This location is always extremely busy. I like this one because the play center has a higher height requirement than others I've gone too... Staff are always very nice and organized. read more

Rated 4 stars instead of 5 because it's a fast-food place, but *what* a fast-food place! I really like Chick-fil-A for a quick family lunch, and have been in many of them, across the country. Chick-fil-A at Waugh Chapel, though, takes it to another level. The staff is friendly and helpful, and the restaurant and restrooms and play area are always neat and clean. My family and I go into this Chick-fil-A a couple of times every month. They run a lot of family-oriented promotions, and there is always a family crowd in this restaurant. (Closed Sundays, like all Chick-fil-A restaurants.) read more

Chick-fil-A - Dining room on February 2011 "Daddy Daughter Date Night" - Fast Food Near Me - Gambrills, Maryland

This place is cleaner than most fast food places and the staff was very friendly. There were a lot of kids playing in the playground so my kids had a blast. read more

Favorite one by far. The service was impeccable. My son and I met for dinner w a friend. My son was able to play with the other kids and get a long just fine. The other parents were actually cool while we took turns watching each other's kids. Ok so we all know chic fil et has awesome food, but for lent..... they have fish. AND IT WAS GOOD. the diet lemonade BANGIN. Like this was a best first friendly kid meet and greet every. The cashiers and runners were awesome, kind, and considerate. They stopped and had friendly service and even checked on us. read more

I love visiting this Chick Fil A. Even though they are always crowded they are always very friendly and move very quickly. I especially love the "my pleasure" at the end of every transaction. read more

This is the Best Chic-fil-a I've ever been to, and I love the Chic in general. This one stands out as an example of excellence in every area: The Food is great and consistent. The Facility is clean and well maintained. The Owner/Operator runs a tight ship. His managers are completely polite and professional Their staff shows the effect of good leadership, and in fact grow into good leaders themselves. They stay closely connected to the surrounding communities. In short: This store is a great example of how well a store can be run, if the owners are willing to commit to growing their managers and employees along the way. It is no small commitment! read more

I'm a big fan of the service at this Chick-Fil-A. It's literally always busy but somehow always fast. If you chose to dine in, there's usually a hostess walking around to fill drinks, grab trash, just say hi, whatever. Food wise, it's chik-fil-a - decent fast food that's over hyped and really good milkshakes. Although, those chicken biscuits were a brilliant idea. read more

This Chik-Fil-A is always packed, but service is always great. The food is the same as every Chik-Fil-A, pretty tasty. I alternate between the chargrill and fruit salad and nuggets with coleslaw. Gotta love that Chik-Fil-A sauce as well. Because it is a family restaurant with a playscape, there are always young children in there, which is fine. Mr. Logical and I consider it to be great birth control. read more

i went to Chick lastnight with my boyfriend for dinner and i ordered the SMALL seasonal chicken tortilla soup and a market salad. Mariah the cashier had a stank attitude. when we got our food there was a large chicken tortilla soup and i never said large. so i went back up there to tell her and she told me i said large. completely unprofessional and rude... i definitely know what i said. y'all are supposed to be christian and polite. get the people with the nasty attitudes out of there. read more

Extremely pleased with this Chick-fil-a. As our group of seven pulled up I was a little apprehensive about going through the drive thru considering the long lines and our massive order. However, we left extremely satisfied! The drive thru employee was extremely patient as we all decided on our order and to my surprise, everything came out spot on. I was seriously expecting a screw up- kudos to them! read more

Everyone greets you with a friendly smile and i always come to this location no matter what area i am.

Chic-Fil-a is my favorite fast food restaurant but this restaurant wasn't as clean they usually are. The tables and floors really needed to be cleaned. The customer service was great and the food was okay. read more

One of the better CFA locations in the area. Always quick and good service, despite them being very busy, definitely recommend this location. Oh and of course the food is good. read more

Went here Saturday afternoon spend 46 dollar's on my family for lunch. I ordered 4 chicken sandwiches no pickles, after getting home to eat every one of the sandwiches had pickles!! We also ordered 2 (4) count strip meals and both of the boxes were 3 count!! Not to mention I live less that 3 miles away by the time I got home to give my family food the food was ice cold!! Very disappointed especially after spending 45 dollar's!! read more

This location is a joke, I've been going here for years and recently it's all gone down hill, whenever I order online or in person the order is wrong, I was previously charged for mine and someone else's order which was incorrect I also provided my receipt and they refused reimbursement. The management there doesn't care about customers and have no customer service I will no longer go here. read more

Nice and clean establishment. Worker took off apron and hang up while using bathroom. Washed and dried hands throughly before returning to floor. Spoke to customers in the bathroom too. Service was quick and efficient! Workers very friendly. read more

Great customer service, s/o Marty. Idk if he is the manager or not, but if you ever get double charged and call he'll give you the rundown of how to go about it. read more

Love this chick fil a but ever since quarantine you have to check your bag every time you leave. This is the third time my order has been mess up. read more

Haven't been to this location in a while. There is now a double drive thru! Service is fast and friendly. We dined in, they brought our food to the table plus the servers walk around and check on the dine in customers. The only disappointment is that they no longer have provolone cheese. read more

This is your typical chaotic Chick-Fil-A - it is always packed and crawling with kiddies. I usually order a spicy chicken sandwich with no butter and extra pickles - they always get it right (after rolling their eyes at my special request I'm sure ;-) read more

Yeah, I ate here on Monday and the chicken was so crispy and warm. I ordered a #4 4 pack with a side of fries and a sweet tea, even the tea tasted nice. I'll go back a few more times this week. read more

I have to take time to acknowledge this Chick-fil-A location. Everytime I come here I have outstanding customer service and I am never disappointed. Thank you so much for doing a great job training every single employee you guys get. Chick-fil-A is already amazing but alongside amazing employees it makes this place Heavenly to come to. read more

Don't let the long lines fool you! They are always busy but the lines go by fast!! My two kids are picky eaters & always have to modify their sandwiches. They have NEVER gotten our order wrong!! For a busy fast food place that is amazing! read more

Ok so its fast food. But the service and cleaness is just inviting to revisit. The food is tasty, warm. Much better than the other fast burger chains. read more

This is the best CFA on the planet. Brian and Pamela Smith have a great team. We love this place!

Wouldn't serve me mac and cheese at 10:21 AM. Kitchen manager flat out refused after an employee asked and I had to stand there for 10 minutes to get some mac and cheese. read more

One of the most efficient Chick-fil-A restaurants I have ever been to. They have rush hour service running like a well-oiled machine. Food was hot and I was through the drive through in under 8 minutes. read more

Fast, quick and good. I have been shocked at how fast the service is at this location. The food is always hot and fresh, and the service is great. The only thing I would change is the location, it is a pain to get in and out of that entire shopping center, especially if you want to go north on RT 3 when you leave, but this is not the fault of the restaurant. read more

This is a great Chick-Fil-A even when they are super busy they move fast and get your order right.

I think they are an excellent place and every time we go there they are on point. And the staff are so nice. CHICK FA LAY

It's always busy, especially the drive through, but they are very efficient so even if the double drive through is wrapped around the building it's quicker than any other drive through. It is clean and neat. The food is always fresh and hot. The kicker for me and what made me write my first yelp review is that I ran out of gas in thier parking lot and the owner/manager drive to 711 and brought gas back for me. I offered to pay for the gas and he declined. I also notice all the family activities and community involvement. I love, love, love this Chic Fil A and their dedication to our community. read more

The BEST one so far! We are a military family and traveled all over the country, although we're currently based in this area. The staff is super friendly and the service is quick, considering the numerous cars in drive thru and all the people dining inside. God bless your business and the values you stand for! read more

Sat in the drive thru for like 10mins n no one helped me. Had to go to the window and order. Can't wait until they open the other one. Service definitely sucked in this one! This was during peak time too. All they were worried about was recovery because that's all I heard at the window. Well my bad for trying to order! read more

This location is one of the best I have visited. It's down the street from my home, and customer service is great. It's always busy here, but they mastered the art of speediness. Plus, tonight was the second time in a row that the person at the drive-thru window has liked my car. That's a plus, no? Camaro is the way to go. read more

What I love about Chick-Fil-A, is their excellent costumer service. I wish that all other fast food restaurants would go above and beyond for their costumers like the employees in Chick-Fil-A. read more

I enjoy eating Chick-fil-A I work at another Chick-fil-A myself. Tonight though was not a great night for you guys. I have a gluten allergy my boyfriends mom got me my favorite peppermint milkshake but after I started drinking it I realized they made cookies and cream with the peppermint syrup. Whether it was a mistake or not something like that is bad and can make people very sick. The people who make shakes need to be aware and pay attention to what they put in what shakes. read more

This is a great fast food restaurant. They have fast service and kind employees. They have a healthy grilled chicken option if you don't want fried. The food was very hot and seasoned well read more

By far the best restaurant in the area. Looks busy at times but man does that line fly. So fast so friendly. So good. Try a strip salad with honey mustard dressing with some waffle fries. I love the sweet tea...southern style. :)) read more

Would give this Chick-fil-A 10 stars if I could. Simply the best. Brian the operator is a class act and runs a terrific restaurant. With all of the new places opening up in Crofton, they all can learn alot from this Chick-fil-A. No one can match what they do in the way of treating their customers the right way. read more

You don't deserve one star.Went today12/30/16 for some chicken strips and the little girl redhead with baseball cap on just stood the looking at me standing in line waiting to be called on.I looked at her waiting to be called on then an employee Brian took my order and he had just came from the kitchen.I noticed after I was waited on she took a girls order that was behind me.waiting for her friend maybe?Sorry to be petty but I was on the clock.I didn't get her name. read more