Cancel

    Open app

    Search

    Chick-fil-A

    4.3 (82 reviews)
    Open 6:00 am - 10:00 pm
    Updated 1 month ago

    Chick-fil-A Photos

    Business Info

    You might also consider

    Recommended Reviews - Chick-fil-A

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Exterior
    Joseph G.

    Chick fil a is a fast food chicken giant. This particular location is off outer loop road near the Jefferson mall in a super busy okolona spot in Louisville Kentucky. Like all chick fil a they have above and beyond customer service. Just cutting edge with the way this franchise operates. Like other chick fil a when the lines get long (always at this one) they have workers in the parking lot taking orders to live the line. This location gets so much traffic that it's actually a slower moving location. But still much faster then other franchises would Handle that sort of traffic. Like other locations this one has the fun play place inside for the children. I've taken advantage of this a few times over the years. Personally I enjoy chick fil a. They have a great chicken sandwich and my kids love there chicken nuggets. Overall nice location that does the best it can. Usually has your order correct and they try to process the lines as fast as possible.

    Vanilla Iced Coffee. Only size they serve for $5. Not worth it. Sorry.

    First time buying coffee from Chick-Fil-A. Only size they serve for $5. Not worth $5.

    Top left and bottom right is your advertisements.  The other 2 is what we got.

    Overcooked and shorted my order. 30 piece nuggets only got 27 and way overdone. Got a salad which is usually only safe bet to order anymore.

    See all

    5 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    The chicken in this place is delicious,the service of the employees is faster and nice also de ambiance is clean and enjoyable.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joseph G.
    2204
    2906
    39803

    4 years ago

    Helpful 81
    Thanks 0
    Love this 77
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Always good service best service ever for fast food restaurants.Great then Great Be back for more

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Please do not allow breakfast orders on the app before 1030 if you aren't going to fulfill them

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of G L.
    0
    12
    1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Mfs never have an operator on two lanes. Always only one going back and forth. Fork up the extra person and get this line moving.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    It's a great day at Chick-fil-A we go here so much because my teen girls love it. Always a spicy and regular sandwich and waffle fries.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Consistent quality food, friendly staff, and the most efficient drive thru service in Louisville!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jeremy J.
    1819
    6518
    75588

    8 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    I haven't been to a location that doesn't deserve 5+ stars. They're always extremely friendly while being flawlessly efficient.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    I mean... it's chick fil a. Best fast food restaurant in the industry, never disappoints!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ryan C.
    258
    5
    9

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rylee J.
    133
    53
    30

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pam M.
    6
    18
    46

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Super fast drive thru. Everyone is so nice and accommodating per the Chick fil a way. Love the curbside option and ordering via mobile app.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    It's chick fil a - assume most folks know what is what. Service is always A++. Great chicken sandwich:)

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    My go to CFA. Line is always long but goes really fast. Order has never been wrong and I go here 3 times a week.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Chick-fil-A Reviews in Other Languages

    Ask the Community - Chick-fil-A

    You might also consider

    JTown Big Bites

    JTown Big Bites

    4.4
    (12 reviews)
    6.6 mi

    Newly opened restaurant in Jtown, close to the center of the square and across the from Recbar…read more First thing to know - they have chicken and salad with chicken, but they do not have burgers. Their burgers are "chicken" burgers or veggie. The promotion of burgers is confusing and a little disappointing. Chicken tender combos come with fries, one side and drink. The chicken burger was also tenders but tossed on a bun with lettuce, tomato, pickles, and mayo. Several sauces are offered for dipping your chicken. The combo #1 was a good value. The tenders were hot and had enough peppering to make the flavor interesting. We enjoyed the fries, which reminded us of eating at school ballparks. Sides are small but offer a few bites and I liked the slaw (although it looked different than the menu image). My husband shared the green beans were peppery. My Fanta lacked flavor. The chicken burger was enjoyed by my son but since he didn't really want the toppings, he basically had the same meal as my combo #1 for more money and without the side. Service was helpful and polite. We appreciated them checking on us and being willing to offer recommendations. They have plenty of parking in a private lot and several tables inside. Cute decor. When walking in, the space didn't smell great -- likely a plumbing issue because it otherwise appeared very clean and organized. Drive thru also available. I'd come back for a quick bite of chicken tenders or pick up, but the ambience doesn't quite hit for it being at the top of our family hang out.

    Ok finally had to stop in on my break... and okay!!!! The hype has a reason! Staff was very warm…read moreand welcoming and the food was tasty!! We will be back to sit and stay a while versus coming in ordering and leaving lol Very nice place and looking forward to getting back to sit and enjoy the full experience!!!

    Photos
    Front Counter
    Front Counter
    Chicken combo #1
    Chicken combo #1
    JTown Big Bites

    See all

    JTown Big Bites

    Chick-fil-A - hotdogs - Updated June 2026

    Loading...
    Loading...
    Loading...