There really is a reason this service doesn't have one bad review: they're simply the best.
I met the (now Manager) Jared when he was walking one of his puppies two years ago. I had only moved to the city three days prior, and he was so friendly to me and my dog, Sophia. I could tell the dog he had was in good hands. I had done a search while I was still living in LA for Chicago pet care, so we'd be set up as soon as we arrived. At the time, I had gone with the biggest one in Chicago, but got Jared's name on the walk just as a standby. Best move I ever made. Within the first two weeks, I cancelled the other service and called Jared at CPS. My dog has received unparalleled care since!
Jared was Soph's walker for a year and half before he got promoted, and was beyond reliable. He put in so much extra belly-rub and play time with her, just because he loved her like he would his own dogs (who incidentally are two of the coolest, most-cuddled dogs in Chi-town). He also was there in a pinch whenever I needed him, which helped me out a ton since I was at a new job in a new city. I was SO sad when he got promoted because that meant he was no longer a walker, but SO happy for everyone else who uses CPS as they'd all get to work with him in some capacity.
Since Jared, Sophia has had a few walkers with CPS and they've all been great. They leave the best notes and send cute pic text updates, which are always like a little ping of happiness. Right now, Soph is with Devon and she's always just as happy to see Soph as Soph is to see her. I also receive a lot of compliments from my neighbors who meet Soph while with CPS walkers, asking me about my service, because they're always so taken with their great attitudes. Since it's how I got introduced to them too, I'm never surprised.
I've used them for overnights when I travel, and Sophia is extremely well taken care of. They always follow your instructions to the letter, so your dog's routine stays in tack while you're away, and it's reassuring, unlike boarding where they're left alone a lot. They're always more than willing to stay connected and send updates. For me, that's really important.
CPS isn't a company where your dog will be overlooked. Dana, the owner, is very active and hands-on. She's proud of her business and runs it accordingly. She's also extremely friendly, and I've had bad experiences with several daycares and walkers in the city, so that's refreshing. I can say that CPS handles their service the most professionally and personally in Chicago. In two years, I have had not one single issue.
Sophie also endorses them, paws down.
P.S. Check out their FB page for some adorable pictures and great doggie puns and get a sense of how much they really love all their little friends. read more