Cancel

    Open app

    Search

    Chick-fil-A

    4.3 (84 reviews)
    Closed Closed
    Updated 1 month ago

    Chick-fil-A Photos

    Business Info

    You might also consider

    Recommended Reviews - Chick-fil-A

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Exterior
    Joseph G.

    Chick fil a is a fast food chicken giant. This particular location is off outer loop road near the Jefferson mall in a super busy okolona spot in Louisville Kentucky. Like all chick fil a they have above and beyond customer service. Just cutting edge with the way this franchise operates. Like other chick fil a when the lines get long (always at this one) they have workers in the parking lot taking orders to live the line. This location gets so much traffic that it's actually a slower moving location. But still much faster then other franchises would Handle that sort of traffic. Like other locations this one has the fun play place inside for the children. I've taken advantage of this a few times over the years. Personally I enjoy chick fil a. They have a great chicken sandwich and my kids love there chicken nuggets. Overall nice location that does the best it can. Usually has your order correct and they try to process the lines as fast as possible.

    Vanilla Iced Coffee. Only size they serve for $5. Not worth it. Sorry.

    First time buying coffee from Chick-Fil-A. Only size they serve for $5. Not worth $5.

    Top left and bottom right is your advertisements.  The other 2 is what we got.

    Overcooked and shorted my order. 30 piece nuggets only got 27 and way overdone. Got a salad which is usually only safe bet to order anymore.

    See all

    7 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kim C.
    0
    26
    0

    2 months ago

    I have been sitting for a while in the drive-through with absolutely no movement today is not the day to visit this Chick-fil-A

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    The chicken in this place is delicious,the service of the employees is faster and nice also de ambiance is clean and enjoyable.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joseph G.
    2198
    2906
    40349

    5 years ago

    Helpful 80
    Thanks 0
    Love this 76
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Always good service best service ever for fast food restaurants.Great then Great Be back for more

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of G L.
    0
    12
    1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Please do not allow breakfast orders on the app before 1030 if you aren't going to fulfill them

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Mfs never have an operator on two lanes. Always only one going back and forth. Fork up the extra person and get this line moving.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jeremy J.
    1818
    6626
    76496

    8 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    It's a great day at Chick-fil-A we go here so much because my teen girls love it. Always a spicy and regular sandwich and waffle fries.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Consistent quality food, friendly staff, and the most efficient drive thru service in Louisville!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    I haven't been to a location that doesn't deserve 5+ stars. They're always extremely friendly while being flawlessly efficient.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    I mean... it's chick fil a. Best fast food restaurant in the industry, never disappoints!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rylee J.
    133
    53
    30

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pam M.
    6
    20
    46

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ryan C.
    258
    5
    9

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Super fast drive thru. Everyone is so nice and accommodating per the Chick fil a way. Love the curbside option and ordering via mobile app.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    It's chick fil a - assume most folks know what is what. Service is always A++. Great chicken sandwich:)

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    My go to CFA. Line is always long but goes really fast. Order has never been wrong and I go here 3 times a week.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 3

    Chick-fil-A Reviews in Other Languages

    Ask the Community - Chick-fil-A

    You might also consider

    KFC - My pot pie with something extra

    KFC

    2.1(35 reviews)
    0.4 miOkolona
    $

    This is the closest kfc to the house. It's hit or miss at this location. There is no consistency…read more The last several visits the staff has been great. Very friendly. I suggest you always check your order before you leave!

    If I could leave 0 stars I would because that's what that location deserves…read more The manager at that stores doesn't deserve her positions. Her customer service absolutely sucks ! I hadn't been eating KFC because I heard the chicken is bioengineered. Today however, I decided to get a pot pie, being that I hadn't had one in a long time. Well that was a VERY BAD decision. The pot pie I received had something that wasn't food in it and looked like a band aide wrapper. So I had to drive back to KFC to take it back. When I walked in I was totally ignored for at least 3-4 minutes. I was looking at employees look at me, so I know they saw me see them. Still no one said a work. It wasn't until a guy walked in, whom I assume was an employee, family or friend, did anyone approach the counter. And it wasn't until after they had dapped, hugged and greeted that guy, the manager asked if I need something. When I showed her the pot pie and asked what it was she NEVER said a word, nor gave an apology for the inconvenience of me having to come back, she never asked if she could get me something else. NOTHING ! She went in the register, refunded me $5.50 and turned and walked away. Not another word. When I spend my money in a business I expect the customer service to better that what was shown there. What kind of customer service is that ? She will be the reason that I NEVER come to that store again and I will make sure to tell as many people as I can to do the same.

    Photos
    KFC
    KFC
    KFC

    See all

    Chick-fil-A - hotdogs - Updated September 2026

    Loading...
    Loading...
    Loading...