Service was good. I struggle with drive-through with Chick-fil-A that do not have the mobile drive up order placing my order online and then having to wait in line to talk to a person is a little frustrating. Our food was good. The service was good overall a good experience. read more

It's Chick-fil-a, so you know how it is. Super fast drive through, clean comfy inside dining area, delicious food and the politest workers you have ever had the pleasure of meeting. They serve the Lords chicken with a smile on their faces. read more

New way of going to one lane in the drive thru is not better. Took twice as long to get my food as I saw it sitting on the table for 10+ minutes. Then you left out my dressings for 2 salads, but I guess that's my fault for not checking.... read more

I work in Columbia but live in Sumter. While on lunch I go to the Chick Fil A on Garners ferry rd. I think I left my debit card by accident so I called several times but I kept getting a computer assistance never a live agent. I called broad st location and spoke with believe some one name Kenna she was real rude she didn't care about my issue because. I asked to speak to a manager she said stated she was the manager. The store upholds the greatest customers service I'm shocked. I actually expected her to assist me. read more

I loved this new seasonal beverages especially the dragonfruit pineapple lemonade it's so good their's a sweet tea version a frosted one and they all so good I love this drink so much I rate it a 10/10 bravo. You should get this if you're a lemonade fan!!!!! read more

Chick-fil-A - Pineapple dragonfruit lemonade - Fast Food Near Me - Sumter, South Carolina

See all

You morons sent my door dash order without salad dressing. Nice dry lettuce bowl. What a waste of 30 bucks. Please look at receipts. My name is Joe Price. read more

Service of course is always great. Food tasted delicious. Love the app and rewards. We also got Orange juice which isn't in the picture. Wished they had a large size in the hash brown. read more

Chick-fil-A - Chick-fil-A Chicken Biscuit with Egg - Fast Food Near Me - Sumter, South Carolina

This location has always been a great one. The staff here is always very helpful and understanding of gluten sensitivity issues. They always help you out when inside with that typical Chick-fil-a smile and "My Pleasure". Food was brought to our table hot, and no big errors in our order that couldn't be quickly resolved and they were training staff while we were there. The seating area was clean and neat as you'd expect from this brand. The food tasted great and the atmosphere was welcoming as you'd expect. read more

Terrrrrrrible. Ordered grilled chick Cobb w ranch at takeout. Got southwest w no dressing. Oh hell. Called ... manager be like sorry not sorry... wish I'd gone to zaxbys read more

Must I even say anything? The food is the best I've ever had! My usual go-to meal is the 12-count nugget meal, and like always, the service is never lacking! And the service is so humble that the ambiance is so sweet! #1 Fast-Food Restaurant! read more

This chick-fil-a forgot my cookie and has forgotten my chicken nuggets on multiple occasions I have had my food delayed because the crew was talking and laughing instead of making my food the quality was okay I am disappointed don't go to this chick-fil-a go to the one by the mall. read more

I am a sucker for Chick-fil-a. Everything on the menu is awesome and delicious. Simple but delicious. Sometimes less is better. They don't have dine in, but the drive thru is efficient. My only complaint is that the $4 milkshake is rather small. They are good, just small.... read more

While this ChickFilA is starting to show its wear, the food is still good and it's not as bad as the one at the Sumter. The customer service is typically very prompt and with a smile. I have gotten fries that you could tell they had been up for a bit. But letting them know about them has always gotten me fresh ones. But honestly they should not even serve the old ones in the first place. The chicken is still typically very fresh and hot. Place is always super busy around meal time so be prepared but the service is typically pretty fadt read more

I don't know who made these biscuits but give them a raise! This chicken biscuit is the best I ever had!

This is a very nice store. I came for spirit night for St Anne's school. Everyone is super nice & sweet. I only come to this store when I visit my friends. I've never had bad service. read more

This is my go to Chick-fil-A. I usually go thru the drive thru but decided to go inside. It was very busy, per usual but the staff still maintained and friendly and positive attitude. What stood out about this visit was the manager (Chris) bringing out the food and he was very pleasant. It's not often that you see managers in any restaurant out on the floor helping out. In addition, he came around after about 10 minutes later to see if we needed anything else (refills and etc). Excellent customer service! read more

How are you going to take forever to give me my meal and then forget the dressing for my meal??? I am not eating a dry salad. Ruined my night. Thanks a lot. read more

The food is always good here, they breakfast biscuits is the best in town, eat more chicken!!

The food is excellent but the service by the retired workers is very unprofessional. I was called to the register and then the cashier went off to talk to a friend who was a customer ignored me and then went on break. All while I'm standing in her line waiting. Geesh I thought we were past those days I guess not. And yes I'm black she was white. If you don't wanna work.then retire. This isn't the first incident. read more

Very very Clean.... Fresh and hot...... For fast food it is as good as you can get.... Super nice people always seem to be working their..(and they actually seem to like their jobs....does not happen often for fast food) 4 Stars which is as high as I go for fast food. read more

Extremely slow drive-thru line almost got hit by a driver in the drive thru it was not a good experience besides the fact that my French fries we're not as fresh as I'm normally used to getting them not a good day for Chick-fil-A read more

Chick-fil-A - Very slow drive thru Lines been in line for about 10 minutes - Fast Food Near Me - Sumter, South Carolina

Drive thru is getting worse, not sure what is going on. 25 minutes in line is too long.

I was out with my granddaughter and we stopped by for lunch this week. The line was super long so we decided to try curbside ordering. We placed our order per request and timed it. Exactly 3 minutes!!! We were ecstatic. Couldn't believe it was so quick. The food was hot and delicious!! Thank you for making our lives so much simpler!!! read more

everytime I've come here the last few months. my order is always wrong. and when I drive all the way back to get it fixed, there is never an apology or even a heres something for your troubles, just a huff and a puff about having to remake it. it's not like I ordered anything crazy. just nuggets on my salad. i use to enjoy coming here but not so much. read more

Chick-fil-A usually wows you with the customer service. This location failed! I was waiting to place an order for 5 minutes behind an off duty employee having a full on conversation with the person behind the register. Okay great you got to see your friend but, please put my order in first so I don't have to wait for you and listen to your conversation at the same time. read more

just went here and they didn't even put my entree in the bag. just loaded it up with sauces so the bag was heavy and i didn't realize until i got home. so annoyed. love paying $12.50 for fries. read more

You just can't go wrong with Chick-fil-A. It never fails to disappoint. This location ALWAYS seems to be busy. I've never had any issues getting the wrong order, and the food is always piping hot. The drive thru line is always slow- some days they even have one of their employees taking orders a few cars back from the drive-thru window. Unless you're truly in a hurry, the wait is worth it! read more

This is definitely a staple food place for us when we eat out in Sumter! Always friendly staff, quick service and the food is always smoking hot! I mean every single staff member tells me it's the pleasure to serve me, even when I ask for 4 different sauces! read more

This is probably the slowest Chick-fil-A I've ever been to. I've been sitting in the drive thru for 20 minutes now

I've been here many times, moreso through the drive thru. Each time, I've never had any issues with the wait time, staff impressions or the food. It's your standard Chick Fil A, so it's good to go! read more

Truly a Gem of the South. Pull into the parking lot. This franchise was extremely packed. Bumper to bumper trying to get into Chick-fil-A. Once we found a parking spot. , walked inside., my response was Goodness Gracious it was worst inside. But worst in a GOOD WAY. You know this establishment doing extremely well for themselves. When the entire property is full to the max. Their food was phenomenal. Order CFA Sandwich. 2 orders of Meal- CFAD+Am., waffle fries and Sweet Tea. Staffing was Family-friendly. Cashier Jasmine was very helpful because I changed my mind in mid order. After placing your order. Kindly hand you a mini cone, so they can identify you when they bring your order to the table. Decor was well designed really enjoyed the floorplan giving you full eye watch over the children playground they have inside. They have a full functionality layout giving not just there customers inside quality service. , but the drive thru., they also had a server with a tablet placing orders for all in line for the drive thru. read more

See all

There's some kind of magic at Chick-Fil-A! The food is consistently tasty and the service is stellar. I don't care for the mac and cheese, but that's not why people flock here. It's the chicken sandwich and awesome lemonade! Keep up the good work! read more

Nobody does a chicken sandwich like Chic-fil-A. They use fresh whole chicken breasts and bread/fry them on premises with non-hydrogenated peanut oil. They also have a broiled chicken breast but I think their real specialty is the breaded version. Their nuggets are prepared in the same fashion and just like the sandwich, you can't get them better anywhere else. For a real treat try them with their polynesian sauce! Combos are served with waffle fries, which I believe are also cut on premises from whole taters, but can be substituted for a fresh fruit cup which is also very tastey. They've also got some decent milkshakes. Chic-fil-A is closed nation-wide on Sundays, which ironically seems to be the day I'm usually craving them (I've heard the same thing from others). read more

This Chick-Fil-A is amazing!! Fast service and VERY friendly employees!! I was amazed at how friendly they were! I came in my military uniform and they gave me a 20% discount and thanked me for my service. The thank you was very genuine! I usually feel like people say it just to say it but I feel like the employees really meant it!! After we got our food, the manager (I think) came by and was VERY friendly and talked to us as if she knew it. Chick-fil-A is normally a great restaurant but this one..was outstanding! read more

Another gem of the south. As the drive thru line around the building shows, this place is doing everything right. My food was as expected from the chain and the staff was just as accommodating. I ate inside and while I sipped my sweet tea and devoured my spicy chicken sandwich I enjoyed the laughing patrons and smiling staff. read more

This Chick Fil a has the most inefficient drive thru of any Chick Fil A I have ever visited.

Always friendly service no matter the time of day. Never have to wait long either. We like to go for breakfast more than lunch or dinner so the lines aren't as bad.. read more

No matter which Chick-fil-A I visit, the service is always top-notch and the food is always good. It's too bad they're not open on Sundays.

Husband got a 4 piece nugget. He snarfed it down and stopped whining about missing "real chicken" for a while. It was hot, fresh, delicious for $1.50. read more

They really deserve 5 stars! This place is awesome, among the best "restaurants" (if you want to call it one) here in Sumter. Their staff is great, they are always so nice and friendly! If they are out of something (like the toys for kids meals) they are very apologetic and immediately try to replace it with something else. Awesome! read more