Just a quick pit stop. Thankful for clean restrooms and good fast food. The drive thru was packed full. Walk up was pretty quick. read more

Chick-fil-A - Fast Food Near Me - Gambrills, Maryland

I always get my food curbside pickup the technology is such that they can detect when you're there so your food comes out nice and fresh

I went to the drive trough. They shorted my order and then wanted me to wait again. Totally unprofessional!!

Chick-fil-A is always a winner in our book... But sometimes it depends on which one you go to how fast the lines move. Well, this one in Crofton was awesome. Adonis was super fun to work with, and he nailed our order to perfection... He had such a great personality. He said that him and my boyfriend have the same exact order down to the drink and the sauce! You don't realize how much it is to just have fun interacting, and chatting with someone while ordering fast food but we were just getting back in from a trip and he made it a quick process and we are very happy with the service! read more

Chick-fil-A - Fast Food Near Me - Gambrills, Maryland

This Waugh Chapel location is one of the best ones. Service is always great, the staff is always friendly and the restaurant is always clean. The food is so fresh, I mean just look at that sandwich. Just Beautiful. read more

Chick-fil-A - Chick-fil-A Deluxe with Colby Jack Cheese & Bacon - Fast Food Near Me - Gambrills, Maryland

This is not my regular Chickfila location but I stopped in the drive through last week to get breakfast on the way to training. The food was consistent as it typically is throughout all of the locations. My breakfast was $6.99 at which time I paid the cashier $7.00. They asked me if I wanted my penny back as change. I know if is just a penny and I said no, but feel that they should just give change back regardless of the amount without asking. Although friendly, the girl taking the order through the drive through speaker confirmed each item after ordering it instead of just reading back the order at the end for confirmation. It totally made the process way longer and made us keep talking over each other. read more

Chick-fil-A - ows a menu for a fast food restaurant - Fast Food Near Me - Gambrills, Maryland

New management? Had my first bad experience at Chick-fil-A. I believe the two ladies outside and at the booth were all new, because it was really slow. I ordered a salad, and told the lady twice I wanted thousand island dressing. The lady at the booth did not speak or acknowledge us to continue to the window, she was occupied with something else. And then I get home and I have 2 light italian dressings. I guess I will eat my dinner tomorrow. read more

I did not want it raw. Why are my fries not cooked??? I know it won't make me sick but it's gross. read more

Chick-fil-A - Fast Food Near Me - Gambrills, Maryland

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Great and super fast service! Scott was very nice, best fast food service I've had in a long time.

People of color, be aware: I was racially profiled by a staff member at this Chick-fil-A location. I was accused of stealing my own mobile order while walking to my car -- the order clearly had my name on it. When I called to file a complaint, I was met with nothing but a dismissive "And?" on the phone. I'm disgusted by the behavior of the staff and will never return to this location. read more

I frequent this location often as I live near by, usually everything is great. Earlier this week my order was messed up I ordered two cool wrap meals but got two side salads instead of cool wraps and had to turn around and go into the store. The manager (assumed) took the side salads out of my bag and started yelling at a co worker about getting orders correct. This morning I ordered a plain ice coffee and got a cup of creamy coffee that was not even filled to the top. I know the girl making the ice coffee was rushing because she said she couldn't find my coffee when I got to the drive thru window. Again I realized it when I was driving off but decided not to turn around in the rain and I had to get to work. Moving forward I will be checking my order before leaving the drive thru line , I hate to be that person holding up the line read more

Chick-fil-A - Drink not filled to the top - Fast Food Near Me - Gambrills, Maryland

Probably the best location in the area because they are extremely efficient, never mess up an order and the food is always piping hot. The past few times I've been here around lunchtime I've gotten through the drive they in 6-7 min despite there being a demoralizing line of cars wrapping around the store. It may have been extra fast because they were only dealing with drive thru. Either way they are a well oiled machine. read more

What a nice Chickie! It was clean and each table had a winter decoration atop of it. Very festive! The service was attentive as always. I ordered a 4piece kids meal with the Mac n' cheese for a ($.45) up charge. Sadly, my nuggets were dry and shriveled. They must have been sitting under that heat lamp for awhile. The Mac n' cheese was gooey... not on a good way... I had two bites and tossed it. I'm typically thrilled with the food here, but today I call "fowl play". read more

Chick-fil-A - Fast Food Near Me - Gambrills, Maryland

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What can I say that hasn't been said. The food is. great. The service is great. My orders were always always perfect. They pay comparable salaries. Everyone is very friendly. They give back readily to the schools hosting fundraiser after fundraiser. There's really nothing bad to say about this fast food place...food wise EXCEPT and this is a BIG EXCEPT this is why I only gave it 2 stars. They are NOT queer or trans friendly! They close on Sundays for church but they refuse to acknowledge people in the community who are different. That I will not stand for. That is why I haven't bought from there in 3 years. Yes I miss their sandwiches, salads, shakes and even their breakfast bites with the chicken and biscuits. And me not buying from there hasn't made a single dent because the drive thru line is still packed. But it's the principle really. I can't justify eating from there if they refuse to acknowledge my friends. read more

In a time where people are popeyes chicken sandwich crazy. I'm taking my hunger to Chick-Fil-A. The service here is always good, and they never run out of chicken sandwiches. This location is just one of the many. I don't know how they have instilled such a great customer friendly culture into these stores, but it is much appreciated. My daughter loves to come here and play in the play area. Not to many places have this any more. Really happy that it's not to far from home. read more

I usually have a pleasant experience at this chickflia , the service is great and the food is warm . However a few days ago I went in for a take out order . I got my order , after eating my fries i noticed that the cookie I ordered was cold , as in it was never warm . I went back in and politely requested a warm cookie or a small fri because I used my points for it . The young lady helping me just stared with a blank expression then said "no sorry" I then asked if i could replace it since it was unopened or if she could leave it in the shoot and she said that wasn't a option. Her manager came over and took over and he was very helpful, he left the cookie in the shoot like I previously requested but was denied and I received my cookie . Take away- Im a little stunned by this interaction because customer service is one of chickflias top values and the service I received was not the best . Shout out to the manager for accommodating my request ! Employees need to be trained better on customer service. Other than that no complaints- keep up the good work! read more

It's a standard Chick-fil-A, really. You know the food, you know the service, you know the typical long lines at the drive-thru. This last visit was in-restaurant, though (dining in), and they took great care of us. My only real complaint was the sub-par fries, which were over cooked, and thus both dry (overly crunchy) and greasy. Otherwise, the sandwich, nuggets, and kid's meal were great. The wife wasn't too thrilled with how her sandwich came out either, but mine was great. Deluxe number one (so, fried filet) with colby jack cheese and extra pickles. Maybe extra should be more than two, but it was still pretty tasty. It's standard for the chain, though. Decent meal and not a lot of fuss. Glad we stopped in, it definitely made for an easy weeknight meal. read more

I love Chick-fil-A! It is literally my favorite fast food restaurant since I was very little and the spicy deluxe with fries and Chick-fil-A sauce is the best! And best of all the service is quick and is always a good place if your looking for something quick and delicious. read more

Best chick fil a ever... solely for the reason they are the closest to home ;) same service as all other chick fil a stores and same great food! Kev n jake read more

If y'all are on Twitter, you've definitely seen all the jokes about how Chick-fil-A employees are secretly angels because they always go so above and beyond to help their customers. The funniest thing is that it is true about this location lol! They've got their system down here pat here. They've got employees outside of two drive-through lanes ready to take orders on their iPads. During these covid times, they don't even touch your credit card and have you swipe instead. After your order, mid-way through, is another stop where they confirm your name/order and then send you off for pick-up. At pick-up, food bags are placed into bins for you to grab yourself. Contactless to a t. I had a large complicated order recently, including multiple salads without certain ingredients, and it came out perfectly and quickly. It is no wonder that this location is always packed, no matter the time of day. read more

When you have that craving for a small snack, skip the calorie & fat drive-thru burger and head to Chick Fil-A. Nothing beats a few chicken nuggets! I haven't visited this specific Chick Fil-A since about Nov 2013 so was very surprised to see they had remodeled the inside a bit. The condiment counter was moved and a cattle line has been put in. I kind-a like the cattle line as 20 people wandering around looking at each other asking, "are you next?" never suited me. Service was with a smile, and it was fast. Can go wrong with that! read more

I've never encountered bad customer service at this location. Each visit is pleasant, my food order is hot, fresh and prompt....just like I like it. In comparison to other fast food chains, Chic-fil-A gets it right. There are no mouthy employees volunteering to tell you why they hate working there. I do see diversity in the ratio of employees, clean facilities, an awesome play area for the little ones and a calendar of events to keep you coming back with hopes that your family will be in tow. Service in the drive through is fast, plenty of parking if you opt to dine in too. My only "Con" is that they don't offer a military discount on a regular basis. Calendars are for sale that have an array of coupons for food items and free stuff too. I just need to figure out why on the one day they are closed (Sundays) is when I crave Chic-fil-A the most. read more

Chick-fil-A - Sausage breakfast burrito with jalapeno salsa - Fast Food Near Me - Gambrills, Maryland

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This post was last Christmas. Always fresh! Always fast!! Photo: I see the Chick-fil-A Cow standing there...Why not? So I ask to get a pic. Hey, "Eat more chikin" read more

This Chick-fil-A lives up to the hype with food, customer service, speed. The only reason I'm giving three is because the play place has not been opened and at this point I don't understand. When I called to ask they said they had no plans to open it. I clarified ever? And they said they have no plans to reopen at this time. I have three small children who have never been able to play in the play area due to Covid closures. This would be a game changer and I could actually enjoy my time at the restaurant and my kids would love it too. ***update, they have opened up their play area. Also I dropped my salad, completely my fault, and they came over, asked me what salad I got and brought me over a brand new one free of charge. ***lastly this one is a Chick-fil-A that offer selective items that you can special order. Lie add blue cheese to a salad, bacon to you mac n' cheese and some other items. read more

Wow! This location truly understands the working persons morning. At 6:30 in the morning there were two people working the drive-through. There was almost no line at all. From the time I entered the parking lot to the time I left was three minutes or less. Thank you! This truly makes a difference when im deciding whether I have time to stop or not. Everyone was extremely friendly. Employees appeared to be upbeat and energetic even so early in the morning. My order was repeated. By the time I got to the window the sauces were already in the bag. Looking forward to my next visit. read more

I love when the drive through crew is on their game. And that's what we had today when I passed through Gambrills on the way to Prince Frederick. Order at the board, drive up, here's your food, here's your card back, here's your drink, yes the straw is in the bag and yes there are napkins in there too. Blam, blam, blam. Barely enough time to do my Yelp check-in and snap a picture! read more

Chick-fil-A - Fast Food Near Me - Gambrills, Maryland

So everyone that knows me knows that I am a fein for Chick-fil-a...so here is my review of this particular location. I came here after a CMYE because it was late and I did not want to go home and cook. The drive thru was extremely crowded, which worked for me since I always like to go into an establishment to order my food (crazy, I know) I walked in and was greeted by a friendly staff member and placed my order of a #1 with cheese no pickles and a sweet tea. I paid for my meal and made my way to the waiting area. I waited, and waited, and waited, and waited....then I said, did they forget my order or me because I kept seeing them give customers who ordered after me their meals. One of the staff noticed me standing there and asked me if she could help me and I told her that I was waiting on my meal. She went to see what was taking my food so long to be given to me and told me that it would be up shortly (I was wondering if they had to go get the chicken & cheese from the farm, lol) My food arrived shortly thereafter and they apologized for my wait, but before I could leave a manager saw the unhappiness in my face and gave me a card for a free meal (yippee) well that turned to be a great ending to a rocky situation. Since most of my time was tied up in the wait, I decided to take my food to sinceI wanted to get home and watch "The Wiz". Well unfortunately for me by the time that I took that drive down US-50 my food was cold and there were pickles on my sandwich, yuck. All in all, I still love Chick-fil-a and they did try to salvage the situation so they are still A+ in my book. read more

Very friendly but they just messed up my order. I wanted diet Dr Pepper and got regular. They are trying to sabotage my cut. I wanted 3 grilled 8 count chicken nuggets and got 1. They are going too fast. Make sure they REPEAT your order to you. The order taker was standing outside the drive through. They are so busy, they have employees buzzing around taking your order before getting to the window. I assumed she heard me right. I paid her right there but she didn't repeat my order nor did she tell me my total. When I got to the window it was only 1 nuggets. I let it slide. As I pulled away I tasted my large diet Dr Pepper. It was a regular one. It was too much a hassle to go in and fight the crowd. Plus I needed to be somewhere. They were all really friendly and fast though. Just plain wrong. Lol. read more

Food is always fresh and fast, even when you customize your order. Service is good. Facility is clean. This is one of the more modern locations, with a larger dining area. They do chicken well and with a small menu the food is consistently delicious. Their One app they have makes ordering a breeze and beats the lines. It also earns free treats almost every week between purchases and the corporate promo offers. I like Chick-Fil-A almost anywhere, and this location has not disappointed. read more

The service was outstanding. We stopped in for lunch rather than just going through the drive-thru and it was the best decision I've made today. The manager was so pleasant and patient while my teenager ordered from the menu for the first time and personally brought our food to our table. He is just the nicest person ever!!! I really enjoyed my family time today and the first-class service made it even better! I will definitely be coming to this location again! read more

First time here. Friendly staff. Clean bathrooms.Clean dining area. Nice. Easy on and off Route 3. It's Chick-fil-A so not really much to add. read more

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My rating is largely based on inconsistency at this restaurant. The food is never bad, but a large percentage of the time I've ordered there has been an issue where something is missing. If you go to this chickfila check your order thoroughly before you leave the site. Granted, they're good about making up for their mistakes, but it happens far too often in my experiences. read more

Yes, it's a Chick-fil-a. The items here are as good as any other location. However, the staff are seriously missing the mark. Everyone knows that the people who work there are expected to be as sweet as southern tea. It's hugely (along with their delicious chicken) what they're known for. Not the case here. We were helped by a man who clearly didn't want to be there. I was patient because I wouldn't want to be standing outside taking orders in the drive thru lane either. I quickly put in my order, handed over my card, finished the transaction with a thank you to which he replied "yep" and motioned me to move forward. read more

Chick-Fil-A. Great and amazing customer service will not go to any other restaurant. Always fast friendly service. They truly care about their customers. Although their employees may say my pleasure in their sleep. Just amazing read more

Truthfully, I'm not a huge Chick-fil-A fan. Not that the food is bad by any means, it's just generally not a menu that excites me personally. That being said, when I'm feeling generous, I'll give in to my other family members and agree to come through here (which is more often than it sounds). Though it's not my favorite fast/fast casual spot, I can still find something on the menu to hold myself over. The food is fine here as far as Chick-fil-A standards go, so that's all well-and-good, but it's the service that really impresses me. Most Chick-fil-A's seem to have a reputation for great service (and I've been to a few), but this specific location is pretty exceptional. Every time I come here I wonder where they found these individuals who are so insanely gifted at customer service. It really adds a lot to the experience, IMO. Everyone is always so polite, attentive and super willing to tend to your needs. In addition to that, I noticed that they tend to have a presence at local events in Crofton, which is so fantastic to see. Keep up the awesome work! read more

While Chick-Fil-A is requiring all people indoors to wear masks (with giant signs on the doors), there were 3 managers sitting around a table inside with no masks. A little unnerving considering every other employee and customer had their masks on. What this says to me is that they don't care about the health and well being of their hard working employees or their customers. read more

They need care a little more. Chick-Fil-A I thought operated on a higher level of customer service. I was extremely disappointed. I was in the outside drive through lane and had to wait until 6 cars in the other lane ordered and went ahead of me. The green light and open lane was clearly on as there were other cars behind me. The cars behind me we backing up and going into the other lane. I said something to the staff and their response was "ok". Chick-Fil-A please do better... read more

Chick-Fil-A is the best thing that has happened to fast-food! As with many franchises, you buy into the theme and prepared food or recipes. What's different here is that they include customer service as part of that criteria for success - and they mean it! Friendly-polite (not scripted-polite), no pushy up-selling, the drive thru is always moving (they will put a person outside in a big rush). What a breath of fresh air in this ever growing and impersonal community! There's a real small-town feel to it all... the younger employees treat you like you know their parents! Oh and the chicken sandwiches are excellent, the fries are fresh, and the place is clean. read more

Love Chick-fil-A! This is my go to location. The staff is always professional and friendly. No teenager with an attitude hating life. Always a plus in book. This location always seems to be busy. Don't let the long lines scare you away. It moves fast. My meal was hot and fresh and all the condiments I requested were in my bag. Yah! I have dined in at this restaurant and the staff when available will walk around and "refresh" your beverage and wipe down tables. Great customer service. Best fast food in the Crofton/Gambrills location. read more