Service ***** Quality ***** Menu ***** Value ***** I'm not a huge fan of fast food but I have a few places that I do enjoy. For many years I was told about how good Chick-fi-A is and when it was announced a store was opening up in Brookfield everyone was going crazy. I have to say how impressed I am with Chick-fil-A and understand how people love them. Great option to your mundane burger joint or taco joint because of the quality. I have gotten the Chick-fil-A Deluxe sandwich , Spicy Chick-fil-A sandwich and the tenders. I usually don't like the cottage style fries but their fries are crispy and doesn't taste oily and to me one of the best fries out there. Their service is amazing. The staff is extremely well trained and friendly. Quality... prepared fresh and delivered to your table if you are dining in. Their drive through method is well planned out. Restaurants are always clean. Some people will say how can I give 5 stars on value well you get what you pay for and all of the above contributes towards the value. It's the customer experience as well. This is one fast food place that I have no problems going to when my kids ask to stop at. I will post pictures next time.... read more

Great dine in experience with my 13 month old. Really appreciated the staff coming to wipe off the high chair as we sat, and another staff member brought over extra napkins (always appreciated!). I also like the table covers! And as always the food was yummy. My little guy can't get enough Mac and cheese, and I get it cause woah that's good. read more

Tried the catering. Quite underwhelming. Thought it was going to be grilled chicken and it was shaved like a deli. They need five hours notice to make this little tray, which is really just three sandwiches cut in half for $27? It was made so far in advance that the bread was falling apart. They must've made it when I called it in this morning and it sat in the refrigerator all day. This is not what we know Chick-fil-A to be. Next time just sticking with the regular sandwiches or nuggets read more

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I usually have good experiences at Chick-fil-A, but this visit was disappointing. I went through the drive-through and the employee at the window was very rude and rolled her eyes at me multiple times. It made the interaction uncomfortable and felt unprofessional. I hope this is addressed, because customer service is normally one of the reasons I choose Chick-fil-A. read more

As far as I can tell, there is absolutely no reason to EVER visit a Raising Cane's in a world where Chick-fil-A exists. I was never a frequent patron of this chain, but since we got one near the mall now, I have visited a number of times. The service is friendly, fast, and courteous. The food quality is good, consistent, and hot. Prices are fair. I've tried their sandwiches, tenders, fries, and lemonade, and everything has tasted great. Definitely a step above other fried chicken chains, and with much better customer service to boot. read more

I was in the mall and I thought a spicy deluxe chicken sandwich would hit the spot since I have not been to a CFA in a while. The drive through is busy with a different process now because you no longer order at the speaker box because an employee walks down the line of cars and takes your order with a tablet that has a card reader so no more cash and they put a number on your windshield, Culvers on steroids. The bad thing is that it's a bottleneck so if your order is given to you before the 5 cars ahead of you than you wait to get out of the drive through. The spicy chicken deluxe sandwich is my favorite from CFA and what I always get. The consistency of the chicken is absolutely amazing because the breading is thin and crispy with the moistest tender white meat of any chicken sandwich. CFA has a great product and the reason why I will continue to stop over. read more

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Four stars for the good food and good service. Five stars because Franklin has a nice butt.

While I'm not particularly a fan of fast food, two things happened today. Totally ignored at the waitress stand at Bravo so I left. I went over to Chick Filet for the spicy chicken meal which was tasty and fast! read more

Chick-fil-A - Spicy chicken sandwich. Hot fresh lettuce and tasty even if I know it's not particularly healthy. - Fast Food Near Me - Brookfield, Wisconsin

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I love this CFA. The delivery is always quick and accurate, and the drivers have always been super nice. I'm not normally one for breakfast food, but I love their spicy chicken biscuit!! Sometimes they do free breakfast or may add something in your order for you to try which is a nice surprise. If you're part of their rewards program, you can get free delivery or treats every once in a while too. read more

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Bergerz R Off Base. Grilled chicken sandwich; Grilled chicken wrap; Crispy chicken . Yum; waffle fries & original dipping sauce read more

Chick-fil-A - Fast Food Near Me - Brookfield, Wisconsin

I have eaten from Chick-fil-a less than 5 times in my life. Yesterday, I went to the Brookfield, WI Brookfield Square location specifically for the spicy chicken deluxe sandwich and specifically asked about the cilantro lime sauce that comes with it. I briefly checked my bag and saw the items and other sauces. Got home to discover NO cilantro lime sauce. My daughter raved about the sandwich, so I went again to the same location today. Ordered the exact same sandwich. I confirmed all sauces were in the bag, along with "A" sandwich and fries. I get home to discover it is the crispy chicken sandwich, not the spicy chicken deluxe sandwich. Thoroughly check your items, folks! I might try a different location, just for the sake of trying this sandwich. However, I'm not convinced the price is worth all this hassle. The employees taking the order both times were pleasant and rang in my order correctly. The lady who I spoke with at customer care was friendly and courteous while receiving my feedback. read more

Chick-fil-A - Chick-fil-A- Chicken Sandwich. Wrong sandwich. - Fast Food Near Me - Brookfield, Wisconsin

This Chic fil a is the worst chic fil a, they did NOT bring my food out when ordered. They told me to sit and wait like a DOG. This makes me extremely unpleasantly happy. read more

Tried going for a simple trip but ended up being stuck here for 20 minutes in the drive through ,.,. The kid couldn't take my order so due to frustration of his machine in the actual drive through so I waited five minutes while the other helper helping someone else just to be told to go to the speaker which then it didn't work. So I drove to the window to re do my order which the kid who was taking my order now was being picked on the whole time and couldn't take anything serious. So after order and payment I was told to stay there and then to go park and then not to park and then after that I was told to go in the waiting spot and when they did bring me food it wasn't all there and I asked for my forested Lemonade he was appalled I asked for it. When he brought it out... it was half full.. read more

Chick-fil-A - Fast Food Near Me - Brookfield, Wisconsin

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I came through drive thru during a sandwich promotion. It was around noon, and I got through in less than 2 minutes. Both Robert and Malisa were very friendly. Very pleasant experience and the food was delicious. read more

It's super good I loved the experience you should really go there it's to die for the food is amazing and everything you should go to chick fil a overall 10/19 read more

Chick-fil-A - Chick-fil-A- Chicken Sandwich - Fast Food Near Me - Brookfield, Wisconsin

Was hungry went to Chick-fil-A to try the Mac and cheese. It was actually good. Lemonade no ice Hard to tell if the lemonade could better because it was pretty good. read more

Chick-fil-A is my favorite thing to eat. Oh my gosh the mac & cheese is salads the chicken tenders the chicken nuggets this is so good I love it you should try it for yourself. If you don't try you're cuckoo because that is so good. read more

I have never been treated so rudely at a fast food restaurant in my life. The person taking the order would not show me the menu. When I asked she flashed her iPad in my direction for about 2.5 seconds. Anything else? I said I'm not sure I don't know the menu. So she said we pay her, took my card swiped before I knew what she did. I told her I still hadn't placed my order, what do I have to do to get a menu. She laughed and said 'you can ask' and RAN off to the next car. Don't go there. read more

This location has declined steadily since it opened a few years ago. When it first opened, everyone was polite, courteous, and professional. Now, it's like going through McDonalds. You never hear anyone say "My pleasure" any longer. This morning they made a mistake in my breakfast order. Luckily, I spotted it before I left the parking lot. The gentleman at the drive-thru window would have noticed it too if he had looked at my order but he didn't. What was most frustrating about this total lack of service is the team member at the window refused to take the item they gave me by mistake back. He said I needed to keep it. Why should I have to keep their mistake and dispose of it? read more

I feel like Chick-fil-A has taken over the Milwaukee area recently. This location has been open about two weeks now. Get there early otherwise you are going to be waiting a long time inside and outside in the drive through. The staff are super friendly! Love their grilled chicken cool wrap with the avocado lime ranch dressing. The wrap is a flaxseed flour flat bread, so I feel like I'm eating a bit healthier for fast food. read more

Chick-fil-A - Grilled Chicken Cool Wrap - Fast Food Near Me - Brookfield, Wisconsin

I come for the spicy chicken deluxe sandwich from chick fila nothing fancy its alright. Today was just a frozen diet lemonade cold creamy refreshing on a hot day.I think its funny the restaurant couldn't take it being in a mall but now there are lines out of the parking lots. Sometimes the pieces of chicken are a little small especially if you get the grilled one. I do like the salads if you don't want the fried chicken. They are doing a decent job with drive thru have workers taking orders outside and putting your order in a container for you to take from. Get your chicken sandwiches, nuggets,salads waffle fries and some shakes. read more

Chick-fil-A - Diet frozen lemonade - Fast Food Near Me - Brookfield, Wisconsin

Delicious! I head over to the Chick Fil A at 12:30 just dreading the wait I knew was incoming - but oh holy efficiency! They have two drive-thru lanes going simultaneously and while it was totally full, I was through the entire process in under 10 minutes, which was really fast for 15 or so cars. They asked my name when I ordered and when I drove up to the window I was greeted by name. Both the woman who took my order and the woman who handled payment were SO KIND. I couldn't believe it! "It's my pleasure to serve you" she said. Once I got up to the window it was maybe a 20 second transaction and when I checked (as one must) the entire order was correct. The only reason I am deducting a star is that the chicken strips weren't crispy. They were pretty soft and soggy. The fries were great, and I LOVE their honey mustard - it's got a great kick. I do wish they didn't use styrofoam cups, they are just so terrible for the environment. This is a great spot to grab a quick lunch, I will definitely be back! I want to try all the different sauces that they include for free :) read more

Ordered to the table got my food realized they forgot my drink no biggie went up to the register and waited 5 minutes before finally being able to talk to someone while employees stood around some refusing to make eye contact just to avoid helping me and when I finally got help they gave me a medium when I ordered a large so if you really want chick fil a go to the one in delafield the only downside to them is a weird parking lot read more

Driving around Brookfield very few fast food places were open. Chick-fil-A there drive-thru system is flawless. Love the spicy sandwich & malts always my go to. Kids love the nuggets! read more

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As being a loyal signature rewards member, it's not cool to scam your customer. I only got four sips out of this coffee drink bc there was so much ice in it so the fact that I'm paying for more that I'm getting is pretty shitty. read more

Chick-fil-A - Iced Coffee - Fast Food Near Me - Brookfield, Wisconsin

This place is gross, i ordered fries with no salt and they loaded salt on it.. i was on my way to the bathroom and the floor was disgusting there were pieces of lettuce, fries and other gross stuff on the floor. The service is horrible I tried calling them and they put me through to a 1-800 number. This isn't the first time i've tried this place. Every time I go here it's horrible! read more

As always, super kind employees - I have no idea how they manage to find such polite workers! My food was "ok" - there was almost no ice in my ICED tea. And they discontinued the Spicy Chicken Biscuit. Damn you, Chik-fil-A. The drive through line took literal ages - there were 4-5 cars in front of me and it took 10+ minutes. This location is slow, but it's still better than McD's. read more

I stopped here for lunch on the way to another meeting. I love to eat here either inside or outside. It's always good. They have great people, they have great food and they have great service. They pay attention to the details thats why this is a great chain rest. Good offerings on the menu a lot of variety healthy options and quality food. read more

This place is usually awesome. Today we had the worst customer service from Kenya. she was joking with some other team members about spilling on her pants instead of greeting us then rudely called us to the counter. her attitude was awful, usually expect this from a Wendy's employee not a chick fila one read more

Same excellent service you get at all of the Chick-Fil-A locations. Same clean restaurant. Only thing different for me with this location is the food quality. It's good, but not great like the other Chick-Fil-A spots. Today I ordered a spicy chicken sandwich combo with a large frosted lemonade. My sandwich was warm, but seemed like it had been sitting for a while. Still a good sandwich by comparison to other fast food, just not that top notch quality that I've come to expect at Chick-Fil-A. Also, my fry box was about 2/3 full, which reduces the value. Fries were great tasting, but I'd have loved to have the other 1/3 that I paid for and was shorted. The frosted lemonade was amazing, as usual! If you havent tried one, you should. I would definately come back here, it's still leaps and bounds ahead of all other fast food competitors in every category. read more

What a awful experience. The lady who took my order wearing a red and white puppy face mask was extremely rude and very distasteful. When I was trying to give my order she gave me a rude attitude like it was my fault for begin there. Plus she didn't even say my pleasure in fact no one at this chick fil a did, the first time this has ever happened to me. I hated my entire experience here and will never ever go back. Thank you Chris loweth for training a horrible staff read more

Chick-fil-a isn't the reason this is a 2 star rating. It's the staff at this location that time and again forgets simple items. I'm not talking about "they put tomato when I asked for no tomato", I'm talking about consistently forgetting to give me items I've paid for. They spend so much time looking as if they're checking the bag but I'm convinced they're just making it "look" like they're checking the bag. Chick-Fil-A in general is a top notch fast food joint, but the staff here is a clear reminder that at the end of the day... this location is just typical fast food quality service. read more

I love these places in spite of the homophobia. I used to live in Chicago when there weren't any there, and one time I was running across the Atlanta airport to make a connection with no time to spare but passing up a Chick Fil A... it was worth it to take the next flight. That gave me time to get seconds. But their workers are just soooooo annoying with the pleonasm. They're not speaking English anymore, their scripted sappy over the top forced friendliness is Stepford Wives disturbing. I just wish they could dial it back a bit so I could pop in and out and maintain my inner curmudgeon. read more

Chick-fil-A - It's in a very busy mall with no direct street access. - Fast Food Near Me - Brookfield, Wisconsin

Worst Chick Fil A experience of my life. Every worker was moving at a snails pace. I asked if I could get a breakfast sandwich and a normal sandwich. The worker said there would be a wait if I didn't get breakfast sandwhiches, so I got them. I then waited 20 min for a worker to come tell me they were out of biscuits. They instead put the chicken on a English muffin. It was horrible. I will never go back to this location. read more

I went on February 5th to buy a 30 count of nuggets in a heart tray and when my order came to my car the nuggets were in a square box. I was severely disappointed. They were still advertising on Facebook that they had them. I also came here last year and they ran out. It is not even Valentine's Day yet and they should prepare for the supply and demand. The food was still fine a little greasy on the nuggets but that's where the two stars came from. read more

Considering this is a new store, it shouldn't come as a surprise that it's clean and the customer service is spot on! Order times are a bit slow, but I imagine that will improve over time. Lots of parking. I usually get the regular chicken sandwich (no pickle) and an Oreo milkshake. Not a fan of the waffle fries, but to each their own. Also, as someone who spent a lot of time in the south, I'm excited they have actual sweet tea. read more

Chick-fil-A - The menu - Fast Food Near Me - Brookfield, Wisconsin

Came here after my sister in-laws wedding! All dressed up and everything, excited to celebrate with the bride's favorite meal. Unfortunately, the lady who took our order and she was very rude. Blunt, cut me off, made me feel rushed even though we were the only ones in line. Sad experience for such a beautiful day. read more

Impressive Chick FilA! As usual a 5-star diner with super friendly staff and super tasty food. The 12 count nuggies with CFA sauce were clutch and more robust then normal. The cashier was very friendly with a smile and our pleasure service. We also received a free cookie from a coupon from an Arizona location. Highly recommend signing up for the rewards program. Also really enjoy the ice with the sodas. Thank you Chick Fila! read more

I wasn't satisfied with my food at all. My breakfast sandwich wasn't fresh. The biscuit was hard and cold. The cheese wasn't melted and the bacon didn't seem cooked well enough. My vanilla coffee had more vanilla than it did coffee. Lastly,my hash browns were cold and greasy. Nonetheless, the customer service was amazing. read more

Love my Chick-fil-A. They always get my order correct. The employees are nice. Definitely fast service. Stars!