Why has the service went down so badly at this location ? Ordered a meal and the sandwich was wrong , no problem so I went to counter and they acted like it was an inconvenience to them they said they would bring another one out.. 15 minutes later still no sandwich I went up and asked nicely and they were so perturbed that I asked and never even apologized!! This was the shift manager that I dealt with too!! Will not be back at this location the last 4 times I have been here my order has been wrong!! The staff really needs more training on every aspect. this location used to be the best . read more

Thought I'd avoid the wait of an impossibility long drive thru lane by parking and going inside. What a freaking mistake. This has got to be the worst Chick-fil-A ever. Inept staff. Managers yelling at staff. Ended up waiting 22 minutes for a 4-piece chicken mini and a drink. Would never return to this location again. read more

Second one I've been by this location in the last 2 weeks. 1st time was at 11:25 / service was ok. Food was barely warm. This time on Tue @ 12:45 lunch. Their Internet wasn't working properly (happens) took too much time to order, then was told I would have to wait 10 minutes to sub Mac instead of fries. It's lunch Hello. I just went with the entree only. Then when I got to window , they couldn't find my order. Was an ordeal to get a receipt ( I had asked for one when I ordered). Won't be coming back to this location again. read more

Id love an explanation for why curbside is a option if I'm going to be told my drink will be brought out to me and wait long enough for all my food to be cold eventually to have to go inside and get my now melted wrong sized drink which had been sitting after I had seen someone who had pulled up after me get there's read more

I don't know what's happening at this location the last few months, for years it was almost perfect. However, our last THREE visits, something has been missing in our order. I'm not just talking about a side but whole sandwiches or salads. It's not like you can go back and get your missing sandwich because you have to sit for 25 minutes since the dining room is closed. We will be going to another location until these guys can get it together. read more

I normally like Chick-fil-A and all their employees are really nice at 5o'clock on Saturday I went to the drive-through at a young man named Brian help me he was rude wasn't as polite as normal Chick-fil-A employees are it was kind of offputting because of his attitude and Chick-fil-A normally has great attitudes great employees and really good service it's sad that one apple has to spoil the bunch the one star goes to Brian and I would get five star to the restaurant and the food read more

Chik-Fil-A is fast food, It's like getting stabbed in the back by your best friend while he or she gives you a back massage and tells jokes. You can't get a better chicken sandwich anywhere, and the service is always outstanding for a fast food place. Even if you think the food is pricey (which I don't), it's worth it just for how good it is. Great food and a very clean play area. They have many kid activities on a regular basis. Plus, you get friendly staff and excellent service. read more

Chick-fil-A - Fast Food Near Me - Spring, Texas

Love this place. Food is great! Service is good and fast. We frequent this place at least twice a week.

fries were soggy and cold, chicken sandwich came with cheese on it? I didn't ask for that?? due to the food being cold. the cheese was hard and gross, i couldn't even peal it off. fries had no salt too :-( read more

The customer service I got from the guy who brought food to car was awesome. I hate I did see his name tag..he had me laughing. He had alot of food and said this is all for you and I had the Mom look on my face, no way. Keep up the great work read more

Food of course is excellent but the play area needs improvement or supervised. Parents just let their older children that are not of age to play in the play area. They are climbing all over the outside of the play area and THEIR PARENTS DO NOTHING! I have my grandkids with me who are small and of age to be in the play area. Please watch your children and FOLLOW THE RULES IN THE PLAY AREA! read more

horrible service, the wait time is ridiculousl, it's like you wait for a steak house.

I love coming to this location, I usually receive great customer service and the correct order. This chick-fil-a always gives me the right amount of sauce as well as the sauce I asked for. Although, it's usually a long line of cars, the service is efficient, welcoming and accurate. read more

Man I don't know if they did to be funny or not, but I didn't know how the door dash order thing works really because I usually use postmates. But in the middle of my assignment (college student) i'm running on espresso fumes and hatred so I order a spicy chicken with extra pickles (x4 because i don't know what i'm doing). When I tell you the bottom of the bun was COMPLETELY covered in pickles, it hit me right in the cravings. Like I want to high five whoever put this sandwich together because usually when I ask for "extra pickles" somewhere they give you like one or two extra. AND my food got here in the fastest I have ever ordered delivery. The food was still HOT when it got here. I never really write reviews for anything, and maybe its the pickles talking, but I LOVED it. Thanks guys, you rock! Will be ordering again (sooner than i'd like to admit). read more

Probably the nicest Chik-fil-a employees I've ever met. Excellent service from when you place your order to when you walk out the door. We decided to dine in cause the 2 drive thru lines wrapped around to the front. I find that this is the norm at all locations at noon. I usually don't dine in, but the last time I did (at the Atascocita location), I still had to pick up my order at the counter. At this 2920 location, they get your name, give you a red marker, and deliver your meal to you. I ordered my usual cobb salad cause I love the crispy bell peppers, and my sis ordered the original chicken sandwich with waffle fries. There wasn't a line when we walked in, but after, the lines filled up quickly. Our food was delivered to us in about 10 minutes. There's a lovely lady employee who walks around the dining area picking up your tray and making sure you're satisfied with the food. The booth seats need some new upholstery, but it doesn't take away from the memorable experience. They also have some family events and discount on food for active military in May! read more

Chick-fil-A - May events! - Fast Food Near Me - Spring, Texas

Honestly, Mrs.Sarah and her crew at this location are the Bomb.com! Their customer service is above and beyond. It takes a while for us to get home, so we request the hot meat to be placed on the side of the salads. And Mrs. Sarah and her team make this happen every time read more

Absolute worst chick fil a I've ever been to! From the burnt salty fries(like loading them with salt would make them better) down to the hard and clear non chewy and non cloudy ice! (If you love ice like me you will understand) read more

Chick-fil-A is my absolute favorite fast food chain. I support everything about them from their food to their morals! That being said, I've been to this location more times than I can count and I always order a side of pickles for my sandwich. Out of all of the times I've ordered them, I've only gotten them on one occasion. I got home this evening to find them not in my bag, again. The staff is so nice and the facility is very clean, I just wish they would get my order correct! read more

Ordered a large fruit cup and after a few mandarin pieces and half sliced strawberries this is what made up most of the nearly $5 fruit cup?? Really???? read more

Chick-fil-A - Fast Food Near Me - Spring, Texas

This probably was my worst visit ever! Compared to some other times!!! Today April 14, 2017 I ordered a few salads and some chicken nuggets, the service was the worst; I don't even think they train here.... it seems they higher high school delinquents who can't understand a few words a customer asks, for instance "make sure no bacon" , "no pickles" , and also "extra sauces" and even "some silverware" (can you believe if you order a salad they don't give you silverware??). I hope management can fix their problems and prevent more of these mistakes. read more

This morning I order through the drive-thur and my order was messed up. I asked for a #6 sausage, with no egg and no cheese, and orange juice. The lady asked me do i want to make it a meal and i said yes. When she repeated back the order she said the Biscuit and i corrected her and said no I want the Muffin (WHICH IS THE #6 Meal). My total came up to $5.28 but i received no hashbrown. Now if im not mistaken the meal including the orange juice total is $5.68 including tax. So when i let them know my order was messed up the guy at the window said i needed to pay for the hashbrown. I got to work and called them to speak to someone and the manager was rude. I dont understand how yall can mess up an order then make it seem like i dropped the ball! So basically since i had to correct her on my order she repeated back, meant i dont want the meal anymore? I basically paid for a meal and didnt get a meal. I definitely wont be back there. This is not the first time this has happened. I dont know why yall keep mixing up the muffin with the biscuit. read more

This place is good as heck You know their chicken gonna be bomb You know you wanna take a bath in that chick fil a sauce You know you gonna carry that Styrofoam cup round with you to show everyone where you ate for lunch You know that guy with the bow tie gonna say "my pleasure" AND YOU KNOW THAT ICEDREAM CONE GONNA BE DREAMY AF YOU KNOW THAT MILKSHAKE IS BETTER THAN ALL OF THE OTHER MILKSHAKES ( you also know that it has a hella lot of calories) Grilled chicken is nasty af. Don't do that to yo self. TREAT YO SELF!!! read more

Plenty of parking. Somewhat dangerous when making the Uturn to get here, hah. Plenty of seating, AC works great. Service was good and so was the food. I'm a fan read more

Made an order for 10 count minis and a Chickfila chicken sandwich. Was informed the chicken sandwich would take 10 minutes, sure no problem. Problem is that I was given my minis at the window then told to wait out front 10 minutes so they may bring my sandwich. Why they did not bring my entire order all at once so my minis would not be cold is beyond me. I called to ask while waiting and was basically told sorry we'll tell them not to do that again in the future, instead of replacing my minis with fresh ones..... read more

This Chick-fil-a has to have the most friendliest, professional, and amazing staff. I always feel welcome coming for dine in and the food is always hot. This is a great casual place to meet up with friends and catch up. For breakfast I love a chick-fil-a chicken biscuit or an egg white delight. For dinner, I would suggest the Cobb salad, it has to be my favorite item on the menu. Amazing dine in experience and will be coming back for more. read more

My husband and I had a nice lunch at Chick-fil-A. Everything was clean, fresh and delicious. The service was amazing and fast.

The only Chick-Fil-A that isn't efficient. 30+ wait time on multiple occasions. My suggestion is to avoid this location at all costs between the hours of 3-5. read more

Asked for a large meal but the guy who took my order put down medium. I get my medium drink and let them know I had asked for a large. I'm pretty sure they just poured extra ice into a large cup and gave it to me because I took 3 sips and my drink is done. I look in the cup and there is ice to the rim. It's like 65 degrees out -_-,, officially done with drive throughs. read more

Staff is very attentive....!! We come by twice a week.... Great area for the kids... Always have a good dine-experience... Drive-thru is fast and prompt.... Love that staff ask if we need refills... :-)) read more

Took a long time to get salads. They gave us one napkin and messed up our order. Worst chick fil a.

It would be hard to be as slow as this place is if you come inside to order in the morning. Evidently drives gets all the attention. They do though have friendly people and the food is good. read more

This was our location for the longest times until the drive through became such a nightmare and fries was half full and cold. We have stopped coming here unless we don't have a choice. read more

GET A JOB THAT YOU LOVE SO YOU DO NOT HAVE AN ATTITUDE! I never thought I would ever write a customer service and food review for CHIC FILA! The black lady at the window did not utter a work to until I said Good morning to her. Then she barely said it back. She's moving so slow like to make it obvious she doesn't want to be there. Then handed me my bag with no "my pleasure" after I told her thanks. She muttered, "Welcome". Then I get down the road to bite into my food and find that it's definitely NOT fresh! read more

HOW DO THEY DO IT?! The management at this location is sensational. Absolutely amazing. They're always busy this time of year, and they're so organized and quick and can still put a smile on their face. There's always a lady, around her mid years, who is PHENOMENAL. Not sure what her position is but she's always on the floor cleaning tables AND ASKS US IF SHE CAN GET US A REFILL!! At a fast food joint!! UNREAL. She's so lovely always. I'll ask her for her name next time and tell her management how great she is. Again, this is a CONSISTENTLY good place of service, good food, and for the most part cleanliness of tables!! read more

Love chick fil a, but sucks this location is my local store. Twice in one week the same girl (Justina Rios)has gotten my order wrong, first time everything was wrong except my drinks lol when I told the girl she rolled her eyes and gave us attitude and all I asked to fix was the size of my fries. Second time, we roll up the window only to see the same girl again I even told my significant other to watch that she'll give us attitude and something about our order will be wrong. And just as I said our order was wrong and we got attitude read more

Worst chick fil a I've been to! Service is not like every other. Usually chick fil a is great at not forgetting anything but seems like every time I visit this location something is missing from my order. GM told me that their fries come extra crispy when I have another order with fries that look perfect?! So not satisfied with my recent visits here and will definitely not be going back here. Chick fil a in springwood village way better. read more

I never get such great service at any other fast food chain. I fell in love with the chicken and now, the SPICY chicken sandwich. I can not wait for the spicy nuggets to come out. I do not eat fast food as much but when I do, I love to get some Chick-fil-a. Another good note, they have great coffee. Try it, it is really good. I like how they have everything that you need all in one area. They even have the good creamer (with vanilla or hazelnut flavors). I like to mix one of each for a great taste. You can get a large for under 2 dollars!!!!!! The place is always clean and everyone that works there is always cheerful and helpful. read more

I received uncooked bacon. I had to throw it away! The lady take. My order seemed like she was rushing me. read more

Chick-fil-A - So icy Chicken Sandwich Deluxe with bacon - Fast Food Near Me - Spring, Texas

I love coming to this Chick-fil-A. The customer service and food is amazing. I absolutely adore Lacie, the cashier, and Sonja, the dining server, they are the sweetest and always have a welcoming smile!! read more

Chick-fil-A has awesome burgers and fries but what makes them stand out from the rest is there are some service customer service is outstanding and nobody has customer service like they do this is why they keep the five stars read more