This is my normal Chick-fil-A stop, our family has been coming here for years. Today I stopped in to have lunch and was helped by the manager Matthew. I have to say that this has to be one of the cleanest well run fast food places I have ever eaten at, the staff was all freindly. It seems like they have a hospitality attitude "Very welcoming" at this location. The food was perfect as always! Keep up the great work Matthew, you have a great team:) read more

It has been over a month since I drove through to get breakfast. My food was very cold and kind of old like it was sitting there waiting to be picked up. I called several times to obtain a refund and yet it still hasn't been done. I do not trust him to give me a refund and at this point, they should give me a refund plus breakfast, but I'm very disappointed with their service. Thank you. read more

Staff member described as tall around 6'3"Caucasian with blue eyes, with a severe hair line had given far below standard of customer service. I requested a refund and was met with passive aggressive hurdles, I had to ask for a refund 4 times. When I described my situation I was met with a smug smile and a stare that signaled a lack of interest to help. I read on the walls about the Cathy family's strive for excellence, this guy must of been dug out of the Cathy excrement hole of nepotism. read more

The service was amazing, a guy named Noah helped me out and we were just chatting away what a dope guy! Appreciate you broski!

I have been to Chick Fil A numerous of times and typically go to the location in Azusa since it is closer to my house. But I decided to stop by this location in San Dimas, which is located in the same plaza as Aldi. I came this past Thursday around 8:30 pm. Because there was a long line at the drive thru, I came inside. I was greeted by a friendly employee, Jake, who ended up taking my order at the register. I ended up ordering: Chicken Sandwich, $4.39 prior to tax- I made this as a to go order, so it sat in the bag for 20 minutes before I took it out (I shared half of it with my mom). Although it doesn't look as pretty, it was still good. The chicken was warm, nice and meaty. The bun was tasted and had a buttery taste. I feel like you can't go wrong with a chicken sandwich at Chick Fil A. ---------------------- (Total= $4.81 after tax) Wait time wasn't too long after I ordered. But what surprised me was how genuinely friendly the employee that took my order was so nice. Instead of calling out my order or my name, he actually brought me my order and thanked me (I did thank him but it would have been the other way around). Chick Fil A is best known not only for their chicken but also for their very friendly service. This location is no exception. Had a great experience and would come back if I was craving a chicken sandwich. read more

Chick-fil-A - Chicken Sandwich, $4.39 prior to tax - Fast Food Near Me - Glendora, California

This place is really dirty. Tables, floors, and bathrooms. What's going on? It feels like no one is attending to the floor. This is one of the only chickfilas that I've seen with this issue. I'll stick to the drive thru. read more

Question: HOW MUCH FUN CAN TOU HAVE AT CHICK-FIL-A?! Answer: A LOT! While on a road trip up north my husband and I decided to stop at old faithful...Chick-fil-A. Upon arrival we were greeted with a spectacular light show! The staff was super nice and the food came out quickly! I loved the fresh flowers on the table and there is something to say about stacking the sauces...it's a small gesture but it made the tray feel so orderly rather than thrown together! Thanks for a great experience Chick-fil-A! See you again soon! read more

Chick-fil-A - Look at that sauce stack and fresh flowers! - Fast Food Near Me - Glendora, California

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Very slow service. It's so convenient to stop at this location but their service is so slow. And when I get to the window I just see them all talking and working so slow. Also. Online ordering is for your food to be ready when you get there. They track your location so they can see how near you are . They literally start preparing the food once you arrive . App states 7-11 minutes it's always 20 min wait read more

Order waffle fries using the app for curbside pick up. Really easy to do. Waited about 5 minutes. Fries were so yummy! This place gets really busy especially the drive thru window so expect to wait a bit there. read more

Chick-fil-A - Chicken salad with strawberries and blueberries... so good! - Fast Food Near Me - Glendora, California

I came here on a Friday during my lunch at 1:15 PM and saw that the drive-through line was way too long. I decided to park and go in and this place is so! They have so many people working and they are on top of things, it's crazy. I love that. Everyone is always helping everyone making sure every single person that pulls up has been health or needs help. Management has got it locked and loaded and running so smoothly! Good to know I don't need to be afraid of the lines because inside is so quick! read more

The drive through staff is very rude. Also I don't get why they make you pull into a parking spot for chicken sandwiches and fries. I order two chicken sandwiches and two fries, and two sodas, yet they made me pull over, but all the cars behind me at least 3 or 4 were handed there food directly. Which I'm sure there were fries and regular sandwiches in a few of those bags. It makes zero sense. read more

I can't believe my eyes when I got their grilled chicken filet order (x5 pcs). It's soooo small. This is $5.13 with tax. read more

Chick-fil-A - Chicken nuggets - Fast Food Near Me - Glendora, California

My husband went to buy my kids the chicken nugget kids meal and the chicken was so burned and didn't realize until my mom sent him a picture. He was already rushing to take my kids to my moms house and which she takes care of them while my husband and I work and my husband felt bad and so my mom had to take my kids to buy something else to eat since the quality of the food was not it. Also, my son ended up having diarrhea and which is upsetting. read more

Chick-fil-A - The chicken nugget was terrible and shocked they even gave this to my husband. - Fast Food Near Me - Glendora, California

Star rating - 5 Stars. With Food and management customer service. Order 30 pc Grilled Chix nuggets. The Nuggets were dry and not edible. All chicken pieces were not chewable and burnt. Obviously a very bad cut of meat. Notified the store manager Megan after arriving home from a long day's work and looking forward to enjoying my Chick Fil a grilled chicken nugget meal with my feet up. Megan indicated that I would be required to drive back that evening to receive a new order. Seriously! I just worked a 12 hour shift and drove out my way to get dinner. No way, what an inconvenience to the customer. I requested a refund and was told it was against store policy. WTF. so it's okay to sell food that is below par, and not edible? i filed a complaint the next morning with the care team because they were closed in the evening when i purchased my food. $37 for some chicken the i couldn't eat and enjoy like i've done on many occasions. I went to the glendora store on line hill with my receipt and the Remaining 20 plus nuggets and ask to speak the the Manager and requested a refund. i spoke with Kathy who refused to give me a refund even after i brought the food back. I was told the they were waiting for the report from the care team and it was up to the GM to decide to issue a refund and i would be notified via email. Again. WTF. i did not purchase my food via email. what's the purpose of have managers if they Won't Assist the customers with their brand and food. I followed up 3 days later and spoke to manager named Kim Who was speaking to the GM named Ginger and said they would send a QR code for purchase of another 30 pc. WOW. i was denied again. i have nor received a QRCode, the have their produce back. I have not received a call from the GM. customer service at this location is below zero. Unsatisfied customer. Warning all patrons The owner of this establishment should be disbarred. This matter will be reported to the BBB. Location serving Stale and inedible chicken. read more

Chick-fil-A - Fast Food Near Me - Glendora, California

The waffle fries is so good with the chicken nuggets And the fruit punch was good and the Aiken bacon cheese biscuit sandwich what's the best? And because you're today's your last day of the body breakfast will giving you a five star. Thank you for being apart of our Tuesday morning tradition. read more

The business philosophy is fantastic. I love the overly helpful and friendliness of the staff. Food is always hot and fresh. My go to is the nugget meal but they also have a great chicken salad and chicken sandwich. We have used them for catering birthday parties and small gatherings. They provide everything you need, including silverware, plates, napkins, plenty of sauces. And the salad for catering is great size and you can get all the different dressings. This locations does have a play area inside for kids. read more

Chick-fil-A - Store front - Fast Food Near Me - Glendora, California

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We have a chick fil a closer to home but here's why I prefer/recommend this particular location; Such friendly staff! The place was nice and clean and they had real flowers at every table. We took longer ordering our food than what it took for our food to get to our table! It was delicious and so warm! We went on a Thursday early afternoon. What a wonderful experience. I highly recommend this location! read more

Terribly disappointed with my recent visit to Chick-fil-A. I waited 28min for a simple order of a sausage burrito, sausage bowl, and a chicken breakfast fillet. Several customers who came in after me to dine in, receive their meals before mine. It's a poorly managed establishment. I hope the team works to address these inefficiencies and helps employees prioritize... because the one in Barranca is always on point. read more

1. the guy at the window forgot straws nd sauce nd even forks like everything or people there, no me gusta horrible. had to ask for everything when i said it at the speaker?? read more

Kiddos love it, I love the peach milkshake... workers are always sweet, and friendly . BUT ALWAYS. CHECK YOUR ORDER, all humans make mistakes ... and don't get mad they are hard workers However, It happened to me TODAY, AGAIN .... And usually always, happens I try very hard to keep my cool, because they are young and someday those might be my kids, too lol but it is hard I do feel my blood pressure going up.... Just breath and hopefully they make you smile with a little extra item... even though for me I guess it is always wishful thinking, with all there mistakes Chick-fil-A might end up broke if they were to give you an extra item for every mistake they make ... read more

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This review is based off of take out service. I understand that many restaurants are doing all they can to stay in business during this time, while still offering exceptional service and food. However, Chic-Fil-A is not doing it. I've gone through the take out line about 3x in the last three weeks and each time leaves me more and more disappointed. The food comes cold and it seems as if the staff are simply throwing sandwiches together disregarding the quality aspect that once differentiated this restaurant from the rest. Every time I've gone thru the drive thru, the staff has forgotten at least one aspect of my order. I have to recheck it and advise what they were missing. Some were big items like a shake while other times it was the sauces. Above all, the biggest downer is that every time I've ordered large fries with my meal and, they cheat me and give me the amount that come with medium set of fries. Definitely a bummer, as this chain and particular location has been a favorite restaurant of mine for a long time. Hope to see them pickup the slack. read more

Chick-fil-A - The amount they gave me with a LARGE size fry. (First time) - Fast Food Near Me - Glendora, California

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I have eaten at this CFA several times. I went during lunch rush today and there was of course a long drive thru line and no parking nearby which is why I give it a 4/5. There is also limited indoor seating. It didn't take long to get our order placed, employees greeted us, smiled, and were friendly. From ordering it took about 10min to get my takeout order, no mistakes, foot was warm and delicious. Would recommend. *There is an indoor children playground that is open* read more

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I used to love Chick fil a ! Not only for the food but for the amazing customer service. They pride themselves in hospitality and it shows. All employees are super courteous & attentive. Employees go around the establishment greeting customers & asking if they need anything. Food choices seem healthier than McDonalds but don't be fooled! Food is full of MSG: monosodium glutamate. I used to be addicted to this chain & that was why; Msg is addictive. It is one of the last remaining fast food chains still using MSG Now if I stop by it's mostly just for cold brew sans sugar. I hope they become more health conscious & change their food additives including sugar. Because who said chicken needs added sugar ! Why?! Come on Get with the times Chick fil a. Smh We need to start making better choices peeps. read more

Chick-fil-A - New location - Fast Food Near Me - Glendora, California

I travel frequently this route and typically pull off the 215 Fwy to eat at Chick-fil-A. From the minute you enter the door, you are greeted with friendly faces. Everyone works really hard and with joy. The bathroom was clean and well-maintained. I happen to interact with the gal who was cleaning it and she commented on how much she enjoyed doing her job because everyone did theirs and enjoyed the privilege of working. She commented sincerely, and with a smile. I was so impressed by her that I couldn't leave Chick-fil-A without speaking to a manager, and though I didn't catch her name, it should be noted that good customer service should be rewarded. My journey to my final destination is long, but I caught some joy and a great lunch at Chick-fil-A . read more

Waiting in the drive thru line and I was skipped it was an online order..... pulled up to the speaker no response I see an employee taking the order from the car behind me. Skipping me.... I pull up to the window and then they make me park and waist more of my time. Now I'm late for work due to someone's Incompetence. ...online order was placed at 940am...... it is 10:01am just received my order..... read more

Let's start with the holiday lights. I typically go to the Azusa location by APU but the Xmas lights show at this location I think is a lil better. They have more lights and a start and end tunnel. The drive thru can be a challenge to get out of as it flows basically into the drive thru in traffic space. I'd say they have plenty of parking but because the parking is shared with so many neighboring businesses and the immediate parking most the time you would be fighting to get in or out of due to drive thru line. Food is consistent with all locations - good. They try to have a runner to take you your order in the drive thru line to expedite. Service is always friendly and other than there was like 4-5 drive thru attendants all kind of hanging out. I was young once I get it but makes me wonder if they were helping in other ways maybe the drive thru would be faster. read more

Chick-fil-A - Xmas lights make the drive thru experience fun - Fast Food Near Me - Glendora, California

I love Chick fil a, who doesn't? And how about when you crave or want it on a Sunday? Lol I love Chick fil a chicken Littles in the morning, the bread is so soft and chewy. My daughter loves the mini hash browns. I really enjoy the app, it's easy and convenient and of course even better when you earn points to save up for a free item. The staff is usually almost always nice and polite. Sometimes the kids taking the order is just eh, and I get it. But all and all, my family loves Chick fil a, their food, their sauces and their service. I love their colorful Xmas lights during the season too. read more

Excellent customer service ! I liked how they greeted everyone with a smile and even brought food out with a smile. We dined in at the restaurant and they placed real roses at each table. The restaurant was pretty clean. While dining, one of the employees asked if we wanted refills and how our food was. This is rare at a fast food restaurant. We ordered 2 deluxe spicy chicken combos as well as the kid meals. I prefer the deluxe sandwiches because they come with lettuce so it's not as dry. One of the best things is their fries with Chick Fil A sauce. For the kid meals, ordering the mac and cheese side would cost a bit extra. They came with a toy (conversation cards) and milk. The mac and cheese was very thick and creamy, unlike the ones from Kraft mac and cheese that some restaurants use. Overall, we had a great experience. Definitely coming back again! It is also conveniently located inside a plaza and we got groceries right after eating. read more

Chick-fil-A - Spicy deluxe chicken combos - Fast Food Near Me - Glendora, California

Staff is always so friendly, never gets my order wrong. They even gave my dog dog treats! Food is good.

What the heck is this nonsense? They skimped on 2 grilled chicken nuggets and they gave this this crap. It's watery kale and cabbage. No flavor, nothing. What happened to the old Kale superfood salad. This one was utter crap. I've never complained about CFA today ya'll messed up. And I did a pretty pick up and the Glendora location has no rhyme or reason to organization with their pick up curbside. It's a lazy franchise and I can tell you right now, gives the CFA company a bad name. The managers and owners of the franchise need some training. read more

Chick-fil-A - Fast Food Near Me - Glendora, California

Would like to give zero stars but can't, the workers are just becoming more rude as time goes on. I love to give them the energy they give me, which is always uninterested, unhappy, and hate to be serving or taking orders. Which to each their own but I gladly drive across town just to stay away from the toxic energy at this location. Something must be wrong with management or higher ups. Not to sure what's the issue is there. read more

I usually wouldn't leave a review for a fast food spot but today they forgot something in my order and I didn't realize it until I got home. I called and talked to a manager who said I can't help you if you can't drive back. You can call back and hit the other option and someone else might be able to help. She couldn't transfer me and she didn't help at all. The second option to call had a long wait time so I guess I'll just take the L this time. Just disappointed because typically chic fil a has better service but not today. read more

Very upset! The drive-through missed our 30-count nuggets! That's not cheap... not only is it annoying to lose that money and not have our food... it was late in evening before they closed, one our way home, hungry... arrived home to realize that the biggest part of our order was missing and now 2 people didn't have their food. What's even more disappointing and insulting is that I sent a complaint online and it seems some automated AI that replied sent me a coupon for a "free cookie" and 12-count nugget... to make up for a missing 30-count and two very upset hungry people late in the evening. Lifetime customer here... I usually have the highest Signature membership for years, but this big order mishap and disappointing service recovery just lost the business of my family and everyone I know. If CFA reads this, please have one or your Directors or above reach out to me, my info is in Report Number: 29890537. I've been getting the run-around trying to call and get this resolved. read more

I like the southwest salad with breaded chicken and a drink of lemonade Good service . I'll come back again to try your sandwiches read more

Okay HAD to go thru the drive thru but not because of pandemic but because the drive thru experience is one that must be experienced! This was a time I didnt mind waiting to get to the window if course service was efficient and pleasant. And if course the chicken was comfort food yummy especially during these covid times. read more

Chick-fil-A - Neatest drive thru! - Fast Food Near Me - Glendora, California

Ordered a grilled chicken sandwich to go and got home to have dinner. The chicken was not edible. I have had beef jerky that was more tender it was ridiculous. I would strongly suggest staying away from the grilled chicken. I will never waste my money . worse meal ever ruined my appetite. I would give the less than a one star if possible read more

This place sucks the point of a mobile order is to be ready when I get there not for you to start it when I get there fix the app or I'm gonna keep giving you negative reviews read more

Kaiera and Luna are awesome great customer service and very helpful to my family and I. The location is great and clean and nice to dine in. The food is hot and fresh great quality! read more

First I waited for my dine in food 20min then they didn't bring me my milkshake. I went to go ask and they gave me one that has been sitting for a while melted. As I leave I ask for a refill and no one pays attention but employees stare I have to say excuse me so loud and as a employee comes he helps out someone that just walked up. Pretty racist location and employees are high schoolers. 0 stars read more

Came here for lunch on a Saturday afternoon. Can't really complain about anything truth be told. Food is always good, customer service is top tier. All I can say is come early! When I went through the drive-thru, there must have been 15-20 cars in front of me! read more

Chick-fil-A - Fast Food Near Me - Glendora, California

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