager Nick was aware of and he said it was noted. if you are in need of a vehicle etc. do not use Avis. I paid them over $12,000 over the last year and drove a vehicle that was unsafe every time they know that you need them that you're in a bad situation and they will not give you a reliable vehicle, they will make sure you pay on time or threaten to take the vehicle, but as far as maintenance that is not going to happen. For your family sake, do not use work or anything along that line the will be you. They will not do anything to help you. They simply take your OK I'll pay this money. It's a bad situation but I'm getting a new vehicle. No, you're not they will give you a vehicle specifically sent to Uber gig workers. You're not getting a nice new vehicles that a regular customer receives. You will get a discount on your weekly rental, but the vehicle is hard put away wet the vehicle I had we're not safe to drive. I would not have them as my personal vehicle and I would never drive my personal vehicle. Brakes and and coolant leaks. This place is awful, awful awful please for your sake. Do not rent from them. If you're using it you will regret it. Thankfully, my credit card comes with fraud protection and my account has been credited for the $808. They charge me keep in mind. My weekly rental was only $290 per week. I returned the to the location where they came up with this other fee is ridiculous. I know they're trying to charge me. To the vehicle yet they gave me a vehicle that was unsafe to drive that had not been inspected. All they did was check back in and tell me to come get it. The vehicle was not safe and I'm so glad I don't have it anymore. It smelled like cigarette smoke. There's a large burning hole the back tires needed to be replaced and the vehicle only had 17,000 miles when I got it again. It has been repossessed according to the. This place will put you in a if you're using it for gig work, be careful you don't need a customer reporting that the vehicle was unsafe. I never felt safe in the vehicle I from them. What a joke what a joke what a joke Nick manager I'm not being personal when I say I'm stating a fact how in the world do you try to charge me when you know the vehicle was rolled hard and put away wet when you gave it to me it was and I hated driving thankfully, I was able to get rid of the vehicle and have my own vehicle to drive.

    we needed a large vehicle for our trip to Maine that could fit five adults with a go chair and…read morewalker for my handicap mother in law. We booked it online and before our pickup date, we clarified it with Avis/Budget (Juston). Juston went above and beyond helping us from start to finish. our trip was amazing and I believe it all started with the wonderfu help and service we received from our Avis/Budget rental off Michigan avenue in Lansing. Someone give that man (Juston) a raise. Thank you for a wonderful experience. The Smiths.

    Hertz Rent A Car - carrental - Updated June 2026

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