DO NOT STOP AT THIS LOCATION!!!!! Worse chick fil a ever.... They are totally unorganized! They have multiple people on the clock but no one doing anything, 4 cash registers but only 2 open when they have a line!!!! People waiting 20-25 minutes for their food, unacceptable!!!!! This is a fast food restaurant so they should be operating FAST!!!!! If I was the owner I would be ashamed to find out this is how the workers and management are operating my location! I would fire them all and hire more experienced people read more

I love going here. I always buy the Mac n cheese. I like the ice cream cones. The service is amazing . They are always friendly and helpful! This is why I go back. The restaurant is always clean and the staff is attentive to keeping the tables clean. read more

Half hour wait and counting just for some chicken biscuits. They are clearing their queue to make their numbers better even though they haven't processed any orders. Avoid this location at all costs. read more

Heading out from Jersey to Pennsylvania I stopped into this Chick-fil-A for a quick bite to eat. It's situated in a small strip mall alongside some other eateries and since it's the last exit or first depending on which way you're headed, it's definitely worth checking out.   My timing must've been perfect because while I had a hankering for a Spicy Southwestern Salad they also gave me a Breakfast Meal for FREE because they just stopped preparing Breakfast and had some leftovers. Ah HELLO?? Everybody knows the best kind of YUMMMMERS is FREE YUMMMMERS!! and you can't ever go wrong with that. Needless to say I found the Service here to be extremely friendly and you can't ever go wrong that either.    Anyway long story short after paying for my Salad and graciously accepting my Breakfast I proceeded on down the highway with a Full Belly and a Smile on my face. I'll definitely be stopping back here again no matter which direction I'll be heading in. Come And Get Your Munch On!! read more

Chick-fil-A - Spicy Southwestern Salad with All The Fixings!! - Fast Food Near Me - Columbia, New Jersey

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Well...I'm just dumbfounded right now. I walked up to the counter at 7:57 AM. An older red-head lady dragged her feet to inform me that she couldn't take my order because they didnt open until 8:00 AM and the kitchen wasn't ready. She didn't politely ask for me to wait another 3 minutes or make an attempt to secure me as a customer. Felt more like she was happy to not have to work for 3 paltry minutes. I was happy to grab breakfast for 12 people elsewhere. This location's manager should probably avoid something like this in the future if the franchise wishes to thrive. read more

Worst Chic Fil-A I've experienced. Seems to run by clinically depressed teenagers with no adult or manager supervision. Lots of the flies vibe. Super long wait, messed up order, dirty counter area and careless attitude is in sharp contrast to the Mormon like niceness and service of other stores. Shocking. Except Nathan he was great. Promote him to manager or something. read more

I came in after working 14 hours as a state worker. The boy that took my order, was talking with a customer about vailsburg and where they used to live at which was about 25 minutes. Then the guy said he gave him a 100.00 bill and the boy didn't give him all of his correct money. When it was my turn to order, my chicken sandwich was cold and the fries were cold. The only thing was good was the chocolate milkshake I order. Everything came to about 15.00 for cold as food. I will not be coming back and this was around a little after 5:30 pm. read more

Just like other reviewers have previously reported, this is a separately licensed Chick-fil-A location. Do yourself a favor and avoid this specific location. Drive a little bit further, and there are other locations at Bartonsville PA, Morris Plains NJ or Wayne NJ off I-80. I should have known something was wrong when I arrived at 12:15 PM and there was no one waiting on line to place orders or pick up. I even joked with the staff that every other Chick-fil-A has long lines but no one is here. Was served room temperature nuggets and fries at a higher price than traditional Chick-fil-A locations. I'm highly confident that New Jersey government crooks get a piece of the action, which would drive the higher prices here. They don't give points nor accept points and the menu is abbreviated. read more

This isn't a bad location if you need something quick. I was disappointed in the wait time. It took forever and it was not busy at all. Once I got to the window I was saddened that I couldn't use the app. This store does not do rewards so if you're looking for that, this location is not it. Lastly my order was wrong. I didn't realize it until I left so I just went with it but the chicken was hot. read more

The workers were so sweet, the food took a little while but they gave me a cookie as an apology!!

Food was fresh and very hot. They have enough sauce and ketchup for our order. Plenty of napkins. Would recommend read more

Chick-fil-A - ows a neon sign for a restaurant - Fast Food Near Me - Columbia, New Jersey

Slow service, EXTREMELY EXPENSIVE, not associated with chick fil a franchise!???? Not even sure what that means but no points available. I'm disappointed chick fil a even allows a place to use their name but not honor their points or let you order in the app. $70 for a family of 5, yikes! Had I known it was $12-15/meal we would have skipped this! We are regulars at chick fil a where we live and our family eats for about $45! These prices are ridiculous! On top of all of that we had to go back for missing food, we're given the wrong salad dressing and no chick fil a sauce for nuggets. read more

Chick-fil-A - ows people ordering food - Fast Food Near Me - Columbia, New Jersey

This place takes ten years to give you your food even though we saw that it was ready. We went to the drive through and saw like 15 workers making food even though there was one other car and no one inside. Our drinks were on the window just sitting there and they didn't even acknowledge us either to even say hello or one moment please. Terrible service. We sat there for around ten minutes while we saw our food on the counter while all the workers were just sitting there chatting away not even looking our direction. Terrible customer service. I don't like it. read more

Always my last stop when heading to Pennsylvania. The chicken is always fresh and my fries which I LOVE are always hot and fresh. Some times the line is long but it moves pretty fast. The customer service is always on point. Happy the this location caters to EV'a so while I charge my car I can enjoy my food at Chick-Fil-A at the same time. read more

I admit, this was my first time ever to a Chick-Fil-a and the drive through at that. Watched this Route 80 highway stop get built. It looks nice. I had one thing: spicy chicken sandwich. I was impressed. Roll was good. It was spicy and crispy. Chunk of chicken was significant and moist inside. Nice contrast of crispy outside and perfectly cooked inside. Liked the packaging too. Will try again. Easy on snd off 80. read more

Chick-fil-A - Fast Food Near Me - Columbia, New Jersey

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Brand new location. Things were in a tizzy when I visited via drive through. They got my order wrong, didn't have tea, the lemonade had seeds in it and there was nothing but a piece of chicken and two pickle slices on my sandwich. Haha! Going to give them a pass because it was obvious they had no clue, having just opened and the kid at the window apologized like 9x. Kinda funny. read more

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CHECK YOUR BAG BEFORE YOU LEAVE. Not only did the drive thru assistant try to send us off without our (large) drink. But they also gave us fried nuggets instead of grilled AND they gave us a total of EIGHT fries in our large fry. Oh and they didn't give us a single napkin... I'd expect better treatment at McDonalds. Worst chick-fil-a experience by far. read more

Chick-fil-A - A "large" fry with a whopping 8 fries. - Fast Food Near Me - Columbia, New Jersey

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It's probably the most expensive Chick-fil-A I have ever been to. The prices are about 35% more here than any other location. But the food quality was really good. The spicy chicken sandwich was really fresh and juicy. Wish it was cheaper. read more

THIS IS NOT A NORMAL CHICK FIL A!!! Super expensive, and wanted to charge extra for my kids to have juice in their kids meals. What?! Super slow service too. Huge mistake stopping here, never again. read more

Chick-fil-A food is amazing it's always fresh and hot when I pick up my order. They also have excellent service and the staff are always so pleasant to talk with. I haven't had the pleasure to sit down in Chick-fil-A but from my friends experience it's a fun friendly family atmosphere I definitely recommend. read more

i have came here a lot in the past 5 years and each time the food has been impeccable. the service is amazing with nice workers and the wait time is usually around 5-10 minutes give or take. overall this establishment is very good and i can't wait to go back! read more

Walked in for a quick broiled chicken sandwich, they were polite and friendly. Had some questions they answered correctly. The food was fresh and hot, what else could you ask for? OK, I wish they had cole slaw but can't complain about the chicken. read more

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This is not a real chick fil a. I have never felt the need to write a review about anything ever especially a fast food place at a restaurant stop in the middle of nowhere north Jersey but this store just really sucked. Extremely slow service. I didn't know it was possible for chick fil a to serve a sandwich that didn't taste like a chick fil a chicken sandwich but this was just so bland and awful. And to put the icing on the cake, they did not have chick fil a sauce. read more

Spicy chicken sandwich deluxe was great. The food came out quick and hot and tasted great. The waffles fried tasted great. Staff was very friendly. read more

I paid $15.99 for a 12 piece nugget meal. I would have been only half worth it if they had been regular sized nuggets. Nope!! Popcorn chicken! 12 pieces a small bag of waffle fries and a bottle of water. Never going there again! read more

The staff are usually very nice here but wow is this place slow. They don't let you order in advance via the app so you have to either go in to order or go to the drive thru. Going in is usually a disaster, they don't seem to be able to handle a crowd of people. The drive thru is good if no one else is there but today I was the third car in line and I took half an hour to get our food. It was all correct but wow is that crazy slow for a drive thru with only two cars ahead of us. read more

This was the worst dining out experience I've had in quite some time. I'm not a complainer typically and the majority of my Yelp! reviews are positive - but: This place totally gives Chick-Fil-A a bad name and does no service to its amazing reputation everywhere else. My mom and I are in town visiting my brother and his wife and this sounded so good after a long day spent at the outlet malls. I knew it was in a travel stop, but was still thinking the company's outstanding reputation would overshadow any misgivings travel stop food brings to mind. Boy was I let down. We walked up and were greeted and started to order, it wasn't until one of us got through our order before the girl said "oh we are completely out of any and all nuggets," just me but if your main fare is chicken nuggets or chicken sandwiches I probably would have led with that. It was only after we learned this "nugget of information," (I crack myself up ) - and then proceeded to try to order more food that she finally says - "oh and we are also out of: salads of all kinds, ice cream, milkshakes, fruit cups and diet lemonade." I was so mad - like wtf!? So you're telling me all you've got at this point are waffle fries and sandwiches? How does this even happen!? The draw of Chick-Fil-A for me is that I can have grilled nuggets and not feel too terrible about getting waffle fries because I'm being mindfully healthy and can manage these calories. This place ruined everything, how are you out of every healthier option!? I had a sandwich, it was meh - looked like it was thrown together. The travel stop in general was messy and all the chairs and tables were dirty. I learned my lesson apparently Chick-Fil-A and it's standards are not universal. read more

Please note: This Chick- Fil- A a is located at a rest stop. Customer service was great as usual. The biscuit looked and tasted dry. The chicken minis didn't have butter on them. Hash browns were good as well. Would come back as a rest stop read more

Chick-fil-A - Chicken minis - Fast Food Near Me - Columbia, New Jersey

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So I have been here twice for work and this is the last time ! I try to not judge solely on first time but ... The first time the chicken sandwich was cold and soggy and suppose to be a hot sandwich . Nothing was good like most chick-Fil-A's This time I tried the grilled chicken nuggets and fries and BOTH were cold and had to take them back ! This is not a standard for this restaurant chain and very disappointed with my stay here ... WONT BE BACK ! If I could post zero stars I would! read more

SLOW!! And how it is that they don't have cheese sauce?! Aren't they known for their cheese sauce! SMH Express my ass!! Get it together!! read more

Had an amazing customer service experience here from Luke! It was the day before thanksgiving, and we were driving to visit family in PA. We were starving and it was past the 9pm closing time by 10mins, but Luke checked what they had and served us anyway. Even one of the employees said, 'he's a really nice manager!' Happy thanksgiving! Thanks Luke! read more

First time here there were many mistakes with our order but I figured new location new people learning. Well the second time I went they got my order wrong and in the drive through I waited 20 minutes. 3rd time long wait had a coupon tgat they wouldn't accept asked to speak to manager, after 10 minutes the one girl says do you still want to talk to the manager duh Yes I do! Manager finally came over and explained they are not. Affiliated with corporate. Ding ding bell goes off in my head no wonder this chic fila a has terrible service and rude employees. I'll stick with a real corporate owned chick fil a better service. I gave 2 stars here because at least the food still tasted right although it was cold because of the 20 minute wait read more

My experiences at other chick-fil-a have been great but this was not so much. It was during covid so only the drive thru was available. It took about 30 minutes in line to place an order and the mobile app didn't recognize this as a location. There was one staff outside manually taking orders but missed our car when it was our turn. We ordered at the first window and then picked up the food at the next. I was expecting a crispy spicy chicken sandwich but instead it was a sad soggy piece of chicken meshed between two pieces of untoasted bread. It didn't measure up to par with the chick fil a locations in the city. read more

I go to this location pretty often, I always receive great service and consistent quality of food that I enjoy. As of late I am seeing a lot of other reviewers complain about varying complications with this location. People need to realize that this isn't some kind of magic restaurant and also need to realize the amount of traffic this area gets. You have PA, NY and NJ drivers coming through here every day, to expect this location to not be busy is ridiculous. Even more so if it's around lunch hours. I'm happy that despite any criticism, and the pressure put on the staff during these tough times that they still do their jobs the best they can and still provide good food. read more

Pissed! We travel an hour to be told we cannot use our gift card with no reason why. Don't go there h u ngry you will be waiting 20 minutes. The place is too small to handle the volume. Of corporate was smart they'd put one in sussex county. I guess it's back to burger King and subway! read more

Awful service. Slow beyond belief, not like other chic fil a, as they don't take orders outside and the line is slow and loooong. It's part of a travel plaza and it is pretty obvious that the normal awesome chic fil a service doesn't translate. Avoid unless you have 30-60 minutes to wait in line. read more

SLOW doesn't begin to explain how backwards he service is at this location. Painfully SLOW. I've been to many, much more busy Chick Fil A locations and every single one was much much much better with their service. Yes the servers are polite per usual and the chicken rocks but OMG I don't get how it can be this slow. It's awful. Over tried both inside and via drivethru and each is ridiculously SLOW. That's about it... if you have time to waste, go for it. If not, steer clear. I don't know how mgmt or Corp hasn't gotten this place together since it's well past what one would expect to be a period of growing pains. read more

First time trying this place. First they got the order wrong. Second all the food was cold. From the nuggets to the fries. The cheese on the sandwiches wasn't even melted! Last the nuggets were chewy. Crazy when you rather have had another fast food meal. read more

Great experience here! The staff is super helpful and friendly, especially Tattyana!! Would recommend eating here when you're on the road

Omg! No spicy chicken. No lemonade or shakes. No tomatoes. Really? Also didn't get "Have a blessed day!" No flowers on the table. Giving Chick-fil-A a bad name!!!! Wtf? Brought a "newbie" here. So sad.... read more