This location is sort of the armpit of Chik-fil-As. The drive-thru is ALWAYS backed up because they move the cars so slowly. When they get your order wrong the manager doesn't want to make it right. True McDonald's level service, but with higher prices. read more

I think the health inspector needs to come back and check this place. I received my 8 count nuggets and they were room temperature. Pretty sure that's one of the things they were in trouble for last time?! Girl taking my order rushed through the process on the drive through thereby cutting me off and making me repeat a couple of times what I wanted to drink and that I needed ketchup packets.... to which I never received ketchup. W/e big deal. Normally this place is on point, but staff was way off today. read more

They have real flowers at every table. Never seen fast food restaurant with such a great service, smile, respect and clean. I come here often read more

Chick-fil-A - Fast Food Near Me - Duluth, Georgia

This particular Chick-fil-A just does not make the freshest food. Every time I come in, there is an issue with the food. I try and give them the benefit of the doubt, but every time I express an issue to the cashier or manager, someone gives me an ugly and dirty look and asks what do I want instead. This particularly happens in the morning with the chicken minis. They are literally thrown in the box and they are messy. I don't see myself coming back to this location, as I would rather drive to another location. read more

I have NEVER been to a Chick-fil-A that stopped serving breakfast before 1030. If anything they usually let it spill Over a few minutes. I pulled up at 1028. And got to the drive thru at 1030. I physically watched the signs flip. And then they had the audacity to say they only have an egg white grilled left. THATS IT. NOTHING ELSE. breakfast was over for 30 sec and EVERYTHING was gone?? This was my Go to Chick-fil-A for 15+ yrs. sad to say i won't be back. read more

Food is yummy and I go there like once a week the staff is always the nicest the only think I could critic is keeping the Breakfast for longer read more

This chik-fil-a makes the chik-fil-a brand look bad.. I used to live near a chick-fil-a that always had the food hot and perfect. This location is okay with customer service, but as far as the food.. It is always cold! Ridiculous because it is not on the cheap side... Every time i decide to give them another chance, my chicken biscuit is cold. The chicken patty is old and dry. The cheese is ice cold.. Not even melted... And the biscuit is not the soft and crumbly biscuit that i expect when i go to chick-fil-a. Not to mention the hash browns are room temperature and soft.. Not hot and crispy.. Disappointing every single time.. Today was my last time coming to this sorry location in a long long time... read more

I came here to get chicken noodle soup twice. First time I found hair in it, it was fine, I would think it'd be an honest mistake. The second time I came to the same location, not only have I ingested the ingredient but also small pieces of wired aluminum foil mixed into the soup. Imagine having your kids swallow one of this piece in, it'd rip their throats before it goes down to their stomach. Besides the soup, the cookie parfait stank like a 7 days worn socks. I'm really surprised they still let this store operates. Gordon Ramsay will sure shut this store down the moment he walks into this unsanitized store. read more

This is for the manager who is working tonight around 5:30-6:15 pm when it happened. I'm a bit disappointed how this situation was handled today. Around 5:30 I came to order chick fil a from this location and waited through the drive through. Ordered 3 meals at the call section, paid at the operator with Jeff. Got my food and receipt around 5:42. I was checking the bag for the sauces but the cashier said it was in there. So I trusted her words. As I was driving home, I told my girlfriend to check if we had the sauces. She thoroughly checked and there was none in the bag. I immediately made a u-turn in mild traffic between peach tree industrial and pleasant hill. Made my way back to chick fil a. Went around just to talk to the operator again and told him I didn't get any sauces. He said go back in line and we'll take care of you. I said the line was long. He said well I can't do anything. Again, I waited and was pissed. This could've been handled if he went inside just to get my chick fil a sauce. Then I ordered the same thing because heck my food was cold, Ice cream was melting and no sauces given. The cashier didn't know what was happening as I told her I got no sauces. She handed our new order and I doubled check if there were sauces. There was! But then the manager came and said we can only take off one meal. I was already handed the food and was thinking in my head, what kind of manager expects me to pay when him and his team was at fault. I feel like this location has gone down hill. Bad way to start 2021. read more

Today i went to this location and orders 4 number 1's. I believed they could count to 4, my mistake. I drove back to work and realized they only placed 3 orders inside the bag. Now these are the same people asking for 15 dollars a hour. Give me a break, master counting first. read more

It's usually great, but today was aweful! this is the cfa closest to my job so i will keep coming but today i didn't even get a drink carrier. Not happy at all! read more

Chick fil a is the best and I love this location! Service is always excellent and let's be real, the food can't be beat! A few years ago, I noticed something very cool they did and love to share: I'm in a wheelchair and after I ordered, I noticed the server push a button "customer in chair", this way, all employees knew there was a customer who might need extra help. I was so impressed and appreciative of this small detail! read more

The people here are never friendly. They've gotten my order wrong multiple times. And it smells disgusting in there. Chick fil a is supposed to be a friendly environment. read more

Excellent service each visit! Delicious food and friendly staff. The dining room is also very cozy and spacious. The only issue I have is that they do not post their hours of operation anywhere online. read more

The service here is so good! The new employees are the best! Very friendly and always willing to help best service definitely come to this chic fil a read more

The food is good, when they get the order right. They ALWAYS either forget something or give you the wrong order. I only come to this one cause it's so close to home but other than that, I have to always make sure we received everything. Even down to the condiments, if I ask for a chick fil a sauce, they will literally give you 1 chick fil a sauce in the bag. read more

Don't leave the drive through without checking your order. Twice they have forgotten to put my chicken sandwich and fries. When I talked to the manager he didn't seem very apologetic....will never be going to this Chick-fil-A again!! read more

Worst Chick-fil-A I've been to. Sometimes the food isn't fresh and the customer service is lacking as well.

Got a SPICY CHICKEN BURRITO!!!!! Had to wait maybe 5 minutes but they actually made it. So sad that Chick-fil-A doesn't do the spicy chicken for breakfast anymore read more

I love this chickfila! My food is always good and warm. The service isn't as pleasant as some locations, but the food is always good. :)

Sandwiches are still awesome, but when I distinctly ask for 3 packets of honey mustard I demand my honey mustard! Drive through only gave us 1, so I recommend checking your bag to make sure all requests are met. read more

Awesome services! The workers are very polite as the manger does come around to check on us and even offer drinks refills! The food is always good but with awesome services, it taste even better! read more

I would say that this chick-fil-a location is decent. The staff is typically courteous, and drive-thru moves along.

I love chick fil a. This chick fil a is a bit of a mixed bag. Usually the service is good, but sometimes not so much. The food is usually good, although it is sometimes pretty slow coming out. read more

Love coming to this place as they are always so nice and really fast in my order. Only once they didn't give me my drink but other than that every other time they make sure I get what I ordered and always get that "my pleasure" line. Lol read more

Eat here often for lunch.... about once every two weeks. Hard to complain. Staff is always pleasant and very rare do they make mistakes. :)

I love chik fil a and have never had great things to say about the food and customer service except today. As I'm pulling up to the drive thru to get my food, the cashier says my name and one of the young ladies said "oh I like that name". And immediately after the Hispanic cashier said "I don't like that name." It was an unpleasant visit and I won't be going back. My name is unique and mine and if the cashier didn't/doesn't like it it would have been best not to say it out loud before I drove off with my food. read more

Great store, friendly staff, fast service. Aggressive on the refills and clearly prioritizing efficiency. Great, predictable result every time. Keep up the good work. Will be back soon. read more

In the last two weeks I've stopped by this location to get breakfast because I've been running late. I've been four times and out of those four times my order has been completely wrong three times. This morning I stopped, ordered a number one, I look in my bag I see my chicken biscuit wrapper and little box of hash browns so I think I'm good to go. Wrong. I get to work and I have a box of three chicken minis and a plain buttered biscuit. The girl even reread my order and it was still wrong. I will not be going back to this Chic-Fil-A. I'll stick to the one over by the arena. I gave two stars only because I love Chic-Fil-A but this particular location just can't seem to get it together.... read more

this honestly is such an annoying location hard to get in and out of and they don't listen to wtf you order. i'm a regular coming here and i wouldn't be if this wasn't so close to my house. i always order a sweet tea with no ice with every meal i get at this place and they still proceed to give me ice like wtf. i don't understand why that's so hard especially when it says clear as day on my receipt sweet tea with no ice. also sometime the fries aren't so good they can be super chewing and over done read more

I paid for a large sprite they gave me a large water and my chicken sandwich was raw. Not cooked in the inside. Red and raw. It was so gross

Used to be you could reliably order a 4 ct of Chicken Strips here that barely allowed the box lid to be closed. Just ordered a 4ct. It was four scraggly bits of chicken that filled about half the box. Way to go! Lost customer at this location. read more

This location has gotten much better! Recent orders have been accurate and servers are friendly.

This is the worst Chick-Fil-A I have ever been to. I go to Chick-Fil-A about 3 times a week (Holcomb Bridge or Pleasant Hill locations). I don't know WHAT is going on at this location, but I'll just say it "YOU SUCK". When I order food, I expect it to be hot. If I go thru the drive thru, after 3 minutes, I expect my sandwich to be hot. Not the case today. It was barely warm and if I pay extra for cheese, it shouldn't feel like it just came out the freezer. I took it back, and sat in the drive thru while a bunch of kids (employees) are just standing around like they are chillin' at a pool party just looked around. When I finally got my sammy, guess what? It was another lukewarm sandwich with a cold ass piece of cheese. I will never return to this location. Oh, I just called and asked for the manager and told the employee (Marisol sp) my situation and she said "I'll tell the manager, they are right here next to me, *click*". Really?! read more

I've been here many times over a couple years and the service is getting worse every time I come. Now even the chicken strips have gotten smaller. With all the employees working at this location, you would think the service would be incredible. Unfortunately, some of them are not nearly as friendly as they use to be. I'm not sure if it's a reflection of all Chick-fil-A's or just this one. I don't think I'll be coming to this location any more even if I have to drive a little farther. read more

Eek!! I love this place. Like other chick-fil-a locations, food is good and service is fast! I don't usually done in but when I do this place is always clean. Just another great location from another great company :-) read more

This is our go to Chick-fil-a. We've never had a problem here with the food. It's always good, considering it's fast food. The drive thru moves quickly most days. My only complaint would be that the stopped wiping off your cups if they spilled some soda on it as they filled it up. I know that's a small gripe but when you're in your car and you're searching for a napkin to wipe off your cup before it gets all over you and your console, it's a sort of a downer. read more

Love Chik Fil A! Saw an employee walk a lady's order to her car because the lady was with 2 small children and her hands were full. Definitely something this mom can see value in and appreciate. That's what you call an above and beyond service. read more

This Chick Fil A like most is great!! Employees ALWAYS friendly. Service in ALWAYS great. Always clean. Food is always wonderful. We live nearby and go a good bit and never have a complaint or problem read more