Always love chik fil a. The good is always great, fresh and tasty. However the outside security is rude, rude rude! I was waiting for a spot, no one behind us and he cussed and us while telling us to move. Then he stood in front of the car and prevented us from moving. This was Saturday afternoon, july 2 and 2:45pm. read more

Went through the drive through tonight for the first time since their opening...was surprised how fast and efficient the staff was! The guy who took our money and gave us our food was so friendly! One of the friendliest encounters I've had with a fast food joint TBH. Also, they aren't stingy with their sauces like other fast food places I know (ahem, Mickey D's). My favorite thing to get there is their frosted lemonade..If you like tart flavors for your froyo, I promise you will like it too. read more

Chick-fil-A - Frosted lemonade, chick tenders and waffle fries. - Fast Food Near Me - La Mesa, California

On Saturday I ordered the chicken club sandwich. It was my 1st visit. The chicken was only slightly warm and very tough. I was expecting Much better. Very disappointed. read more

No wonder this chick Fil A has such bad ratings. I've never had a bad experience at a ChiCK Fil A in all my 20 years of visiting this chain all over the U. S. The manager Andrew was so oddly rude. We came 15 min before breakfast needed and asked for a regular chicken sandwich. They said no that they cannot serve lunch early on weekends (the drive through line was small with 4 cars in it). I said I understand because I've been told in the past that it takes 15-20 minutes to cook the lunch chicken filet and that it's bigger than the breakfast chicken filet. Totally fine. So I asked to order the chicken biscuit sandwich but swap the biscuit for the regular bun (because they don't have to cook a bun for 20 min). They rudely told me know. I saw the workers ask a female manager in the back and she rolled her eyes and said no. There were 4 employees standing there doing nothing the whole time this took place by the way. The manager Andrew then rudely came to the window and said they can't serve the bun (that they will be serving in 15 minutes) because they have to prep it. You can still deliver bad news and be a decent person. There was no reason to smirk and laugh at me as he said it. I totally understood issue with the lunch size chicken and nicely just asked for a breakfast size and to swap the bun (for my son who hates biscuits). I've never had a problem or rude customer service at chick fil. Mind you, the 4 employees and the manager that were standing in the back ground of the window stood there the whole time doing absolutely nothing. I never thought a chick fil a could be horrible. Never coming here again and am rethinking our weekly chick fil A. We will be visiting raising canes for now on. read more

This was my first time try any Chick-fil-a I told two employees this at the drive thru and yet they somehow managed to mess up my order. 12 pieces of chicken nuggets and a spicy sandwich that I wouldn't pay $1.50 for. They failed to give me any type of sauce when I had asked to try three different flavors. I'm posting a picture of the pathetic excuse of a chicken nugget they put in my box. My first time will be my last time. I have no idea why people wait in line and pay exorbitant prices to eat this garbage. read more

Chick-fil-A - It looked like a tiny shrimp. What a rip off. - Fast Food Near Me - La Mesa, California

The waffle fries are not allowed to be made crispy. The taste like someone took a baked potato and Waffle cut it before it was all the way cooked. Terrible taste terrible texture. read more

This sucks- I just ordered on Saturday morning some chicken minis meal. Always asked and received 5 original sauces - today the lady who took the order said they have a limit on only 3 per meal - is that right? I will check to find out if other chick fil a restaurants are limiting the sauce .... I'll be back. read more

Went today for fries and a drink. I always order my fries well done because otherwise, they are never crispy and always a bit soggy. I was informed that they no longer do "well done". I asked why and was told it was the manager's decision. I also ordered a large diet Dr. Pepper. Needless to say, I guess they don't do carbonation anymore either. Big disappointment and definitely won't be back or recommend that location ever. If this decision is corporate, then that is a big failure on their part. I can only imagine that this decision has something to do with the "extra time" it takes to cook the fries till done, and this rush-rush, time is money, capitalist greed mentality that is plaguing our society. Chick-sog-A read more

Amazing service! Very welcoming and always have a smile on their face:) I recommend the food is great!

Their food once was delivered to me before I even finished paying. I was pulling up the app to pay with my points. Ive never had that happen lmao. Also,their wifi is blazing fast. Only thing I wish chick fila would do is offer a chick fila sauce that was not based on soybean oil. I would even pay for it. read more

I've been here dozens of times & regret to post this-but just do yourself a favor and go to the santee location. This one must have an issue w management bc they are so slow, leave stuff out of your meal, and not trained to accommodate customer requests or make wrong orders correct, they are just a train wreck. Avoid the drive through as you can be stuck there for thirty minutes read more

I love this location. It's always very clean, the service is always friendly, the food always comes out very quickly and hot. I honestly never have a complaint when I come here. I commend them for giving a great dining experience whether I dine in or come through the drive thru. Keep up the good work la Mesa! read more

Chick-fil-A - Spicy chicken deluxe meal - Fast Food Near Me - La Mesa, California

My order made fresh, drive through was quick, and the staff was super friendly! Definitely recommend this place. Has healthy Options too! read more

Closed off bathrooms for paying customers but they make you wait in line for an extremely long time for fast food!

Worst location, horrible customer service and horrible "management". Their system messed up and lost my mobile order. I had an active pending order on the app and a receipt as proof that they saw and scrolled through themselves, but one of the girls asked to see my bank statement for additional proof. They still wanted me to pay for a new order because she couldn't have "an upside down drawer". They're more concerned with money than taking care of their customers. After an hour dealing with this, I left without food as I refused to pay for a new order and they have YET to refund me for the transaction I paid for. Never going here again. read more

Worst drive thru service ever. I have been sitting in lithe drive thru for 35 min this place is a joke I will never come to this location again. read more

I've said this so many times to myself, but this will be my last time at chick-fil-a. This location needs to be shut down for how they operate. The drive thru is a complete nightmare and it's not every other car like it should be to when it's a two lane drive-thru. 7 cars in left lane passed us when they all came in after us because our girl who was taking orders was EXTREMELY slow. So many people were upset other than myself. So much for my signature status with them. read more

This location needs to take some lessons from the Santee location. Santee gets at least twice the volume but their service is so much faster! These guys are painfully slow. read more

Not sure who was on drive through. But they're dumb as shit. I would support raises for fast food workers if any of these half wits could get an order right. Grilled nuggets are not breaded and fried. But hey at least they were polite. Sticking to IN n OUT. Only place that hires people who can actually do their job. They deserve raises. read more

Always fresh always great. Great customer service. Good prices. Sucks that they are closed on sundays but highly recommended

Everything I ordered was great except my "large fries." This has happened too many times not to report. read more

Chick-fil-A - Half order of "large fries" - Fast Food Near Me - La Mesa, California

Great location, easy to get to! The staff is super nice and helpful. Food comes out at a good pace, never do you have to wait too long. The food is delicious!The facility is clean and spacious! Absolutely recommend this place! read more

I like Chic-fil-A But, I just ordered and received a FREE Delivery. I looked at the receipt and compared it to the Menu online. EVERY ITEM was marked up, considerably, on the receipt. I called and talked to the Delivery Manager, Taylor, he explained, everything on the menu is market up 40% for the FREE delivery. If not FREE, they add another $2.99 delivery charge. I won't be using FREE delivery in the future. read more

I hate to do this but I am single mom of four ran out to get food she rings me up I said one number one and 3 spicy chicken meals I wondered why she didn't ask me drinks thought maybe they'd ask later get my food drive off and there's only sandwiches in there. Have to drive all the way back to get fries for kids and they charged me, like why? I had to drive another 5 miles and your going to charge me I was not happy, kids were upset but who wants to wait twice in a drive thru for someone's mistake? Guess Santee will have to be my store now read more

At 6:45pm on July 10th we ordered $55.00 worth of food for a family party online so that our order was accurate for both our party and easier for the restaurant to be prepared. When we arrived the drive thru greeters wer very nice and friendly while the cashier and crew were only mediocre. Anyway, when we arrived home we passed out everyone's food orders and were shorted two sandwiches, leaving two of our guests without there dinner and causing me to make something g for them as I couldn't go back to the restauramt during a party that was hosted by me. I called the store to report incident and they said they couldn't help me without my order number, especially because it was Cow Appreciation Day? What about customer appreciation day? What about customers who spend $55 dollars. REALLY? You couldn't look up by my online order? REALLLY? ? You couldn' look up by time? REALLY? You couldn't look up by large dollar amount? REALLY?? You are willing to loose a customer over two sandwiches? The woman who helped me here name was JOSIE. I think Josie needs a little customer service training. I will contact corporate tomorrow to see what they think. read more

So I normally don't write yelp reviews but I was pretty disappointed in the service I was given today. I usually never have any problems getting chick fil a sauces (I get 5 each time I go) but the people in the drive thru were giving us an extremely hard time. There was 3 of us in the car and we got 2 separate orders (because 2 is the max you can get), and the worker told us we could only have 6 chick fil a sauces. That obviously isn't enough for 3 people. Since we were getting 2 separate orders, it would make more sense to get 12. I tried explaining it to the associate but I could tell he really didn't even care and he just threw in 2 more sauces when I complained about it. To top it all off, he didn't even say my pleasure at the end of it. Worst experience at chick fil a and I will NOT be coming back to this one. Never had a problem at one of the other ones but honestly I think I'll just be bringing my business somewhere else. read more

So about five months ago I ordered a chicken sandwich from this location while I was pregnant and got food poisoning. While I was totally turned off from it, my four year old loves the nuggets and I figured it was probably just bad luck that I got some bad chicken. Today we waited in a crazy long line to get her the nuggets and Mac and cheese she's been asking for for the last five months. Based on the amount of vomit that's come out of her this evening I'm going to go out on a limb and say this location probably needs a current food safety inspection and my poor kid is gonna need multiple baths and sheet changes throughout the night. I'd give negative stars if I could because no little kid should have to wake up vomiting and crying from their chicken nuggets. read more

I drove over to pick up lunch for myself and a few colleagues at SGH hospital. While waiting outside the manager came out to place a flyer and greeted me, asking how my day was. She went back inside and came out a few minutes later handing me a small box full of free vouchers for sandwiches, salads and sides for future orders and said thank you for your service!! It was really unexpected and I was in shock and didn't know how to respond but said thank you.. I really wish I got her name but THANK YOU for that generous gift - we need more people like this lovely person.. thank you Chick-fil-A for hiring amazing employees read more

I have ordered from here multiple time and they do not out the sauce in to go orders. That is not right without an option. This one sucks.

New Policy: cannot order anything off the lunch menu prior to 10:30, not even with the usual wait. Would've been nice if they posted a warning before getting caught in their drive through lane! read more

Not organized at all: I had a catering order to be picked up between 5:30 and 5:45. I arrived at the location at 5:43 and had to stand in line to be helped because I the cashier ignored me when I was standing at the counter. Once I got to the front of the line, I told the cashier and she was like "next time come straight to the counter" which J had just done. Then the next guy said they don't have it ready because I was late picking it up and had a huge attitude. I wasn't late, just no one helped me when I first got there. read more

The best !! Great experience as a first time guest and continuing. The service is fast and great customer service. Also everyone is working including management. Good job Chick-fil-A :) read more

La Mesa is its own community and this Chick-fil-A enhances that. Compared to the other Chick-fil-A, they continue to hold the corporations standards. The staff are always polite and very nice, I enjoy coming to this location. The only con that I could think of is the simple fact that Chick-fil-A is insanely popular and with popularity comes long lines. The Chick-fil-A staff always breeze through the line and provide with exceptional customer service and a smile that leaves you with the impression that you're the first person they've served that day. The food is always flavorful and cooked to perfection, I've had Chick-fil-A on several occasions and the food has been tasty each time. My favorite item on the menu is their spicy chicken combo, I always tend to get an extra order of waffle fries because they are just that darn good! You can't go wrong with washing it down with a fresh squeezed lemonade :) read more

Not "my pleasure"...This Chickfila is the worst! Two visits and both times the chicken was cold. Came here on a Saturday morning and they said they don't serve lunch items on Saturdays only. Bullshit! Seems like they fried a bunch of nuggets & chicken patties and just let them sit there until someone orders. Hate this location. I'll drive out of my way to Santee or Sports Arena to get my fix. Bottom line: Avoid this location. read more

Second time, last time. I ordered a Southwest salad along with an ice tea, both were disappointing. The salad was good for the first two bites, then I found a 2.5" X 1" piece of grey plastic in the mix. It was a label off of a shelf marked "raw sugar." The ice tea was all tea and no ice, which also fell short. Oh well, I was hoping this was going to be a lunchtime spot for me but I think not. Too bad, I like the what I had read about the company and wanted to support them. The return of the food was accepted no questions asked and I did an apology from some kid behind the counter. Be careful, quality control is lacking, restaurant is clean, and the kids that work there are friendly. read more

Chick Fil A always hits the spot. Good value for great food. Sometimes the lines can be long but it's worth the wait. I always get a spicy sandwich and a grilled sandwich with a milkshake. And remember to never forget the chick Fil a sauce. This location is consistently solid. One of my drive thru go tos during the pandemic read more

Me and my family have been going to Chic-fil-a for about 5 years here in San Diego County. The go-to locations for us have always been the one in Santee and the location at the Sports Arena. When we found out that one was opening in La Mesa we were excited. This location is closer to us than the others. Since opening we've gone here MANY times, several of those times was when it just opened. Our order was a little wrong a couple times, or we didn't get any sauce, or no bacon on a club, they never ask you for sauce, etc. I figured it was new store growing pains. Sure, no problem. Sad to say, to this day, orders are still getting messed up consistently at this location and this is still the only location that doesn't consistently ask you if you want condiments/sauces. We go here once a week at the least. Tonight I got frustrated enough to finally post a Yelp review. Sorry Chic-fil-a. :( I ordered a Large Deluxe #1 with a Sweet Tea and a small fruit cup on the side, with the condiment being BBQ sauce. When I got to the window they repeated the order as a Large Deluxe #1 with a Coke and a small fruit cup. I corrected the employee, he then comes back and asks if I still want the fruit cup. I say yes. He says sorry. I was confused. He then hands me two large drinks, Coke and sweet tea, and the receipt says I got two beverages and no fruit cup. Like what the heck. I wasn't charged for the fruit cup, that's cool, but I'm just tired and annoyed that 1 of 3 times I go here something is wrong. I ensure that I speak loudly and clearly when ordering drive-through anywhere I go; I'm really not sure how things get so messed up at this particular location as I rarely have problems at the other two locations I frequent. Gotta give you a 2 La Mesa Chic-fil-a. I'll be going to the Santee one ALWAYS from here on out. read more

This place is so fucking annoying. They ALWAYS tryna give me hardly any sauces when I'm ordering like 4 peoples worth of food. How the fuck am i supposed to share TWO chick fil a sauces w 4 sandwiches and 4 large fries???? WHOEVER DROPPIN SAUCES IN THE BAG: USE YOUR FUCKING HEAD!!!!! This happens all the time. Whenever i ask "Hey, can i get some more sauces pls?" They tryna hand me 1 or 2. Yall got a shortage on sauces or sumn? Delivery truck not make it this week? Its every time so i doubt it's anything like that. Chick fil a employees just some hoes i guess. Now that i typed out my frustration im over it. read more

Place always had good service and they have great food. Happy to have it near the place

Terrible service here! The first time i was here my order was incorrect. I went to Josie for help and JOSIE WAS A COMPLETE IDIOT!!! I noticed her name tag said director. I'm not sure if that's a manager position here but I don't know how she ever got that job. JOSIE NEEDS TO BE FIRED! She was completely scattered and unprofessional! She had a manager title but did not know anything and did not help me. She just seemed so inexperienced and lost and just smiled looking like a fool instead of fixing the issue. Now it makes sense why the service is so bad. When you have an incompetent lady as the director, of course the store is going to run horribly. My second time there KATHERINE bagged my order incorrectly and when I complained about it she gave me a big attitude and would not help me. She was stuck up and argued with me. Unacceptable! Will never come back here again! I will make the extra drive to Santee. read more