Came here on a whim Monday morning for the first time. My sleep has been awful and my body was…read morepaying the price so I was lucky to be able to walk in and immediately be seen by Nicole without an appointment. Nicole definitely knew what she was doing! I did the 60 min deep tissue. She was very strong and attentive. She immediately found all my knots and some tight spots I didn't even know about. She recommended next time to do 90min and that I would see the best therapeutic results with a massage every 2 weeks. I would come back again and see Nicole! I do wish there was less sound bleeding and maybe the ability to turn the lights down lower/music up a little, but otherwise I had a great experience.

The reviewers got it right on this one. Whoever recommended Mandy... THANK YOU! Mandy is absolutely…read moreamazing and I feel so relaxed and refreshed after my massage. She literally got every knot out of my body. I wish the rooms were a little more sound proof as I could hear phones ringing and people talking throughout my massage, which was not ideal, but overall I would still recommend this place!

First time customer. Was a little worried by the website and advertised services at the front desk…read moreas they didn't list the Traditional Thai massage that I booked through Booksy. It was explained that my masseuse (Sunny!) had only been working here for 2 weeks with limited avail on Sunday and Thursday. Sunny was amazing and checked in with me often to give me just the right amount of pressure to get my knots out. She could tell I was sore and didn't want to use her elbows which would have made it worse. She also gave me a wonderful first time foot reflexology + leg massage experience. Great prices/value for my 1.5 hour visit. Will definitely be back to see Sunny again!

Naw. Not the place. Got the sauna and massage and it was just OK. Got the massage and sauna combo.read more

I want to support this place because you can tell it's a small business whose location is not…read moreideal. Its entrance is hidden upstairs on the 2nd floor of a shopping retail building. Sometimes it is difficult for me to get a hold of them to get an appointment but I feel like scheduling online was best and if they missed my call they'd text me back. I'm a frequent massage customer due to all my aches and pains and I prefer Thai massages the most. I usually drive all the way to walnut creek but so happy to have this place close by! The massage was relaxing with perfect pressure. Price is reasonable and the facilities are clean. I'll be back for my regular massages here!

I'm so glad I found this place. I've never gotten a thai massage before, and this definitely did…read morenot disappoint. I occasionally get migraines accompanied by occipital neuralgia and I know nerve inflammation is largely part of it so I decided to try a more intense massage which was a great decision. Massage: I walked into the suite greeted by the receptionist, then was quickly given the intake form to fill out. They brought out a wooden basin to soak my feet in hot water while I was filling it out. My feet were dried off, I was given slippers, and was shown to the massage room. I chose the Signature Thai Massage which I really needed. The back walking was intense (again, it was my first time but I really enjoyed it!), and the accupressure massages + balm and stretches were my absolute favorite. My masseuse was Anna and she was so lovely. She managed to crack my back during some leg stretches which was SO NICE because I'm never able to crack my own back. I added on an indian head massage (because of my migraine and nerve inflammation in my neck). Cost: Very affordable and worth the price. I also liked how I could book the same day and be accomodated so quickly. Hygiene/Facility: The spa is a suite, located in the 2nd floor of a shopping plaza. It's quiet when you walk inside the hallway which makes it a peaceful transition when walking outside back into the noisy world. The spa itself is small, quaint, clean, and has a refreshments table with tea, coffee, and snacks. They have 3 massage rooms (I believe, or more?) which have double beds, but they're very spacious inside and have ample room to place your belongings + move around if you're doing a couples massage. Overall I loved this experience and will definitely be coming back. The staff was very kind and attentive.

I have been coming here for a while. I only see Angela. She is consistent, strong, and amazing…read moreevery time. I see her for a strong technically deep tissue massage and don't really go anywhere else. The prices are unbeatable really at 70$ for 60 minutes. Suggestion: Give her 100$ u don't find many places at this price with a quality massage. Massage is hard, physical work and should be compensated accordingly esp if prices r this reasonable. ( just stating the reality of it ) if you have ever worked a service industry, and you can afford to pay 150$ for a massage u can afford a nice tip. And on the other hand if it truly truly is a terrible massage then that's up to u... The sheets always smell incredible clean which I also love. And it's got a nice calm and bright ambiance.

Had a great massage on Friday, she definitely relieved the tension in my shoulders and it was super…read moreclean and relaxing with the music in the background. Now this isn't a luxury day spa massage. You will probably hear a phone ring and probably someone enter or exit. It doesn't have that super quiet hotel/Spa ambiance, but everything else is very nice.

This has been my go-to spot for years! Appointments are easy to come by and I can get a 2 hour…read moremassage combo for ~$100 (1 hour foot; 1 hour full body). Bring cash for better pricing. Keep in mind that is not your typical massage place. Foot massages are done in a big open room with space for 10+ people. They usually separate you a bit if space allows. Full body massages are done in private rooms.

4.5 out of five stars Great massage, excellent value…read more Masseuse took care to ensure a comfortable pressure. I'll definitely go back.

Great service, helped fix some of my back issues so I will definitely be revisiting this place.read more

I've been hear a few times. Great place considering the proximity to my home and very affordable…read more Average massage quality, friendly staff, easy to get an appointment. Sometimes can be a bit noisier than I like. All in all a great value. I'll be back regularly. This another place I would give a half star more than I am able.

This place needs 10 stars!! Excellent customer service! I called for a same day appointment cause i…read morewas having horrible back pain!! I was as i walked they said hi to me. The massage was amazing! My back is no longer in pain! I am for sure going to become a regular here now!!

I would agree with Patrick! I don't think they know what they are doing. Worse massage ever. Don't…read morewaste your time or $$. Then they have the audacity to ask for a tip. Avoid this place.

My 60 minute massage with Muammer was absolutely fantastic. This appointment was my very first at…read moreSpavia but I get massages regularly at other establishments in the Walnut Creek/Lafayette area. After reading a bunch of reviews both on Yelp and Google, they seemed all over the place. It's a good thing I chose to ignore some of the feedback and gave Spavia a chance. Booking the appointment was really seamless. The front desk was friendly and helpful in providing information as well as suggesting some massage therapists who could be a good fit. I made a point to fill all my necessary forms ahead of time then ensured I arrived 15 minutes before my appointment (as they instruct) to get situated before my massage. The facilities at Spavia were nice, relaxing, and clean. They even provide neck warmers for you to put on in the waiting room before your treatment which was such a nice touch. The massage itself was amazing. Before my treatment started Muammer went through all of the requests from the intake form to ensure he understood my preferences. Throughout my massage he did check-ins for pressure and gave me a heads of on what he would work on next which made me feel super comfortable. I do a lot of traditional weight training and my muscle really need to be worked on. To say that Muammer kicked my behind in the best possible way is an understatement. His massage technique and pressure was on-point! A bunch of knots that were causing so much tension melted away and I walked out of the appointment with my body feeling rejuvenated! Something that struck me as odd were the number of reviewers complaining about not getting their full treatment time. It had me worried that my services would be cut off early. Rest assured this absolutely DID NOT happen and Muammer gave me the full treatment time as booked. I think that when you actually show up on-time with the necessary grace period before your appointment like you're supposed to, you get serviced appropriately. Coming to Spavia was a real treat and I can't wait to book another appointment in the future!

The management is not able to accept constructive feedback! Don't waste your money here ! It's not…read moreonly me , I've been in contact with other members that used to visit Spavia and they too say it's not the staff it's the management. I took them to BBB and the continue to decline my refund on $$ . They have banned me from going there , mind you because I have a 3 star review and provided constructive feedback! However , they expect me to " gift my gift cards" to my family and friends -just a matter of time for those that go there to stop going there! Save your money and go elsewhere !! If this company can't take a 3 start to improve their customer service with their patrons don't waste your time !! I have seen other posts from other companies with negative or constructive feedback where the customer is using explicit language, however, the company acknowledges the feedback and learns to take it in , they don't bully people over yelp or personal emails . No wonder they have a huge turnover!! Look at who's running the place !

There's a reason why I have been coming to Palace spa all these years. Every visit has been…read moreconsistently amazing. The staff is always welcoming, professional, and attentive, which keeps me coming back. The atmosphere is calming and they take the time to focus on any areas that need extra attention. Highly recommend this place if you're looking for great service and a relaxing experience. Definitely one of my go-to spots!

I have been coming to Palace Spa for years but mainly for a Swedish massage. I recently had tried…read moretheir reflexology massage which was amazing. They have a separate open room with about 6 chairs in it, lights are very dim and the room is quiet. I did the 60 min foot reflexology and it was amazing. They start with massaging your head, shoulders and upper body while your feet soak in water. After about 15 mins they get to your feet. If you are active like me and have sore feet this is a must try. For the last 15 minutes they flip you over and massage your whole body. I always seem to pass out. Next I have to leave a review on the scalp treatment they now provide. I have seen this all over the internet and have been wanting to try it. This location is the only place I know of that has it in or near Concord. The price is very affordable and you can add on a foot massage. Well I booked an appointment and let me tell you, I have never walked out of a massage place smiling and feeling so refreshed. I highly recommend the scalp treatment, we don't realize how much stress we carry in our head and for someone who uses their brain a lot for work lol this just released all stress and tension I had.

Book Alisa for deep tissue massage! She sounded concerned for me the moment she touched my back…read moreknowing right away how tight it is. She worked on those knots like it owed her something. If you're looking for someone that can put a lot of pressure specifically to relax tight muscles or knots, I highly recommend Alisa.

Had a wonderful massage from Vicky. She worked on getting the knots out of my shoulder/upper back…read moreand then gave me a fantastic scalp massage. The spa was calming, clean and welcoming. It was a great experience and I'll be back soon.