Recently went to have front brakes checked. Mike replaced front brakes & rotors, changed the oil &…read morenoticed that I needed wiper blades and replaced them as well. All work was done within 3 hours without an appointment at a reasonable price. Mike is very pleasant and keeps you updated. I will definitely be using them and recommending them to others!!!

Service and workmanship were fantastic and reasonably priced. Highly recommend. Honest and…read moretrustworthy.

Stay far away. Went for State Safety Inspection. Car has received every recommended service work…read morefrom dealership since purchased Gili's came up with approx $3000 of work. I took the car to another auto repair shop that no longer does safety inspections and they went over the car and said none of the failings on the report needed to be corrected. at this time. Also Gillis charged a credit card fee without informing the customer which is unallowable Wish I had done more research prior to taking my car to their business.

I have been going to Gili's for many, many years. I have always received excellent service at a…read moregreat price. I trust them completely and will gladly continue to use them.

Excellent experience. Owner Joe and son Mike could not have more honest and helpful. Moved here…read morefrom out of state and needed to find a reputable repair facility for my high mileage Ford Explorer. Was aware of some issues and repairs needed in order to register and pass inspection here in Maryland. (They are also an official inspection station) After inspecting my vehicle they guided me through necessary repairs and honest assessment options based on mileage and length of time I planned on owning this vehicle. I will certainly be a repeat customer and have also advised my daughter, who is a long time resident, to also use them. I came away thinking that I made a wise choice as to who I want to do business with.

Our car burns a lot of oil and we were going on a long trip today so I added oil, but I added too…read moremuch. I went to Bradley Liberty and their mechanic Ryan very thankfully squeezed us in right before we had to get on the road. They helped me with my issue and I am extremely thankful that Ryan helped us on such short notice.

Citgo on Westbard offers trusted quality car care, excellent customer service and highly efficient.read more

Amazingly responsive!! They installed a new battery in 20 minutes…read more I would highly recommend them.

They are not honest. They will up sell you in the guise of making the repair. Then come back and…read moretell you they found the problem later. The fix they did make on my auto was poor quality in the end. It's too bad as I had good service there previously. I won't be going back.

Dear Murray's Auto Clinic Team: thank you very much for your very thorough inspection (and noted…read moreitems to watch) of my recently purchased used-vehicle. As always, you are my very respected and trusted auto service. Over these past 20+ years, you have never failed me. THANK YOU!!! Respectfully, (Keith) Dennis Baker

I can't speak enough about this shop, the owner, and the staff. The times in which we live now, you…read morecan't beat quality work as well as people of integrity. I absolutely love, love, love this auto repair shop. The owner, named Winter, and his wife are incredibly nice. As a woman, I had an issue with auto repair shops seeking to take advantage of me; unfortunately. I've been going for over five years, and Winter and his staff have always provided me sound counsel concerning my car. Of course, there have been times when you are forced to take your car to the dealership because of a special part or some type of recall that only they can do or provide. But you can bet that once they finish, and if anything, else outside of this goes wrong or is a concern, I'm back up at TOTAS for the care and maintenance of my car. Since going there, I just discovered that some of my extended family on my sister's husband's side, as well as a cousin on my mother's side, take their vehicles to TOTAS. Small world... It's a hidden gem in the heart of Silver Spring. I'm a firm believer that I want to see everyone (deserving) who works hard prosper as they should. The prices are definitely reasonable.

Love this place. They are so quick and efficient and reasonably priced. It is first come, first…read moreserved so bring your car in early and 99% of the time I get it back at lunch. They diagnose but don't push you to do anything you don't want which is awesome.

I have been a Precision Auto customer for decades, for really my entire lifetime as a driver. Just…read moreabout everyone in my family is a customer as this point, and that includes both sides of a large family. I wish I knew enough about the nuts and bolts to convince you categorically that they are the best, but here's what I can say: I do remember not long ago that they won what I understand to be THE national competition for best auto shop in the country, and I have to imagine that was a pretty big deal for a family-run business. So if you're just looking for people who know what they're doing, well that should be enough right there. I can tell you that they are the type of people who remember your name when you walk in, and that you will most likely have a few laughs while you're there. How often can someone say they have fond memories of getting their car repaired? I can, and I'm smiling right now thinking of how much my Dad loved talking with them about the world, and pretty much everything in it by the time we left... They have guided him and myself over the span of two vehicles each. Come to think of it, that's pretty good for over 30+ years, especially when we're still driving the latter two. Not to mention the first one I bought was, we'll say: not a good year from not a good company. They cut me so much slack, and put in so much extra work on that car for me. The hardest part for them though, had to be convincing me to buy a reliable, maintainable car next time, and convincing my Dad when it was time to let go of the truck he took such good care of for such a long time. In my case, it was a matter of helping me understand which makes and models not only last a long time, but will also save me a bunch of money over time. Such is the case on parts and labor, when the parts are easier to get, and the car is easier to fix, DUH... For my Dad, it was a matter of bedside manner, explaining that we've reached that time when the repairs are going to start costing more than the vehicle is worth. I say all that, because one way to tell whether someone is honest or not, is if you can point to some advice they gave you at the expense of their own profit. In a world where honesty is not a given in any industry, I think those are pretty good examples of where it still exists.

I brought a Tesla Model Y to them in order to have a wheel swapped out and have the front end…read moreinspected. Most folks don't know this, but Performance models of these cars blow through suspensions every ~70k miles or so. Precision charged me for the tire swap (move TPS to new wheel and re-mount on the new wheel), but they also charged me an hour of labor to inspect the front end, something that they already had in clear view when on the lift when they were doing the tire work. However, I was fine with it as long as they did a complete job and reported accurate information. I was planning on having them also replace the main front end components anyway, but they will NOT install any parts that they did not get for your car. Even if they are OEM parts from the manufacturer of your car. (Tesla parts are a PITA to get in a timely fashion sometimes, and having to wait for them to arrive is not a great customer service experience... especially when they are OEM parts. I'm assuming it's not just liability, but that Precision wants the markup on the parts over a providing a good customer service experience.) Precision came back and told me there was nothing wrong with the front end of the vehicle. immediately knew that this was impossible. No Tesla Model Y Performance with the original suspension is fine at 85,000 miles. I asked a buddy at a Porsche dealer to look at the front end and ALL FOUR bushing in the front end components were torn. Literally, if the technician from Precision Auto had looked them, it would have been obvious. If the technician missed it, Precision has a serious issue. I did call them. I asked to speak to the manager. The person that called me back sounded awfully young but listened to me vent and indicated he's refund my money for the inspection. (He took my credit card info for the refund, so fingers crossed there.) I'm really sure based on that experience that Precision Auto is not where you want to go if you have a Tesla. I told them exactly what they needed to look for and I've got to wonder if the server desk told the tech anything that I mentioned. (I do have alot of experience working on cars. I just don't want to do it.) At least they did a good job with the tire... -shrug-

William Sanchez is and run an awesome first class operation. His and staff cares respect you and…read moreyour time. what an experience. Please let me put my name on my comments! Ozzie

Terrible shop !!! Do not go . Terrible customer service . They'll butcher your car . They fix one…read morething and another ruin something else and don't take responsibility