5/22/2026 We went to the Zaxby's location nearest our home. We were hungry and had a coupon in our app for a savings. We were having some trouble using the app, so we went into the restaurant and asked Roxana D if she could help us. Our very favorite meal to order is the Chicken Bacon Ranch Quesadilla. We ordered one for both of us and 2 drinks. I wanted Zaxby's Unsweet Ice Tea but it was being refilled, so Roxana filled my cup and brought it out to our table. Our Quesadillas were ready very quickly and we loved them. I never can eat a whole one, so I was looking forward to having it the next day for lunch. I wanted a tea refill so I walked back up to get them to refill my cup. They have the best tea. Roxana checked on us several times while we were there. She even gave us both a coupon for a Free Zappetizer for our next visit. She really went out of her way to help us. She was so sweet, I gave her a hug. We'll be back very soon!! Robyn read more

Please if you're wanting minimum wage to go up, read what customer has requested on wrap. Also, wrap was NOT the size of picture on site. They are NOT as big as picture on your site either. That's false advertising!!! If you want your star ratings to go up, you have to deliver what customers expect read more

We come here once in a while since it's not close to us but when in area, always stop or drive-thru. My kids love the sandwiches and chicken strips plus with huge variety of sauces it great. Both my wife and I usually get the Salads and I may get the Reg Chicken sandwich which are larger than Chick-fil-A but more $ too. We've never been disappointed with any of their food. This time I stopped with my youngest and he picked the "Kidz" meal which was two chicken strips fries drink and goldfish cookies for $5. Service was fast and place was clean. read more

Zaxbys - My son picked the kidz meal 2 strips crickle fries and drink. If inside free refills at self serve machine. - Fast Food Near Me - Louisville, Kentucky

Down right gross ! For one the price is absolutely insanity! 10 wings, no sides, no drink for $17.69, are we serious right now... It would be different if the wings fell off the bone which was not the case at all, more like had to chisel the little chicken there was off the bone ‍ never will I ever visit another ZAXBY's ever again. Y'all have tips built in to your damn prices and over cook your chicken. I paid $67 For a family of 4, insane! Highly don't recommend read more

Zaxby's is still my favorite spot for a house salad with fried chicken. It's a filling meal and they're never stingy with their chicken. This week we learned they offer family packs. It comes with 20 chicken tenders plus fries and Texas toast for 4. You can also pick your sauces. It made for a great dinner and our tenders were fresh and hot. Pick up after making an online order was fast. In and out! read more

Zaxbys - Black & blue salad ... so filling! - Fast Food Near Me - Louisville, Kentucky

Got the fingers they were small and dried out like they were made hours ago fries under cooked and caked in some weird seasoning coleslaw "side" was about 3 bites def not worth $14 . Avoid co to chick fl a or raising canes read more

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Awesome!!!! Best salad anywhere. Fast service too. The new salad citrus dressing is great!!

has amazing food good costumer service place very nice and clean and very nice and professional

You've got to be kidding me. I've never been so dissatisfied and disappointed. We ordered 3 Zaxby's sandwich plates. Our order took forever to arrive. When we opened our sandwiches we found mangled and smashed sandwiches slathered in sauce. They were a shapeless, dripping mess. We also noticed that the cook in the back was the only one working. The other three employees behind the register were just standing around aimlessly. Needless to say, we won't be back. read more

We're here from out of state where we have chic fila and raisin canes. We've never had Zaxby's but we've heard the debates about which of the 3 are better. Hands down, Zaxby's has the best chicken. I'll still tout chic fila's waffle fries as superior, but other than that, Zaxby's has won my vote! read more

Villa day we stopped by and got a chicken salad from Zaxby 's. I'm a big fan of salads in trying out different varieties of chicken salads. This one was pretty good had fried chicken on it are usually get grilled chicken but this time decide to get fried and it was pretty tasty. Their soul so they have to goes along with it was also pretty darn good so overall I enjoyed my salad read more

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This is the closest Zaxby's to our house. We've been here a number of times and generally had a good experience. Our most recent visit, however....ouch. Saturday afternoon and we head here for a late lunch (about 2pm). When we walked in the door the dining room was a complete disaster. A previous group of customers took it upon themselves to rearrange all of the tables that were usable (some were covid-restricted), leaving nothing but booths for anyone else that came in after then to sit in (personally, I hate booths, but anyway). That large party left, but in true "I've got a large group of people and we're going to rearrange the furniture and NOT put it back where it belongs because it's not our job" fashion, they didn't put the tables back. (side note: Wanna see furniture moving at its best? Try ANY Jason's Deli) We stood and waited while a couple other people ordered, then made our way to the registers. I ordered a Cajun Chicken Club and my wife ordered a salad. We paid at 2:15 and took a seat...at a booth. And then we waited. Twenty minutes later our order number was called. 2:35pm. I could see our food sitting on the counter for at least 10 of those minutes. Knowing I had fries in the Styrofoam box, I knew what I was going to be getting. Took the bag to the table (apparently they don't use trays any more) to get our food out. My Cajun chicken club container was, literally, sideways in the bag. It had been tossed into the bag on top of my wife's salad and ended up sideways. Gravity did its work and the sandwich was scattered around inside the box and on top of the now cold fries. (re: sitting on the counter for 10 minutes). So I had to reassemble my sandwich. The cold-ass fries were disgusting. And what else? My wife's salad came without salad dressing and without plasticware. We received no napkins. Back up to the counter I go. Meanwhile the order taker/cashier was trying to get the disaster of a dining room back in shape while I was at least 2 other employees doing nothing to help that catastrophe. 20 minute food delivery time. Sandwich might have well just have come with "some assembly required" on the box. Cold-ass fries. No dressing on the salad. No plasticware/napkins Dining room looked a demilitarized zone. Yea, this location is close to home, but after this I'm honestly not compelled to visit again. read more

Matthew was super helpful and patient as I slowly selected what I wanted off the menu. I will return to this location with hopes of Matthew being my server. Tenders are extremely small but that has doesn't have to do with Matthew. :) read more

Thanks for going the extra mile on Mother's Day, giving flowers was a nice touch...salads are always consistently delicious, but today was a lovely treat for the mother's who work hard to keep families afloat...you didn't have to but you did, thanks for making the effort!!! read more

Zaxbys - A simple carnation=smiles!!! - Fast Food Near Me - Louisville, Kentucky

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I love Zaxby's. The staff is super friendly. The food is really good and they offer a variety to chose from. The staff as soon as you walk in usually will say hello or acknowledge you and will get you thru the line as quickly as possible. The food is always hot. Their Zaxby's sauce is so yummy. You won't be disappointed at all. Their drive thru is usually fast and they are friendly as well. I have used their catering services as well and you won't be disappointed. These are locally owned which is nice to help friends out. read more

I always enjoy this place when I'm craving a quick, indulgent bite. I appreciate the frequent coupons they offer as well. I'll continue to keep them in my fast food rotation. read more

order chicken bacon ranch fries and opened it to find a huge black hair rapped around my fries. Absolutely disgustin. Tie your hair back and pay attention because this is not ok. read more

Stopped by the drive thru for a quick lunch pick up. I was surprised by how fast I ordered and received food with the line of folks in front of me in line. The salad was fresh and hot the spot. Didn't have time to shoot a pic because I was rushed to eat. read more

Zaxbys - Fast Food Near Me - Louisville, Kentucky

Zaxbys is a pretty tasty chicken restaurant. They have a lot of options, are fast, and my food came out piping hot! This location was very busy so that just tells me that they work hard to provide great service regularly. The order caller was SUPER loud and disruptive while I was eating so I was a little put off by that but all in all, it was a very good experience. read more

Hot and fresh food, delivered by a friendly staff. This summarizes my experiences at this location. These people are always friendly and accommodating, including when we throw them a curve ball on obscure requests. This really speaks well to the management, who appear to empower their employees more than a typical fast food restaurant. Regarding the food itself, it has been a consistently great experience each time I've visited. I think they have only messed up one order or of my many visits, which is a great record for any restaurant. If you like chicken, this is a good spot! read more

Just had what was the BEST chicken breast sandwich I have ever had. thick and juicy with perfect breading served on a great bun I chose the spicy version and found it to be a great selection of heat level Never been to a Zaxby's before Slapping myself for being so stupid lol read more

Excited to finally get some Zaxby's. It was a drive but there isn't one in the Greater Cincinnati area. Arrived and it was busy. There was a long line but they were moving it along fast. The woman who took my order was very friendly. She took my order and got me my drink cups while I waited. They use the coke machine with all the selections. I ordered the big zack sac meal and the fried chicken salad with ranch. I normally love the fries then I use the ready of my chicken in my salad. It's been awhile but the portions seemed smaller. I did ask for more fries as there were not many in the box. I requested extra seasoning and wanted hot fries. The fries were good. The chicken was good and I love the sauce. I then ate the salad which was tasty. I only get it with onions, cheese, chicken and the toast. I love the salads and miss them sooo much. I really wish there was a Zaxby's in my area. I would go often. The salads alone would be my reason. The overall experience was good. The staff was nice and the food was good. I may not be back at this location but I will be back to Zaxby's. read more

I love chicken, and it's the first time I ever tried zaxby's chicken. I loved the flavor of the sandwiches, chicken tenders where cooked to perfection, definitely a must try... read more

Zaxbys is the spot. No matter where we move, this is the place we look for!! The same results, every time! We order Zaxbys on DoorDash and go in person and food always tastes fresh. I recently did a DoorDash order and it didn't give me the option to add blue cheese crumbles on the side. I called the store and David helped me out! It took my tenders to another level! read more

Elizabeth was absolutely amazing. We just completed a volleyball game and was starving. They were closed but still took care of us and even remembered us from the week prior. Top customer service I've received in a long time read more

Underwhelmed. First time at Zaxby's. $40 for tenders, cold fries and toast. Whole place is sticky, including restroom. Also, it smells like urine. read more

I ate here tonight and enjoy coming to Zaxby's. The Cobb salad is so big and is plenty for two people. The cream soda drinks are really good and I always like getting a side of celery. read more

Zaxbys - Fast Food Near Me - Louisville, Kentucky

Clean and typical of fast food places. We were greeted immediately and asked eat in or take out. We ate in. Sunday night was slow but the food was delivered to our table quickly. The chicken finger dinner had plenty food including fries and slaw. The crust on the chicken was a little too salty for my taste. Fries and cole slaw hit the spot. read more

A few weeks ago we had a little mixup with our order (our fault). I called and spoke to David, he did all he could to make my mistake go away. I love the people and the food here, they're very nice, pleasant and do what they can to make sure everything is right. If you come in... tell David he is doing things right- if you agree! read more

Lunch at Zaxby's is like that snow cone you order at the fair. It looks so good but once you sink your teeth into it... I digress. I feel disappointed every time I eat the chicken finger basket from Zaxby's. I begin with a happy childlike heart and about midway through I find myself wondering why I'm doing this to myself. That said, turn the tables and have a Zalad. Your stomach will not hate you and you may actually be able to go home that evening and tell your spouse that you were healthy today. That is if you didn't order an insanely large soft drink. I ordered a medium drink today and they handed over a bucket. I feel like they should just have two sizes at this point. Small, basic size for everyone and "USA", for those of us not worried about our midsections. I mean, come-on it's ridiculous. Lunch at Zaxby's? Meh... read more

I'm not sure why they are so h3ll bent on trying to not sell a sandwich by itself. If you ask for a sandwich they will automatically ring up a combo. If you ask what the price of a sandwich is they clueless point to the menu board which shows the meal price and say those are the prices. They are not in fact the prices. The sandwiches range from $5.99-$8. It's frustrating when you have to argue with someone who should know what they sell and how much. Get a clue Zaxby's. Maybe this is owner/management forcing the employees to push meals. Regardless, I won't be going here. read more

We go here a lot. We really like Zaxby's, but they are struggling with their drive thru. Past two times orders were wrong. First time ordered at window. Corrected two people three times. Read it back to me still wrong. Ordered online second time. Wrong sauces and amazingly gave us barbecue instead of Zaxby's sauce. We go there because of Zaxby's sauce! read more

Zaxby's is definitely a step up from traditional fast food! Their wings are large, and they are actually fresh! They also have a wide selection of wing flavors including ones that are amazingly spicy(the spicier the better)! Additionally, the service at this location has always been friendly and fast! read more

I was so glad when I saw a Zaxby's was opening close to me. I loved Zaxby's when they were in Bowling Green and then I moved to Arizona and missed them sorely. However, I was a little disappointed. Seems like I remember the Wimpy sauce being more flavorful. But this isn't. I did love the Blue Zalad. VERY good. my son got the bonless terriake wings. He liked them. We got the chips as an appetizer and Some of them were cooked ok. But there was a mass of nearly raw potatoes in the middle of the mass. Quite nasty. At least they made me a new order. Yes the place was clean, but is it too much to ask a cashier to smile or to act like I am allowed to talk to her. Unfriendly service just plain irks me. read more

My boyfriend picked up some Zaxby's for dinner last night (via drive thru) and we were pleased, once again, with our meals! We first went to Zaxby's in Georgia (somewhere outside of Atlanta) and we recalled liking it, so, being in a rush and needing some dinner, we got Zaxby's. This place is known for their chicken, where you can get a chicken sandwich, chicken fingers or buffalo chicken (boneless, as well), salads with chicken, etc. I really like their meal options, because they come with fries and Texas toast. Their Zaxby sauce is also quite tangy and tasty, which is a nice step up from regular ketchup. The prices are also reasonable too, especially given how much food you get, and this place somewhat considered a fast-food joint. With this specific location, my boyfriend said the drive-thru was nice and he had no problems ordering or getting the food. Now, I cannot speak for the inside of the restaurant, so, take this at face value! Overall, we were very pleased with our meals! I ended up getting a split of chicken fingers and boneless chicken wings (with BBQ coating), and I ate every last bite! The fries are tasty, and the Texas toast is mediocre, but hey, I really would choose this place over any other fast food place like McDonalds. If you are in a hurry, like chicken and want some bang for your buck, Zaxby's is the way to go! read more

Very crowded the night we went and there wasn't a whole lot of staff working. But the grilled chicken sandwich and fries were delicious. It's not a ton of food, but just enough so you feel full but not incredibly stuffed. They also have one of those soda machines where you can choose all kinds of coke flavors (cherry coke, diet caffeine free coke, vanilla coke, etc.). I love that. read more

We had the Cajun chicken breast sandwich and tenders I think they are called. The Cajun sandwich was a bit tasteless. I suppose if you think Taco Bell is hot and spicy you might think the Cajun sandwich is. A bit of Cajun flavor but weak!! Good quality meat but not much else. The tenders were so so. The fries were generic and average at best. My granddaughter and I agreed, never again. read more

Came from out of town to this place, never had it & just seen it passing by. This was nothing I expected, I even got small orders of everything to try! The food was below average from what my freezer bag of wings gave me in my own home. Restaurant was full of teenagers as workers & the food shows! I walked out hungry & mad and I went to another restaurant to finish eating. read more

Zaxbys - Outside entrance....don't be fooled like I was. The food does not equal the exterior looks. - Fast Food Near Me - Louisville, Kentucky

Partly because I haven't given many of my reviews 2 stars, partly because I have had better Zaxby's, this new location is going to sit low on my list of constellations. I happened to be on the far east side of Louisville one Sunday and happened across this Zaxby's across from 'Jesus over Six Flags' a.k.a Southeast Christian Church, which is not exactly southeast of Louisville but alas, you can't really miss it. Anyway, I noticed this Zaxby's and feeling nostalgic for lunch breaks and chicken fingers with Kickin' Chicken sauce in Bowling Green, the boys and I decided to stop in. Well, Zaxby's has expanded considerably since my days at WKU, now with 450+ locations across the U.S., however, with that expansion it seems to have lost something. The portions are small --- really small. My sandwich had two tiny chicken fingers, my youngest son's kid's meal had 2 even tinier chicken fingers, and my oldest son's grilled cheese kid's meal was half a grilled cheese sandwich and about 10 fries. If it weren't for the "spicy" fried mushroom appetizer, we would still be hungry. And I place quotes around "spicy" because they were really not spicy at all. I did appreciate the little tub of Zaxby's Sauce, still pretty tasty, and I still like the Texas Toast they use for the sandwiches. It's toast, what's not to like? Otherwise, the food, was somewhat lacking. On the upside, the restaurant is clean and nicely decorated. Late 70s, early 80s music playing. Peter Gabriel's 'Shock the Monkey' saved this from being a star lower. In summation, this really deserves about 2 1/2 stars, somewhere between 'Meh' and 'OK'. read more

Went here about 810pm on a Monday and got through quickly, with no issues on our order. They understand customer service is important