It's not often I dine in at a Chick-fil-A but I have a few times at this spot. Great customer…read moreservice at the counter and the food is always brought out fast! During this visit I had the spicy southwest salad - which is one of my favs on the menu!

Just like most Chick Fil-A's, this new location has excellent customer service - both in Drive-Thru…read moreand Dine-In. I've been here multiple times since they opened a few months ago, and I have to say that this is the best fast food spot in the Chapel Hill area, especially for breakfast. The dining area looks somewhat smaller than most Chick Fil-As I've been to - not in terms of space but the amount of seats. Regardless, I was able to easily find a seat in my latest visit for breakfast. There's pop music from the radio playing in just the right volume, so the atmosphere doesn't feel dead. Place looks clean overall and temperature is just right despite the cold weather outside. Chick fil-A's app is one of the best for ordering in any method. I never have to go to the front counter when dining in but I noticed a tiny flaw when going ordering via Mobile drive thru: it seems they don't prepare the order until you get to the drive thru area - which could be a good and bad thing. Good because it ensures freshness but in a couple of experiences, it was bad because I had to wait a few more minutes despite ordering via the app ahead of time even though there weren't a lot of customers. In the latest visit, I dined in for breakfast and ordered a spicy biscuit combo with those little "hashbrowns" and half sweet tea/half unsweetened. My latest discovery is that I could just order the protein such as a spicy fillet for the first time. Also got the honey and the other type of honey sauce for the sandwich. I also added egg and American cheese on my sandwich for additional price, and my total was around $10.50 - overall great value for fastfood breakfast. I sometimes order parfait with granala instead of hash but that costs around $3 more. Spicy chicken fillet sandwich was satisfying, breaded and spiced just right. The signature Chick Fil-A sauce is good but I wish they also have something similar to Cane's or Zaxby's spiced orange sauce. Being able to customize order in the app is easy and it's nice to get points for rewards (free items). Chick Fil-A's reputation for having amazing customer service is carried on in this location, and this is one of the major reasons I decide to go to this fast food over others. An employee often comes and ask if I need anything like a refill and they sometimes help take my trash away when I'm done. Despite a few flaws like forgetting a drink order or leaving 1 of the tables not completely clean at 1 time, Chick Fil-A's customer service is excellent in this particular location. I'll definitely return here again (more for breakfast). Not saying lunch/dinner menu is bad - love the salad and the typical chicken sandwiches and breaded tenders but since they took out the pimento sandwiches, it gave me 1 less reason (major to me) to grab lunch or dinner. They need to spice it up, introduce something new worth trying. Nonetheless, I enjoy Chick Fil-A overall and I'm glad this Chapel Hill locatiok now exists. It's close to the Planet Fitness too, so customers can go there if they want to burn those poultry calories!

Last night I was out in Chapel Hill visiting my cousin who invited me over to watch the Duke vs…read moreChapel Hill basketball game. After the game we went out and went around the different places on campus. At some point we decided that we were hungry. She told me there was a great fried chicken place near by and we ended up at Time-Out. Once we got to the place it was packed. The line was a little scary to look at, but we got to the front very quickly which was very impressive as I only saw 2 workers taking care of the register and putting the orders together. I ended up ordering Combo #2 which is chicken thighs and a side. I ordered mac and cheese as my side. Luckily we were able to find an open booth in the packed restaurant. When it came time to eat, I would say that the portion of the side was pretty generous. The mac and cheese was also really good and was up to my standards. The chicken was nice and crispy, and was very delicious as well. At one point it did feel like it was a little too salty, but I was able to look past that. I asked for some hot sauce on the side and it kicked it up a little and made it even better. For my first time here, I would say that I was very impressed not only with the food but also with the service. This place is open 24/7 which is a huge plus! I'll definitely be going back next time I am in town.

Don't let the low rating fool you--this place is a gem! Delicious!!! I'm honestly not sure why the…read moreratings here are so low. I almost skipped this spot because of the rating, but I'm so glad I gave it a chance! I stopped by on a Saturday morning and it was nice and quiet--only a few other people were there. I ordered the fried chicken, cabbage, and mac n cheese, and every bite was southern-style perfection. Also, if you like Bojangles sweet tea, you'll love it here! Get one of those square biscuits and the cinnamon roll! Must try! The biscuit was buttery and melt in your mouth and cinnamon roll had perfect amount of icing. The location is perfect--right on Franklin Street and super convenient if you're out hitting the shops. Definitely give them a try!

I really appreciate Joseph honoring his promise of rectifying what happened last time tonight. Not…read moreonly did I get back the quarter of chicken that didn't come home with me last time, he also gave me two complimentary sides for the chicken! He really did not have to do that, and I sincerely appreciate his generosity and staff for giving me a wonderful dine in experience tonight. You can never go wrong with the yellow sauce and it's probably best to dine in to snack on the chicken while it's still hot off the oven! Tonight, my partner and I tried tostanos and it was really, really, really good!! It pairs well with the yellow and green sauce! Chicken was incredibly moist and juicy and super filling, as we ordered an additional half chicken order to eat with the complimentary quarter chicken tonight. Thank you Joseph and staff at the Chapel Hill location! I really needed a good dinner tonight and I left super satisfied! I appreciated him coming out to meet me and checking that I was fully happy with my meal too! For a Thursday night dinner, it was quite packed and nice to see college kids and families coming out to Alpaca to eat. Plenty of tables for everyone to eat in.

Alpaca never disappoints. Coming in here to eat after a long flight and it just feels like yummy…read morecomfort food. We ordered the 1/4 chicken white with white rice and black beans, side of maduros, and the lomo saltado without tomatoes. Always delicious and fresh. The service is always incredible! Place is always clean and plenty of seating for everyone. So worth it!

This was on my list of places to try in Chapel Hill…read more The website was easy to navigate. Service was prompt and friendly. My wife ordered biscuits and gravy, I ordered a chicken biscuit with boom boom sauce. We both agreed that the food was okay nothing special. This will be a one off for us. I don't see us returning here to eat. The food could use some seasoning.

Best biscuits around! As a new native to Durham, this is my new obsession. Get the blueberry…read morebiscuit!

Stopped in here to get a bite to eat while doing some errands. I'd been here once before while…read morepicking up an order for someone else and wanted to try it for myself this time! Upon entering, the atmosphere was clean and bright. In addition to their dining room area, they also have a delightful small market of house-made baked goodies and other items for sale. I ordered their daily specials, which today was a Chicken Salad Wrap with either potato salad or fruit cup. I opted for the fruit cup. I didn't have to wait long for my food. I took a bite of the wrap and that's where my culinary experience kinda plateaued.... the chicken salad was completely lacking in flavor. I'm picky about my chicken salad and this was far from great. To be honest, it tasted store bought, though I'm sure it was made in-house. I say that because I found a lovely piece of cartilage in the chicken salad. As for the fruit, it was pretty basic, cubed watermelon with most of the seeds gone and blueberries. I get this isn't fine dining but guys come on...let's put a lil more effort into our dishes, shall we? At least add some salt and pepper, perhaps come celery and a little onion to that chicken salad. And oh, make sure all the bones are removed. As for the fruit, get seedless watermelon for crying out loud, and it's summer, so use other summer fruit and punch up that fruit cup. I was charged $14 for this plate of food. That means it cost about $4.60 to make each plate. Bit over priced for bland chicken salad and boring fruit. $11 or $12 would have been better. Their bathroom could also use some attention as well. Bottom line, might be back, might not. They had other tasty looking options on the menu, but if what I had today was example of how they other dishes would come out, then no thanks!

Some of the best friend chicken in the south (owner is from the Mama Dips family), definitely worth…read morethe visit just for the chicken. Cooked fresh when you order it. I wasn't overwhelmed with the fried green tomatoes, not bad but the cornmeal breading wasn't particularly crisp and not enough sauce (but the portion was great). Service was very friendly.

Good food but the service is slow! I've been to this location three times now and each time the…read moreservice has been slow. I usually place my order in person (walk in) and ended up waiting 15-20 minute. Even when it's not busy, they seem to prioritize mobile and drive-thru orders, so if you walk i, be prepared to wait.

I went through the drive through everything was slow took forever to give out orders. The person…read morethat handed me my food was very rude and opened the window and when I was speaking to the person they closed the window while I was still talking. When I got my food it was the wrong sauce and the wrong side. The food is never really hot it's always warm or cold.

Great service and atmosphere. Staff is amazing! The food was good quality with a strong selection…read moreof wet sauces and dry rubs

we stopped by for lunch on a saturday and had a great experience overall…read more we ordered the garlic parmesan thighs, honey mustard thighs, sweet thai coconut chili wings, and a full order of plain waffle fries. the waffle fries were easily the highlight for me. they're simple, crispy, well salted, and honestly up there with mcdonald's fries. the chicken pieces were huge, and we ended up taking leftovers home. i loved how crispy the skin was, especially on the garlic parmesan thighs. my biggest complaint was that the meat itself wasn't as tender and juicy as i expected. the garlic parmesan also had large cracked peppercorns throughout, which wasn't my favorite, so i probably wouldn't order that flavor again. the honey mustard wasn't really for me. it tasted like the chicken had been coated in a lot of honey mustard dressing. i preferred the sweet thai coconut chili wings by a good margin. the prices were very reasonable for the portion sizes. the restaurant has a colorful, family-friendly atmosphere with fun decor, including kids' artwork on one wall and tie-dye merch for sale. our server was attentive, the restroom was clean, and everything felt well maintained. we parked a few streets away, but it wasn't difficult to find street parking.

We hadn't been in a few years because the chicken coating was extremely salty the last couple…read moretimes. Well we decided to give it a shot again last week and it was no longer salty. We both had the two piece dark fried chicken dinner with baked beans and fries, with no salt. It also comes with several hush puppies. Everything was delicious. The chicken was do good and the baked beans are so good with some shreded BBQ pork in it. The fries could have been crisper. We returned again yesterday, same choices except this time my spouse got the potato salad instead of fries, which I tasted. IMO it's quite sweet. This time my fries were a little crisper. The bush puppies were a little too whereas last visit they were perfect. The customer service is wonderful. The gentleman who took our order and delivered our food couldn't be nicer. Yesterday I told him that he makes the experience. He really did!

| Overview + Great…read morevalue Pork BBQ & chicken tender trays + Excellent customer service + Large, clean and homely ambiance + Good amount of sauces to choose from + Fries are simply crispy - perfect with Ranch - 1 employee limited amount of sauce I can get for 1 tray to 2 | Overall Score: 4.8/5