I go to this location 2-3 times a week and most of the workers know me which I like a lot. Some of the managers know me by name. They always are very fast with your order by the time you swipe your card to pay for your food it is in front of you at the counter, always use the app because you can earn free food and frequently the owner of the franchise will send you free treats. This location is always clean and the bathrooms are always kept up! I highly recommend going to this location whatever time of the day it is! read more

By far my favorite Chik fil A that I have eaten at in my travels. The staff is always great, the food just seems to taste better and they are always fast. The best part is that they are in my back yard. I am glad they are my home town Chik Fil A read more

This is how you run a fast food restaurant. It is clear when you go to this Chick Fil A that they value customer service. I waited for 5 seconds to get my mobile order brought to my car and they apologized for the wait! The food is better here, it's fresh and hot and perfectly battered. Thank you for valuing your customers and respecting the hard earned money we spend at your store, Jeremy. Ps, I live 1 mile from the Fort Worth store and CHOOSE to drive to Benbrook bc it is such a better run store! read more

This location needs to reevaluate its staff. Lady tonight so busy playing and dancing around with the managers she got my order wrong twice in a row. Another employee had to tell her to make my drinks. Very unprofessional group working there 7:45pm Wednesday November 15 read more

I had placed an order at a different Chick-fil-A location on Saturday for a large cookie and brownie platter to be picked up Monday morning at 7am so that my son could celebrate his birthday with his class. When I showed up to that location, they informed me they were out of chocolate chip cookies. I don't know how you can be out of cookies at 7am, but I was mostly annoyed that no one bothered to call and tell me before I drove over there. Frustrated I left, and desperate, I called the Chick-fil-A in Benbrook. Caleb was awesome and said he could have a tray ready for me in 15 minutes. The Benbrook location always delivers the best customer service. I only wish that I had ordered with them to begin with, but by the time I submitted my order online Saturday, a 7am pickup option for Monday morning was not available, hence why I used the other location. I won't make that mistake again. Thank you Caleb and Benbrook for coming through and delivering the service Chick-fil-A is known for! You made my son's morning! read more

Wow, these guys know how to do it right- Best Chick-fil-A EVER! They are courteous, fast, and dependable. The staff members are polite and cheerful-An absolute delight. The best part...They have dog treats! Izzy and Sherman, our goldendoodles, actually know the difference between this Chick-fil-A (has dog treats) and the location on Bryant Irvin (does NOT have dog treats). Therefore, you are the ONLY Chick-fil-A! Congratulations! Love, Sherman and Izzy read more

This is my favorite CFA location in DFW. Always speedy quick service and super friendly, personable staff. My only complaint is they're closed on Sunday...can't they hire Adventists? read more

Why were my fries so limp and soggy!?? Usually a good experience but not tonight. The drive thru wait was longer than usual as well. Usually the best fast food in Benbrook so hopefully it was just this once. read more

This is by far the best Chick-fil-A location in the DFW area. Honestly, it's the best Chick-fil-A location I've ever been to. They are SO QUICK!!! The food is always good, and the staff is very nice. The other Chick-fil-A's in Fort Worth have crazy lines, but this location is perfect with managing busy times and lines. I am blessed to have this Chick-fil-A near me. read more

I'm going to publicly admit that I love Chick-fil-A, especially their breakfasts. I hate to admit to loving fast food, but this place is awesome. Just about every location is awesome, but I stop by the one in Benbrook on my way to work every once-in-a-while to grab breakfast. I'm not a morning person, but they are always so friendly and cheerful and add a little smile to my morning as I make that dreaded drive down 377 to work every day. The chicken biscuits are an easy decision (put some honey on it!) but if you haven't tried the chicken breakfast burrito, you should! It will surprise you how tasty it is and not to mention they're huge and will keep you full all morning. read more

The people are always nice for the most part. I just don't understand how I order the exact same meal every morning at least 3 or 4 times out of the week, and somehow they always find a different way to forget something in my order. I live across the street and my fiancé works overnights, so usually I'll get us breakfast in the morning after picking her up and before I go to work. But almost every single time I have to turn around and come back to get either straws for our drinks or the rest of someone's missing meal. Usually I'll just get annoyed and just deal with it and turn around but this morning it was too cold and I'm just tired of having to go up there twice every morning. I'll just have to make breakfast in the mornings now or go to whataburger if I don't have time because it happens entirely way too often. I don't know if it's lack of training or paying attention, but it's affecting my morning and I just can't keep dealing with this every week. Kyle is the only one who gets my order right every time. If she isn't taking my order then 9 times out of 10 it's wrong. read more

Service, these guys defy service!!! Quick, accurate and super friendly. This is Chick-Fil-A at it's best. From the owner to the people taking your order, they always get it right the first time. This is the Ritz-Carlton of Chick-Fil-A's!!!!! read more

What do you know this site serves ice cream till they close. Unlike the one on Bryant Irving. Will be bringing our business here from now on

The food here is delicious and the staff is so friendly and helpful. Love this Chick fil a. The milkshakes are great. Peach is my favorite.

I strongly recommend the 8 piece chicken nuggets. The waffle fries are a good addition, as is the cookies and cream Oreo Shake. The children's play area makes this a perfect location for a cheap way to get out without hiring a babysitter. Friendly Cashier's and wonderful management that constantly is checking on the customers and even offering occasional free meals for loyal visitation. The food tastes good, the atmosphere is clean and fun, it's family-friendly, and it's affordable! read more

I've always loved the quickness of the drive thru here. I went yesterday, and I decided to go through the drive thru. I ordered and then I paid with the guy standing in the line. When I got to the window they asked me to pay again and I stated I had already paid. The girl quickly responded in a sassy demeanor "nooo- you didn't." I eventually got my food and they had messed the order of the food. I still love Chick Fil A. read more

Fanatasic place to bring your family. Staff really cares about serving you without any complaints. Always feel so welcome here.

The most humble-hearted people work at this location! The food is always fresh and flavorful. They are quick to notice when a line starts building and they open more registers to take orders. Blessed to live near this location. read more

I have been to this Chick-fil-A 3 times and each experience gets worse the lady on the drive thru (Morgan was her name) knew who I was and was being a jerk cause she didn't respect me and I just feel a employee shouldn't be a certain way towards someone cause she knows me as a person , I was kind and patient and went to the window and she came to the window and was laughing being irresponsible with her job requirements to be nice and personable towards the consumer ,I just hope that they can teach her,and other employees to respect any customer who goes to that restaurant...I can only leave a one star so just know I meant it to be a zero read more

The service is prompt and friendly.The food is consistently fresh and flavorful. They even gave me a complimentary dog cookie for my dog Pennie! read more

Well, I always have a good experience at chick fil a, but this one wasn't bueno. They got the order wrong, which I can live with, but when I get home five minutes later, I find my chicken sandwich to be undercooked and still cold in the center. I generally like my food cooked, so you can imagine my distress. I ended up just making mac n' cheese, cause I'm not about to risk food poisoning. read more

This place is absolutely the BEST! I agree with another reviewer...This is my favorite CFA location. They are polite, efficient, and get my order right every single time. read more

Super awesome place. Food is excellent, service is phenomenal. I would give it six or seven stars if it were an option. Very clean, food is always right on. And they never screw up your order. read more

This chick fil a RULES. The service is the best ever. They made sure we had refills, and we even got a free cookie, tho that's rare so don't expect that. The manager came by all the tables to make sure everyone was doing well. Great place lots of class. read more

I come here more often than I should. This place has fast and accurate service. The staff is very personal. And they got me hooked on their sauce. Lol THUMBS UP GUYS! read more

If you are near Benbrook and craving Chick-fil-a come here! Fast, fresh, hot food! Jeremy and his staff are THE best bar none! And not just at Chick-fil-a! Compare them to ANY other fast food restaurant and you will see the difference!! SO friendly, SO courteous! Jeremy leads by example and only hires the friendliest employees! LOVE our Chick-fil-a in Benbrook!! :) read more

I love this particular Chick Fill A. The staff are so curteous and helpful unlike any other fast food place I've ever been. They are super involved with the community and of course the food is delicious!!! read more

This is the best, most friendly, and comfortable Chick around. They are forever giving free coffee or breakfast cards to their patrons. I go there almost every Friday morning and I am sure that throughout the year I am even between paying and getting coffee for free - thank you. read more

This CFA is fantastic! The food is delicious and never wrong, and the staff are incredibly polite. They go out of their way to make your visit a pleasant one. Kyle is the best - my kids love her! read more