Every time I visit this location, the food is always delicious, the staff is always friendly, and the service is always great. I don't think I've ever been when they haven't been super busy, and the wait is never too crazy! I will definitely be back because the nuggets and Polynesian sauce are the best! read more

Very disappointed with the customer service at this Chick-fil-A. My order was incorrect on 8/12, and after contacting the restaurant, I was directed to submit an issue through the app. Chick-fil-A Cares later offered a free sandwich, but the coupon was only valid for one day. I called on 8/19, and after speaking with an employee who spoke with a director, I was told they would honor it that evening. Less than 20 minutes later, my husband went through the drive-thru, but no one knew anything about the situation and the coupon was not honored. At this point, it's not about the free sandwich, it's about how poorly the entire situation was handled. The service at this location has really gone downhill. It will not be my pleasure to visit this location again! read more

Went to this location for the last time today food gets zero stars the chicken on the original sandwich is always overcooked. Gave two stars for nice employees read more

Always great customer service. Can't remember the manager's name, but he always greets customers with a smile and says have a nice day and seems happy to be there. Food has been cold a few times but I guess that's to be expected with a long line sometimes. Best Chick-fil-A I've been to read more

I tried to win and find the gold cup, but I just spent $3.99 on a cup. The cold chicken wrap is now overpriced at $8.59, but the new Dr. Pepper frozen shake was very good and blended well. read more

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Quick drive thru visits are always good when you can use the app! Today I got a classic spicy sandwich and fries and it didn't disappoint. Staff are always friendly. Yum as always. read more

Chick-fil-A - Fast Food Near Me - Peoria, Arizona

Everything is usually Great,food service every thing,but I have one request. please stop putting so much salt on fries. Add a salt pack to your bag, instead of so much salt. My daughters hypertension and my heart disease do not need so much salt. Your not the only restaurant everybody is doing it as well. That's my only concern. Thanks. read more

The chick fil a on Peoria and 35th ave (not exact but major crossroads) gives their outside employees ice vests that are hi vis in the heat. Definitely you guys should look into going your outside employees that as they looked beat down by the killer heat today. Food was good. read more

I placed a mobile order. The mobile lane was forced into the regular drive thru lane. I only ordered a sandwich and a drink with no special requests. When I was at the front of the line, I watched as at least six cars with much larger orders than mine received their orders and drove away! WHY? The service was terrible! I would say that from the time that I scanned for my order, it was probably at least 15 minutes. How can they be that ridiculously slow? In addition to the fuel that I wasted I observed several fan misters wasting a lot of water while there were no employees that were working anywhere near them. What a waste of water in Phoenix in a drought! Do better! read more

Spent a nice summer morning here with my son! The owner was here and went above and beyond, really making our day!! :)

The service here is always quick and fast and the food is always delicious and the ambiance is always great and I always come back when im looking for a quick meal that's never over priced read more

Chick-fil-A - Chick-fil-A Deluxe Sandwich large fry - Fast Food Near Me - Peoria, Arizona

my experience at this Chick-fil-A was quite an unpleasant one at that. The fries were room temperature and it felt like they had been sitting out. The employees were pressuring us and they didn't say my pleasure. I asked for extra pickles on my sandwich and I picked up the one that said extra pickles but it ended up having no pickles. And the people who wanted no pickles on their sandwiches got pickles but then one of the other sandwiches got the extra pickles even though we ordered it without. One other thing is that I think it's weird that the menu screens show up after the people come to take your which should be switched around. read more

They don't carry the menu that other locations or the website shows. Refuse to make substitutions like remove chicken from wraps or salads like the website says. read more

Chick-fil-A - Fast Food Near Me - Peoria, Arizona

Although I have enjoyed eating take out food from this location before tonight's take out order was very disappointing. I ordered an 8 piece chicken nugget meal. However, It was hard to find an actual nugget because there were so many dried out, hard pieces of partial nuggets, mainly just the nugget crust. There were 3 pieces that looked like a normal size nugget that were edible. The irony is that on the inside of the box it says every bite made just right. read more

****Updated Review: Chick--fil-A got right back to me about this to make things right and I appreciate that! It took us a while to take them up to on their offer but we finally did and had amazing service! I didn't get the managers name that helped us but he was great and so were all of the other employees there, as has been our experience except for that one time. Thank you Chick-fil-A for appreciating our business enough to reach out to make things right with us. This is a the hallmark of a business that cares about their customers. We will definitely be back! read more

We ordered a 30 piece nuggets and only received 25. Not only overpriced @ $20 but dried out and rubbery plus short 5 nuggets. Then they wanted me to jump through hoops when I called to complain. I really want to support this restaurant but it's just not worth it. We won't go there anymore. read more

The boys running the Saturday morning drive thru were upbeat and got my food to me quickly! Top tier

I ordered a 12 count nugget and they gave me 8 wtf! I come here all the time service is great but they need to pay more attention bc I bought a 12 count nugget and got 8 give me my money back read more

lol went to chick fila today for the first time in probs 10 years, proud to say, cuz I needed something quick and close by. Was honestly delicious but holy shit the fries are so salty. I got a 12 piece grilled chicken nugget and med fry combo and while it was amazing .... It was so salty like I said. I just don't understand why u need to make ur fries covered in salt like they are amazing with the a little bit as well.. won't be back for awhile, hopefully lol, but it was super bomb not going to lie. Really friendly service people in the drive thru! read more

Very nice Chick-fil-A. Clean and very good service. The nice young man at the register, Dom was very nice and provided me with excellent service navigating through the menu as it was my first time ordering there and help me get some very delicious food. A truly great establishment unlike no other. read more

The food is very tasty juicy and never dry well the spicy biscuit is a bit dry but tasty. The service is really fast i love it but on morning saturdays it's a bit slow but that's okay! The vibe is good just like a normal chick fl a. Free water and free balloons make me happy and ketchup utensils free. I personally enjoy it here it's a need! read more

This is the best chick-fil-A! They are friendly, fast, and clean! My kids love playing on the playground and getting a balloon on the way out. It is a busy location, however, they are quick to make the food and clean the tables/floor. I recommend this location! read more

Chicken nuggets was not the same I always buy before. It was cold and chewy when received. Feels like eating a cardboard. The mini chicken sandwich was a total joke. I know it's mini but did not expect to be like a baby size kind of sandwich. The DoorDash driver was very good and delivered on time. read more

I've never had a bad experience until today, the lady working the eating room area was harassing me about a CLOSED water cup that I did not want to leave outside of play area because it had my CAR KEYS connected to the cup. She would not stop monitoring me and telling me I had my CLOSED water bottle in the play area. What a way to make a customer feel uncomfortable. If you want to be a security guard, I'm sure she can go find that position elsewhere. read more

I asked for dr.pepper they gave it to me flat, u asked for Diet Coke to change it and it was still flat, I went back to see if they could fix the issue and the manager told me that's how the Coke is, and I asked for a refund because that is not true. Super unprofessional read more

Place is horrible. We order 2 #1 breakfast meal with 2 drinks. Pulled up to the drive thru and the Oder was wrong. After 3 conversations they still couldn't get it right I'll never go back no apology no nothing just over priced breakfast followed by incompetence read more

On Veterans Day Chick-fil-A advertise a free sandwich for veterans. I am a Vietnam veteran, on Veterans Day my wife took me there to the Chick-fil-A restaurant on 83rd Ave. in Peoria to get a "free" sandwich after getting in line in the drive-through. They informed us that this particular location in Peoria was not participating in the Veterans Day Promotion, it tells me everything I need to know about this organization, total bait and switch in disrespect for American's veterans! I will never eat at another Chick-fil-A restaurant and I will do everything I can to influence my friends and family to do the same. You don't deserve our business. I encourage all veterans to find a better serving restaurant who cares about your service and about you as a veteran! read more

On August 29th at 4:19pm this location stole $51.03 from me I was given an incorrect and inedible order. The store manager told me he cannot refund me if I come back in store to call chik fil a cares, they will refund me. I contacted Chik fil a cares and still have not received my money back. Beware when visiting this location they do not care about quality or service. read more

If I could give ten stars for this location I would. I love Chick fil a no matter what, but this location has it dialed in for sure. They've definitely mastered the double drive thru lane and it moves so fast. Part of the way is covered and shaded with misters which is awesome for their employees because it's so hot out there. We were greeted quickly and our order taken . We had our food and drinks in under 10 minutes and the line was really long. Awesome job! read more

Chick-fil-A - Fast Food Near Me - Peoria, Arizona

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Great food and wonderful and friendly staff. It's just like visiting family and friends.

I just wish they had coke slaw. Everything is delicious and fresh. Staff amazing! Clean restaurant. read more

this place is so yum and they have great customer service. a young gentleman by the name of dom was very understanding of my complex order and is very respectful aswell as all the other staff. this place rocks!! read more

Short review. Not much to add. Service and food was everything one expects from Chick-fil-A. Drive thru, like most Chick-fil-A locations was busy. I decided it might be best to go inside. Ordering was quick and easy. Food was out relatively quickly. Food was all hot and fresh. Grilled chicken was on the small side. Chick-fil-A makes one of my favorite brownies. Brownies are rich and fudgy. Always worth grabbing one, even if it means getting one to-go because it is breakfast. Service was the standard "my pleasure" service. Due to COVID, the children's play area is closed. 100% understandable. It is still sad to see. read more

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We stopped by to try the "crispy" chicken biscuit. It was very good but one thing their chicken is NOT crispy. Yummy biscuit. Service is always great. read more

0 STARS! If this were possible. WHO manages this location because clearly they need to be replaced , someone should be held responsible for the terrible staff they have. This is a great example why fast food places do not deserve to make so much money per hour! Take them down to what waitress employees make , maybe then they'll put an effort to get orders right! Ordered a combo, NO HASHBROWNs in bag. Also LEO repeated the sauces : 2 Buffalo and 3 Salsas ... guess what the receipt does not reflect that clearly! But okay, asked at the window AGAIN (3rd time) , why is it that I received 0 sauces??? NEVER have I had and issue with the location on 59th Ave and Thunderbird! Clearly the people at this location need to go train at the other location: 1. LEARN customer Service Skills 2. LISTENING skills 3. Apparently they need to learn how to double check their orders! This location ALWAYS gets something wrong, why do I come here, it's closest and in a rush situations only! This location needs better MANAGEMENT AND STAFF! Or is it better training? Terrible terrible terrible... read more

Chick-fil-A - Failed order - Fast Food Near Me - Peoria, Arizona

The food was really good. I've never had their breakfast food before until today and it was delicious. Service was amazing. Even though there was a long line it went by as if there were only two cars in front of me. The workers were very knowledgeable and kind. read more

Chick-fil-A - Fast Food Near Me - Peoria, Arizona

Great food! Nice and big and spacious inside. Yummy chicken. Every year is cow appreciation day which you dress up like a cow and get a free sandwich, or wrap or nuggets. My favorite is the wraps and the Chick-fil-A deluxe. Get the app & scam ur phone to get points and redeem for free food. This location doesn't have a patio. Love their ranch and Polynesian sauce! read more

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Raegan in the drive thru rushed us & it caused out order to be messed up. The people inside were extremely helpful with resolving the issue but Raegan was rude. read more

Still by far the worst location - Arrowhead. Service meh! Not ADA approval they don't honor the handicapped senior with a handicapped license plate. They have told me several times not to come back because I requested management to tell the non-handicapped delivery driver not to park there but the manager has always told me (up to 30 minutes for one sandwich) to wait until the delivery driver gets their order first. The ADA law doesn't apply or allow non-handicapped persons to park there. I tried with my patience and tolerance with management's demands every time. So I stayed away from this location for over six months and they have not changed. Now it's time to close this location. They have been doing this for five years. Are they racist or ageist at this location - Arrowhead? It's a very bad atmosphere here! read more

This location hasn't changed since I moved. The 7 outside order takers did not come up to me in the drive thru when I drove up. They instead stood in the lane causing me to not to be able to move forward. One employee then came to my window and asked if I could pull up further while the rest were still talking and laughing and blocking the lane. She then interrupted me twice while ordering, and then the employee who took my payment didn't say 'my pleasure' after I said thank you. The FOH standard has always been low and most likely always will be. read more