This subway is the best I would eat here until I die the people are super nice it's very clean excellent service Maria a Avery and Michelle are very good at there job read more

i walk yesterday for the first time there was 3 girls they had good customer service welcomed me right when I walked in and right away they assisted me there was a new girl that was taking my order while one of her co works was right there couching her while the other girl was at the register waiting to cash me out wonderful teamwork good job lady's I'll definitely be back read more

I love going to this Subway®. it is very clean and always taste fresh. They're located near the train stop in San Dimas, which is very convenient. They don't sell the flatbread for the breakfast sandwiches, which is unfortunate but the bread option is just as good read more

Subway - Nice and clean place - Fast Food Near Me - San Dimas, California

EXCELLENT customer service!!! Love the engagement that Avery & Diana had with not just me but with other customers while I was standing in line when my sandwiches were being made. They are friendly and kind. They didn't make me feel rushed while I was deciding which dressings to have on the side as I didn't want my sandwiches to be soggy. They were patient and full of smiles! Thank you for the AWESOME management that focuses on customer service!! Store was busy, but the girls handled it well with a smile! P.S. I purposely drove to this Subway on E. Bonita than the one closer to my house as the employees that work at the Arrow Hwy Subway location are rude. Don't go there!! Keep up the good work here!! read more

Awesome experience! Diana and Avery were amazing super friendly, patient and went the extra mile by showing us how to use the app. Truly great service! read more

I stopped into the Subway in San Dimas for lunch, and I was shocked at how unsanitary the setup is. I'm a working man just trying to grab a quick meal, but there was no public restroom available to wash my hands. The bathroom is marked employees only even though California restaurants are supposed to provide facilities for customers. I ended up having to wash my hands at the soda fountain, which is not only embarrassing but also completely unsanitary. It should not be legal for a restaurant serving food to the public to deny basic hygiene access. If I can't properly wash up before eating, I can't trust how clean the rest of the operation is either. This location needs serious attention. read more

Fast , Fresh & Friendly Service. Nice atmosphere well stocked & clean. Excellent customer service read more

They will not allow you to use the restroom to wash your hands. I was told that I can wash my hands at Starbucks across the parking lot. If I have to wash my hands at Starbucks, that's where I'm spending my money. The Subway at 1033 W. Arrow Highway has better service and will allow you to use the restroom as a PAYING customer. read more

Great service and the food was fresh! All the furniture was clean and new. Made for a nice quick meal! Thanks read more

Subway - Nice dining area - Fast Food Near Me - San Dimas, California

I am not one to write reviews, but this warranted one. With so many Subway locations, avoid this location. Pay close attention to the meat and cheeses and you'll see that they are not fresh. Their tuna looks watered down and disgusting. It's obvious this franchisee is all about saving money vs quality. read more

I've usually had pretty good experience but today I was not happy :( I don't understand why my onions NOT in my wrap but they were separate in a bag. How hard is it to add all my ingredients and if they forgot, open it and ADD IT! Very disappointed! I had to put my fingers in the onions and add it myself. Now my wrap is messy and I still have a few hours to work. I can't get rid of the smell of onions from my hands even after I washed them a couple of times. I tried to have a peaceful lunch at the park. Now I'm having a MESSY wrap :( DON'T ALLOW MANDY TO MAKE YOUR SANDWICH OR WRAP. read more

This subway is always super clean and is run very well. The manager or owner is always there making sure everything is great. It's the only Subway I go to. Unfortunately, some other Subways in our area have a lot of sloppiness. To everyone at this subway thank you for treating your customers with respect. read more

I wrk in Chino Hills and live near San Dimas. I got off wrk at 8:30pm last night and decided to go to this Subway to buy a couple sandwiches for my husband and I. I checked with Google and it said that they close at 9pm. I got there at 8:51pm and they were CLOSED!! I could see the employees were already putting away the food. The employees looked at me and just shook there heads. If you are not going to stick to your 9pm closing time then you need to change it with Google!! I won't be coming back to this location! read more

My favorite Subway ever! Staff here is always so kind and cheerful. My food is always delicious. Claudia is so helpful and such an amazing person! Super helpful! Thank you tons! read more

Must be her FIRST DAY!!! I place a order 3-5 days a week. One is a "meatball" This time I picked up the sandwich and one by one the meatballs drop out of the sandwich because there was two OPEN ends. If you know it's a meatball, why would you cut both sides? I just needed a place my sandwich over the basketball hoop and to start scoring!!! read more

I come here everyday for lunch damn near and I have no complaints. The owner is here being friendly and the staff is always fast and professional. I've seen other subways but this location is by far trained well and always has supplies read more

When I drop my grandkids off at school in San Dimas, I always stop in to this location for a breakfast sandwich and coffee. Alexandria is always there early in the morning, working hard, and her sandwiches never disappoint. They're always delicious. She has the magic touch. Kudos to her and her sandwich-making ability served with a smile and a wonderful attitude. I will continue to come here whenever I can. read more

Beautiful Place and Great Servicefor you to get foodI got a Turkey breast Sandwich The employee was nice read more

Subway - Beautiful Place and Great serviceI recommend for a delicious sandwich - Fast Food Near Me - San Dimas, California

Horrible service I went to get a sub I guess the girl was new she didn't know wat she doing she was bein rude every time she put something she would ask wat else do you want, I ask for avocado n she put the one the didn't work I always go there n never had a problem.... read more

I surprisingly like their toasted Italian (add black olives). Have found the people friendly and competent and the regular coupons offer a good value read more

I don't go to this location too often. Usually it's at lunch time and they start to build a line. The girls making the sandwiches are great but I have an issue with whom I assume is the owner. I don't get how he just stands there and rings up customers rather than helping out and getting the line down. On more than one occasion I've had to wait while the person before me getting several sandwiches was done and rung up before he would charge me for my one sandwich. Just doesn't seem very efficient. read more

I love this particular subway. I always find the staff super helpful and nice. We order a lot of sandwiches here (in person and online) and they are always ready on time and are correct, which is obviously very important. The owner and the rest of the crew (especially Elizabeth) are great. Tip: this store often has pastrami (when other Subways are out) which is my favorite. I highly recommend this the Subway on Bonita! read more

I just have to say what exceptional service!! This Subway has really done a great job with Covid precautions. They are so nice, orders are always ready and accurate..highly recommend going to this Subway. Great Job read more

Bad experience with Jessica. She seemed annoyed, avoided eye contact the whole time. As she rang me up she never made eye cotact, stared out the window the whole time. My receipt printed and fell on the floor and she didnt even get it for me. Handed me my bag and walked away. I picked my own receipt up from the floor. Rude treatment. read more

I'm actually pretty angry. Stopped in to get some very important nourishment before work since I'm going on 48hrs. But couldn't do that because you just feel like just changing your hours. You might want to actually change the sign on the door that says 7 o'clock. So when I come there at 7:20 to get some food and you tell me you're not open till 8 the sign on the door and everywhere online doesn't tell me something different. Thanks for helping me get thru work. read more

If I could give no stars I would cuz I got a sandwich on my way to work and I got to work and opened my sandwich and it was a smell of a woman's genitals and I called up and I must have called the wrong one at first and they was gona do right and replaced my sandwich but then I called the right one and they would not replace my sandwich and thought I was lieing Over a 3 dollar sandwich and I was trying to speak to them and they hung up and blocked me I feel dis respected as a human read more

Came in for a spicy Italian foot long , showed the girl the add saying it was $4.99, on my phone she just said no. I showed her multiple email saying the same thing. Why bother putting it out if no one will honor it. read more

The worse sandwich I've had ever. I got the chicken bacon ranch on Italian herb and cheese. The chicken was so tough it was like rubber. I asked for a little ranch and there wasn't any at all. I also asked for it toasted, not roasted! The bread came out so black, it was like trying to eat ash and dust. I also got a pastrami on white. It took them so long to heat it up, I swear they had no idea what they were doing. The pastrami was like 90% gristle and 10% meat. I also asked for mayonnaise which was virtually vacant. I'll also mention that the quantity of the meat was so little, I might as well have gotten a veggie sandwich. Now that's only the food. I won't even start on how much of a mess the dinning area was. Let's just say, disgusting. I can understand that the people that work here are most likely underpaid, and overworked, but this is totally unacceptable even for minimal standards. read more

Trying for that good pastrami experience. I'd give subway a 6 out of 10 on their pastrami. It was edible, but wasn't head over heels. Just added mustard and pickles. Too much mustard will ruin a sandwhich. read more

I went to Subway to get lunch. A sandwich artist made my order correctly, but there was a man behind the counter that seemed like he didn't know what he was doing. I had come here other times and the other sandwich artists had always made my orders just fine. This man (he was not wearing a Subway shirt) was at the cash register. He totally messed up my order and charged me for my order and someone else's order. He looked at me as if it was ok. I didn't even know the person. He just assumed we were together without even asking. He seemed disorganized and still could not get my order correct because I didn't receive the cookie that came with my meal. I came back, and he tried to tell me that I did receive it. He really didn't seem to know what he was doing. Hopefully, he learns to do better in the future. I usually like to go to this location, but I would be weary of this man working behind the cash register. read more

My Favorite Subway! I use their online app it's great and easy to use. By the time I arrive my order is ready. If you have limited time for your lunch break this is a great way to maximize your lunch time. All the employees are friendly and efficient! read more

Who is this store for? Who is that LAZY that u can't make a fresh sandwich for a fraction of what they charge.. Last Tuesday I stopped for a breakfast wrap.. lol employee replied it's only for breakfast ('twas noon) I thought it's not like you make anything fresh for God's sake, those month old pre cooked eggs don't require much preparation.. pop that damn egg in that micro & let's call it a day this crap hole ain't home cooking read more

Man this subway staff is slow! I came here thinking I needed to grab a really quick lunch, but I also didn't want a bag of grease from McDonalds or the like. I figured Subway would be a good option. There are several people in line waiting for the laziest sandwich makers I've ever seen to get the orders done. Finally when I got to the front I put in a simple order, "cold cut combo. foot long on wheat, toasted, with lettuce tomato and onions. No cheese". You'd think she would have been able to put that together and produce my order quickly, but no. Instead she slowly repeated it back to me (which was fine), and then slowly began to get each item, and as she did she looked up and confirmed it again! "You said wheat, right?" Yes, I said that, you repeated it back to me remember? When it came time to pile on vegetables she completely forgot what I had said and preceded to go through the list until I stopped her. "You want olives? No. You want green peppers? No You want spinach? NO!". Finally my order was ready, and then she had no clue how to ring it up, but instead of admitting to herself that she didn't she fumbled with the register for a few minutes before finally giving up and calling someone. I seriously HATE bitching about the staff at places like these. Chances are they're underpaid, over worked, and have to put up with customers being jerks all day. I sympathize, I do, but at least put in the minimal effort! Needless to say, I will not be back to this Subway. read more

Amazing customer service. Christine and the whole crew really are amazing at making the sandwiches. Super clean place. Would come back again when I am in the area. Thanks for being amazing. read more

This staff is always amazing. They make great subs!!! I eat a good deal at different subways and this place remembers you when you walk in. I have to say out of all Subways from here to Georgia that I've eaten in, this is my FAVORITE ONE!!!! read more

I give this place a chance here and there when I crave a specific sandwich. Never fails they ALWAYS mess up! Got a sandwich today because they have this great coupon deal. Guess what happens... something went wrong! The bread is dry and hard... last time they didn't put some of the fixings.. time before that they toasted it when I said no and it was so busy so I had no time to wait again for a new sandwich... I give up on this location. read more

Always have a good experience here. Glad it is close by. Good food done correctly and very helpful polite employees. Have to up-date review. Was 5 star now only 2. Something has changed. Last 3 visits not good. They ran out of lettuce, bread was old (crumbled not fresh), very poor selection of chips. Most racks empty. Again bread not fresh and chip selection not good. Today bread was cut by site (not using the marker on counter). Moved knife back and forth to try to get in middle. Only put 2 cheese, in past had 3 per 6 inch sandwich. Did not ask me what I wanted, I was in control. Have not seen any if the previous employees, only young workers that do not seem to have any mangers or direction. Maybe it sold.... Sad about that may have to drive farther to get better food and service. 4/30/15 I was right new owners took over couple days ago. Good customer service and food was great. Even met new owner. Looking forward to coming back. Back to 5 stars!!!! read more

I eat here about 3 times a week. I want to give it 4 stars, but going on a Sunday morning was my worst experience of any eatery. I ordered the cold cut combo foot long with a salad. The two girls were lazy and unorganized. The girl could not fit the meat into the bread, so the sandwich was very sloppy. My salad was thrown into two salad bowl tops and wrapped in a bag. I ended up throwing 9 of my 12 inches in the trash along with the messiest salad, ever. Not all subways are like this. They are pretty good; they're my favorite sandwich place. I just wouldn't recommend this particular one. I have yet to return. read more

I wrote a review but apparently there are 2 listings for this restaurant so I am placing my review on this listing as well. This is the Subway I have always preferred in San Dimas. However, I am not sure I will go back. We ordered 3 "giant subs" for a party. All of them had way too much bread, which is completely different than the regular sandwiches. The turkey sandwich had very little turkey to where I and most of our guests ended up leaving the bread and eating only turkey and other items inside. In addition, I asked in the special notes section to please cut all 3 sandwiches. Only 1 of the sandwiches was cut and we had to take the time to unwrap and cut 2 of the sandwiches while we were trying to get other things done for the party. It's messy to cut so we also had extra clean up. My husband picked them up and said they were nice but seemed unprepared. I sent a note to customer service for Subway. I got a quick reply and she said she would contact that specific restaurant and would get back to me if they offered any refund and there has been no further communication. I can only assume they don't care. I would have taken an apology but it's way too expensive to just be ignored. I definitely would never use the catering again and will have to think about the rest. read more

This is my favorite Subway in the area. Other Subways in San Dimas just don't take the time to make the sandwiches good like they do at this location. The employees are all really nice and helpful. Some of them even remember what I order. I come here at least once a week. read more