Ester in the driver thru on Saturday Mornings has terrible customer service; lacks the ability of keeping enthusiasm In a busy environment; everyone has to work doesn't mean be a ass to door dashers read more

The food quality is dependable. But the wait times are continuously ghastly. Despite ordering in advance in the app. Despite GPS updates. My curbside order completion is never any less than twice the estimated time communicated. It's disconcerting to say the least. read more

Chick-fil-A is always a win. The staff is outstanding. The food is great. This location is so close to the house. Everything about this place is outstanding. read more

Service was horrible I was in shock!! Not one greeting or a thank you.. But you received plenty of attitude. First the person asking about my order no hello or thank you. The person taking your money to busy on her cell phone. People giving you your food when questioned about the messy milkshake ice cream oozing from top onto your clothes chocolate syrup all on top not mixed in. Told that's because it is chocolate.. What??? Eyes rolled window closed no thank you. You just lost a loyal customer. read more

Chick-fil-A - Chocolate shake - Fast Food Near Me - Largo, Maryland

My visit to this location was beyond pleasant due to one young man named David. David stood outside in the cold morning air and was bright, cheery, and help despite his position outside. That type of service makes the difference when I decide to support a business. My chicken minis were extra tasty on this day because of the service I received. read more

Ordered food at this establishment. Forgot to use my QR code to redeem points for the money I spent here. Shortly after o tried to use the information on my receipt to redeem my regards and was presented with a prompt that stated "A matching transaction has been found, but progress has already been awarded for this transaction". How could this be possible when I just left. Which leads me to believe one of the associated redeemed my points. Very disappointing and unprofessional. read more

Chick-fil-A - Fast Food Near Me - Largo, Maryland

The new chicken sandwich was pretty tasty...i could do with out the pimento spread. I actually like dipping my nuggets in honey so I did like the honey of the sandwich. But the jalapeños and the spread kind of balanced each other out. Oh and the bun! The bun was perfect. Soft...buttery. I can cross it off my list l... lol Service at this chic fil a, is always ok...surprisingly the drive through line wasn't long at all!! Happy Yelping! read more

I only came to talk about a New Item!! I have the Chick-fil-A app!. There weren't any people outside like usual because it's freezing temperatures!!. So through the drive through I went. The app tells me there's a New Key Lime Lemonade!! , anyone knows me knows I'm obsessed with lemonade!! So I will ALWAYS keep it real if it's nasty!! & not worth it !!.. the Key Like Lemonade comes in Frosted and regular, today I got regular!! .. my homie who lives in another state by passed it so I'm like let me try it for the people!!! Loool.. it's Tart as a Lime is for a Margarita!! But Very richly sweet!! If companies didn't fill your cup with more ice than whatever drinking liquid you got then I'd be more apt to add ice!. That thang was Gooood!!... by itself, Ice, No Ice, in a Mixed drink!! I'd definitely get it again. It was $3 I'd make it at home a whole Pitcher but as I said I wanted to try it!! So that's it that's all enjoy your day! Oh the Man the manger was very nice! read more

Chick-fil-A - The BFF got Us Cookies & Cream Milkshakes & Chocolate Milks!! - Fast Food Near Me - Largo, Maryland

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I've never had a "bad" Chick-fil-A experience at any location, so I'm a little surprised/disappointed at these Yelp reviews. Lucky for ME, my experiences here were excellent and I have zero complaints. Order: Spicy Southwest Salad with creamy salsa dressing, seasoned tortilla chips, w/NO chili lime pepitas (I don't get it...) + Waffle fries + Lemonade w/no ice Of course, there's always a line, so that's no surprise. The outside setup is organized in two lines covered with tents. You're promptly greeted, your order is taken, you pay, grab your goodies -- OR pull over to the designated parking space -- and then sent on your merry way. Easy-peasy-lemon-squeezy! Sidenote: My fries never made it out of the parking lot. --__-- __ IG: @f.hux I #yelp and I know things. Keep reading... https://linktr.ee/f.hux #foodieHUX #yelpelite #yelpeatsdc #yelpdc read more

Chick-fil-A - Fast Food Near Me - Largo, Maryland

Pathetic! Just find another one, I'm telling you! It's always something when I end up at this location. I waited 35 minutes because I made the mistake of going inside this place, which is about my entire lunch break! First, the inside was not clean, and the side where they keep all the napkins and straws was almost empty. People waited while two managers stood behind the counter running amok, and six employees tended the drive-thru. I watched as the long line at the drive-thru cleared out, while those of us inside were cramped, waiting for food. When they finally got to me, the manager with the finger-wave hairstyle looked at me like I was crazy. I told her it was ridiculous to have folks waiting on food that long and to take my order. She looked at me and said, "Well, it's only me working, so...." I told her it was poor management and that they needed to split duties. It went from two managers at the cash register to one at the register and the other working the overflow of DoorDash orders. Somehow, the drive-thru won, but they always seem to get the orders wrong, too! I will never go to this place again. I knew better! Last time, I had the wrong order and no flavoring in the soda. Never again! read more

Service is always friendly, sometimes it's even fast. But they ALWAYS mess up my order. Today's debacle was me ordering a 30 count chicken nugget and when I get home I open it up and discovered they give me grilled nuggets instead of regular ones. Nobody asked if I wanted grilled, they just made the assumption. When I returned I said, "Hi, my orders incorrect --I wanted regular chicken nuggets." The customer service worker in the vest didn't say a word to me, just took my bag, spoke to the manager, made me wait 10 minutes, and then brought me back a new bag. I got no apology, and they didn't even offer a soda or anything as a courtesy. This place sucks and the managers obviously don't care about customer satisfaction. Thankfully they opened up another one nearby so I don't have to patronize this one anymore. read more

Chick-fil-A - Fast Food Near Me - Largo, Maryland

Ordered on the app. Upon seeing the long slow-moving line at about 9:30 pm, I pulled into a numbered pick-up space and waited. After about 5 minutes I turned on my stopwatch. More more than 14 mins later I got out to go get my order which was sitting on the counter with about 5 others. The person said they were about to bring them all out on a tray. The fries were cold and the nuggets were hard and very salty. Not what Chick-fil-A is meant to be. read more

Chick-fil-A - Fast Food Near Me - Largo, Maryland

I have never been treated so unprofessional at a Chic Fil A restaurant and I have visiting Chic Fil A for over 18 years . First I entered the restaurant and went to the restroom. When I came out there were 4 ladies waiting on orders(same 4 when I entered) . I went to get in line to order my food(waited 5 mins and no one was ahead of me) then a young lady come out "Christina" and say "we are closed in the inside and not taking any more orders so you need to leave and go through the drive thru. I don't know why the door was still open but we close inside at 9p." It was 9:09p when she said this. If my son wasn't sick in nearby hospital and really wanted Chic Fil A I would have never waited in drive thru line. read more

Quick question? Is salad dressing not provided for the WRAPS. And if I was asked what kind of dressing then why was it not in the bag when I got home? As well as why was it such a nose turn when I asked for my dipping sauces to be placed in the cup holder instead of waiting for them in the bag. Maybe I should have asked for my salad dressing then too. I'm not sure what has changed but Chick-fil-A is not what it use to be! I didn't hear not one person say "MY PLEASURE" highly annoyed! Especially because to top it all off I had COLD FRIES!!!!! read more

I went through the drive thru. The wait was so long that I just placed and paid for my order via the app to expedite my order. When I received my food the order was accurate and my food was piping hot. Oh yeah, it was Aldo a bit confusing as to how to enter the drive-thru line. It's somewhat of a maze. read more

Welp, I've found it: The location that could make you dislike Chik-Fil-A. I'm guessing it's a PG county thang. And I suspect the local expectations are so low that they'll tolerate the bad service. The drive-thru lane(s) seemed normal in length but didn't operate as quick as you'd expect for this brand. Matter of fact, they operate slower than you can image. And of course, a fight almost broke out next to me as the lone server took the order from three cars that were "technically" after them. My order was correct but seemed to have been sitting out waiting on me to arrive. The bun was stale and crumbly. The fries seemed to lack salt (a problem I've NEVER experienced at C-F-A. Total drive-thru time: 26 minutes! read more

I have mold in my sandwich bread! This is unexceptionable! My son ate his by the time I realized it and when i got to check the other 3 sandwiches they were nasty and moldy. I need to speak to a manager. The bottom breads were so moldy! I drove back & after they exchanged it they gave me some more moldy sandwiches! I need to speak to someone immediately about this! I have the pictures to prove what i am saying! I spent an hour at because of this situation! This is the worst experience at a fast food ever! I took a video from the moment i walked in to complain & I told the manager we had ate one of the sandwiches and she said "oh he wont get sick for eat mold" The health department will know about this. Store number 1040 shoppers way way largo md 20774 read more

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This location is right off of 495 in Largo. They are doing an excellent job with enforcing COVID restrictions and social distancing. The drive thru has been modified to provide a tent for two lanes of cars. There is also the ability to utilize curb-side pickup with various reserved parking spaces. The food is delicious and the customer service is superb per usual. Overall great location. read more

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If I could give no stars I would. This location has the worse cashiers, cumbersome parking lot/drive thru line and they simply do not do refunds. I placed a mobile order this morning and when I got to the window i realized i placed a double order for one of my items. I asked to have it removed as it was mistake on my end and I was met with nothing but reprimands.. "well you placed the order.." "we didn't place it". I was then told I could receive a gift card for a biscuit or come back another day to get the biscuit. Like huh? That doesn't even make sense what type of establishment doesn't simply refund or put the balance on a gift card..i didn't even order a biscuit it wouldn't have been of equal value as i added bacon, etc. Anyway, avoid this location at all costs. Also the cashier Cruz is extremely rude and impatient. Get another job if you don't want to work with the public. 0/10 read more

Oh hey hey hey! This place stays packed! I mean packed! Like sardines packed! But, the customer service is so amazing!!!! You'd think they were having a grand opening! La Keisha was our cashier and she was polite and super sweet. I asked for honey roasted bbq and when I asked to change to the packets she did it without any question. My voice is so low that I always feel bad when I have to change things at a restaurant but she was nice! I don't have to rate the food... Chick-Fil-A is always on point with their consistency and product. Kudos to them! I would like to shout out the nice manager who was bringing out the food to people. We left out forgetting our drink. When my son came in to get it someone had taken it. The sweet girl gave my kid a brand new one. He came back and said, "Mom the nice lady said she didn't see our drink but she gave me another one. But I saw the man who took our drink. Are you gonna yelp that they are nice?" Yup!!!! I sure am!!!! Note to my fellow Yelpers, use the drive through. Looks like you're going to a Red Skins game with the line from the parking lot to China but it is faster to just stay in that lane. read more

The worse service I experienced in my life. The supervisor was very Rudy when I questioned her my drink being delayed over 15 minutes while food was getting cold. The tables were dirty for dining in. Will not recommend base on experience read more

Do NOT go to this location! It is very bad! For some reason, after not going to this location in 1 year, I decided to visit. After excercising at a nearby track at PG Community College, I decided to get a bag of ice from Chick-fil-A in Largo. This area has been rapidly changing in the last 2 years, with the destruction of the old mini mall here and hasty building of the new hospital. In addition, other nearby restaurants in this location (TGI Fridays, etc.) have also declined in service. Nonetheless, I went today, due to how close it was. This was a terrible mistake! When I arrived, I saw there were at least 50 cars in line (bad sign, already), so I decided to go inside for service. When I went inside, I was able to order my food at the counter with a young lady who seemed anxious to get off work (another bad sign). She gestured me to wait in the side area. Fine. I waited, and 5 minutes passed by. I saw about 10 other people waiting near me get their food. They all looked like they were frustrated (of course, another bad sign). In addition, I saw each patron check their bag for missing items (common sign of poor service) before they left. Another 5 minutes passed. Then I saw a boy get a milkshake delivered to him BEFORE me! This is when my patience started running out. It was at the 15 minute mark. Another man next to me saw I was waiting for ice and teasingly remarked how it was always a long wait -- even for ice. This was my tipping point! At the 18 minute mark, I flagged down a staff member and asked them for the bag of ice. They looked confused. I showed them my reciept and they went in the back, saying they would get it. They emerged with another co-worker, telling jokes to each other. After 1 more minute, she went in the back and got the ice, begrudingly telling me to "have a nice day, my pleasure". I was SO angry inside. You could have cooked pancakes on my forehead -- that's how angry I was. I went outside and almost screamed at the air. Next, I ran to my car, as to not let myself lose control and get irate. As a fellow business owner, I am appalled by the lack of service. Mr. Singletary, you have a problem with your systems and the people you hired. I won't return to this Chick-fil-a and I will tell all my friends in Bowie to avoid it! If I invest in the stock, I would sell my stock in Chick-fil-a today. Hopefully you fix your business. read more

I'm so over this place. Every time I come here it's a problem. Last time I went they charged 55 cent for sauce and my milk shake had hair in it. Then this time I went they don't do the kids Mac n cheese meal. This is what took the cake. She said we don't do it any more but I'll give u the chicken nuggets. If I wanted to give my child the chicken nuggets I would have ordered it for her. Smh so then I said well how long have u not been doing it she said since Monday. I came back and said well if this has been into effect since Monday then why is it still in the menu shouldn't it be black out? She didn't say anything. I said thanks a drove away. I'm just over this service here and they are the only store who keeps changing things every time I come here. read more

There was a fly in my daughter's lemonade. By the time she took the lid off the cup and noticed the dead bug, she had already drunk more than half of the drink. She was so disgusted that she threw up. read more

Chick-fil-A - Fast Food Near Me - Largo, Maryland

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Everyone might not think it a problem but to me it is a hole $45.67 worth. I don't come here often but once a week when I have my 1 granddaughter and 2 goddaughters. I spend more some times, but today I was told I could use the code at the bottom of my receipt. Well I brought it home to have my daughter do it and to my surprise it didn't work. Now I might not be tech savvy but my kids are it didn't work. So if anyone could help me with redeem my points I would really appreciate the help.. My food is always delicious read more

There has never been a time where I have come to this location that I have been completely satisfied with my order. I have left my house on more than 1 occasion to come back to this location to fix my order that they have messed up... I sincerely just don't understand. read more

Avoid this location. This place doesn't deserve 1 star. 15 minutes I stood there waiting for just 4 tenders. Finally, a manager who had been sitting in the dining room the whole time goes behind the counter and picks up a bag that's been sitting there the entire time I was standing there and hands it to me. 4 stone cold tenders. A disgrace to this chains amazing reputation. read more

This was a bougie Chick-fil-A. We were greeted at the door. There was decor in the bathrooms. We even had quick service with insulated cups. Fabulous experience all around! read more

This location was the go to location for me. Today's visit was horrible. Placed a curbside order only to wait another 30 minutes from arriving. I ordered a salad and 2 meals and two orders of fries. This salad looks like a child put it together. And, they didn't have dressing I ordered to go with the salad. There was no recommendation for a replacement either. I spent almost $30 here to not get what I paid for. While in Virginia, even with three drive through lines, service was much better. read more

Chick-fil-A - a child out this together - Fast Food Near Me - Largo, Maryland

I've visited this location on a few occasions when I've had work in PG County. Like any other CFA, the sandwiches are great, the waffle fries are yummy, and occasionally, when healthy, the salads are good. And of course, the service is excellent. The most memorable time at this CFA was in summer 2016. While I was waiting in line, one of the cashiers sang happy birthday to a customer. His voice was amazing. When I came up to him (As I recall, his name was Wesley [since I worked with a Wesley, it resonated with me.]), I told him we were looking for more people for our a cappella group. I gave him my business card. I went back to this CFA like 6 days later, but Wesley wasn't there. Then, I called, and the manager said that he didn't show up for work the last couple of days. So, in the end, our a cappella group remained the same. Additionally, in the end, we sang "In the End" by Linkin Park. read more

Waited 15 mins in line to get breakfast. Breakfast was done by the time I ordered. Slow, no urgency and no care. Inefficiency at its worst. I was late to where I had to be playing with them. AND hungry. Even Wendy's is quicker st that point. It also felt intentional. The line didn't start moving until 10:30 after 15 min of waiting. Really messed up read more

We just left after waiting for our food for 40 minutes with 3 hungry kids. It is a shame I did not read the reviews of this place before coming. Worst chick fil a We have been to. read more

This is absolutely the worst Chikfila in the PG county area. Which is sad bc all the other franchise restaurants I've been to have incredible service. I'm always either missing a item, have the wrong item, or waiting extremely long for my food. I live near this restaurant which is why I've continued coming back but honestly I would rather go to any other location rather than give this location my business. The largo location sucks read more

Old fries, no sauce is put in the bag ever, long waits, slow service and staff don't seem to care. They don't answer the phone so you have to return wrong orders and file complaints in person and wait all over again for the correct order. Triple check your bag or better yet just go to Balk Hill. I avoid this location as much as possible. They irritated me so much, I didn't even eat my food. read more

This Chick-fil-A is always missing a key ingredient I need to make my meal great. I have to wait in a line for 20 plus minutes and still wait and extra 10 minutes for coffee. And, yes this is every single time I visit this specific location. Guess I'll take the time I have to sit and wait and just drive to another location. Truly sad because I try to keep my money in my own neighborhood but I can't keep allowing this type sold service. I can't believe I pay to receive this service. read more

Chick-fil-A - Waiting on food I've already waited 20 plus minutes for. I actually waited 12 more minutes. - Fast Food Near Me - Largo, Maryland

I read reviews and was a bit worried but gave this location a chance bc it was on the way home. Service was lovely and the young lady who took my order double checked to make sure everything I ordered was made available. Maybe things are turning around for this location read more

I frequent this location often and like every Chic-Fil-A, the service is always superb. I just wanted to acknowledge an above and beyond customer service moment that occurred today. I recently ordered curbside pickup from here and realized when I got home that my order was incorrect. I went back to have this rectified and the manager replaced my order without needing the food back or too much of an explanation. Not only did he replace it he gave me a large meal with a large drink + a cookie. That was greatly appreciated and I just wanted to give a kudos to the Capital Blvd location! Thanks again! read more

Chick-fil-A - 12 count nugget meal with fries(LG) and sweet tea(LG) and a oatmeal chocolate chip cookie - Fast Food Near Me - Largo, Maryland

I am done with this location and any other Chick-fil-A for that matter. This particular store has soured my taste for their product. They're generating entirely too much revenue to operate so poorly. They show no respect for your time as the wait is nauseating and they constantly fail to get orders correct. Additionally, the food is never hot, never. I have emailed them and nothing has changed. I am no longer willing to support a business that doesn't value the customers experience. read more

Customer Service here sucks, Normally when I feel unsatisfactory with service it must not go unnoticed. Older women at the front greeted me "Aye step up" what happen to Hello how may i help you? They have side conversations that isn't about work. But honestly i wanted cheese on my 2 orders of 10 count minis and the Spanish women comes from the back and says we don't do that here. Since when does this place tell someone no. im never coming back to this because even tho i still purchased the order i wasn't satisfied. read more

I wish I could take away my one star. I guess it's my fault for returning to this shit-show. Anyway, I went yesterday and placed an order through the app for curbside pickup. Not only did I wait an hour before someone came to my car (in which I had to flag down the employee), but he told me there was nothing he could do!! No refund, no food, NOTHING! I'm currently waiting to hear back from a manager. I left several messages on his answering machine. He conveniently was not there yesterday. read more