Stopped by to inquire about tire rotation and balancing m, and while I couldn't swing the time slot…read morethey had, my overall experience wax great, with huge hat tips to Frankie and Roderick. Frankie was super helpful and patient as I asked a bunch of questions, and Roderick was the absolute man. He helped with the free tire pressure check, and couldn't have been nicer or more positive. An absolutely great guy. Wish this location were closer to me. The experience I had today reminded me why SLO is such a wonderful city to visit.

I was preparing to take my truck on a cross-country road trip and knew it needed new tires, so I…read morebrought it to America's Tire for a new set of tires and paid extra for an alignment. The installation was completed on a Wednesday, but on the drive home I noticed the truck consistently pulled to the right. I brought it back on Friday morning, and they performed another alignment. Unfortunately, the truck was still pulling on the drive home, so I turned around and brought it back again. At that point, they called me into the shop and explained that a front passenger-side ball joint needed to be repaired before the alignment could be completed properly. They were unable to perform that repair themselves. My concern was that this issue hadn't been identified during the original tire installation or the second alignment attempt. I don't know whether it was missed initially or if it was simply a coincidence that the problem became apparent when it did, but it was frustrating to learn about it only after multiple visits. I then took the truck to a mechanic, had the repair completed, and was told it would need another alignment. Since the alignment was still under warranty, I returned to America's Tire on Saturday morning for what ended up being a fourth alignment attempt. After working on it again, the technician told me he had done everything he could and recommended that I take it elsewhere to diagnose the pulling issue. I followed that advice and took the truck to another shop, where they were able to correct the problem. I will say that everyone I dealt with was polite and professional throughout the process. No one was rude, and they did make an effort to address my concerns each time I brought the truck back. This was simply my experience. I know many people who use America's Tire and have had excellent service. Unfortunately, after four trips to the shop and still needing another business to resolve the issue, I left disappointed with the overall experience.

They were available for Saturday appointment. Brian was helpful, price was reasonable and work was…read moredone within the hour. Excellent response and service. Highly recommended. They were available for Saturday appointment. Brian was helpful, price was reasonable and work was done within the hour. Excellent response and service. Highly recommended.

Provided pre purchase inspection as stated. Good communication. Call, and email with…read moredocumentation.

For Tire rotation and check alignment as it needed alignment and I was there for oil change, due to…read moreYelps referrals not returning or responding back. I went to each to say they never responded back except 1. Now it says they served me but they didn't. I found Big Brand Tires on my own. They were good, at getting my oil change done, advised me that I needed an alignment so got that done as well. Big Brand Tire Service didn't make me wait.

I've been a loyal customer of Big Brand Tire in San Luis Obispo since 2021 and have spent thousands…read moreof dollars there on tires, maintenance, and repairs for my family's vehicles. I've also recommended them to many friends and family over the years. Unfortunately, my most recent experience has caused me to lose confidence in their inspections and workmanship. I brought my car in for an oil change, coolant service, and a comprehensive inspection, specifically asking them to investigate what I believed was an exhaust leak. During check-in, the advisor even commented that they could smell exhaust in the engine bay. At the end of the day, however, I was told no exhaust leak could be found. Within a week, I took the car to the dealership for a second opinion because I was still concerned. They immediately identified a cracked exhaust manifold. Their inspection also found brake pads measuring only about 4-6 mm remaining on all four wheels, despite Big Brand's inspection having rated the brakes as being in good condition. During that visit, the dealership also pointed out that my oil pan is badly deformed around the drain plug and told me the damage is consistent with someone using excessive force to remove a stuck drain plug. Big Brand has performed every oil change on this vehicle for roughly the last 80,000 miles, and I recall a previous visit where I was told the drain plug had been seized and was difficult to remove. After inspecting the oil pan myself, I found the deformation is severe enough that accessing the drain plug with normal tools is now difficult, and there's no longer enough clearance to install a Fumoto drain valve. I understand that no shop is perfect, and I wouldn't be writing this over a single missed item. What disappointed me was the combination of missing the issue I specifically asked them to diagnose, rating my brakes much more favorably than another inspection performed just days later, and the apparent damage to my oil pan after years of servicing my vehicle. I'm hoping Big Brand will step up and make things right, because until this experience I had been happy to recommend them.

Tony, Diego and Vincent all took fantastic care of installing my new rims and tires. Would highly…read morerecommend them! It's rare this day and age to find people who actually take pride in their work, but let me tell you, this establishment does. Trust them to do the best job. I will definitely use their service next time around. Thank you!!!

Tony and Domingo are great guys and the service is always good. They make it easy to be loyal to a…read morebusiness

While SM (Santa Maria) Tire specializes in commercial truck tires, they readily handled a leaking…read moretire on my Kia Optima sedan. It just needed a patch, then good as new. I had zero wait time. Price for the repair was slightly high, but worth it for the speed. I was barely late to work. Nice people too. Highly recommend SM.

Gene and all the guys at SM Tire are great. I had all four tires replaced and could not be happier…read morewith the quality of the tires and the service. Highly recommend!!!

Great service they fixed my flat super fast!…read more Walked in and was taken care of right away. Would recommend to anyone in the area.

From the owner: Mark’s Tire Service is a commercial tire service center located in Paso Robles, CA and San Luis…read moreObispo, CA. We service and repair commercial tires 24 hours a day, seven days a week. Because we are a commercial tire dealer your business is our priority. We understand the urgency of getting your equipment up and allowing you to get back to work.

These guys saved us!!! We were driving on a road trip up the 101 when we noticed a strange warning…read morelight in our car. We called this auto shop and they took us in right away. The guys were super friendly and helpful and got us fixed up right away. In and out of the shop in half an hour. Thank you Villa automotive!!!!!

This entire experience was an absolute rip-off and deeply unprofessional. We needed a basic…read moreinspection after our insurance company totaled our vehicle so we could obtain a salvage title. That alone cost $400. Afterward, we were told an additional $1,100 in repairs were required--many of which were grossly overpriced. For example, the tires they quoted were nearly double what I could have purchased at a tire shop. A rear fender reflector--$7.99 on Amazon--was quoted at $30 here, with the excuse that it had to be OEM from VW. Fine. We waited two weeks for the part to arrive, only to be told they ordered the wrong reflector. Another week passed before the correct one came in. When we finally returned, the reflector installation took 15 minutes. I specifically asked if we could wait for it, but was told to leave the car because it was "in a long line" and might not be ready until the next day. Thirty minutes later, I got a call saying it was done. In total, this required four separate trips, over 100 miles of driving, and not once did we receive an apology, acknowledgment of mistakes, or any offer of a discount. Instead, I was met with dismissive responses like "it is what it is" and "it's always something." The person I dealt with was snarky, condescending, and completely unconcerned with customer service. Mistakes happen--but the attitude and lack of accountability here were unacceptable. I would NOT recommend this place to anyone.

I have a Ford Edge that's always had a lot of problems. Brought it into Certified Auto to get a…read morecouple things fixed and it ended up needing a lot more work than we thought. Thankfully, the guys over there helped me out a ton. They got everything working well and covered the costs of a couple parts for me. They were also really good about keeping me updated throughout the whole process, and they even took it over to the Tire Store to get my tires swapped for me. Shoutout to TJ specifically! Definitely gonna come here for all future repairs.

By far, this is the best auto repair company for their outstanding customer service, support, and…read moreintegrity that I've come across yet! First, I want to thank Isaac and Gonzalo for all their amazing dedication, diligence, and communication regarding the repair my vehicle. Thank you guys your genuine care and providing a quality work ethic. I highly recommend this company for all your car repair and maintenance needs!