the chicken is always undercooked and the man at the window handing out food is always in a rush and rude! Definitely one of the low end chicks I've been to read more

Love our chick fil a! They are fast, especially with curbside. The staff are sweet and always smiling. I love their chocolate chip cookies--warm, gooey and lots of chocolate! read more

Always great service and consistent food! The staff is always extremely sweet at this location

I go to this Chick-fil-A almost everyday for lunch for 3 reasons 1. Mobile ordering is the best. 2. The staff is super friendly and I can always expect great service. 3. It's the closest place to my work (but even if it wasn't I'd still go here just for the service) This location puts the Chick-fil-A closest to my house to shame, and almost makes me want to drive a little further just for better service.(: read more

Great service! Busy drive through and still got great service! Really appreciate the employees outside assisting with ordering and delivery. So much better than screaming into an intercom. Nuggets were consistent in size and as always DELICIOUS! read more

Chick-fil-A - Fast Food Near Me - Schertz, Texas

Thank you for making nuggets well done when requested. I'll go out of my way to drive to this location instead of The Forum Selma location. Plus you guys are a lot nicer! read more

I forgot my wallet and my wife ordered food for me to pick up. Long story short, I went to this store instead of the one she ordered at and the gentleman who helped me through the drive through was not only understanding while we fixed it. He made conversation, light of the situation, and the food was great as usual! I will definitely continue to give my business to this Chick-fil-a! read more

Chick Fil A always has great customer service and I appreciate the employees being ultra polite. Nuggets with polynesian sauce always seems to be my go-to when I go here. read more

First let me say...I LOVE CHICK-FIL-A!! I keep giving this location the benefit of the doubt (closest on to my house, 20 mins away) and having faith that the food will live it up the Chick-Fil-A name but this never does! Fries are consistently over or under cooked, Sweet Tea isn't ever sweet oooor they purposely give me unsweetened either way not good. And chicken is not God sent like other locations. Not sure what's going on but be aware of this location read more

This is the fastest Chik-fil-A drive thru I've ever been to! I love it!! I've been here several times and the employees are friendly and my order is always right! read more

Been here many times now. Morning, afternoon, and night. The place is very wel kept as far as the lobby and the condiments being neat. Service is always fast, even during the after school rush between 2:30-4:30pm where parents take their kids for play time and an early dinner or late lunch. Nights are nice. Not as many kids if you have younger ones who want to play. Example be 3 or younger. Had a very helpful staff named braham I believe. Was difficult to read the name tag but it was a girl that helped me. Was very attentive and pleasant service. Food is always quickly served and also warm and delicious. Been to other locations and very consistent with service, food, and cleanliness. read more

Good food. You can never go wrong with Chick-fil-a. I love getting the original chicken sandwich with pickles. I also love their waffle fries! read more

Chick-fil-A - Fast Food Near Me - Schertz, Texas

First time ever I've been disappointed in my favorite chicken place. Went thru for breakfast. They are out of hash browns. Would I like to choose another side? Sure. But, they uncharged me for it. Really? Their issue, being out of something and if I want another side, I have to pay extra??? I explained that to the lady at the window. She just charged me and gave me a breakfast sandwich only. I'm not asking for anything for free but at least offer to split the uncharged cost. Poor form. read more

This chick fil a is the worst chick fil a. Every time I go the I am so dissatisfied. I order a 12 count nugget today and I got less than 12.

Paid extra for the fruit cup with my meal and didn't even receive a side in my bag. They completely forgot it and I didn't find out until I was miles down the road. Will not be returning to this Chick-fil-A. read more

I love this location, but recently I didn't have that great of an experience. I found a fried hair on my chicken nuggets. I was a little shocked because I've never had an experience like this. read more

Chick-fil-A - Fast Food Near Me - Schertz, Texas

Love this place. As crazy as it sounds - I'm a vegetarian and I can't get enough of Chick-fil-A. Give me a large fruit, yogurt with granola, large waffle fries, and that awesome lemonade slush - oh my goodness!!! And talk about fast - even during lunch!! read more

My fiancé and I eat here often for lunch because it is so close to his job. And it's so yummy. I feel like everyone recognizes us and is so sweet!! The other day it was raining and a young man had an umbrella and was walking people to their cars. He was soaking wet but had a huge smile on his face. Speedy service. Nice people! Clean environment! It's my pleasure to come be a guest at this amazing fast food restaurant. read more

Curbside pick up sucks..always wait 15 minute...I keep telling myself it will be faster just to go through the drive thru...frustrating

Okay , 1 year later and still going lol I will still never forget the taste of that chicken sandwich but luckily I haven't tasted anything like it since . I think it sat under a warmer WAYYY to long . Employees inside the restaurant are amazing and always so helpful when I take my kids in . Drive through crowd is still hit or miss . Checking your bag before leaving the window is a must , too often something is missing . The stomp and play they offer ever couple months is amazing ! read more

Hate this one they always tell me to pull forward and forget me and tonight they did the same thing! And they forgot my fries

This location has the best service ever. Of course I love the chicken and grandkids love it too. Need to check in here if you need good food fast lol. read more

My order is always right. They recognize me when I come in and it's always spotless inside. It really doesn't get much better than that. Keep up the great work CFA! Still my #1 fast food place! read more

I eat at this chain on a weekly basis. I travel for work and eat at many locations. This is by far the worst location I have been to. Skip it or grab your chicken at another location. read more

They are always so friendly at this location, my family and I have been several times and they're always great. The foods always good and the order is always correct! read more

Idk how Chick-fit-A does it! They seem to have a real affinity for hiring kind hard working people! We never have an issue with our food and they always service us with genuine kindness! The employees check on their guests regularly when they aren't packed and even when they are packed they go out of their way to help out! Great company and amazing food! read more

Drive thru not ready for customers, first time I've been asked to park and wait for my order at a Chick-fil-A

Went to Story time today with Stomp n Play and my daughter had a blast!! Mrs. Tracy is awesome and the kids really love it!!!

Pretty clean for the most part, bathroom especially. But the play area could use some attention. Food as expected, pleasant experience.

Fantastic, there was a long line and they got the food out very quickly! I was surprised, everyone was working very hard outside in the heat. read more

If you have a coupon don't use this location. This is twice now that they have said they would honor my coupon, took my coupon and didn't apply the discount. read more

This is by far the worst chick fil a ever. It's run by 20 some things year olds.Food sucks bad. I've tried this place 7 times hoping it was just a bad day. I give up. Biscuits always hard. Chicken cold the cheese won't even melt. Hash browns cold and soggy. Now I know why this place is always dead in the morning when everything else is busy. Save your money. Skip this place read more

Chick-fil-A - This is what I paid $7 for. A small chicken, hard biscuit that would Crack your teeth with cold cheese. Worst place ever - Fast Food Near Me - Schertz, Texas

I mean its universal can't really go wrong here. One thing I loved about this location the were so friendly. The wait to bring the food was a little longer than usual but great experience of course. read more

They are always on point. Some days they do get slammed so it takes a little longer but they are always on their game. The employees are young but they do an awesome job. read more

They might be worse than McDonald's at getting orders correct I just drove through the drive through twice and now I have to go in hopefully third times the charm ...update it was but had to wait in a huge line read more

Great experience at this location. Friendly customer service. We've always enjoyed it here and restaurant clean and neat. Won't hesitate to eat here. read more

Bad staff, I would go here because it close to my house but we just go to the Selma location in the forum now. They screw up on my orders all the time. Like forgetting to put a paid item in the bag as well as missing part to a sandwich. To me this is stealing my money. Some of the staff is rude as well as just completely ignorant to take orders. I had the free chick fil a survey sandwich and the 8 count free nugget on the app. Well for some reason I was having the hardest time getting my phone to scan with the app. When I would ask the girl at the register did it receive the scan she would just stare at me annoyed. She just refused to answer me. I was just so pissed. How does a company that is so high struck on good customer service have an employee with no disability or any issue act like this? She was just rude! I do not nor have I ever received such bad customer service at a chick fil a. Due to this I'm just done with this location. I will be spreading the word on the internet and in person about how my experiences have been here at this location. I have had 7 bad experiences here before I even complained here online. read more

Serena rocks !!!hook me up i always go here to get my bags of ice , the store is always nice friendly and they take care of me everytime , even if im just gettingice read more

This location is doing a great job taking care of the customer. Both drive thru lanes were packed, but they have plenty of staff outside getting us thru line quickly and with good food. I wish other companies would take notice on how to value a customers time .....Starbucks, Walmart. Thank you for staffing your restaurant and bucking the trend of cut labor,and the customer can just wait. read more

Been here 3 different times, and will drive hours to just go to a different one. I mean come on. All three times they have either forgotten items in the order, or the girl taking the order outside didn't put them on the order all together. My English, (as I am a white American) is perfect so I'm not sure how she, also being American, cannot simply hear and plug the items in. So frustrating. I cannot express how frustrating and done I am with this certain store. read more