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    Chick-fil-A

    3.8 (256 reviews)
    Special Hours 10:00 am - 8:30 pm
    Updated 1 month ago

    Chick-fil-A Photos

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    What's the vibe?
    Good for groups
    Dogs allowed

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    Recommended Reviews - Chick-fil-A

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    Reviews With Photos

    Diet Coke 8oz, Chick-fil-A Sauce, Spicy Chicken Sandwich, Mac & Cheese
    Chanel A.

    With another new location opening up in Kapolei, it seems like Chick-fil-A restaurants are popping up everywhere around the island. The Ala Moana location can be found in the the Makai Market food court, coincidentally across a Raising Canes. I like this location more than the Beretania one because parking is easy to find and you can grab your order, find a seat in the large food court, and spend the rest of your afternoon window shopping. This location is always clean and well organized. The workers are friendly and keep the line moving fast. I ordered the Spicy Chicken Sandwich, which was piping hot with a little kick of spice, and the mac and cheese, which was gooey with a sharp baked cheddar crust. If you know you're going to be a returning customer, definitely download the app so you can rack up points for free dishes.

    Sign
    Skye R.

    Coming from Alaska this was an amazing experience to finally have Chick-fil-A again after many years of not. I was able to order right away, the employee was sweet. My food was ready within 10 minutes and it was absolutely delicious and handed to me with a smile. I will be back!

    Spicy Deluxe Sandwich
    Dan T.

    I love Chick-fil-A and have been to many locations in the mainland but this location is the worst I have ever experienced. It was busy but very unorganized! Order takers were not friendly and didn't direct where to wait. Expeditor was also very slow and unorganized. No manager was present to help with the flow. I will never return to this location!!!!! Please hire new managers or shut it down. It's a disgrace to your reputation.

    Pearl T.

    Not crazy about this Chick Fil A location. The chicken sandwich is soggy and lacking flavor compared to the chicken sandwich at the Makiki location. It also has the same issue where the sandwich is not hot but just less than warm. Service is good at this location too. The mac and cheese was alright. Tasted better than Popeyes mac and cheese.

    Menu
    Sach T.

    Went to the Ala Moana Food Court and finally got to try Chick-fil-A...yay! Found out that you need to go to the long counter with the registers to order your food. The registers are located by the seating area in front of where you pick up your order. There wasn't a line there so we weren't rushed and got help on what she needed from us. There were a lot of people waiting for their food but our wait wasn't that long. I ordered the "#1 Chick-fil-A Chicken sandwich meal" for my husband and "#1 Chick-fil-A Deluxe meal" for myself. The "meals" comes with the sandwich, waffle fries and a drink. The sandwich came with a big piece of chicken...it was very tasty and filling. Thought the waffle fries would be crispy but it was on the soggy side which I didn't care for. As for the sauce, there's 7 to choose from: - Chick-fil-A sauce - Polynesian - Honey Mustard - Garden Herb Ranch - Zesty Buffalo - Barbeque -Sweet & Spicy Sriracha We both ordered the Chick-fil-A sauce...they gave 2 each per order. We poured some in our sandwich and dipped our waffle fries...yum! We'll be back!

    These guys have the best desserts!! Brownies and cookies :)
    Haley N.

    No matter what Chick-fil-A we go to we know we will have a five-star experience! Not only is the food consistently delicious, but the employees are always well trained and enthusiastic and continually looking for ways to go above and beyond. Their customer service blows all other restaurant chains out of the water. Our go to order is chicken nuggets or a chicken sandwich... Good thing they have both of those! Despite this location not having chicken strips or seasonal shakes, it's still a five star location! Chick-fil-A is very well known for its efficiency without compromising its quality. They are extremely well known for their drive-through lines, however, this location is found within the mall which means there is no drive-through. And yet, the manager here has still been able to find a way to maintain that efficiency in the setting of high volume of customers in tight spaces. The food court here is very busy and still CFA has been able to create a system of taking orders while in line that has made the experience far from uncomfortable. And they continue to take mobile orders as well! Even when there are hordes of people clamoring for their chicken nuggets, we find ourselves only having to wait a maximum of 10 minutes. They also have the BEST rewards system of any restaurant in the game, if there is one app that you should download right now, it is the Chick-fil-A app. Lots of free food and treats to redeem for points and sometimes they'll even send you a free reward "Just Because". And that's basically the equivalent of getting a hug from your long lost grandmother, unexpected yet wonderf TIPS & TRICKS: * There is free parking in the Ala Moana shopping center and what's great about this mall is even if you are craving Chick-fil-A, but your spouse is craving something different, there are tons of other options! * Try mixing barbecue sauce with mayo and dipping your fries in it... as well as alternating dunking you nuggets in Polynesian sauce with Chick-fil-A sauce. It is what I call "the ultimate experience". * And don't forget to order yourself a few desserts, their brownies and cookies are seriously unreal! What's even better is if you bring them home and pop them in the microwave for about five seconds... level up.

    Kids' meal -was okay
    Scot U.

    A small sampling today (finally) ...it was okay... Never had it before, and although I wasn't hungry, since I had time and was in the area, what the heck. Finally had some Chick-FilA today! Just decided to get a kids' meal with fries. The nuggets taste almost like the Popeyes nuggets, and they look similar in taste and size. If you're a McD Nugget fan, then these nuggets may not hit the spot. The fries were pretty good and even better when dipped into the BBQ sauce. So just north of $8 in all ... more expensive than a 6 piece McD kids' happy meal, comes with a comparable toy, (but no apple slices). Soda refill is no extra charge :) Ordering is at a table away from the pickup counter (at least at this Ala Moana location). When your food is ready, they call your name. So yay, finally got to taste what the initial fuss was about when they first opened. I'll probably try one of the sandwiches or meals next time to get a hopefully more representative taste experience.

    Brian M.

    You get the full Chick-fil-A experience by waiting in line to get the shaka by an employee to place your order and pay then you wait until your name is called for your order. If you ordered by mobile app they have an area to pick up your order. There is plenty of seating in the food court or you can take your meal to go as it can be pretty packed there. The food is delicious as always with God's chicken. Remember if you have hunger pains and craving for some Chick-fil-A they are closed on Sundays.

    Spicy deluxe chicken sandwich
    Brant S.

    I'm concerned with the size of the chicken. It seems very thin. I got the spicy deluxe chicken sandwich. The waffle fries are better than raising canes but the chicken sandwich doesn't have hardly any chicken in it. I was getting half sweet half unsweet tea. It's good as well. They just need to fix the size of the chicken. The staff was very friendly and efficient but unfortunately this is the third time it was this thin , not like before . I think I'm gonna have to go get my chicken sandwich other places.

    Candace F.

    After months of observing long lines we finally got to try this location. The Saturday night lines was a no line. We approached a line of servers ready to take our order. Our server was friendly and took the time to recommend some new dishes. She took my order and then asked if he needed my help. We ordered the chicken sandwich, fries and salad. We then waited in another area to listen for our names to be called. All the food came out pretty quickly. Food tastes the same as the mainland stores . Chicken sandwich was crispy. Waffles fries yummy. Cobb salad a favorite! There was actually ample seating in the area to enjoy your meal. I do not think our Saturday night trek was an everyday experience. However it was nice to avoid the crowds.

    Macandcheese

    Unfortunately,They forgot my bacon :( other than that, food is delicious as always. Very fast!

    Spicy Chicken Sandwich Meal
    Janey T.

    When I'm in the mood for a chicken sandwich, I always stop here! I highly recommend downloading the Chick-fil-A app since you can order online and save up points and collect points for rewards. Instead of standing in the long, crowded lines, you can order online and you'll get a notification when your order is ready for pick up. The staff has always been kind and friendly to me which I'm very grateful for since it can get really hectic in the food court. The food has always been amazing, hot, and fresh! At times such as peak lunch hour, the food court can get really crowded and there isn't much seats available. Sometimes it's nice to take your meal out and sit near the stage! I'm glad they brought Chick-fil-A here so us locals can enjoy it without having to take a trip to the mainland!

    Waffle fries small
    Amy Y.

    I was pretty excited when Hawaii is having Chick-fil-A. I wasn't planning on waiting for hours in the line when they opened. Waited a few months and finally it was time. Randomly passed by the food court and the line was short. So I quickly went to order. The line was quite confusing at first because the lanes were blocked off. Had to ask a worker where to order. Waffle fries small $3- small pieces all crumbly. Would prefer better pieces. Had their special sauce and it was good. Regular Chicken sandwich $6 - just chicken and pickle. The chicken was a bit soggy. Not very good. Quite disappointed with the food. I tried it before on the mainland and was much better. Overpriced also.

    The hot spot

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    4 years ago

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    2 years ago

    a certain worker had a very condescending attitude. He had no idea of what he was working around. He had no idea of what allergies were.

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    4 years ago

    Another successful Chick-fil-a. Fast service. Very helpful to fix something if they forgot it or messed it up.

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    4 years ago

    Iits pretty good but not really good Their sauce is what's best. Chicken is alittle dry

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    4 years ago

    Service is impeccable!!! Food is incredible!!! I love all their edibles!!! Let's go, Chick-fil-A-ble!!!

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    3 years ago

    Good food that always hits the spot. Had Isaac as a cashier and he was cool and very helpful. Will definitely be coming back.

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    3 years ago

    everything is amazing these reviews better be good! the food is awesome! the place is absolutely beautiful! the service is complex!

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    3 years ago

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    3 years ago

    It's chick-fil-A, use the app and say it here while your walking up to get your food right away.

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    3 years ago

    There are better places to go for some great fried chicken. The nuggets?? What??Too much hype for nothing.

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    3 years ago

    Adonte was our cashier and he was very friendly and provided exceptional customer service

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    3 years ago

    Adonte was awesome. Customer service on point! Chick fil a always comes through with spirit of excellence.

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    3 years ago

    Adonte was super helpful, great customer service. Nicest employee in the world. Will return

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    3 years ago

    Israel and Adonte are the best! So so helpful and nice ! Such amazing customer service!!

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    3 years ago

    I really liked the customer service ADonte provided at the chick -fil-A @ ala Moana The food was also great and great ambiance

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    3 years ago

    Israel was the greatest server I have ever encountered in my whole entire life. I will come back to this Chick-fil-A until the day I die.

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    4 years ago

    Line looks but goes fast. They didn't say "my pleasure"! They rlly didn't and we didn't get napkins or the other sauce we asked for

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    3 years ago

    Food is fantastic. Hot and fresh! It's a little piece of home. And the crew is always so friendly, hard to come by these days!

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    Page 6 of 7

    Chick-fil-A Reviews in Other Languages

    Ask the Community - Chick-fil-A

    Does anyone know when the other locations on Oahu are opening?

    Makiki used to show an opening date in March according to the website but now I don't see any date. Not sure about Kapolei

    When will ordering be available on Door Dash? Very excited to order!!!

    It is currently available to order via Door Dash.

    Does anyone know if they're open normal hours on Christmas Eve?

    Yes

    Do they serve breakfast?

    Yes. Starts at 10 I believe

    Are there still lines?

    Yes, but it moves very quickly wait times are 15-20 minutes

    Will they open on sundays?

    No, Chick-fil-a is always closed on Sundays.

    What time do they open?

    The Ala Moana location opens at 10am.

    View All 8 Questions

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    Waikiki Chicken In Paradise

    Waikiki Chicken In Paradise

    4.6
    (18 reviews)
    1.7 mi

    Nothing against Waikiki Chicken in Paradise, but I'm not going to lie - I had no idea the mini food…read moretruck park they're located in even existed, let alone had them on my list of bookmarks. However, after having to abandon our original dinner plans, we were no less intrigued after randomly stumbling across this place. While they may not have been our first choice for dinner, coming here was far more appealing than eating fast food or at the nearby IHOP! Although seeing so many folks at this mini food truck park may have been what caught our attention, it was the boxes of fried chicken on nearly every table that swayed us to try Waikiki Chicken in Paradise in particular. After skimming the menu, it wasn't hard to see why they were such a popular choice - everything on it sounded great. Granted, that's not overly difficult when there are only eight items to choose from, but tough to argue with the likes of fried chicken loco moco, fried chicken curry rice, fried chicken sandwiches, chicken & croffle, and fish & chips! Since we saw how big the portion were and didn't want anything too heavy (read: sadly, no loco moco or Japanese curry), we opted to split a FRIED CHICKEN RICE PLATE ($16.95) which came with a Fried Chicken Cutlet over White Rice with Mac Salad & Green Salad. Funny enough, despite already having a sense of how much food they give, I was still surprised by the generous portion size. As for how it all tasted, this was great. The breading on the chicken reminded me of Popeye's (though, without the spice), the batter was crispy, and the chicken itself was rather moist. As for the sides, the mac salad was pretty good, but the salad was a little heavy on dressing. If there was one thing I could change about our order, I think I'd want to see how it would taste with a sauce or glaze. At the very least, I'd definitely go with a different dipping sauce, like their Pineapple Ginger, Lilikoi Mayo, or Guava BBQ, as the Honey Mustard we went with tasted a bit generic. Of course, we could've solved both problems if we had gone with the Fried Chicken Loco Moco or Fried Chicken Curry Rice instead! I guess I'll just have to wait until the next time I'm in Waikiki!

    We got the Fried Chicken Meal and it was pretty solid! the chicken was so crispy and wasn't dry at…read moreall! fries were great and the mac salad was solid. the service was good, they were super nice and patient. this place is tucked in with a couple other food trucks/stalls and it's in such a cute area! there's seats and tables outside and it feels lively especially at night! definitely a place to check out if you're craving a somewhat filling meal!

    Photos
    Outside
    Outside
    Fried Chicken Sando
    Fried Chicken Sando
    Fried chicken, fish, and taters

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    Fried chicken, fish, and taters
    E Chicken Ward

    E Chicken Ward

    4.5
    (33 reviews)
    0.8 mi
    $$

    I quite like the new owners of this Korean fried chicken shop! Where Good Chicken once was is now E…read moreChicken, which is run by a sweet Korean couple. Be sure to call ahead, it usually takes ~30 min per order if you call. Takeout only. Service is very polite. Parking is tough because of the area but there are a few spots out front, would generally recommend calling ahead so parking is less stressful. Their menu was a little confusing to me so here is some explanation: K pop chicken- boneless chicken pieces K chicken wings- flats and drumettes (the two parts of a larger chicken wing) K chicken tenders- boneless tenders only K crispy chicken- full wings, thighs, and breast pieces They offer each of these items as a plate lunch too, with a smaller portion of chicken that comes with rice and salad. I personally like the K chicken wings for the variety and higher meat to skin ratio but my husband really likes the K chicken wings. The skin is shatteringly crispy and flavorful and the meat is juicy. Their honey shoyu sauce is the perfect balance of sweet and salty. You can also request the sauce on the side. I've also had the fried rice which was decent and generously portioned. We once had a complimentary house salad given to us which was unexpected kindness. Overall they do a great job serving up a delicious craveable food that keeps us coming back!

    I ordered the K-Crispy Chicken "Whole Pieces" and really got ripped off…read more Out of the 10 Piece box, only 3 pieces, 1 leg, 2 wings were complete pieces. They actually cut in half 5 pieces of the Chicken Backs and each 1/2 counted as a piece of overcooked chicken jerky! I also got a 1/3 of a breast section with bones and not even a 1/2 of a thigh. That totals my 10 pieces. More bones and excess crispy flour then consumable meat. NOBODY gives a Chicken back (or 1/2 a back)! Not Popeyes, not KFC or Zippy's who will remain my Favorite because I will only get ripped off the 1st time, never again. Additionally, they make you buy the sauce, the reason is due to no seasoning on the over floured bread...but it IS Crispy! The Chicken tenders were overcooked and REALLY Chewy around the edges. Just a LOT of breaded Crispy with no flavor, what "Chef" doesn't even use salt? Really, if you're going to risk testing this food, PAY for some sauce! I hope the Owner reads this and realizes that ripping people off by selling broken pieces that most Chef's throw away because they have so little meat on them, isn't going to keep him in business. The profit margin may be up while folks are trying it, spending their hard earn $$$'s, yet not coming back will be the ultimate demise of this business as many other have come and gone doing the exact same thing, not putting themselves in he patron's position. Ask yourself this: When was the last time you saw a bowl of whole chicken pieces and immediately grabbed one that was back bone chopped in half?

    Photos
    E Chicken Ward
    E Chicken Ward
    E Chicken Ward

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    Good Chicken Waikiki

    Good Chicken Waikiki

    4.2
    (77 reviews)
    1.3 mi
    $$

    We planned a Valentine's staycation for the family in Waikiki and happened to stumble upon Good…read moreChicken inside STYX ASIA. When you're always on the hunt for great fried chicken, you can't really pass up a place literally called "Good Chicken" and they definitely lived up to the name! The establishment is cute and cozy with tables available for dine-in. As soon as we walked up, we were kindly greeted and a table was set up for us immediately. After getting settled into our hotel, we were starving, and everything on the menu looked incredible. We ended up ordering the Garlic Chili and the Honey Shoyu chicken. It was exactly what you want when you're craving KFC. The sauces were spot on, chicken had a perfect crunch in every bite and the meat was incredibly tender. To make our dinner feel like a complete, we also added a few other items to the table. We had the pork mandoo and loved that it was clearly homemade, you could really taste the difference. Those extra sides were the perfect finishing touch to the feast. To be honest, if it weren't for this staycation, we probably wouldn't have headed into this part of Waikiki, but I'm so glad we did. Next time we stay in the area, this will definitely be on our list of places to repeat. If you are in the Waikiki area and looking for delicious Korean Fried Chicken (and a Kama'aina discount!), look no further.

    I love this place - but not the location. The food is SO good and fresh. Nothing is just reheated…read morebut started when the order is placed. My favorite is the garlic chili chicken wings plate lunch. The rice is just right - not too much and cooked just right. It comes with a healthy green salad. I did try their kalbi plate and was pleasantly surprised at how good it was - soft, tasty, thin, easy to eat. This is my go-to place for potlucks - I order the 20 piece garlic chili chicken wing pan. But, like I said, the location - in Waikiki - is not great. I park at the Ross parking lot across the street for 2 hours validated parking (buy a 99¢ shopping bag and get the stamp) and walk over. One day I was running late, it was a Tuesday (senior discount day at Ross), parking was not existant so I had to wait and wait. When I told Jay (the owner) about it, he said that next time I can just call and they can bring the food up to my car on the street. Next time for sure!

    Photos
    Good Chicken Waikiki
    Kimchi seafood paejon ($23.95) pretty good
    Kimchi seafood paejon ($23.95) pretty good
    Inside pan fried mandoo

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    Inside pan fried mandoo

    Chick-fil-A - hotdogs - Updated July 2026

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