I put my beautiful Bernese Mountain dog to sleep today and went through the drive through to get something to eat. The associate who took my order was concerned about my ready eyes so I explained I just lost my dog. She refused to take money and comped my food. It was such a generous and heartfelt response from her and I truly appreciate people like her. Here is a picture of my girl and WE thank you. read more

Chick-fil-A - Bailey 12/25/2009-11/17/2018 - Fast Food Near Me - Austin, Texas

This Chick-fil-A always has the best service! They always make sure our order is right and they're nice

The last 3 times I have picked up a mobile order there have been items missing and incorrect drinks. I left a message for the location weeks ago and have yet to receive a response. I guess I'll have to go to a different location. I've never run in to this issue at a Chick fil a before. read more

So you can order breakfast on the app before 10:30, but can't pick it up at 10:40 because that's when they stop serving breakfast...even though you ordered it 20 minutes prior. And nowhere on the app does it say that. So just a heads up, if you're running late and order before 10:30, you're out of luck. That makes no sense. read more

The first thing I will say is I support gay marriage/equal rights. However, chickfila chicken is THE best chicken I've ever had. Not only is the chicken great, they have waffle fries, lemonade -extra tart, and incredible dipping sauces for said chicken. I always get their chicken nuggets but my friends rave about their chicken salad and chicken biscuits! Ask for their chickfila sauce and you'll never go back!! Their customer service is superior to any other fast food I've encountered. "My pleasure" haha it's great! It's always my first option when I have to get fast food. They are friendly, efficient, and delicious every time. You always seem to crave it on Sundays though... :) read more

Best fast food in the area! I've already been treated well. The "my pleasure" makes my day and has rubbed off on me. Other joints should take notes from the Chick. They're also very generous with their donations to school, clubs and organizations. I love they offer spirit night for schools to raise money. The food and customer service is always top notch! Keep up the great job guys! read more

Honestly, you can't go wrong with chick-Fil-A period. If you look at my banking statement it'll probably say I've spent 600 there this year. Literally can eat there breakfast, lunch, AND dinner. However, my review is in regards to THIS specific location. I usually go to the one on Ben white which is right next to my work. I've occasionally came to this location and every time was disappointed or caught of guard by something. It was this location that I met my first RUDE chick-Fil-a worker. I brushed it off the first time, ironically weeks later going through the drive through I was met by another rude window attendant. It wasn't until I drove off that I realized this was the same girl as before. Fast foward literal months, I mean like I haven't been to this location in 6 months probably. I go through the drive through for breakfast and it was the longest time ever! I usually go the one on Ben white where the drive through line is so bad, that it spills over into the frontage road and they have to hire people to direct the traffic. But even then with 20 cars in front of me, I'm out the line within10-15 min TOPS. Why is it that it took 15 min to get my order in the drive through with only 5-6 cars in front of me at 7:30 in the morning??? Not coming back to this location read more

This is the best Chick Fil A in Austin, if there is an issue with your order, they go above and beyond to make it right.

When you have been starving and go to Chick-fil-A get a bunch of food ask for extra 2 of all the sauces you requested for each person and get home and realize they only gave you 1 of each..... read more

Chick-fil-A - Fast Food Near Me - Austin, Texas

Always so consistent! I love chick fil a, and this one is great all the way around! They are always quick, and never get your order wrong. Depending on the time of day, you might have to wait longer in line than usual...but it will never be outrageously long. Recommend getting the spicy deluxe meal with chick fil a sauce! YUM! read more

Typically I am fan of not only this restaurant, but this location. Today I had the worst experiences I have ever had at a Chic-Fil-A. I stopped in at this location today, with my friend and his wife and young daughter as they had just arrived from their long move from Maui, Hawaii.. and were craving Chic Fil A. I had brought my 10 week old puppy in with me, as I went through a vehicle totalling car wreck last week, and she had received minor air bag burns, as well as my arm. Since then, I have taken her everywhere with me as she is nearly glued to me. I brought her in, because it is too hot to leave her in the the car. She is well behaved and sits quietly in my lap. As we got our food and began to eat, a young employee approached me and reluctantly told me that I could not stay inside with my dog, but rather needed to go outside and finish my meal. I agreed without arguing knowing this young man was just doing his job and was being very polite about it. He was doing the best he could of an awkward situation. My issue is with the the situation and lack of sympathy to human and animal needs. I understand that there is a policy that all customers must follow, but rather sometimes when it is 4pm on a June afternoon, and there is only a few solid metal tables with virtually no shade outside the restuarant to eat at, maybe corporate policy needs to take a back seat for a second before you send your young employee to go make a family eat their meal in the scalding heat on metal chairs that have been baking in the June sun all afternoon. We sat out there till we had a good sweat, then proceeded to pack up and leave with our meals half done. What could have been done, was to look at the 10 week old puppy, and the young girl and realize that maybe its cruel to make them eat outside in the heat, while a nearly empty 4pm Chic-Fil-A resturant sits in perfectly good A/C. I would understand if my puppy was causing trouble, but she just sat quietly in my lap. Odds are, most of the employees will remember her, and be able to vouch for us causing no trouble. I will no longer go to this location. read more

Chick-fil-A - Fast Food Near Me - Austin, Texas

Just got home after waiting 15 minutes in their cramped drive thru to some of the smallest, thinnest, hardest, dryest pieces of chicken tenders I have ever had in my life. Absolutely inedible! I slammed one against my counter and it made a noise like a block of wood. I will no longer go back to this location, and quite frankly might never give Chick-fil-A my money again! read more

Chick-fil-A - These are the tenders I got in my three piece, the most disgusting chicken I have ever put into my mouth. Notice the size! This is robbery! - Fast Food Near Me - Austin, Texas

service was good but don't order a large fry at this location they'll give you a large container with a medium sized quantity in it... lame.

I ordered the 12 piece nuggets and I have to say I love how much flavor is in their breading. I usually get the buffalo but I tried the polynesian dipping sauce this time and it was sooo yummy! read more

Everything you want in fast food- served quickly, hot and with a smile! I love this location. The lack of a star is for the new kale salad. This "superfoods salad" was recently added to the menu. While flavorful, i was constantly digging around the stocks left on the broccoli and kale. This is not something enjoyable since the salad is a) very small and b) more premium priced Hopefully they can sort this out quick! read more

Chick-fil-A - What's with all the veg stocks?!? Way too many in a very small salad. Yuck! -Kale Superfood Salad- - Fast Food Near Me - Austin, Texas

They continue to get my order wrong. I've never been to a worse chick fill a. This location does not live up to the chick fill a reputation.

I absolutely love this spot for chick fil a. A couple of months ago they had a makeover for this location and it's easily one if not the best location in Austin . They're lines are always speedy and the workers are so polite . Just what you would expect at a Franchise like Chick Fil A. This is definitely a place I recommend people first when they come to Austin . read more

Ok, guys, remember to check your food before you leave. Went to drive through today, order two meals and one strips. They put two fires on the top of the bag. So, couldn't see what's inside. You know, it's chick-fil-a, so I trust them! Failed! Got home, take the food out of my bag, where is my chick-fil-a chicken? Great ! You just put two fires on the top cover that only one club sandwich and one chicken strips? There is no line and you guys made this kind f mistake? Very disappointed! read more

I had put in a mobile order and was having a friend go pick it up, but i guess my phone is a little outdated/slow and it basically closed out an order that had already been payed for. I called the store nervously cause I know how busy they get, and on the second ring Ethan picked up and was the most helpful and kind. He made it so quick and easy for me, found my order, and had it taken out to the vehicle. Not sure if he was management or an employee but thank you Ethan! read more

I love chick fil a! But I guess today they ran out of chicken for breakfast and instead put the leftover batter crumbs in biscuits.. womp womp . At least it was a pretty presentation.. making me feel it was deliberate. read more

Chick-fil-A - Fast Food Near Me - Austin, Texas

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I love love love CFA, but I hate how their drive through is set up. This location is the worst because it's always so crowded. If you come in and want to go through the drive though you either have to loop completely around because you can only get in the drive through in one area, or, sit in traffic and wait for an opening to shoot through across slaughter so you don't have to go all around. I wish it was set up a little better or it wasn't in a busy area read more

Weird vibe between the religious connotation of not being open on Sundays and the type of customers this place draws. Nothing mind blowing, otherwise. Y'all aren't reinventing the wheel or anything with your chicken nuggets and waffle fries. Probably wouldn't have gone if not for the gift card I was tipped by one of your members of Corporate a few weeks back. read more

Don't order curbside, I've done it every time and always watch the drive through line get their food so quickly but sit in my car for 15 minutes waiting. Staff are nice, but my order is messed up pretty frequently (stuff being left out). Really disappointed with curbside here read more

I purchased a large order yesterday around 3:45 p.m. With as many cars that were there I am wondering why my order was very cool and my waffle fries tasting like they were made the day before. I don't live very far away from that location and surprisingly I was not in traffic very long. That was the worst $47.00 wasted. D.O.N.E. read more

Favorite location out of all the Austin locations. My orders never been wrong and the employees are the happiest and kindest out of any fast food restaurant I've ever been too. read more

See pictures. Went on Drive Thru during lunch. Ordered Large Fries and it wasnt even full. Never seen this at Chick Fil A before. Usually it AT LEAST the fries reach the top of the container!! read more

Chick-fil-A - Come on man!! Got this for lunch, its not even full!! - Fast Food Near Me - Austin, Texas

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Charlie, Esmeralda and Leslie were amazing in the drive thru tonight, great customer service!! :)

I ordered from Doordash and this restaurant left 12pack of nuggets out of my bag, but gave me the sauce for them and left both orders of waffle fries out, but gave me the ketchup for them. For a restaurant that prides itself on customer service you have totally failed on the delivery experience! DoorDash did give me a credit, but that didn't give me food to eat at the time. You need to make sure your employees double check the orders because you had it correct on the sticker you provided with the sealed bag. This experience sucked and if your short on staff, take yourself off of delivery services! read more

Chick-fil-a, what on Earth happened to you? Your quality of food has diminished immensely! I cannot seem to convince myself anymore that I 'must,' have your breakfast. In four recent visits I have been let down greatly, the breakfast has been less than worth my time. If I am spending $6.00 on a bagel breakfast, I expect it to be made as portrayed; you know including the ingredients specified... The last bagel sandwich I ordered was missing the usual hearty chicken strips and replaced with what appeared to be a 'nugget,' the egg was so thin I thought it was the cheese, and please don't get me started on the 'straight-from-the-freezer,' appeal my bagel itself had. The customer service still stands unmatched, but with the cold food lacking luster I think it's time to find a new location. read more

I rolled up to this location today after a tough day at work and happened upon T H E B E S T customer service experience. Jessie hooked it up with the jokes and a magnificent amount of sauce that should be the national standard for all nugget-peddling establishments. I will definitely be back for the chik-fil-a sauce and some waffle fries read more

I got my free chicken biscuit this morning right before 7 AM and it was super quick and delicious! Thank you, CFA!!! There are 2 Tuesdays left now to their "Don't Snooze Days on Tuesdays" or whatever it is called for their free Breakfast item Tuesday promotional. YEAY! Have a great day! read more

LOVE this location! Cameron provided the most amazing customer service. I've never felt more valued and appreciated anywhere else before. He deserves a raise or a promotion or recognition of some sort! (: read more

"Eat more chicken---you bet we will!" screamed my taste buds at the end of a 100% satisfactory session of battling our hunger with one of our best meals to date. My taste buds wanted spicy, and boy, did they get spicy! The Spicy Chicken Sandwich Deluxe gave them just what they craved, with crisp and tender bites into the meat, topped with fresh lettuce and tomatoes, cushioned by tasty pickles, and bathed in the honey mustard barbecue sauce that is to die for! My taste buds almost fainted from the tangy flavor, but I kept them awake with the hot, fresh waffle fries that were cooked to perfection! The real potato flavor came out with each bite, and that got my tongue's attention. The nuggets were tasty, even more so with the aforementioned honey mustard barbecue sauce. We also tried the buffalo sauce, but my taste buds kept returning to the mustard euphoria, and from then on, all was lost to the descending food coma. So my little buds and I have found our new favorite place to frequent. When the hunger pains need stalling, Chick-Fil-A is calling! read more

This is my favorite fast food drive thru chain. Great quality food, very efficient and always courteous and professional customer service. The only con is that they always have a long line (because it's just that good from my opinion.) Special shout out to the young lady who paid for my meal because I was sick. #payitforward read more

You literally can't go wrong with anything on the menu. Everything is always given to me fresh and very hot! Love this place and will be back soon read more

We just had the worst service ever. We usually get good service when visiting chickfila but there was a associate named Jesse that asked my boyfriend to get out of the car im a very rude way to pay with apple pay when the machine could reach and we didn't receive any please, He also made sarcastic remarks as to why we were only paying $4 with apple pay. Never visiting this chickfila ever! read more

Store was overall clean. Employees were very friendly and we did not wait long to order. Meal came out very quickly. Food was fresh especially the fries. Will definitely come back. read more

The best chick fil a in Austin! Amazing service. Amazing food. We recently had a water ban, where we had to boil water- what does this chick fil a do? They are using bottled water and they bought ice so they can still serve drinks! Literally still amazing service in a crisis! They always go an extra mile to ensure your meal is just right. read more

Like all chick fil a's there is always going to be a line during lunch rush and evenings. I have not had any bad experiences here as of yet, they have nice service and have not messed up my orders yay !. read more

This place is so amazing, they literally forgot to put the chicken on my biscuit this morning. Needless to say it was a huge disappointment when i got hole and discovered this, then i remember all the good they do every time I'm there. The help in the community they provide, this place/location is a top tier franchise. Always well staffed, and provide excellent service. The place is amazing. read more