Every time I go here the food doesn't taste very fresh. The fries are soggy and over salted. The employees aren't very friendly, they always seem like they are just in a rush and don't really talk to customers and if they do it's with an attitude. By far the worst location, I'll always avoid going here and drive to another location if I have to! read more

Never eating at this location again. I've had problems here the last few times I've visited. Lazy employees, lying employees, incorrect orders or just downright gross people working here. I've never visited a CFA with such dysfunctional people working there as this one. This location might need a change of management. read more

Chick-fil-A - Fast Food Near Me - Midvale, Utah

There is a certain fervor and fanaticism that surrounds Chick-fil-a. It's not over-the-top obnoxious, but it borders on that feeling. I only mention it, because I just don't get it. Objectively, I see it thus: there is the food, and then there's everything else. Based on the food, I think it's about average. On par with other fast food, which can range from horrid to passable. The food here is fine. Some of it is terribly disappointing (pretty much any kind of sandwich) and some of it is passable, a la fries. So how do you take markedly middling food and make something out of it? It's the "everything else" category. They get the details right here. Parents love this place, and for good reason. The play area (although unsupervised kids will be the death/injury of your children) makes for great kiddy allure. The corporate directive seems to be to reach out to locals, so they often do outreach with local organizations and communities. And can I get an amen for having a stepstool in the bathroom so moms and dads and big brothers don't have to lift up their kids and awkwardly help them wash their hands? I don't ever make a special trip to come here, and I'd probably choose a few other places ahead of it. But if it's in the 'hood and the closest place to eat, I wouldn't avoid it. Bump it up a notch when the kiddies are in the equation. read more

Took my mom out for a quick dinner to get a chicken sandwich. After waiting In Line at the drive through, we headed home only to discover we had the wrong order. We turned around and headed back to the store. The Lobby was closed so we had to wait in line again at the drive through. At the window they didn't even apologize for the mixed up order. They just swapped out the incorrect items and handed us back the bag. I'm disappointed in the customer service provided to us at this location. read more

If you like a little dose of good old fashioned Jesus preaching with your chicken, then this place is for you! I kid, I kid, but seriously, Chick-Fil-A is pretty tasty. I'm always afraid I will burst into flames when I walk into one since I have the double-whammy of being an Atheist and a gay-marriage supporter, but it's not happened (yet). No matter what your beliefs, we all come here for the chicken! This location is clean, fast and the employees are friendly (as is the norm at most Chick-Fil-A locations). I love the simple chicken sandwich -- a lightly breaded, fried chicken breast on a plain bun with a dab of butter and two pickle slices. Yum! Their waffle fries are so tasty but since I've been low-carbing it for a few years, they are only an occasional treat. Watch out because kids LOVE (and I mean LOVE) this place. They are drawn to it like moths to a flame. Therefore, it can be ear-splittingly LOUD, especially on Saturday afternoons. This place is always closed on Sunday. read more

What is with all of the entitled reviews? This is fast food chicken, people! "We had to wait more than 8 minutes for our food to be cooked! Wah wah!" If my only complaint of the day is that I waited a few minutes or they forgot the pickles on my sandwich or my soda lid had soda on it then I consider that a great day! I love Chick-fil-A. Even when it's bad it's good. read more

Back at this location after 9 months Now the wait is 30 min to get 1 meal and a drink Might as well go get a live chicken and prep it / deep fry my self lol read more

this chick-fil-a has always been super amazing and so yummy and the service is great, like chick-fil-a always has!! but today there was a worker "Eric" who had the worst attitude. he was arrogant, confused, and unfriendly. he was mumbling and anytime we would ask what he was saying he would get so mean and YELL. i've never seen anyone at chick-fil-a act like this. read more

Worst Chick-FIL-A I've been to in a long time. They're lacking all the friendly, can-do attitude you normally find at the franchise. They're also abominably slow. I spent 20 minutes in the drive through line (with just 5 cars ahead of me), which is unheard of at other locations. I won't be coming back. read more

Chick-fil-a just opened a new location by my work in Fort Union. I visited their new restaurant today for lunch and had a great time. Although Chick-fil-a was PACKED they served out food to us quickly and with a smile I love the chicken sandwiches from Chick-fil-a and their chicken strips--their their fresh lemonade is also delicious! Service is always great and the employees are very polite. It was my pleasure to eat here today. :P read more

Chick-fil-A - Fast Food Near Me - Midvale, Utah

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I love chick fil a but this location is horrible. There is always a long wait and never once have they got my order right out of probably 10+ times. This location is so close to my house but sadly it's worth driving to another location read more

This place has nice people. The gay presence is very weak at this specific location so it wasn't what I was expecting. Other than the lack of homosexuals, it was quite a nice restaurant, 10/10 Would dine again read more

when today can the cashier seem upset! didn't greet us! we dined in and we can here her screaming at the employees read more

I love chick fil a , but does this look like 6 nuggets to you? Come on, be better CFA read more

Chick-fil-A - Ripped off - Fast Food Near Me - Midvale, Utah

So slow!! 35 minutes to go thru the drive up. No one seemed to care. This is location has not culture and is not in keeping with its brand. Avoid read more

This location is absolutely horrible first of all I ordered a chicken biscuit with no butter on the biscuits and they gave me butter on the biscuit with no chicken. What kind of chicken and biscuit does it come with the chicken?? And secondly I ordered 2 4 count minis and they only gave me one!I am absolutely furious because this restaurant does not answer the phone! I've been trying to call them for almost half an hour and no response. I'm never gonna go to this location ever again. I am absolutely furious. I'm going to keep calling until they answer and complain to the managers because this is absolutely unacceptable. I've learned my lesson to never go there ever again read more

Service is always super nice & friendly. This location is normally super packed, especially hiring lunch and dinner hours through the drive thru. As far as getting my order correct it's a hit or miss.. sometimes I find they're in a rush so my fries aren't as ordered (well done.) For the most part I do enjoy this location! read more

Chick-fil-A - Well done fries & chicken sandwich. - Fast Food Near Me - Midvale, Utah

Best place for school fundraisers! They involve the students and make meals fun for everyone. Fresh food and nice employees. read more

This location can do no wrong. I've been going here for years and it is consistently good. The staff is helpful and friendly, the line moves quickly and the unsweetened iced tea is the best through any drive-through in the valley. It's my go to place for a quick meal. read more

07/25/17 3:50p.m. Wow just got home from Chick-fil-A after ordering a chicken club with no tomato meal only to find out they literally just gave me chicken, lettuce, and bun. No bacon, no cheese, no mayonnaise, etc. all the freakin best stuff that makes a good sandwich was gone like seriously and normally I will just say f-it and go on with my life. But then I remembered I payed almost $10 for this meal. Never will I ever go to another Chick-fil-A again. Too expensive for them to screw up my order this bad. I'm 140 lbs I need my freakin bacon!!!! read more

Chick-fil-A - Ordered a chicken club with no tomato. Got nothin but chicken lettuce and a bun. Where's my bacon and cheese!!! - Fast Food Near Me - Midvale, Utah

The food is usually always fresh and yummy. If you order your food special double check to make sure it's made right. They usually always serve the drinks oozing out of the lid to spill down the sides but this last time the young man at the window saw it was overflowing poured it out to leave my lid with coke still on it and down the side. Fix the issue, give me a new lid, and wipe down the side next time. read more

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Skip this location and go to the next.... like seriously. I keep thinking maybe I came at a rough time or when they were struggling but time and time again they are disappointing. The Drive thru line is ridiculously long and unlike the sandy (closed for remodel ) and Draper location they don't think outside the box and get people through efficiently. Then after waiting in the looooooong line they more times than not get your order wrong. CANT WAIT FOR SANDY LOCATION TO REOPEN!! Fort Union can learn a ton from them. read more

Honestly I've never been more upset with Chick-fil-A in my life. Normally I love Chick-fil-A. I love the service. But this location is AWFUL. I went over on my lunch break to grab something quick like you normally do at Chick-fil-A. Since I knew it was lunch rush I put in my order at 12:27 and my parking space number only a moment later expecting that there would be a little bit of a wait, but nothing like this. I got a notification on my phone at 1:15 saying someone was on their way with my food only AFTER the app said they hadn't heard from me in a while. They asked if I had received my food and then the notification came through. I waiting until 1:30 and still didn't have my food. Less understanding I asked someone for the manager and they told me they were "busy" so I went in to look for my food. When I walked in my food was sitting on the counter BY ITSELF in a basket and I went up and grabbed it. An employee promptly told me I wasn't allowed to grab it I had to wait in my car. I told her that I had been waiting for 15 minutes just for someone to walk it out after the notification, not to mention the time before that. She told me she "apologizes." And that they "were trying to get the larger orders out first so they wouldn't be cold." So my food had been sitting there since 1:19! The receipt with the time stamp on it. The fries were ice cold and soggy by the time I grabbed my food. They didn't offer to remake it. They apologized once. I'm livid. I want a refund because I wasted money on cold soggy food. read more

I was very disappointed with this chick fil a. As a chick fil a employee I know the standards that the company tries to achieve. I did not see any of these tonight. I was waiting in the line for at least 30 minutes to get my order taken. Only for the customer service to be subpar. I did not receive any sort of greeting, my order was not confirmed with me, and I didn't know my total until reaching the window. Once reaching the window I received the same customer service I would get at McDonald's. My food was also so oily it ripped through my nugget box by the time I got home. The quality of food was good, but not the speed of service. I know this may be odd and specific but the window was closed on me after taking my payment and waiting for my food. At most chick fil as I am accustomed to the awkward small talk I've come to enjoy. read more

This is the slowest of the chick fil as in the valley- head to the south town one and you will get your food twice as fast. A few other pet peeves- don't have a tip jar for your drive through. Tips are for those who wait on a table, not for someone who is barely acknowledging my existence before handing me a greasy bag. Not sure which part of the totem pole needs to be changed to get this location in line but it's ridiculous. read more

worst service I have ever received from this fast food chain. Server didn't return my husband's debit card so we had to return the following day to retrieve it. I was the only actual customer inside the location and i was ignored by 6 employees while they were all fixated on one employee clocking out and buying her own lunch. I wasn't addressed by anyone until after that employee (who was behind the counter) ordered her food from a manager standing next to her. Even then it wasn't until after another employee joined the line that they addressed me and only to tell me they would be with me soon but they took the employee behind me to order. Absolutely RIDICULOUS, I just can't believe the level of customer service from this location. read more

I never thought I'd be complaining about horrible Chick-fil-A service, but that was easily the worst customer service experience I've had all year. Rude, uneducated, combative employees that ruined my Dad's birthday dinner there. Absolutely not 'my pleasure'. I ordered a Cobb salad, and when it was brought to us, I realized after taking a bite that I was given a Southwest salad instead, which had beans and spicy chicken instead of the bacon, egg, and carrots of the Cobb salad. No big deal I think, I'll just go and exchange it. Except for when I got to the counter to exchange it the girl demanded 'where is your receipt'... well we had opted out of the receipt when ordering. It's not like I had eaten more than a bite of the salad - I was clearly not just trying to rip them off. Then she just stared at me and asked me what she wanted her to do. At this point I get another worker and explain the situation. This new employee looks at my (clearly southwest) salad and says "that IS a COBB SALAD" extremely rude and matter-of-factly. So not only are you rude and giving horrible customer service, you're also a dumbass that doesn't know your own menu. Great. So at this point I point up at the menu and point out the fact that my so-called "cobb salad" is missing the egg, bacon, and carrots, and oh by the way, I must have brought in my own beans to put on the salad just to dupe them I guess. They finally realize that they're fighting a losing battle here, and storm off with my incorrect salad and tell me to "wait here". 5 minutes later I finally have my Cobb salad. Oh, and they also forgot the roasted nuts on my dad's superfood salad. Way to ruin what was supposed to be his nice Birthday dinner. And it looks like I'm not alone here based on other recent reviews. This location has some serious problems. read more

Chicken is great. Service is slow. Forgot some things in our meal a couple times but overall nice place!

Been eating here for a while. Something is wrong with their supply or the way they cook the chicken. The grilled chicken is super chewy like rubber. I seriously recommend going to any other chick fila. This isn't just based on one meal too it's like this everytime I go. Weird how the manager or no one is stepping in to correct this, chick fila is usually ran at a much higher standard. Like you basically have to be a business guru to get approved for a franchise because corporate has such high standards so it's really weird that they're chicken is like biting into rubber. read more

I have refrained from writing this review but after multiple terrible experiences at this location it needs to be brought to the attention of management. The employees at this Chick-Fil-A are some of the rudest people I have encountered in customer service. After ordering here I asked for 3 chick-fil-a sauces for 2 meals. The Cashier handed me 1. After I asked for 2 more, he rolled his eyes and said "At that point you might as well buy a bottle". Great customer service. My food is either overcooked or they forget it completely. When you point out they forgot something in your order you are glared at and get the window slammed in your face. My last and final time visiting here I was picking up food for a co-worker. She had accidentally marked that I was at the location when I wasn't. When I went in to retrieve her food an older lady shoved the food at me before rudely telling me to not check in before I was at the location. When I apologized she rolled her eyes and walked away. I have been to multiple locations of Chick-Fil-A and this one absolutely takes the cake for the worst service and food you can get. I will go out of my way to not eat at this one any longer. read more

My only hesitation is that this particular location smelled like vomit. My shake was great though!

Normally I really like this location.... I don't know what happened.... Yesterday, as I waited in the drive through, a homeless man knocked on my window and asked for money! I said no and ordered my 4 deluxe sandwich meals. As I got to the window, they said that due to the shortage, they couldn't give me 6 sauces with me FOUR MEALS. That first of all is ridiculous. I also told the person at the window that there was a homeless person begging IN THE LINE and his response was "he's probably just hungry". On top of it, I did not get the deluxe sandwiches I ordered and just got regular old chicken sandwiches with 3 pickles. It was by far the worst experience I've had at a chick fil a.... read more

Great location but seems a bit slower than the other locations. Fresh hot food as always though!

Ghetto store that doesn't care about patrons who want to dine in. Micro menu on ghetto tables. Only interested in catering to Uber Eats.

First... Nice big location. Now on to what really matters. They didn't explain how ordering works to us newbies... They added ice to our water cups which we couldn't fill ourselves. Not everyone wants ice water when it is 34 degrees outside. The sandwiches tasted good but they messed up the order on 2 of the 4 sandwiches. The fries were limp and bland and the kids play area was not remotely clean because the kids with bare feet had the dirtiest feet I have seen outside of kids literally walking around outside barefoot. read more

Of course we love Chic Fil A. Great chicken. Always well done. Good sauce options. Good for the whole family. The play place is nice and very secure, which I like. Great service. Just don't have a fundraiser here. They don't track who comes to support you. They just look at the amount sold on the same day during the previous week. If there is an increase, you get a percentage of it. It's not based on averages or who actually came. We had plenty of people there, but because it was raining, not many other patrons were there and the increase was small. Our organization made very little despite all the people who came out to support. Bummer. read more

After waiting in the drive thru line for 25 minutes I finally got my food. After pulling away, however, I noticed they had forgotten half my order. I pulled back in and asked for the rest of my order, and the girl at the drive thru was rude to me for some reason. I was totally nice about it - I just wanted the food that I paid for. Yeah, this happens with fast food, and I understand that. However, this is the second time I've had a this EXACT experience at this Chick-Fil-A. Obviously, I'm not giving them a third chance to mess up my order, and then treat me poorly for it. I give this Chick-Fil-A 2 stars instead of 1 because the sandwiches I've ordered have always been good. Just not the order accuracy or the customer service. read more

Pretty standard for this place. It's always clean, and super fast at lunchtime when it's busy. Good food, reasonable prices.

Please add staff!!!! Your store is so slow. I'm sorry But don't have 30 min for fast food. Will be dining elsewhere.

I need to preface this review by saying I could eat here for breakfast, lunch, and dinner. However, we went tonight and we had the worst interaction with one of the employees. My wife asked for the soup, which was frozen (annoying, but understandable.) my wife said that she was fine waiting for it. That's when Kat discouraged her and said it's going to take a long time. My wife again said that she was fine waiting. Kat again discouraged and said they usually like to have all of the food ready at the same time and she wasn't sure when the soup would be ready. When we asked her again, she just shrugged her shoulders. I love Chick-Fil-A and I love how friendly they are. Let's just say, this certain employee had a bad Kattitude. read more