Oddly enough, I came to this Yelp! Review to see others' opinions of this Chick fil A location. It is the closest location to my home and work and unfortunately it is often a train wreck. Now, the reasons for this at first are about what you'd expect -- very busy, crazy long drive thru lines, kids running around off the walls because this location is by the Universal Theme Parks. But, the problem is that most of the issues here are easily fixable. For instance, about a year ago they got rid of the drive up parking spots, which forces all online orders to be picked up by waiting in the crazy drive thru line or fighting to find parking to physically go inside. No other Chick fil a location is like this...so what's the deal? It's almost like running into a Starbucks that just didn't feel like opting into mobile ordering...like huh? Also, as others have mentioned, the location often is out of napkins, sauces, etc. And the last time I visited my food was very...meh. Bun on my sandwich felt stale and I was not provided with any Chick fil A sauce. I can't really say that this was a $14.00 value, which is what I paid for a combo meal w no upgrades or changes. read more

Chick fil a recently had a game in their app where you could win free meal items. I played a couple weeks in a row and got lucky that three items were available for free at the same time. It was a perfect lunch with french fries, five piece nugs, and a chocolate chip cookie. The waffle fries were fresh and hot. I got the Polynesian sauce for my nugs, but only ate three with the amount of sauce I received. I ate the remaining two nugs after I got home with some of my own truffle hot sauce. The restaurant was clean and everyone was friendly. This was early in lunch service so it wasn't very busy. read more

Chick-fil-A - Cheap lunch - Fast Food Near Me - Orlando, Florida

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This is the dirtiest chick-fil-a I have ever been in. We went at 1030am. It wasn't busy. Floors were dirty.. Straws, straw wrappers, and napkins on the floor. Windows had streaks like they took grease to clean them. Bathrooms were dirty. No excuse especially that early in the day. Def recommend they hire new management. This is not chick-fil-a standards. read more

Chick-fil-A - Burnt chicken - Fast Food Near Me - Orlando, Florida

This was in the bread of the chicken sandwich and it was hard and I did not noticed till after I took a bite. The staff did not even care. Do not eat here. I still have a stomach ache and I had this yesterday for lunch. read more

Chick-fil-A - Chicken sandwich - Fast Food Near Me - Orlando, Florida

We were looking for a place to have lunch and this was the safest one for all of us in the area. We just stopped through the drive-through and picked up a simple meal. My companions each got a number one and I went for a spicy chicken sandwich. This is my first time having this particular sandwich and I really enjoyed it. Service in the drive-through was quick and easy and we got our food in a timely manner. read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - Orlando, Florida

I tried the maple pepper bacon sandwich here and it was so satisfying. I also got it with a spicy filet and honey mustard sauce on the side. The customer service was great as usual. The order came out quickly. I was in and out of the drive thru in less than 3min. read more

This place is nice and very cleanly but when I spoke to this older bigger gentleman because my sandwich had pickles in it and I asked for none- (I just wanted it remade.) he gave me a whole look where he was annoyed to even be there. I didn't get good vibes from him. I understand fast food is stressful at times but don't take it out on others. All the other staff is VERY sweet. Especially this taller guy who works there. The place is in a very good area and they take care of the place. Maryann came over to our table and watered the plants and she was VERY sweet. You can tell she cares a lot even if its a little job. read more

They just need to go ahead and close this location and save a lot of people time and money. This location was open for 39 minutes yet when I go to order, a recording greeted me saying they were closed. Why wasn't this deactivated? So, I try to order and I can't tell if the person is talking to me or one of their coworkers. It was very awkward for about 60 seconds. Drive thru workers were not your typical, friendly employees. They didn't greet us or even say "our pleasure" when they gave us our food. Oh, and they shorted me some of our food. Is t that the point of the drive thru, so you don't have to get out of your car? So, I go in and they say "sorry about that". The food was good but I will NEVER visit this location again. If you are thinking about coming to this location, keep rolling. read more

I've been to a lot of Chick-fil-A here in Orlando, and this is by far the one with the crispiest and tastiest fries in town. They also have a playground for the kids. I highly recommend it. read more

Pretty unapologeticly slow. The servers were nice and the restaurant is clean. Drive through seems faster. read more

Chick-fil-A - Not busy to justify 25 minute wait - Fast Food Near Me - Orlando, Florida

As far as fast food goes, chick Fil-a is the best. Always lots of people working, polite staff, easy pay option when waiting to help speed up the process. Rest rooms are always clean. Some say it's pricey but I'm a firm believer in you get what you pay for. Just for the staff being able to hold a conversation without grunting at me when asking for something is worth the extra couple of bucks. The strawberry shake is awesome! So are the waffle fries, and spicy chicken deluxe! Super fast on the go lunch! make sure to get the Polynesian sauce and zesty buffalo sauce to complete the meal! read more

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(4/25/2023) the whole office decided that they wanted Chick Fil-A for lunch, I offered to pick up. Easiest way is to order in the app and pick up. As usual at any Chick Fil-A during lunch, the drive-thru was insanely long. This location has a specific pickup only and food delivery lot (UberEats/DoorDash/GrubHub, etc.). Be forewarned, this lot is very tight. I'd just park on the edges and walk the extra 10 feet next time. Service was friendly and efficient, as it always is at a Chick Fil-A. Decent side salad for a fast food place. Chicken sandwich was acceptable (not a Chicken Sandwich war winner for me), not sure why the long-standing hype, but it was fast and affordable. read more

Chick-fil-A - Spicy Chicken Sandwich Deluxe Meal - Fast Food Near Me - Orlando, Florida

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The prices are simply ridiculous for the portions you get. Now they only have shakes one size which looks like a kids meal shake for a ridiculous price. Won't be going back there. read more

There is a reason why this is such a low rated chick fil-A for the Orlando area. First, as you can see, we were trying to order lunch from the counter inside. It was 10:29 a.m. So they would not let us order at all! She verified with her young manager, who is in the 2nd photo, that no orders could be made for lunch and we would have to wait. This is after us already waiting in line and my son having to be to work by 11. Mind you I can see from where we were standing that lunch was already under the lights and package to ready to go. So I decided well I'll order breakfast. That way my son can get to work on time, rather than going to the end of the line. So I order breakfast, and then they tell me you cannot order breakfast it is now after 10:30. What??? Okay finally was able to order and be on our way, but what a waste of my time, the cashier's time, the time of the folks behind me, for 1 minute. read more

Chick-fil-A - These idiots wouldn't let us order lunch!!! - Fast Food Near Me - Orlando, Florida

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I don't eat chicken, but was craving some waffle fries. I added a Cobb salad with no chicken as well. The service was great as expected. The fries slapped per usual. The salad though, it was pretty basic without the chicken and I could have easily made this at home ( I was too lazy too). Overall it was good, bedtime I'll just skip the salad. read more

I stop by here every month or so just to confirm that this location is still a train wreck.., This location will try your patients. Avoid if possible.... Yikes read more

This location is a joke...especially if you get there when they open in the morning. Today I got there right after 6:30AM when they opened...I had to wait for about 10 minutes for someone to look at me and another customer. The young lady took the orders and then we waited. I waited a total of 20 minutes from the time I walked in the door to the time I left with food. I understand going to a restaurant when they open is risky but if you advertise open at a certain time then you should be ready to serve at that time...not just open the doors. If they can't serve the dining room as fast as the drive through customers then they should open later so we are not waiting 15-20 minutes for breakfast. I am done with this location and and will go to the other location on my way to work that is open earlier. read more

I can't believe the service I loved you chick fil a worst customer service ever had at a Chick FIL A never got our food served several tables around us no apologies just a refund neva agian read more

Gotta be the one of the worst franchises of Chick-fil-A to exist. Always have issues here. Go to the other one 5 minutes away on Sand Lake instead. read more

I took my daughter to chick-fil-a because she loves the chicken here and so do I. I'm a little fed up. Two weeks ago my boyfriend took our daughter to Chick-fil-A and met me for lunch at work. They said no pickles, and they still added pickles. They both ended up, not eating it because he's allergic to pickles and my daughter does not like pickles. so we ended up spending $40 in this location and were very unsatisfied. My sandwich was great though!!! Today I take my daughter to this same Chick-fil-A again I said no pickles and they still added pickles. It took me 45 minutes to order get my food and tell the employers, the sandwich was not correct. You guys are so overpriced. And it's OK because it's good quality. But is always incorrect when it comes to the pickles. read more

They just do not get it. All time worse representation of this franchise. They have the worst movement of cars through their drive through. They constantly get your order wrong. This is not the Chick-fil-A that we are all used to. Mangement has no regard when you speak to them. Expect not to happy with what you get! read more

Again I normally don't do fast reviews but here it goes ... parking around this Chick is craziness!! You go around the building to find out there's 5 spots for mobile pickup and 5 spaces for 1st responders and 2 handicap parking .. the parking lot is BUSY!!! They crank the food fast and fresh like they all do .. So it is 90 plus degrees outside and it's about 40 degrees inside today ..not sure if that's the norm for this place but man I was freezing my nuggets and my Polynesian sauce was not flowing... BURRRRRRRR But it's the only one in this area so they must be doing something right .... read more

65 minute wait on the drive through at 7:30pm? Unbelievable!!!! It's Tuesday night! Wth?!?!? Do not come here. Anything else is better read more

The service here is so slow. I went in the drive through and there was barely anyone here and yet it took ages for someone to get to us. We were hungry so we stopped by the closet place there was. Food was good, service not so much. read more

PLEASE add a curbside option, even if it's in-store pick-up. Mobile order via drive through or dine-in are the only options. Food is great, but waiting over 30 minutes in the drive-through for a mobile order completely defeats the purpose of a mobile order. I come to this location because it's close, but I wouldn't otherwise due to the 30+ minute wait I continually have via drive through. The workers are kind and the food is good, but efficiency is bad at this location. Please consider coming up with a more efficient method for mobile order pickups at this location. read more

I was actually quite disappointed in the Chick-fil-A here. Not only do you have to drive through a maze to get to the drive-through but when you finally get up there and take your order they don't even put everything in your bag you have to ask for it. So when I get to my window I have to wait because the food is not coming out in order and I sit there and I just watch and I watch and I watch. And then when my food finally ready I know they did not put any sauce in that back even though they specifically asked me if I wanted sauce. Now mind you this is breakfast they are not busy at all there was only two cars in front of me and behind me so this was not a big deal. But finally when I get my bag of food I asked for sauce and she was rude and said "you ordered sauce"? I think that their food is mediocre. It lacks in flavor unless you get sauce. But you're kind of at their mercy if they remember to put it in the bag. I would go with a rating of two out of five read more

Waited for my order 10 minutes. When the same happened to me at Millenia Mall location, they gave me gift card for waiting. Not as this location should, but I'm just saying. Plus got burned fries (see pic below). Stuff was friendly. read more

Chick-fil-A - Fast Food Near Me - Orlando, Florida

Seriously the worst Chick-fil-a. Do not come here unless you have an hour of your life to waste, while being treated rudely- only to get cold food. 6 months since my last visit and all of it is even worse! read more

They don't listen, they give you what they want. They don't do modifications with breakfast. Just strange..... Not the normal chic-fil-a service read more

I came here after ordering my food on the app at 10:10 and i waited in like 15 minutes then they told me they don't have breakfast??? It's before 10:30 how do you not have breakfast .... So they wasted my morning lol never coming back read more

Its Chik Fil A. They set the standard for great customer service. Always willing to help with a smile on their faces. I wish their Mgmt staff could train some of their competitors' staff. Some fast food places u can't even get a Hello out of the front facing customer service reps. Keep it up Chik Fil A. It's "my pleasure" to write this review. read more

If you doing fast food do it at a place where they treat you well. Big fan of the honey roasted bbq

Sadly we were one of 10 groups waiting more than 15 minutes each for our breakfast orders today. I have never been to a Chick-Fil-A that was so slow, so backed up, and whose staff was so confused. People were coming up to the counter saying they'd been waiting 30 minutes when we first arrived. We almost left. I felt sorry for the people working behind the counter. I have to blame management because I have been to lots of other CFA's and NEVER experienced such chaos. I hope they fix this issue. read more

Chick-fil-A - Fast Food Near Me - Orlando, Florida

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Food is fine but holy crap this location is SLOW. I've been here 3 times and have never waited less than 20min. I probably won't be back

I normally love CFA, but this location has some poor service. I had a cookie reward through the app and they forgot to put the cookie into my to-go order. I did not realize it until I left and opened up my order at home. Also I had to ask for my sauce instead of being offered some. read more

Teatra ( not sure if I spelt that correctly) was amazing. It was raining pretty hard and I accidentally pulled up too far , I was expecting somebody to tell me I had to loop back around but no! She came right up to me in the rain and took my order. She was very friendly!! We need more humans like her! read more

45 min wait at 2pm and a Monday. Not even remotely worth it. I got trapped and physically couldn't leave

Took my daughter and best friend to eat here and we just love it. She had her kids meal chicken nuggets with the waffle fries and was in love. Mind you my daughter is a picky eater. My best friend got her plain chicken sandwich and the waffle fries which we love. And I got the 10 ct nuggets with the waffle fries which my daughter ended up eating the fries for me lol. It's very clean and the staff was sweet and helpful. Just all around a great experience. read more

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Someone please tell "mush mouth" that she talks way too fast. Order took twice as long because she talked like an auctioneer. And I talk too fast for a lot of people, so if I complain you know that they are extreme. Got a wrap and a diet frozen lemonade. Cool. read more

Chick-fil-A - Fast Food Near Me - Orlando, Florida

Wow, I've never been to a Chick-fil-A where I've actually had time to sit in line and write a review. The time in line spent could have been spent at a dine in restaurant. I do not recommend this Chick-fil-A the drive through service is way to slow. Usually no matter how long the line is they have you in and out, this was not the case here. I ordered the mini chicken breakfast biscuits, always a hit. I can not complain when it comes to the food, they always deliver great, hot food. read more