The ice dream cone at Chick fil A is the absolute BEST. I get it pretty often and it is Yummy every single time regardless of the location. 10/10~ The ice cream is rich in vanilla flavor. Will definitely be back several times over. read more

Chick-fil-A - Ice dream cone - Fast Food Near Me - Owings Mills, Maryland

It's chick fil a. You know what you're getting regarding food, so take it for what you will. I'm reviewing for the service and events. They have free kids nights on Wednesday evenings, and the staff is so nice and friendly. Who I assume is the organizer, she is always so committed to making the kids experience very fun. And the entire staff is the same. They have a play room, and it's always seemed as clean as it could be (with germy kids running around). Kids nights can get kind of crowded, but I've been during both really packed times, and much more reasonable nights. All other nights, there are plenty of tables available. Parking can be weird with the flow of the parking lot, but it's manageable. read more

The food is always fresh and the service is always good. I have only went into the restaurant a few times, as i usually do the drive thru. but it is always clean and the atmosphere is welcoming. read more

Love this chick fil a! They are always giving complimentary rewards and the drive thru is fast and easy. They are so friendly, the food is always correct and delicious. I go here for lunch all the time. read more

Stopped for dinner tonight as it was close to my destination. I ordered the number 4 - Three strips, fries and a Sunjoy. I also also ordered a cookie. There was a kids event there with people drawing the kids. I thought it may take a while to get my food but it was not long at all. My food was good. The fries were perfect - Nice and hot. The strips - not so much. They were just ok. It was not enough to keep me away, so I will be back. Their menu headings were in English and Spanish for inclusivity. read more

Big janky to get into the parking lot but they are always on point with the food and sauces. Love the milkshakes especially the cookies and cream one! Will def stop by again Jake n kev read more

The most conveniently, friendliest, quickest Chick-fil-A location. I typically order for curbside, and the staff and service are always perfect. Food comes out warm and flavorful. While drive through is long, it always seem to move quickly and efficiently. I tend to not eat inside, but anytime I've gone inside, it is clean and welcoming. Chick-fil-A is always a good idea! read more

their nuggets. top quality. their service? how many coffee did they drink today? NO MATTER HOW MICH YOU ORDER, THEY WILL TAKE UP TO 1-5 MINS TO GET YOUR FOOD. yep bye bye mcdonalds ambiance: Pretty cool and chill. lots of melted-glass pattern looking celling lamps,tables are white, red chairs too. if ur a mom or dad wanting your kids to cut back on mcdonalds, this is the place. read more

Be prepared to wait if you go to this establishment. Apparently, delivery drivers take precedence over waiting customers. When I spoke up, the manager dismissed me and continued to assist driver. read more

So, I came to this location for the free Chick-fil-A sandwich they were offering for Veterans Day. I being a proud Army vet came in the store at 8:57 just to find out they stopped offering sandwiches at 8 pm. I asked to speak with a manager because the start and stop times are not visible to the average shopper and I was told I would have had to go to Facebook and it was posted under the stories. I thought maybe they would offer me something being that I frequent this location a few times a week and I didn't know they only showed appreciation for veterans during the hours of 10-8. Needless to say, I wasn't extended an offer nor was I going to ask. The manager seemed very uninterested in what I was saying so I didn't press the issue and left feeling kind of embarrassed. If your going to offer veterans something for appreciation we shouldn't have to beg for it. It's not like I was a day late. Anyway don't think I will be spending my money at this location anymore. Thanks for supporting the troops read more

Used to come here all the time after classes at Stevenson University. It has never failed me. Would go through the drive thru and they were always quick and efficient. Spicy chicken sandwich and fries were my go-to and it always hit. read more

The food is 98% consistent, which is amazing. It is rare that the food isn't the same or better that the last visit. However, morning staff isn't so consistent . There are a few employees who just seem to always be 'playing around' and not contributing (on personal calls, laughing/playing behind the counter). It would be different if customers weren't waiting in line or the drive-thru weren't jam packed. Management was made aware, but apparently the message has not been understood/delivered/taken seriously as the behavior has not changed. read more

Went through drive through ordered a chef salad. Got home and did not have all my trimmings in the bag but ok. Went back the next day through the drive through All I said was can you please don't forget my trimmings For my salad because they forgot last night ! I cannot tell you the great big delicious salad they made Me. It was so awesome Thank you Chick-fil-A ! That was so sweet of you ! I'll be Back read more

This is my favorite Chick-fil-A location. I've never had any issues. The fries are always perfect. I'm always getting special free treats from the manager. The drive thru line moves fast no matter what. Saturday afternoon, 06/08/18, I got in the drive thru line for a nugget meal and a Cobb salad. I redeemed a treat for a free small White Peach Tea Lemonade. It was really good. Not too sweet but not sour or bland. Perfect mix of all the flavors. I'll definitely be getting this flavor this summer. Thanks Owings Mills Chick-Fil-A for always getting it right. read more

I love this chickfila! Everytime I come here the staff is so friendly and helpful. Haley is one of the best delivery drivers as she follows instructions and is always polite. I also know her coworker Jordy adds extra sauces to my bag when I order, which is awesome. If you want good service and food, come to this CFA! read more

I purchased (2) spicy chicken meals and both came with a chicken breast that lacked meat . The sandwich was composed of breading . They're starting to lose their quality . read more

Chick-fil-A - Spicy chicken sandwich - Fast Food Near Me - Owings Mills, Maryland

I got a 8 count nugget from this location and it was not cooked all the way i almost threw up.... read more

Chick-fil-A - UNCOOKED CHIC FIL LA Chick-fil-A- Nuggets Meal - Fast Food Near Me - Owings Mills, Maryland

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Chick-fi-la did not have clean counters so once I left the store the entire bottom of my bag was soaked in water. I didn't think anything of it until I got home and grabbed my bag from my car and while I was heading to my building the bottom fell open and everything fell out all over the floor because they couldn't clean up and got lazy minutes before closing. I wouldn't go to this location!! read more

Always something delicious at Chick-fil-A Today I got the Hash brown scramble burrito with chicken. It's a great bfast item. Scramble eggs mixed with hash browns, cheese and sliced chicken nuggets. Hot and wrapped in a tortilla. Add some of the Jalapeño salsa with each bite and it's a delish and satisfying complete breakfast. read more

Chick-fil-A - Unwrap the flavor of the bfast burrito and salsa - Fast Food Near Me - Owings Mills, Maryland

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Rude customer service. I placed an order on the app for my dad. It was a bit lengthy (10 items ordered) and one sandwich was forgotten. It happens. I was upset and called to explain my situation. Veronica answered the phone. She said she would give me a credit for the sandwich the next time I was in that store... problem is that store is out of my realm of travel so it is unlikely I will be back there in the near future and by then I would forget. When I asked if she could refund my money she rudely said she was unable to refund it but could issue me a credit on my app...ok. That sucks cause I didn't get to eat but at least I could use it. When asked if that was ok, my response was "I guess it will have to be". She rudely hung up on me. I Will never return to this location!!!! They messed up and then were rude when I called them. read more

I can't thank Chic-Fil-A enough for the rewards they gave me. They helped me at a time when I desperately needed it. And their food is great. THANK YOU!! read more

This is the only fast food spot I'm willing to hit up in the Owings Mills area. Food is always hot, and the service is great. I think most of the employees there are college students at Stevenson University, who are always courteous. The only downside to this place is it's always busy as hell! The weekends are Ridicules here! But I'd rather have a busy establishment with fresh food being made, than a slow spot with cold old food. read more

Chick-fil-A - Drive thru on a Saturday! - Fast Food Near Me - Owings Mills, Maryland

This Chick-Fil-A is never, ever, ever without long lines, but on today I was able to pull right up to the drive through and place my order. This is my neighborhood location and they are good whether it be the drive through or going inside. I've done both and also have had the opportunity of eating outside in their patio area on a nice spring day. As their brand is known for the customer service is always pleasant and my order has never been wrong. I enjoy food here, and their recent addition of their Frosted Coffee makes me over the moon happy keep the good eats coming read more

Even though they are always busy. The service is Excellent. They keep it moving!!! I will keep going there hopefully they can stay focused!! read more

Super duper busy tonight. Drive thru line was so long I opted to walk inside. I was greeted warmly and placed my order quickly. Thought it odd I had to wait 5 -7 mins for milkshakes. I don't know how they're made but would assume they would be handed off quicker. Super side is pleasantly delicious considering its Kale served at a fast food spot. Super side was handed to me nearly 5 minutes before shakes. read more

Love taking the family here. Free refills if you eat in and they will come to your table to ask. Play area is always a hit with my kids.

I love this location. I never have a problem. The food is always hot and fresh. Make sure you use the app to get your free treats and place orders if you are in a rush. Their Ice is the best!!! read more

Chick-fil-A - Fast Food Near Me - Owings Mills, Maryland

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This location is crazy busy, whoa!!! Be aware. The drive thru is always super long. I have to say that they do an awesome job at tackling this long line. Food is always fresh, service is fast and staff is always helpful and polite. Excellent vanilla milkshakes and ice cream. Get one to try if you haven't. read more

4/3/14 It's Chick-fil-A!! They can do no wrong in my eyes! Lol! I use to work at Chick-fil-A in high school and still to this day I love their food and have never gotten tired of it! The drive thru staff is always so friendly, quick, and efficient! Even on the busiest of hours they make things flow quickly! I have never had a bad experience at any one that I have been to around the state and in the country in general. It never fails that some days that I want Chick-fil-A is on a Sunday and they are closed, but this was an awesome thing when I was in high school and gave me a known day off and I could go to church with my family! Chick-fil-A ROCKS!!! read more

Worse chick fil a customer service I have ever experienced all my years dealing with multiple chick fil a!!! "Manager" was mad that I ordered lunch during breakfast like the app offers and first tried to lie to me and say they don't do that when I have done it many times lied and said she was getting the manger when I clearly see she was the manger or at least one of them, comes back like well you have to wait 10mins THATS FINE THATS CLEARLY WHAT THE APP SAID 15-20min wait I wouldn't have agreed to it if I wasn't willing to wait . Then had a attitude giving me my food. If the manager has that attitude I know for sure the employees do. I hate dealing with attitudes from people handling my food makes me automatically think you are tampering with my food I'm turnt off from my meal. read more

GREAT customer service!!!!!! They forgot to put a item I ordered in the bag. Didn't realize it until I got back to work. Called the store spoke with the manager Sean and he said they would deliver it to my job and apologized for the inconvenience. THANKS again Sean!!!! read more

Consistently busy and that's why it's consistently fresh. The employees are very friendly, but seem to rush you to order and take your hind parts far away. That can be expected because business is booming. The prices are uppity compared to alot of other fast food chains, but at least they offer "real chicken". The waffle fries are the only reason I eat at Chick-Fil-a, where else do they serve these? I opt for the easy route out and get the chicken nuggets or what I've dubbed, "chicken balls". The mini sliders for breakfast were okay and the bread was soft, but not worth it. And where else is it okay to have chicken for breakfast? Great idea for chicken lovers!! Yum for cheesecake at a fast food joint! read more

Best Chick-fil-a I have ever been to. Food is always fresh and hot. Yes, it's busy pretty much all day but that drive through lane moves so fast. The employees are always courteous outside of an occasional ditzy teenager. The only fast food we eat around here and it will stay that way regardless of line length. read more

Love this place! food is always hot, service is excellent and food is oooo so good! if you dine in there are servers that refill your drink and clear off your table as well. Drive thru is always fast and efficient!! read more

It's Chick-fil-A!!!! Always fast and delicious despite the crazy lines. Never any issues. Always friendly and polite, quick and did I say delicious (nom nom nom). I love how they have extended the menu with salads and even the cod sandwich. You HAVE TO...MUST get the lemonade or a milkshake. Yummo! And let's discuss breakfast...chicken minis are awesome! As are the hash browns. They will never let you down. read more

The customer service here is always good and I pass the one on Reisterstown Road to get to this location. The food is better too and the wait isn't as long as the one on Reisterstown Rd. also read more

You really can not go wrong with Chick fil A this place is great. I frequent this location and the only major complaint that I have is that it's kind of slow. For a location that is so busy you would think that they would have mastered efficiency. Nevertheless the is food still good and always right. read more

Chick-fil-A - Chick-Fil-A.... The outside. - Fast Food Near Me - Owings Mills, Maryland

The location is always packed, clean, fast, and customer service on point. I prefer to pay more for good customer service and polite staff members and even wait in those long lines than deal with ignorant people at other fast food establishments where the staff do not take pride in appearance or their work. read more

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Yuck very disappointing I had a simple chicken fillet with bacon and cheese if they could have added more salt I don't know how. the reason they give you the sauces is the cover up the taste. Fresh healthy chicken fillet maybe not. The taste was artificial like it was created by man and just about as horrible as an artist in chicken sandwich I got a few months ago at McDonald's. That delectable treat ended up in the trashcan. Lunch gets very expensive when you throw away the food it was my mistake thinking I would get a nice meal but I will not make that mistake here again, what a shame read more

Hello management, I would like to first say that I love coming to this chik fil as the food is good and most of the staff is professional and friendly. WHY THE 1-star review, you might ask well here we go. I've been coming to this location for quite some time and was use to being greeted with a smile , a friendly hello, a few laughs , and even a hug from some who I've established a good customer relationship with. The person working the dining area would always come by and ask how I was doing , offer to refill my drink, and even engage in laughing conversations with me but that all changed when I noticed that those Things changed , in reference to friendly conversation and a simple refill or taking my tray away for me. I then wrote a unhappy review in regards to this and simply started just going thru the drive thru only to get my meals. I was responded to by the owner operator who addressed the matter and promised that this was not the chik fil way and he would personally make sure things would change. I expressed concern that the person involved in my complaint would be displeased about it and treat things accordingly and was told that they don't know who writes the complaints or reviews and there shouldn't be any retribution as a result. Well, after 4-5 months of drive thru only service for me, against my better judgment Me and my wife decided to give the dining area another try and I was very dissatisfied as the exact same dining person now simply (doesn't speak to me, ask if I need a refill,doesn't take my tray away ) in fact they purposely avoid me by either walking in the back when I come in or suddenly making themselves busy while staying on the other side of the restaurant to avoid contact with me/us in any way. After we ate our food, we emptied our trays and walked to the front to get refills by the cashier since the dining room person didn't feel the need to check on us. This is fine on a personal level for me but not fine as far as professionalism is concerned. I am now being purposely ignored by this staffer all because of a review I wrote about the service they provided. I strongly feel that just because someone is reprimanded for bad service, they shouldn't be aloud to then retaliate by ignoring the customer and totally neglecting to provide the same friendly, respectful, and courteous service to that person as a result of the reprimand. Is this the chik fil way or the staffers way of business. This entire ordeal was strictly business but they have turned it into a personal thing and have decided that they are not going to provide any service to me/us (personally) as a direct result of my prior review that they got in trouble for. To the owner operator- you don't have to take my word for it , simply review the recording for 7-7-19 between 11:10 am and 11:45 am and see for yourself the exceptional service I received. Thanks and I hope this helps in your decision to remedy this m read more