The workers were friendly here! The seating area was clean and spacious. There's a play place for the kids. I ordered so much food which came out so so fast! It was a good experience here and kid friendly, family friendly location. read more

Chick-fil-A - 4 spicy chicken sandwich meals, chicken noodle soup, and 2-12count nuggets - Fast Food Near Me - Overland Park, Kansas

I worked at Chick-Fil-A for many years, then we moved. I ate the. same. meal. every. day. Every day, folks. Yet I go to this location, and they refuse to make it for me. Sure it's hot chicken instead of cold, but it's not that difficult to change. They were insistent... all three times I have gone... that they were unable to make it. My preggo cravings were greatly disappointed! They also told me they couldn't give me well-done fries... nor did they give me my requested sauces. Sad days with this Chick-fil-A. read more

Finally! I ordered The grilled chicken sandwich with ketchup and Mayo and removed the honey bbq sauce, and this Chick-fil-A restaurant got my order correct . I did note in the special note section "don't give me the honey bbq sauce". Chick-fil-A has a shortage on sauces and I just throw this sauce away. read more

Ordered iced tea and got a disgusting tasting soda. Drive through took almost 20 minutes with maybe 5 cars ahead of me. I suggest this location look at the blackbob location for ideas on how to run a chick fil a read more

Even with a double drive thru line going, the service is always amazing and my order is always right. Chick-fil-A has gone above and beyond to keep their customers happy and keep everyone safe. read more

This is probably my favorite Chick-Fil-A location. There's always exceptional service & great food. I've never gone inside since I always go through the drive-thru. You can always expect for the line to wrap around the building, but they move quickly! read more

I come here often to grab a salad in the morning. Unfortunately today they waited until I had already paid to tell me that I would have to sit in front of the building for at least 10 minutes for them to make me a salad. In the morning assume that people are going to work or dropping your children off at school and not telling them that they are going to have to wait 10 minutes before they pay is unacceptable. Full disclosure would be nice, because waiting for a refund probably would've taken me just as long. Be respectful of people and where they are headed in their day. read more

Absolutely LOVE chick fil a!!! I could eat there every single day! Even if it's packed they know how to get you through the line. No matter how busy it looks, Just stay the course!!! Usually they have several workers out in the drive thru taking orders. The employees are always so polite! The restaurant inside is always clean and well taken of. read more

Without a doubt the best fast food restaurant. Great service, friendly, and the employees wherever I go always has a smile on. I always get the spicy deluxe chicken and add some of their sauce on. Delicious. I can go here everyday and have the same thing everytime. read more

I love chic-fil-a! They're food is always consistent and their service is amazing. They really go out of their way to make sure the customers experience is wonderful! Not your typical fast food restaurant! read more

Chick-fil-A - Fast Food Near Me - Overland Park, Kansas

Went to Chick-fil-A on 69 and 135th St.. For a business that prides themself on customer service you were sorely lacking today. It was very busy and I placed my coat on a table that had opened up - a employee sat someone at my table as I went back with my coworkers to tell them what i would like to eat. The grilled sandwich was terrible and I asked for my money back - one of the workers told my coworker in Spanish that I should put on my glasses and read what was on the sandwich before I ordered it. No manager came and asked me why I didn't like the sandwich or offered to get me anything else. You failed at customer service today - a big F minus! I will not be returning - you don't deserve the one star I had to give you. Oh, I also called to let the manager know of my experience and she said "ok thanks". That was it!! Ok thanks I won't be back!!!!!!!!!!! read more

This is the best fast food restaurant not only for the amazing food but the people that work there are so generous and kind.

0 star service. I came with two free item cards and they charged my card anyways without saying anything. It wasn't until I pulled back around (after seeing my receipt) that they told me the cards had expired. The guy in the drive through told me he was told to just charge my card. Bad company and bad management to match. read more

I love reading the reviews under this chic fil a, some of you guys are so entitled and so oblivious to how fast food is run that it is almost laughable. I've been to this chic fil a a few times, and each time has always been pleasant. Even if they give me something wrong or forget something, I completely understand and I realize that chic fil a is worth millions of dollars, and me complaining is not gonna get me anywhere! Love this place and love that they have become more inclusive to the LGBT community! Keep it up! read more

Had breakfast there yesterday and it was excellent. Used a promotion to try their new spicy chicken breakfast biscuit and it will be a wonderful menu addition for those who like spicier fare. It wasn't too spicy and there was plenty of real chicken breast meat to constitute a morning serving of protein,. And the biscuit was big and delicious. I ordered the cute little hash rounds to enjoy with my sandwich and they are delicious. Just the right amount of crunch. The coffee was good and the serving for a large coffee is 20 oz. There were options on creamer and for us purists who only like half & half that is available when you order at the counter, the other options of vanilla or hazelnut flavored creamer is on the condiment counter. Their condiment counter is awesome. All the various sauces you would want for your chicken or fries is arranged neatly for the customer to serve themselves in pre-sealed containers. There were selections of strawberry and grape jelly for those killer biscuits as well as honey. The final touch was a bowl of after dinner mints (even during breakfast hours). A lovely added touch was a vase of fresh flowers on each table or booth in the seating area and this store had free WiFi and well marked instructions on how to get on WiFi. I had the chance to check out the bathroom and it was CLEAN and well maintained. Soap, automatic towel dispenser, and even hand sanitizer by door on the way out. A+. read more

I have had a good experience at this location every time I've gone. It is always super busy, but they are fast (even the drive thru). The store is always clean and my order is always correct and fresh. My favorite menu item is the Chick-fil-A Chick-n-Minis. The only problem is, when I think about them, breakfast hours have past. If you need to order food for a special breakfast, a platter of Chick -fil-A Chick-n-Minis are a great option. They also have a fresh fruit platter that is beautiful and delicious. I have experiences both several times. Everyone was very have to show up to work and finding out what was available for breakfast! Note: You have to call a head for this. If you go inside to eat, you will likely have the pleasure of experiencing the host. He is amazing! I don't know how long he has worked there, but I can't think of a time I have gone and he wasn't there. He is basically there to keep the dining area clean and in order, replenish the condiments, and ensure you are have everything you need. It's pretty obvious though that his priority is you! I love the Polynesian Sauce (you have to ask for it) and my son (and now I) loves the Chck fil A Sauce (out on the counter). Access is not great, but I won't let that affect the number of stars I give it. Oh, and they are closed on Sunday, which is of course when I get a Chick fil A craving! read more

Service and food at its best! This Chick Ffil A a goes beyond to make the customer their number one priority. The food is consistently fresh and delicious. Their service is efficient and their product loves ip to the highest standard. 5 stars! read more

If you like Chick-fil-A and can get over the owners politics it's a great place. I've visited this place twice and food it quick and always fresh. Through the app I get deals every now and then too. The employees are always polite and much better service than any other fast food I've been too recently. I recommend everything lol especially the honey roasted BBQ sauce with waffle fries. 0 stars for politics but 5 stars for service and food read more

I love Chick-fil-A and I love this location. The staff is always kind and hustling. My issue is probably more corporate related because this location is getting more crowded by the day! One afternoon I waited 20 minutes in the drive through (most of the time sitting on the road to get into CFA) before I could even order my food. It was 30 minutes in all before I pull away with food. Then several times lately I have gone in at lunch and all of the tables are full. As a mom with 3 kids in tote, I'm less likely to visit this location because if I'm going to wait I might as well go to a sit-down restaurant where I'm guaranteed a table. Obviously there is a demand in the area, build ANOTHER Location! read more

I keep trying to find a location that I like but every time people have been rude and the food isnt good. I officially give up on trying to like it read more

Love chick fila! This location only gets a 3 because service standard is significantly less than other locations. Appears to be a high traffic/high volume location but not enough floor staff to keep up with seated guest demand. No one ever came to ask if I needed refill or a bag for my dine in experience. We sat, ate, and just relaxed as a family for about an hour so during this time, for no one to ask if we needed anything is a different service experience for us at a chick fila. read more

I get so frustrated, every time I come to this location they always get my order wrong. I ordered a chick fila sandwich they give me chicken strips, wtf. I ordered a salad I get no dressing how hard is their job to forget simple orders. I'm never coming to this place ever. Better yet I'm dont with chick fila all together. read more

My first Chick-Fil-A experience. Got the #3 spicy chicken sandwich meal. The spicy chicken sandwich was spicy enough to be tasty but not spicy enough to just take like hot. The sweet tea was delicious and the waffle fries were amazing! Gotta try the waffle fries! read more

Trenton as this location was so sweet and made us feel very welcomed. He definitely deserves a raise!

This place is great most of the time, but, this morning we ordered a chicken burrito and a chicken biscuit for breakfast. We received a sausage burrito and a sausage biscuit. That's just unacceptable. read more

Great staff over top friendly and helpful. Always have good luck. You must know. It is very busy and at times the car line is crazy long. read more

Great food, great atmosphere (very family friendly), and the price is worth every penny. I received my food within 30 seconds of being handed my change. The service is fantastic here. The manager on duty treated me like I was at a sit-down restaurant. He refilled my drink for me and took my tray and garbage when I was finished. This is the only Chick-fil-A within a 45 mile radius from me, and it's worth the drive any time I'm in Overland Park. It's extremely clean and organized. To the parents: there is a nice little playground for your children. Highly recommended! read more

CONSISTENTLY, hands down, the best fast food in town. The service is always amazing and you can count on the taste being the same consistent awesome quality. I am sorry you are not open on Sundays when I always seem to get a craving for fried chicken, but GOD BLESS YOU for sticking to your values! EATING MOR CHIKEN! (Shhhhhh - don't tell my egg-laying chikens here at the farm....) read more

Ben and Briana were super nice and polite to me. They engaged in conversation while still maintaining a professional persona. Ben was very patient whilst I tried to figure out how to use my card on the Omni device. Plus the food was delicious :) I didn't have to wait very long and all employees were wearing their masks responsibly. This is my favorite Chick-fil-A. read more

I'm a big fan of Chick-fil-A -- especially the lemonade. I suggest you try it if you like lemonade. What an I say that you don't already know-- fresh, tasty, good customer service, quick. read more

5 star definitely would eat again it was great I Will recommend Chick-fil-A or is not what I expected once again it is great this is all filler read more

My first Chick-fil-A experience was great and I'll definitely be back! The location was clean, staff friendly and food good. What more can you ask for! read more

We have now had this CFA cater two big family get togethers. The food is always fabulous and let's face it . . . everyone loves CFA. The owners of this franchise do a spectacular job. The delivery and set up is always perfect. But remember to order extra so there's plenty left over. read more

I normally don't give reviews but I must compliment the staff at this location. They are extremely polite and I must give them 5 stars. I dined in and it felt like I was at a 5 star restaurant. They were very attentive and as I watched them work they treated each person that came through door exactly the same. Kudos all the way. My food was great and made just the way I ordered it! Hot and fresh!!! read more

5 stars!!! Came here with my five year old daughter, ordered food, realized I had forgotten my wallet. They insisted that I take the meal free of charge. Came back later with the $ and they refused to take it. This is excellent customer service. Life-long, loyal customer now. read more

Hi. So here's the thing guys. This is my 4th horrible god awful no good very bad experience at Chick-fil-A OP. The first bad experience happened when my chicken was cold. The second bad experience was when my chicken had fat in it and I choked. 3rd it was honestly just bad. Like the food tasted horrible and not fresh. And to top it off with the 4th, some of the WORST customer service I've ever had, anywhere, periodt. They first didn't give my friend sauce Bc they were "busy". Second, I was here for almost 2 hours and not once did a worker come up to me and ask for a refill on my drink. And 3rd, the floor was slippery so my chair skid on the floor making me fall. So that's that on that. 0/10 don't recommend. O-town Chick-fil-A is better OP Chick-fil-A. read more

Why do I always crave chic-fil-a on Sundays when they are closed? They have the best chicken strips and of course they are famous for their chicken sandwich. My husband gets the spicy every, single time we come here. Their sweet tea is so good that I asked the manager what kind of tea bags they use. FYI you can buy their sweet tea and lemonade by the gallon. I don't love eating inside but that's only because it's usually pretty loud with kids. Also, the drive through line can get INSANE. When that happens, I usually just pull up and go inside and the lines inside will be shorter than the drive through. It's certainly not health food but as fast food goes, this is in our top 5 in town. read more

the food was bland, i encountered like a nice 5 workers. and how many times did i hear a my pleasure? 0. that's the longest i have ever waited at a chick fil a in my life! read more

The line is long but the staff handles the crowd well and quickly prepares delicious food. CFA also has a gluten free friendly options that my daughter with Celiac can eat and not get sick! Highly recommend! read more

The breakfast here is delicious, so is their chicken. Tasty fast food, good selection of sides, and quick friendly service. This place is completely deserving of 5 stars, but they are closed on Sundays. This is a big no-no... sometimes I'm feeling a Chick-Fil-A sandwich on Sunday. You lose a star, my friend. read more