Even tho they were really busy, staff was friendly, fast and doing an exceptional job. Food was good and came out in a decent amount of time. I was sitting by the window and drive thru had a constant stream of cars, the staff outside took the orders from the drivers, drivers drive around and was handed their food as they pulled up.. Chick-Fil-A is the only fast food place that can get the customers orders and get them out. Atmosphere was very pleasant and cheerful. read more

The yogurt and fruit was old. What a disappointment. The chicken sandwich looked like it had been cooked since lunch. Do better

The best Chick-fil-A. I get grouchy when I have to visit a different location because this one is so efficient. During peak times, they have the drive thru line moving. I also love using the mobile app for rewards and quick service. read more

Chick-fil-A - Fast Food Near Me - Broken Arrow, Oklahoma

We always love a good chick-fil-a night but not tonight!! The fries are sooo salty and taste like oil!

Thank you Chick Fil A for making it right! We knew you'd do the right thing! They offered us replacements for the sad food on the previous review and I gave them their 5 stars back. read more

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came here for breakfast there's nothing much to say about it it's a drive thru but i will say it's good food for cheap

Amazing breakfast and lunch! I love the minis and amazing service, amazing ambiance, perfection!

Chick-fil-A is going downhill faster than an Olympic skier. At least this location is. The manager is utterly useless and possibly too arrogant for her own good. I had a curbside order today. Sat there for double the wait time that they estimated in the app. Then checked my order. It was missing an 8pc nugget. So, I went in to get it. Mind you, I'm a bit impatient as I have a 20 minute drive ahead of me to get this food home. They treated me as if I was lying. Went through all the orders on their screen in the kitchen...the manager could not conceive that she made a mistake. Then proceeded to ring me up again and made me wait after all the orders that were already up there. When I got home. My daughter was grossed out. Because someone had either peeled a side off or took a bite of the nugget that was in her kids meal. Oh yeah, everything was ice cold by the time I got home. Save your stress and go elsewhere. This location is hot garbage. read more

Chick-fil-A - Chicken Nuggets Kid's Meal had a bite out of one. - Fast Food Near Me - Broken Arrow, Oklahoma

This location frequently gives cold unsalted fries and now they have taken it upon themselves to block the thoroughfare lane behind this location by installing cones that blocks traffic from accessing the businesses next to them by bolting traffic cones down. Now the only way to access Walgreens or Andy's is to drive in front of chick-fil-a where the pass through lane is usually blocked by people forming a double drive through line before actually turning into the chick fil a drive through. It's insanely unsafe and is causing a massive traffic jam, the police department should come force the removal of these cones in my opinion. The arrogance the management has here to block an entire thoroughfare behind their building forcing all traffic to divert to the front of their building where traffic is frequently blocked by the ridiculously long line of Chick-fil-A drones getting their daily dose of fried chicken and cold fries is ridiculous. Already had some idiot lady who almost hit me head on as she wanted to pass into the incoming traffic lane in front of this location as she tried and cut around the line to get into the drive through lane. Chick-fil-A is creating a massive traffic hazard by blocking a thoroughfare that links other businesses through the parking lot. It's extremely greedy, unsafe, and ridiculous. Maybe work on making some hot fries and using a little salt instead of blocking traffic? Ridiculous read more

Chick-fil-A - Chick-fil-A Is blocking an entire thoroughfare lane behind their business that links multiple businesses. - Fast Food Near Me - Broken Arrow, Oklahoma

Always great service from them but today they went above and beyond made my order as usual pulled up to the window to pay and misplaced my wallet they covered my meal and saved me a big hassle of having to turn around for my wallet. Thanks team chic-fil-a read more

Their drive through was extremely slow, had a coupon I didn't realize expired.Girl at drive through was very rude and asked me to pull around even after waiting in line for so long! All I ordered was a sausage biscuit which by the way was over 4 dollars. Manager not accommodating.Go to Popeyes or KFC for better service and value. read more

Well done, chick-fil-A! The way you handle the broken arrow location is fantastic. Everyone is always super friendly and the ease of the drive-through line, despite the long lines, is suitable. My daughter loves the new tenders and I still Stick with the traditional nuggets. For someone who cannot tolerate soy oil very well, I am happy that they use peanut oil. Score! And during our last visit, the person in front of us actually paid for a meal. Definitely need to pay it forward soon! read more

Everybody knows how great Chick-fil-A is so I am reviewing the pick up online order app instead. Once it's downloaded on the phone it's very easy to browse through the menu and click on the pictures for what items you want. My kids love to work the phone magic. They subtract pickles, add sauces and up-size fry orders. it's lots of fun and you can use a gift card or a one time credit card use. Once you are in the parking lot you can the "hit I'm here" button. Just inside the door is the pick up counter where your food will be waiting for you. I would have totally taken advantage of this system back when my kids were toddlers. Imagine coming in grabbing a table with your children and having your food ready! read more

Chick-fil-A - Fast Food Near Me - Broken Arrow, Oklahoma

Good food and service. I always get my chick fil a fries well done because if not, they are soggy.. I asked for them well done at this location and they told me they "don't do that anymore." I guess I just don't understand the reasoning behind that. read more

Cashier was very rude, The food tasted great however. The environment feels clean, and tidy, however the employees have severe attitude problems. read more

The food was great and all. But I consider not doing DoorDash. I ordered tea and it was water, like they knew but did not care. How rude

We completed a catering order (27 boxed lunches) with this location and was very pleased with the outcome. The service we received was excellent and the meal was properly prepared, packaged and included all the essentials (napkins, condiments, sauces and eating utensils). The meal was ready upon pickup and although the location had a drive thru line wrapped around the building they still served us efficiently and effectively. The food tasted great and was still warm which we were quite grateful for. read more

Chick-fil-A - Chick-fil-a Boxed Lunch - Fast Food Near Me - Broken Arrow, Oklahoma

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Five stars all the way! I'm not sure how any chic fil a would earn less! First, I'd like to mention that the location they at in is kind of an odd location. So the fact that they a constantly busy is pretty impressive. Secondly, id like to mention that this location has TWO drive through lines to get orders routed faster! I'm telling you, this is way better than the drive thrus with just one lane. Third, as always, the staff is on point. This staff, like all chic fil a staff, is outstanding. I love the service at chic fil a and can honestly say it's one of my favorite restaurants. Fourth, my orders were perfect every visit. This doesn't surprise me because chic fil a is always amazing but it does make me wonder what is up with the other fast food joints that never get your order right!? Lastly, I want to thank Chic-Fil-A for being supporters of the first responders and military of this great nation! read more

All the menu items are great!!! The staff are so polite and courteous!!! Food quality is beyond compare!!!

Chick-fil-A is always good, but heaven forbid you ask for more than 2 mayos! Apparently this dipping sauce is either from Satan and thus not appreciated by the "my pleasure" staff, OR it's the equivalent of the price of an ounce of gold. You can ask for 10 Mayo and you will receive no more than 4-5 maximum, because Chick-fil-A knows how many you need and don't need and that extra 5 packs will apparently send you straight to hell thus they must withhold...for your own good. And if I have to interrupt a spirited conversation by the chicks at the window involved in full on restaraunt gossip you better believe I'm only getting handed 2 more packs...with a sigh. Not the best night chicken people. read more

Second time to cfa this week. First time to try the mini breakfast sandwich. Nice bites with Chick-fil-a sauce and sweet iced tea. Sparking clean restroom and parking lot. read more

My family loves coming to this Chick-fil-A! The food is always good, the staff is alway friendly and the are super fast. But, I come in today and noticed they have stepped it up in there dining room! It was a lot cleaner and there was a staff member walking around and cleaning off tables. Great job Chick-fil-A keep up the good work!!! read more

I ordered chick fil a and I got a large fry some some other items for delivery and they fires were at the bottom and weren't even close to being full, then I tried to call and they had me watch on hold for 20 mins and when I finally talked to someone they said they couldn't help me. Idk what's going on but I did not get my moneys worth AT ALL, I used to be able to just call the actual restaurant and they would clear things up and get things done but but whatever they have now sucks and my never ordering from them again! read more

Chick-fil-A is always good, but this location is my favorite. Despite the long lines and general craziness, the drive-thru is always really quick to fly through (and they never mess up my order!). Food at this restaurant chain is already pretty delicious, so there's that too. I'm glad I live pretty close to this CFA. read more

Everything about Chick-fil-A is absolutely perfect especially that worker Emma, she just knows how to make good sandwiches, she speaks to the sandwiches every morning and says good morning sandwiches, and the waffle fries are easy to chew, drive-through move so fast like going on Safari except there's a bunch of concrete everywhere and it's not a lot to look at but when you get those sandwiches it just makes it all worthwhile, and their kids meals are great except when you get a book boooooooooo! They especially need good slogans like have a wacky do day but all around it's five stars The end read more

Quick update to my previous review - I was pleasantly surprised to see some breakfast chicken sandwich samples waiting for me in my lunch bag! Top notch! read more

Chick-fil-A - I was so pleasantly surprised to see a FREE SAMPLE of the breakfast chicken mini sandwiches in my lunch! - Fast Food Near Me - Broken Arrow, Oklahoma

I ordered a Dr Pepper and they gave me Coke I also ordered it in large and they gave me a small They were really rude. They charge me extra fruit fruit cup whenever I originally ordered one and they didn't give it to me the first time, they forgot my ice cream. Whenever I went up to the drive-through to get my stuff the lady was having attitude even though I was being really respectful. A second man came and he was like about to argue with me because I told him that I already paid for the fruit cup But I ended up just paying for the fruit cup because I didn't want to continue to argue. I'm not really happy with this experience and this isn't the first bad experience I've had with this Chick-fil-A location. read more

We ordered the chicken nuggets. When we got home and saw how small several of the nuggets were we were disappointed. Some were adequate size but several were tiny. I have read their reviews now and see this happens frequently to customers. Next time we will look at the nuggets before paying for them. Chick-fil-A should take better care of our hungry kids. We love their food but won't keep going there if this practice of tiny nuggets continues. 12 nuggets should be plenty to fill up a seven year old but not if 4 out of the 12 nuggets are tiny. Come on BA Chick-fil-A give your customers full size nuggets so we don't get home and our kids are still hungry. read more

Chick-fil-A - 8 of the 12 nuggets we ordered. She ate some on the way home. Three of the tiny nuggets on box lid. - Fast Food Near Me - Broken Arrow, Oklahoma

Chick-fil-a is so delicious they are friendly and always greet you with a smile!! I have there app and get free food all the time from them so If your like me and eat there a lot get the app to save you some ! My favorite thing there is definitely the Icedream and their Chick-fil-A sauce so delicious read more

Normally I never have a problem at this chick fil a. Today was a first and I hope the last, ordered for curbside pick up. Parked and marked in my app that I was there. Waited almost 20 mins with nothing, app said my ordered would be out soon. I finally called the store to find out my order had been sitting in mobile pickup and not curbside. Get home and I'm missing half my sauces and got a 4ct instead of a 6ct kids meal that usually my children share. Now I have to make lunch for my youngest which defeats the whole purpose of picking up lunch on the way home. read more

Almost got hit by your employee as she was speeding through the parking lot to get to work. Then she laid on her horn at us. Excuse me, we weren't the ones driving recklessly and way too fast for a parking lot where people and children can be walking around. We decided to go to Canes instead after that dangerous experience with one of your employees. read more

My husband recommended the SALAD, they have 3 types... I believe it's the grilled chicken~green salad.. has blueberries, few strawberries, blue cheese & apples. I tried it, was VERY good!! I used the avocado salad dressing!! Yummy!! I love their great customer service & they do express it! Inside during lunch, they have staff, ready to fetch you more soda... Chick fil a staff really makes you feel special!! Thank you P.s. the Asian Salad is good too!! By the way, the produce is high quality & more ounces than other drive thru places. (Price is ~2.00 more, but worth it! QUALITY is BETTER!!) Again, Thank you! read more

my girlfriend works here and they absolutely force you to do anything and everything for them. one of her co workers family died, and chickfila wouldnt let them off. forced to work while in mourning, or forced to find someone else to cover the shift ?? they have awful morals. imagine your friend/family member died and your job refused to let you off. 14-16 year olds slaving. chickfila puts you down and makes you feel like shit. the management is a complete joke. almost everyone in there has room temperature iq. whenever you get hired you're not aloud to have free time. you're technically a call-in everyday. if you can't work or can't cover a shift you get cut from the schedule. they treat their employees like absolute garbage and have zero respect for anyone. if youre not making money for them, they despise you and talk about you behind your back then put smily faces when you see them. do not trust anyone in there management wise. terrible place to eat even worse place to work read more

Very poor service. Evening manager is rude and laughs if you ask her name or ID number, to send in a complaint, saying "I'm not telling you anything". Very slow service. Ten cars went through the inside lane before four were through the outside lane. Pulled up to place order and I was told they would be right back. The car before me was told the same. I got to the window and there were five people there all grinning and appeared to have the same attitude as the manager. It was the first time I'd ever gone to Chick-Fil-a, I did not order and I will never go back or recommend it. read more

The service is good - even when they are crazy busy and swamped with customers. It is clean, impressively clean. The food is good with bonus points for having Coke Zero. Slim Chickens is the best, fresh cooked chicken but it is more expensive. The kids love this place. I have never eaten anything I didn't think was good although the salad dressing choices are limited. It can feel a little like visiting a Church sometimes as many conservative / evangelical Christians strongly support the business. read more

Usually one of my favorite quick bites to eat, but food has been cold the past few times I've ate there. Always good workers though.

Needed over 200 sandwiches delivered to workers restoring the power and bam, they made it happen on really short notice. You all are awesome!!! read more

Very bad. In the drive thru, they always forget to give me something i've already paid. It was my last time at this place

Love this place, very fast service and always great. Food is always yummy and fresh. Good place to stop for lunch .

I have loved Chick-fil-a for years so the food is still awesome to me. If anyone has sat in line at the 71st and Garnett restaurant before this one was built, you know the line would wrap around the building. Not only does this new facility have dual ordering station in the drive thru, I spent a total of 4 minutes in their drive thru and they still apologized for 'the wait' and gave me a card for a free breakfast item. The girls at the window smiled, seemed sincere, and said thank you several times in my maybe 45 seconds at the window. read more