Consistently one of the worst Chick-fil-A experiences. Horrible customer service and food. The worst portion sizes. I've never gotten a full side of fries. It's always half full. Not sure if the company is expanding to quickly but they got a dud with this franchise. read more

This is one of my favorite spots. For breakfast especially before I start work and many times for lunch. All their products are delicious their service is impeccable. There are time the lines get tiny bit long here especially during some dinner hours and some lunch hours but they're very fast and efficient. They do their best to get you service with a smile and the owner Todd and his wife see to it that everything is seamless to the operation with their one goal to make you happy and give you a great meal. Definitely worth a stop if you're passing by. And if you get a chance say hi to Todd. read more

:( Wrong food Next time please do better also I don't like pickles Mac Donald's is better read more

Terrible service. Mobile ordered. Sat in the drive thru for mobile pick up for 15 minutes and they had not even brewed the coffee at 9 am. So sent us to a parking spot to sit and wait Again. Worst Chick-fil-A service I've ever had. read more

I hope to increase my 3 star to a 5 star but as of right now, this location can take a pointer from the Vernon hills location. The wait is very long, even if there isn't many cars in front. I have been here twice since its opened, used the drive thru both times and I waited about 10minutes for my food. The second time they told me to go park (I hate that, because you watch all the other cars behind you get there food and drive off, and you're stuck waiting extra long like a chump) I did indeed receive super hot and fresh chicken strips, but considering it was 11am and they just opened, they really should be ready to handle a few cars in the drive thru. Im assuming its a learning curve and hopefully they will work out the new kinks. The prices are higher here then Vernon Hills prob because of the cook county taxes. Politics aside, I hope this restaurant does well. I love there food. The spicy southwest salad with a spicy fillet on top is killer with the Creamy salsa dressing (you have to order it this way to get it, its not on the menu) I will def come back and hope that they will expedite food faster. read more

It's crazy how an online order preordered 15 minutes before pick up I am missing food items and for compensation I have to go back to the restaurant and pick up my cold and definitely tampered with sandwich. The staff is mainly all kids and the look and reaction we got when we pulled thru the drive thru again they look at us like we were aliens. Never again, I'd honestly rather go to Chinese take out and ask them for a chicken sandwich before I ever go back to chick. read more

Great food with excellent service! The employees were also very polite and helpful! Chick-fil-A never disappoints with their amazing service. Our food was hot and fresh. The spicy chicken sandwich has just enough kick to it and lemonade is my absolute favorite thing to get and of course the waffle fries! Our order was fresh and served to us at the table. Absolutely delicious! The restaurant, including the lobby was clean. The restroom was also very clean and tidy. Wonderful place from a regular customer. I will highly recommend this location to anyone needing an amazing experience with great service! read more

Always a great experience at this chic fil a! Went for dinner with my wife tonight. Ordered on app and picked up curbside. My wife had a gluten allergy and they were so considerate about it. They bagged my items that contained gluten separate from my wife's and even came out before they brought the food out to confirm the allergy! Very quick as well with the food prep! Will be going back soon! read more

Was just there right now I ordered two sandwiches with fries and I asked for an extra Chick-fil-A sauce which they refused to give me they only gave me two for two sandwiches basically two meals how cheap are they seriously read more

Let me just start by saying I will def be returning. Just a few minor issues. 1. I asked for sauce and got none. Pretty disappointed about that. 2. There is way too much ice in my medium coke. It fills up 3/4 of the cup. it should be less then 1/4. Positives are the quality seems good and the drive thru line goes quick despite being really long. read more

Soggy fries = bad start to the week. I went out on a limb because I noticed the new brioche multigrain bun...they served the sandwich on the regular bun and gave me a separate perfectly factory wrapped brioche multigrain bun. Wow. Custom tickets probably need to mention the custom part first but that's me guessing what the root of the problem. read more

This place is a joke , bad customer service not a friendly staff . My grilled chicken wrap was just green no chicken at all. Disappointed . read more

Chick-fil-A - Fast Food Near Me - Deerfield, Illinois

Great location. Fast service. Tastiest chicken sandwich. Great selection of sauces. Everything is just so delicious. Everything we have ordered so far was amazing and tasty. Love chick fill a sauce. Definitely recommend this place read more

Place was jam packed and I still got my food within 5 minutes of walking in. Perfect every time read more

Brand new but they seem to have everything running well. Sandwiches are tasty. Employees and friendly.

I've been to this location a few times, but this was my first time actually dining in. The service was wonderful. The employees were all polite and friendly, and quick to get my order out. The food was delicious. The chicken minis, and chicken, egg & cheese bagel are my favorite! I wish I could order them all day, but unfortunately they are just a breakfast item. The entire restaurant was constantly cleaned by its employees to ensure everyone had a clean table to sit at. Chick-fil-A is my go-to fast food stop when I am hungry and am on the go. They never disappoint. This location is always on point. They are true to the company's standards of quality food made fresh and served hot. Always get what I ordered, never have had a bad experience read more

I ordered the 12-piece Nuggets. Got home and found there were only 10 pieces of Nuggets. I called the store, but no one answered and I only got voice mail. Now the store is closed for the evening, so it's too late to go back to get the missing two nuggets. Lesson of the story - count your chicken Nuggets before you leave the drive-thru! read more

I ate here with my parents just after this location and I really enjoyed the food here. I am not sure if I had ever eaten at a Chick-Fil-A before so I wasn't sure if I was going to like it but I really enjoyed the food and service. The line was long but things moved relatively quickly. The owner was really friendly and helpful and so was the staff. I will eat here again. read more

They say that Disneyland is the happiest place on Earth, in reality I think it is actually this Chick-fil-A. The food is always spectacular and the service is always amazing, fast, and friendly. Even when they make any sort of minor error with my order, they are quick to correct it and offer some sort of coupon for next time. I have never had a bad experience here, the customer service is unbelievable for a fast food restaurant! read more

Tony C makes a fine spicy chicken sandwich with no pickles and pepper jack cheese on it. I can eat that same sandwich every day, but only if Tony C makes it. He used to work in the front of the house and give me the perfect amount of Chick-Fila sauce. His customer service is some of the best I have ever seen, he talks to people in such a nice manner, while giving people a smile with his friendly service. In conclusion, if you ever visit CFA Deerfield, make sure to order a spicy sandwich with no pickles and pepper jack cheese, and have Tony C make it for you. read more

Always a pleasure coming to this Chick-fil-A location. Staff is very friendly and food is always tasty!! I will continue to be a repeat customer read more

Tables were dirty, a/c was high so had to eat with my coat on, waffle fries were soggy, everything just seemed off. I will not visit this location again until they workout the kinks. Moms also use as a daycare and just let their kids run around and teens use it as a hangout, but can't blame the restaurant for that one. read more

This place gives Chik-fil-A a bad name. I've always been impressed with the companies efficiency especially now. Not this place. If you are looking for fast service, look elsewhere. Likewise on customer service. I ordered thru the app. I made my pickup method carry out. When I got there the woman tried to explain to me how I'm supposed to go thru the drive thru for app orders. Even though I checked carry out which is definitely an option. She then told me I would need to wait as they would have to make it still. No apologies, just a botched attempt to try to incorrectly explain the process to me. While I stood there I heard her yell the two biscuits I ordered and put them in other orders. So I ended up waiting about 8 extra minutes for her to get around to giving it to me. Again no apologies, no sorry for the mix up. Find another chick-fil-a if you can. read more

Did the drive thru today. Decent chicken nuggets with good choice of sauces. French fries were ice cold right away. No quality control here. Just pushing out orders. Will only go back when in a pinch to get food in me. Disappointed. read more

Just drove in at 10:35 unfortunately missed there breakfast cut off and too early for lunch. They had maybe 1 other customer at the restaurant. Ended up going elsewhere unfortunately. Every time I think about going here something other then the food stops me Sunday/breakfast cutoff. Disappointing is all for this one. May want to rethink some of these business decisions if you want to survive here and I hope you do b/c I do like the food. read more

Fantastic food! Best chicken nuggets ever and the chicken minis are my favorite breakfast!! The team does a great job with the cleanliness. I feel very safe eating here. Everyone I've interacted with has been friendly and professional! read more

This is my first time ever to a Chic fil A. I won't be back. I ordered the chicken breakfast burrito. The tortilla was not hot and it was dried out. Most places have a steamer for tortillas to keep them moist. For the $6 or $7 I paid for a number 4, I'll just grab Taco Bell breakfast burritos for $1 each if I need breakfast on the go. The front counter gal was friendly. The restaurant was clean. I have no idea why this chain has a cult following. It was just basic low end fast food. read more

Tried chick What ever it's called it was so bad worst experience of my life the fries were good but the chicken nuggets and the spice chicken sandwiches tasted bad and tasted the same. Never again I would rather get mc donalds or Wendys they are wayyyy better then chick what ever wasted good money on horrible food!!!!!! Worst food ever don't recommend read more

Still same old good Chick Fil A. Everything is great the service is pretty good but every time I ask for honey mustard sauce they always give me the wrong sauce. That's all folks read more

Great addition to the community! Manager and staff were very nice and very knowledgeable about the background of where it began.