I always come here whenever I have an issue with my phone -- the service is awesome, and they've…read morealways been able to repair the problem. The prices are also super reasonable, so if you need something fixed, just go! It will probably cost less than you think, and save you a lot of stress from your phone/tech not working. I first went 4+ years ago because I broke my headphone jack off in my phone. It was an easy fix for them and I felt silly for waiting so long to come in. My boyfriend has taken his different phones in for various issues, usually screen-related: cracked, non-responsive, distorted, etc. They've always been able to repair/replace it quickly. Overall, I trust the quality of their work, the prices are reasonable, and they're very kind. I highly recommend them!

I was initially very pleased with the quick turnaround and friendly service when I had my iPhone…read morescreen replaced. They were pleasant and professional and we exchanged a bit of humor over the phone and in person. Unfortunately, just two weeks later, a noticeable black blob appeared on the new screen near the Dynamic Island. This looks like OLED screen bleed or a defect. The phone has remained in a case with a screen protector the entire time and has not been dropped, bumped, or otherwise mishandled. Given the timing (only 2 weeks after installation) and the specific location of the spot, this issue is almost certainly the result of either a defective replacement screen or a problem during installation (such as trapped dust, adhesive, or pressure damage). It is not consistent with normal use or accidental damage. I offered to bring the phone in so they could inspect it in person, but they declined and immediately dismissed the warranty claim without examination. While I understand repairs aren't perfect, I'm disappointed they are unwilling to stand behind their work and honor the warranty on what is clearly a post-repair defect. I went from a satisfied customer who would have returned and recommended them to someone who can no longer do so. Potential customers should be aware that warranty support may not be reliable here. EDIT: Contrary to the response below the phone was never physically inspected. Rather, the response was based on a set of photos sent showing the issue which, alone, would be virtually impossible to come to a conclusion of physical damage versus defective product. As a customer, you are in a no win situation here as no matter what happens they are going to blame you and not the manufacturer or installation for the problem.

I have reviewed John before, not sure why my two rave reviews are not showing…read more I don't live in Chicago any more and had a recent issue with my computer. Worried about having to find a new computer guy I called John and was glad to find out that he is able to log on to my computer remotely via the internet. As usual he was very effective in solving all my problems. Thanks, John!

I didnt actually bring my laptop to him, but he was so helpful otherwise! He talked to me about mt…read morecomputer even though I had brought it in somewhere else, he kept in contact to see if my computer was fixed properly. He was just so kind and nice and ill definitely go to him next time!

Sultan Shariff saved me with his lightning fast responsiveness and skills. My laptop screen was…read morebroken in a freak accident when something fell on it at my hotel when I was visiting Chicago. Microcenter and the Apple Store were totally useless with quoting turnaround times of weeks. Mr. Shariff fixed in less than an hour, replacing the screen and assuring everything was working perfectly. Further, the price was less than I was quoted at the other stores. He literally saved my trip and did it with a smile! Thank Mr. Shariff and Computer Zone! I'd give 6 stars if I could! Andrew L.

On Tuesday, August 18, 2026, I went to Computer Zone USA on Belmont Avenue to have MircoSoft Office…read moreinstalled on my laptop. The owner, Sultan Shariff told me he would install it on my computer at a student discount rate of $100. He installed the software and provided a printed receipt that reflected a total cost of $113.30 with tax and surcharge. No other details regarding the product are on the receipt. When I got home and reviewed the product key he texted to me I saw it was for Office 2021, not the current version 2024. I called Microsoft to discuss the differences and found out that Office 2021 would no longer be supported by Microsoft as of October 2026. That is less than 60 days from installation. I contacted Mr. Shariff because he did not disclose that he was installing old software that would be too obsolete to merit support and updates from Microsoft. I am a senior citizen and feel duped. This is Mr. Shariff's field of expertise and I believe he was well aware he was installing outdated software on the computer of an unsuspecting customer. If Mr. Shariff had informed me that he would be installing an older version of the software for $100, versus the current 2024 version, I would have declined the installation. I requested a refund and also attempted to offer a compromise on the amount of the refund request. He declined, saying no refund is provided once the software has been installed. He offered to install Office 2024 for an additional cost. I declined because I had been misled by his lack of disclosure and trust was broken. I am out of $100 and still have to purchase Office 2024. Seeking recourses for restitution.

My laptop gave me the blue screen of death out of nowhere after having it for only 15 months. The…read moregeeksquad charges a lot to diagnose. Plus u have to get up , go to best buy, and wait in line. Called these folks up after seeing all the positive reviews and they didnt disappoint. Later the same day, Billy came over to take a look at it. He was friendly, professional, and knowledgeable. He ran a diagnostic at my place and my harddrive was fried. So he took my laptop and external hd to try to get the data from it. Unfortunately, it was fried pretty badly, but they work with another company that specializes in data recovery. I had my important data backed up already, so i decided to get a new computer all together bc i compromised on the original one that fried out. Figured i would just get the one i really wanted. They recycled the old computer and returned my external hd the same day i made the decision. Throughout the process, i was completely informed of their progress via email. If i wanted to replace my hd and recover windows, i wouldve gladly given them my business. I ended up paying only for the diagnosis I would wholeheartedly recommend these folks to anyone with computer issues, both to diagnose and fix

1. I love that they have support specialists come to you, whether its work or home. It was so…read moreconvenient for me to be able to coordinate with my schedule. 2. They really try their best to help you. While it was a bit tough to correspond just over email (they would be unresponsive at times until I followed up), I feel like that might have been solved if I just called. But when Billy came, he was very helpful, friendly, and proactive. 3. Affordable. While ultimately, my laptop had an issue that was not-so-simply fixable, if I had gotten it fixed, it would have been much more affordable than I expected. I was happy with the price. All in all, I would say that this seems like a solid place. The next time I have any technical issues or problems with my computer, I will definitely be using SolveMyPC!! :)

I had such a great experience here! They quickly repaired the computer, replaced the part (with a…read moregenuine part) and did so within an hour. I had an issue with my fans not working properly and it now feels like a new computer! I will be returning for all of my computer needs. The two gentlemen who were working also seemed ridiculously knowledgeable. Cannot recommend enough

He tried to sell me an iPad he said was new, but he refused to produce any paperwork with it. Their…read moreshop was chaos, electronics piled everywhere, very disorganized.

My Samsung S25 was having problems. I brought it into this Samsung approved service center and…read moreAleksi knew exactly how to address the issue. He was super nice, very clear in his communication and told me exactly when he'd be able to have the phone ready for pickup. I got a message from him at exactly the time he promised and the phone works great. BTW when I was in the store for both drop-off and pickup, I noticed how well Aleksi treats all his customers and I witnessed two other customers expressing a great deal of gratitude to Aleksi for how he helped them :-)

uBreakiFix is a chain, but still with a name with that how can you not be skeptical? Well I have an…read moreiPhone, and my family decided to go with AT&T's insurance plan. When I dropped my phone and had a white line going down the screen, I filed a claim to have it fixed. I was expecting to have to go to an AT&T store, but all the uBreakiFix spots popped up as well. This spot is closer to me than any AT&T store so I came here on a Monday morning to drop it off. It wasn't busy, and after giving my phone number they were able to look up my claim and asked me to come back in 90 minutes. Used that time to get lunch (but was also sadly reminded a lot of restaurants are closed Mondays). I came back a little early and my phone was all set to go. Since it was via my insurance the payment just shows up in the phone bill. My only complaint was they put a screen protector on which I thought was nice, until I realized it was covering up the part of the phone you put your ear on - I was confused why my calls were so muffled. Still, not much to complain about! Obviously this is a unique scenario as I'm not just coming in with a random problem, and I assume my issue was a common one, but at least I can say they fixed my minor phone problem well.

I took my ASUS lap top in, only three years old, because it would no longer turn on and work. I…read moreexplained that I had trouble with the power source and the computer shutting off. They repaired the computer so that it will now turn on and they gave me a new power cord for $240, this is about half cost of what I paid for the computer brand new. In store they showed that it will now turn on and work properly but when I got home I discovered that my battery won't charge and the computer still shuts off while I'm working on it. I called back there and they said "Uhhhhh it's your battery then. You need to buy a new one. You can order through us if you want." What? How did you not discover that the battery was also defunct while you were "repairing" it. And now you want to charge me MORE money? I asked if I could bring it in for him to look at again and he said, if you want to. What great service. Before any repairs were done to the computer I asked if it would be worth repairing rather than purchase a new computer, they assured me that yes repairing would be way less. Then why have I already paid half the cost of the computer and it's not fixed? Take your computer here if you want it only half repaired.

From the owner: Computer Repair Laptop Repair…read moreApple Macbook Repair Data Recovery Server Support

Switchfast is always very responsive to all of my tickets and I tend to submit a lot of tickets…read more Definitely would recommend their service!

I have been a very happy customer of Switchfast since May of 2011…read more Switchfast walked into a total disaster situation (operating system freezing up repeatedly) and diagnosed the issue and resolved it within hours. They had us up and running effeciently the first day on the job. Over the course of the next few months, Switchfast was diligent about bringing issues to our attention that needed their intervention to help us operate to our full potential. We were so pleased with their service that we moved our website SEO functions to Switchfast. We continue to work daily with their team and are looking forward to reaping the benefits of their expertise. I would highly recommend Switchfast for their systems operation capabilities. I'm happy to partner with them and feel that Switchfast is committed to my success.

Brought in a Tascam Model 16 that wasn't connecting via USB to my computer or any other USB device…read more I sent them an email and didn't get an initial response, which is fine I thought why not just bring it by and drop it off. They are by appointment only for drop-offs and are VERY aggressive about nobody entering the premise. I didn't need them to look at it that day, I just wanted to drop it off. I get they are by appointment only, but were very rude when I asked if I could just drop it off. The technician agreed to take it in and asked what was wrong with it. Told him the it wasn't registering as a USB device. He told me that since it was a digital issue it'd be at least $200-$300 which seemed weird since he hadn't even looked at it yet. I suggested it might just be the USB jack or corresponding PCB, he acted like that was a stupid suggestion. Charged me $100 (cash only, also sketchy) for a bench fee/diagnostics. It wasn't until after I left that I started reading other alarming reviews and decided I didn't want them to go through with any work. The proper way technicians work is they call you with a work estimate before starting any repairs. Instead, I emailed to tell them not to worry about doing any work, and I'd just eat the $100. They said that the technician already started repairs, which again I never approved or received any quote/estimate. I called and emailed multiple times demanding an invoice, and never received anything. The next week they tell me to come pick it up. I show up to find that the technician said it's "unserviceable" that an IC was fried. So, no, they technician did not start on any repairs, that was a lie. At this point I'm just glad to have my mixer back before they could do any damage or charge a crazy repair fee without my approval. Suspicious that their technician didn't know what he was talking about, I took it to Deltronics on Grand Ave. They charged me $75 for a bench fee, a week later told me it was in fact the USB port (like I suggested) and charged me a total of $130 to repair it. Just got it back and works just like new. I posted this same review to google reviews, and they claimed that I'm some kind of bot asking them for money to remove the review. I am in fact not a bot but just a person irritated by their bad service.

Had taken a pioneer ct-f9191to Ray in February and had to keep calling to see if it was ready or…read morebeing worked on, had my reservations about calling for like the 4th time because he is such a dick on the phone to you, but i finally did and he said he was backed up with work and the next week it was done. i pay him 360.00 cash thats always fishy and bring it home and play it he replaced 1 bulb and tells me the ff and rew motor is 40 years old and no replacements so i have to live with it, rr and ff very slow which i know is the issue with a deck this old, but tells me he changed everything else belts etc... I locate a motor and call Ray and he refuses to install it because he claims it won't work. I send my unit to a guy in Florida I find on ebay that says he has repaired these decks for 40 years and has found new replacement motors that he installs and they work great for another 40 years. So he repairs it and sends it back to me in 6 day turnaround. Now I am out 360.00 and now another 250.00 plus shipping but this guy is great the unit works like new and he went through the deck and replaced a bag of parts that he sent me so he did a full referb, he says to me if he had to testify in court he would swear no one has ever opened this unit but him and replaced anything, he said all the parts that Ray would have replaced for a referb were not replaced the Florida guy replaced all of the needed parts and sent me back what he did. Communication with Florida was great, now I was out more money, lesson learned I guess This deck has costed me 300.00 more then I planned but boy it plays like nothing i have heard before in a cassette deck and works like it is new. Ray did a referb on a sx-980 of mine several years ago and it works great but I am now leary that he even did anything to it but tune the tuner and replace some bulbs that cost me 300.00 cash. So do I recommend Ray at Just Service "HELL NO" I think he is a shyster and crook and he treats you like dirt and you don't know anything. Don't take a toaster there.