They forgot our shakes we never got them! Guys were not direct i didn't know what to do. It was a literal shit show. Someone just let teens run everything. Waited 30 minutes after telling the guy at the front. Nothing! They don't listen to this poor boy at the front and its so sad. He called twice for our shakes and nothing. People are different but EVERYONE needs to be heard. I'm tired of it. I work hard so I deserve the same with the places I go to but no. I only get so much time off and this experience left me feeling like shit. On top of that my food was cold from waiting so long. They were not adequate to deal with big lines. They should take lessons from in n put across the street! read more

I love chick fila but this location is not it. They take forever and their attitudes are not what I have experienced in the past at chick fila. I've been in lines 5 times as long as the one at this location and gotten through quicker. read more

We usually only stop in here for drinks and fries, but I can say that they have never messed up or order or given us sub-par food. The line here gets crazy long (as does the line for everything else in this area), but they are usually able to get through the customers quickly. I've never had to wait more than ten minutes total. The staff are also incredibly friendly, which is what makes me give this place four stars. They are always very nice even when the line is long. I'm sure there are other locations we could go to that would be less busy, but this one is closest to us and the great service keeps us coming back. read more

Ever since they changed up the drive threw this Chic Fa La is horrible. I have been handed my food 4-6 cars before the other got there food then had to sit there and wait another 5-10 Mins to wait to get out of the drive Threw. What really was my last straw today is they handed me the food several Cars back and it wasn't even fresh hot warm food It was some older not fresh French fries read more

Love the food and everyone was fantastic. This location is super clean and very fast when ordering. Great job!

Whet to Chick-fil-A yesterday afternoon for 2 Ice Cream Cones huge line cars wrapped around the parking lot after waiting inline for 20 minutes kid came to the car window and said we are not serving cones no signs stating that. Asked to talk to a manager who sheepishly came out and huddled with 3 other kids turning and looking at my wife and I several times before approaching my car offered no explanation why and when I said put a sign out front before you are locked into the long line he offered nothing for my time bad customer service!!! read more

We ordered 2 grilled chicken sandwich meals. Got the order home and they did not give us fries. After waiting in line for 15 minutes before ordering, we were not interested in going back. The sandwiches were tasty but learned a lesson to check the order before leaving. read more

Awful service! I ordered a $32 to go order which included a salad. They did not include utensils and unfortunately I did not have any utensils available to me at our destination so I had to toss my salad in the trash and eat the remainder of my kids food. I called to let them know and they told me that I needed to request utensils for a To go Order. Really???? So I am out $8 for a salad I couldn't eat because they don't provide utensils for to go orders. I'm over this place! I thought they were known for service and the guy wasn't apologetic at all, said it was my fault I didn't ask for the utensils and didn't offer a refund or any way to make it right! read more

chick-fil-a ate this shit up today !!!!!! first bite of the fry n i knew it was gonna be a good meal, tasted like true potatoes. the sandwich was so mf juicy every bite exploded in my taste buds. this is THE day to get chick-fil-a from this location. 1000000/10 best chick-fil-a meal of my life please and thank you to the workers, keep workin it read more

I had an order that they asked me to go to the VIP spot so they could bring it out to me. I waited 25 minutes sitting there waiting for my food. I called inside and asked them if they were going to bring my food out and she told me yes I will bring it right out. 10 minutes later I had to go inside the building for them to say I'm sorry. Definitely would not recommend this location. read more

Fantastic customer service, friendly staff and food is quick and efficient. The food was fresh, delicious and well presented. I find the way for the waiters to find the customers to be unique and fun! The chicken is delicious and what is paid for. Some places put scrappy little chickens or a half of a chicken tender - not here! Yummy sauces as well. Salads are FRESH and taste delicious and healthy. 9/10 would love to come here again! read more

My dad and I split the 30 piece chicken nuggets. I love the food here! Tastes like real chicken! read more

Chick-fil-A - Gettin some chicken nuggets at lunch! - Fast Food Near Me - Peoria, Arizona

Let's face it all locations are always packed but this one is specifically packed because of its closeness to the shopping areas but I'm fine with the wait because the employees are quick, kind, and have never messed an order up. The inside is clean and well maintained even during busy hours. I enjoy seeing the fresh flowers on each table and the balloons for the little ones. What I love about chick fil a is that the staff isn't stingy with sauces which can be a pet peeve for most people who like different sauces or one sauce doesn't cut it for your whole meal. That leads me to the vast variety of sauces that chick fil a offers. The list is long and if you like a ting of spice I'd recommend trying the zesty buffalo! To finish, Chick fil a has the best ice cream swirl cones in the USA (in my opinion). Top your meal or treat yourself to a cold treat on a hot summer day with an ice cream cone please you won't regret it read more

We went when they had a special on nuggets. It was a fun experience. Even though the sandwich is bit pricey it's worth every penny. The restaurant was clean and the atmosphere was fun and energetic read more

So let me just start by saying I travel all the time and go to different chickfilas almost every week. This is by far the worst one I've ever been to. The girl who took my order acted like we were bothering her the whole time. Sorry lady I didn't mean to bother you at your job that you're getting paid to do!!! These workers clearly didn't go through the "my pleasure" training camp. Maybe this Arizona heat is getting to their heads or something. Also the food was Reggie. Don't go here, go enjoy a nice delicious burger next door at in n out which is where I went immediately after throwing out my meal. read more

Yes, I know-5 stars for a fast food restaurant, but I swear, this place deserves it. When I was a kid, it was always a treat to walk by the Chik-Fil-A in Metro Center and be lucky enough to get a sample of their delicious chicken, and would feel even luckier to have money in my pocket to buy a sandwich from here. Well, my man had never eaten at this chain, and since we had a very long road trip home ahead of us, we decided to have an early lunch here on our way out of town. This is not cheap fast food. It is high quality stuff-juicy chicken, fresh ingredients, nice fruit cup (including strawberries) for an alternative to fries. The cleanest bathroom I have ever seen, people coming to our table to offer up drink refills, asking if we were pleased with our meals, etc. One reason I like them is that they don't put mayo on their sandwiches!!! This is a "Christian" business. Closed on Sundays, not sure of the politics, but interestingly enough, the only Bay Area location is in Fairfield... A definite place to try as an alternative to all the regular fast food chains-and to know there is delicious, fresh and moderately healthy food.... read more

Do yourself a favor and drive to the 59th and Thunderbird location, way better service.

They put old fries and an old chicken sandwich for sale that was made 30+ minutes prior and deemed it safe for human consumption

Yummy yummy... the food is always freshly made the fries are so fresh and very friendly, patient, and polite staff, I come here offten and everytime its the same warm experience. Thank you! read more

What can I say? It's Chick-Fil-A. They're restaurants are consistently clean, food is delicious, service is fast, and staff are always courteous. I have yet to go to a Chick-Fil-A location that failed to meet that expectation. read more

One of the worst Chic Fil A restaurants I've ever been to. Been a customer for over 30 years and have been to many. Screwed up my order several times before but not by leaving stuff out just not getting sandwich correct. This way I get something for the inconvenience. This visit I ordered some food for my staff and a breakfast sandwich for myself. They forgot my sandwich so basically I didn't get to eat breakfast that day. I let customer service know about the screwup and instead of taking care of me by replacing the sandwich and something for the inconvenience they sent me a coupon for a free sandwich which takes care of the one I paid for but nothing for having to go hungry that morning??I reached out to them with my disappointment and got no reply. This company is getting too big and makes so much money that they don't have to care about their customers. Terrible experience and now I question whether to ever go back. Thanks for nothing read more

We love chick-fil-a however this location is terrible. I had a worker give me attitude when I asked how much longer it would be get my food. We waited 25 minutes to get two kids meals and a chicken deluxe sandwich. The bun on the sandwich was half torn off and the lettuce was wilted. It was awful. I would recommend trying a different location. read more

If anyone was ever been to Chick-fil-A, you'll notice a few things.. 1. How incredibly polite their employees are "Hi, how may I serve you today?" 2. How good the food is 3. How polite they remain... We had lunch here this past weekend and once again a very nice young tween took our order with a smile from ear to ear. I paid, and shortly our food was ready to go. I like to eat mayonnaise with my chicken nuggets while my girlfriend eats a mixture of their chick-fil-a sauce and the Polynesian sauce. It's good, trust me.. The place was packed, so my girlfriend stood to scope out a table when one would be available. She found it. We sat in the most perfect spot for people watching.. I love to people watch. I could do it all day. Funny moment though... One of the employees dropped one lonely nugget on the ground and for ten minutes, we sat and watched people walk over this one nugget. The employee that dropped it stepped over it.. (not exagerating) 8 times. He kept looking at us like "What??" ...we just grinned. It was fun. Finally he picked it up. Good place, good food, good times. read more

Apparently you're satisfied with the way you get your chick-fillet, out in Arizona they put sauce on the sandwich and then you can order extra if you so choose to put more on. I guess some have had the opportunity to enjoy it a different way. read more

Who doesn't like this place?! It's amazing! Amazing vibe, people, employees, and food. Highly recommend.

Excellent food, every meal is consistently good over the years we have gone, they have outstanding customer service every time you use the drive through they wish a good day and thank you for coming. If you prefer to dine inside they also have amazing service, for example on a recent visit we accidentally threw away one of our members dental retainers, the staff was quick to help assist us to look through the trash until we found them. When you walk in they always greet you with a friendly tone. Highly recommend this place, best restaurant in the fast food chain. read more

I do love this establishment and how kind employees are....however the play area has stunk worse than a HS locker room the past 2 visits. To the point it is nauseating. I hope it is a fluke. When in Arizona we come here at least weekly if not 2/3 a week. I would hate to have to avoid it. read more

This review does not even deserve a star. I was just at the drive-through and got a large fry with a big order. I told Alexis the drive-through attendant that handed me my food that there was no fries in my bag. That it was missing a lot of them. She told me corporate said this is the standard. Here is a photo of exactly what I received. I will be calling corporate because Alexis was very rude and should not be working at the drive-through. Then I proceeded to call the manager and she told me that last month they were $4000 in the negative for over pouring on Fries. I cannot believe got this kind of customer service from Chick-fil-A. I usually have a great experience. I will never be going here ever again. And then I will be calling corporate to tell them how the manager proceeded to tell me about the stores debt instead of trying to resolve my issue.Good customer service we're just hand someone a new fry. This is just ridiculous! read more

Chick-fil-A - Fast Food Near Me - Peoria, Arizona

Hello, this is your self professed Chick-fil-A *ADDICT* speaking :) I have been hooked on the stuff since I was a teen. Back then, we'd walk past the only one that was near us, in the Paradise Valley Mall, and we'd happily gobble up nuggets from the tray of "free samples" outside. We were broke stoner kids yet none of the employees ever hassled us. Very cool. It's been 18 years and I'm still as in love with it (no, probably MORE!). Biggest difference is that I'm no longer a malcontent & I have money to pay for my nuggets :) LOL! Oh the other big difference though... I no longer live in Arizona where Chick-fil-A's are a dime a dozen! And so, I must drive long distances to get my treats. As this is the case though, I have been to many CFA locations all over both California & Arizona. They are typically always nice establishments, well taken care of full of good employees. This location in Peoria however, is extra special somehow. One of the main reasons I believe? Leo. Leo Lichter is the owner of this location (and I believe the Metro one also?) He's a friendly face who I always saw busting his tail behind the counter in MetroCenter and when I come to this store I still see him doing it here, years later, even though his employees are close at hand already doing the same thing. I have never seen this man without a smile or kind greeting. He TRULY cares about his store, his employees and his patrons. You can just TELL. The quality of food here is better because of all this, even though CFA never sucks. As the first poster said, there is always someone coming to your table offering to refill your drink... the fruit cups are always fresh & tasty, the sweet tea never TOO sweet nor too watered down. Yes, I always come to this location several times during my trip when I'm back in town visiting the folks. And I always look forward to seeing Leo & his crew of very polite friendly employees, knowing I am eating good food in a clean well cared for environment :) Oh I almost forgot... in case you didn't know Chick-fil-A is ALWAYS closed on Sundays. It's a rule instituted by Truett Cathy, the man who started the business. This is just another thing I love about the place. Staying true to who you are & adhering to your religious beliefs. God Bless it! :) read more

Terrible costumer service!!! I just went through the drive thru and ordered 2 sandwiches and a large fry. When I got home and looked in the bag, there was a sandwich missing. So I called the Chick Fil A and told them about the missing sandwich, thinking they would correct the mistake. They told me that the person working there remembers putting two sandwiches in my bag?!?! And that they would have to review the tapes and mail me a coupon. What in the world?!?! How on earth would this person remember bagging my order from 30 minutes ago??? And now I have to wait weeks for a coupon for a sandwich that I paid for today?!?! I will never be going back to this location after being a loyal costumer for over 10 years. They acted like I was lying about not receiving the $4 sandwich- awful, just awful :( read more

I do not normally go to this location, but after waiting in drive through line for close to 20 mins I picked up my 12-count grilled nuggets and returned to work only to find they were not grilled. I drove back to the location and explained what happened ...but once I got to the window, there were 4-5 employees all talking about what to do. I'm assuming at least one was a manager . Then I was told "we will give you the grilled nuggets THIS ONE TIME as there's a cost difference. I explained I didn't even look at my receipt, and it look an additional 30 mins out of MY DAY to go back and turn in the incorrect nuggets. I was lectured AGAIN!! Very poor customer service. read more

Worst customer service ever the workers are rude . I am vegetarian and they but bacon on my salad when I asked them not to then they didn't want to correct the problem . Compared to other chick fl a locations this one is the worst read more

I love this restaurant. You can get fast food, without being treated like you're eating at a fast food restaurant. There are live, growing flowers on every table, free wi-fi, impeccably kept restrooms and dining area, little cups of cheerios to keep small fry entertained while waiting for meals, the list goes on and on. Every Wednesday is family night, with a different entertainer like a baloon artist (who won't accept tips), a magician, and others. They help out local schools with fundraising nights and accept any coupon, expired or not. These are just a few of the reasons that this place deserves five stars. Amazing (they also do online ordering. How cool is that?) read more

This is the second Saturday night in a row that we went there. Each time the service has been terrible! It is nothing like what you would expect from the Chick-fil-A restaurant. The portions were very small, I mean ridiculously small as far as french fries go, and the chicken in our chicken nuggets tasted like it sat for hours. Needless to say I don't think we'll be going back anytime soon read more

I heard so many good things about Chick-fil-A, so I had high expectations. I got a grilled chicken sandwich and it was soggy and flavorless. The food was disappointing, but the staff were nice and the tables were clean. read more

The staff here is so friendly and attentive. They have balloons for the kids every time we stop in and a sweet man always refills our drinks. Love coming here and each time it's consistent with food and service. Thanks read more

Ordered thru door dash last night and was shorted one sandwich. Husband already reviewed them and gave the driver an extra tip before noticing. Not acceptable!! Either the driver ate the extra sandwich or Chick-fil-A screwed up our order. Either way will not be ordering door dash from them again. read more

So after my last review the owner contacted me personally (through Yelp) and apologized for my experience and comped a meal for me. My next experience was very good. I raised my rating because it's not every day that you encounter a business willing to go the extra mile for their customers. I was very pleased with the fact that they took time to reach out and correct the experience for me. Thanks Chik Fil A! I'll keep coming back. You model the way for customer service exellence. read more

Amazing food! They give you the best quality! The lines can be long but idc its worth it!

Employees are always a pleasure to talk to. They go out of their way to help you. It's refreshing to stop by and see people happy to help you and go above and beyond for you. I truly enjoy stopping by. Food is amazing and service always makes it better. read more

Chick-fil-A - Fast Food Near Me - Peoria, Arizona