The order went by smooth. I told them what sauce I wanted w/ my sandwich, that I wanted a soda, and a cookie. I ordered it through the drive through (which was pretty fast and orderly) and I drove home content with my food. But when I opened my paper bag all I got was one cookie and sauce, no sandwich. So I just settled bc I think it's pretty funny that no one questioned an order of a cookie with sauce.... Ps. I did enjoy my cookie and beverage, but my sauce remains purposeless in the absence of my sandwich read more

The drive thru here is quick and friendly and they do try to be accommodating by supplying a menu if you don't know off the top of your head what you want and if you're not parked in front of the menu-which is my usual gripe. But the workers here are always so sweet so when I want something sweet like a FROSTED LEMONADE or my family member wants some WAFFLE FRIES AND CHICKEN TENDERS and a side of MACARONI AND CHEESE...well, we come here and are never disappointed. read more

Never have I experienced chicken so finely filleted. We reserved a booth, as it was our ten year anniversary. The waitstaff were top notch and even took our coats upon entering. The chef came out after I sent my complements. They even took us back to the kitchen to show us each step of preparation for every Chick-fil-a order. They even gave us vouchers for their cooking class. read more

I got what I wanted just not my fries we are in the woodlands for work and with my order, I ordered fries. I didn't get those fries.

They forgot our fries and we are on a work trip here in the woodlands and the food was delivered fast but didn't check to see if there were enough fries read more

The experience was overall bad. Do not come to this location. First off, the lines are incredibly long and it takes forever to get to the front of the line, Second off there was this individual with a mustache and glasses who took my order and was incredibly snobby and gave me attitude throughout the whole ordeal. Horrible. Who hires these types of lunatics? The teamwork behind chic fil a is a facade because in the back I noticed they clearly they have no sense of organization while retrieving my food. Third off the food there is mediocre and ALWAYS cold. Never order from this location! If they anything drive further away to get better service! read more

We love this place!! Convenient, friendly, fresh, tasty, clean and fun inside, wonderful outdoor quick service !! Friends love the crunchy spicy large chicken sandwiches and I cannot get enough of those hot waffle fries with spicy sauce and small crunchy chicken nuggets- Even the pups start salivating when we drive through---they always get a tiny bite of chicken with no fries and no crunch!! You know they are a favorite, since any time of the day inside and outside have lines, which move incredibly fast with amazing friendly staff! Everyone smiles and they let you know how happy they are that you came to their Chick-Fil-A! I see why there are always lines here!! read more

Absolutely the BEST Chick-fil-A in The Woodlands! We have been coming here since it has opened. There have been others open and none compare to the outstanding service and quality of the food. The ambiance is super chill, very clean place. The Chick fil a in Augusta pines 25630 Kuykendahl needs some extensive lessons from y'all. Their chicken doesn't taste well, it tasted old , their servers always mess up orders and it is just overall terrible. They truly need y'all's help. Thank you for always providing great customer service! All the employees are always happy, courteous , polite just a refreshing trip. We have moved to Creekside and we still make the 15-17mim drive up to the research forest !it's the best! Thank you!!! read more

i just tasted the most amazing wraps they no what there doing i am definitely coming back to Chick-fil-A .

Dear Chick-fil-A at Alden bridge, I am very pleased with the staff at this location. On Friday November 22, I went inside of the restaurant. I ordered my food but in my surprise of the packed inside, the food took a long time to come to me. In result one of calls workers decided to give me a free cookie or brownie of my choice. I did not require anything from the workers as the restaurant was full but they decided to give me something in return. Thank you very much, Reed Miller. read more

Great restaurant, just not equipped for business after a certain time at night (8:30). They know it's always busy here but do not staff for it so you have terrific wait times. :/ read more

Things are running smoothly and efficiently as far as drive thrus at fast food places go. There's someone taking your order on a tablet, then you pay another person and then you pull up to the numbered area where they tell you and get your food. Easy. Everyone is wearing masks and very nice. They read your order back to you and ask you if everything's good so your order should be correct. (Notice I said "should.") Personally, I've never had any issues with an order at any location. I think that the lines moved quickly and we got our food fast despite the amount of cars that were in the drive thru. Good job Chik-fil-A! read more

Chick-fil-A - Good sized side salad w/my favorite dressing... Avocado Lime Ranch - Fast Food Near Me - The Woodlands, Texas

Súper good, the food is amazing! To make it better the people working there are so amazing! It's always so quiet and relaxing, and I've never seen a place that looked so funny! Like there are "eat more chicken" posters, I definitely recommend this place if you like chicken. read more

Love Chick-fil-A, but when you pay for a large fry and it comes literally half full, you can't help but leave disappointed and annoyed. They do this every time picture shows exactly how the fries came, not a single one was taken out before this picture was taken read more

Chick-fil-A - Half full "large" fry. - Fast Food Near Me - The Woodlands, Texas

It's hit or miss here. Sometimes it's good, sometimes not so good. But it's fast food, you can't expect too much. The 1488 location has always been better than the research forest location, even though they are owned by the same people I heard. I ordered dinner here tonight and cut my nuggets up to smaller pieces and happened to notice they looked like this. The sight ruined dinner for me in all so I just went ahead and tossed it all. Maybe just an off day, who knows. But usually good service. read more

Chick-fil-A - ows a piece of chicken on a red cutting board - Fast Food Near Me - The Woodlands, Texas

This may well be my last visit here. It seems the portion sizes are not up to par when compared to other Chick-fil-a locations. I figure if you're spending close to $10 for a nugget meal, they should at least be a decent size. This issue seems to also be true for the portions sizes of the fillets used in their sandwiches/breakfast biscuits. Expect to drive off hungry as "shrinkflation" is in full effect here! read more

Chick-fil-A - *8ct meal, one was ate. - Fast Food Near Me - The Woodlands, Texas

This establishment should be ashamed to even call itself a chick-fil-a. They somehow managed to mess up my order, not just once but twice. The "manager" on duty, was really a woman who wasn't trained enough, clearly she should change professions since fast food management isn't working out for her. As someone who has worked in the service/dining industry for years, this is an embarrassment. You had a chance to correct the order the second time and couldn't even do that! Needless to say, come here for a chick fil an environment with mcdonald's service. This location will never get my money again. Also the manager never once said my pleasure, so again I recommend she is let go immediately read more

Best lunch food ! Always busy and legit one of the fastest. I came in today order my food walked to get a straw turn around and my food was ready. I was like woah now that's fast and always (My pleasure) !!! read more

Chick-fil-A - Lunchtime - Fast Food Near Me - The Woodlands, Texas

This is the only Chick-fil-A that consistently serves undercooked fries. My recent visit was the fourth time in a row that I received undercooked fries. I just threw them away. It is so disappointing. I'm assuming they think they are so busy that they had to reduce the standard cook time. I have been to way many Chick-fil-A's and never experienced fries like these on a regular basis. Furthermore, you can not request them to be cooked longer. They said it is not possible. C'mon Kendrick...this doesn't cut it. read more

I am a regular at this Chick Fil A; however lately my order is consistently wrong. They are in such a hurry to move cars though the drive thur they do not listen to the order you are placing being placed. read more

Waited for 15 minutes in the drive thru. Got to order at exactly 10:30 and they said they were not serving breakfast anymore. The rude manager said they were behind because it was raining, weird. Maybe go an extra 5 min for all the people that were waiting to get through the extremely slow line. BAD CUSTOMER SERVICE. Also a week ago I bought the breakfast, chicken minis only to find out when I got home I got chicken nuggets. They said they had already switched over to lunch and got confused. Lunch is not at 10:30 read more

Nothing to crazy bout this chick-fil-a, the play area is something... but the food is just like any other Chick-fil-A, it's really good. Service was ok, they kinda talked to fast and there were 0 "my pleasure!". Other then that, there are better Chick-fil-A locations around here, but if your close i would recommend. The ambiance is also pretty nice other then... Children's play area... read more

Locations in Alden Bridge & FM1488 are owned by Kendrick Skipper. He makes ALL customers welcome. He provides great customer service. Their employees go out of their way to please customers. Many of them greet me with hugs. It's more like family than business. The food is hot; the portions are large & there are unlimited refills on beverages. Restrooms are clean & are decorated nicely. There are several other CFAs but these two are the creme de la creme. read more

Best chick fil la ever Honey roasted bbq is the best sauce Yummy yummy in my tummy read more

It was OK but they forgot two items and I had to go back and get them. It was really busy when I was there (about 10 in the morning). Friendly staff. read more

This can be a very busy drive thru. This is in a heavily populated family neighborhood. It's had a recent remodel. The great news is that there is a double drive thru. Plus a lane to go around the entire restaurant. All this area dedicated for peeps staying in there cars, means the regular parking lot is a hike to get into the store. When it's 100 plus degrees I wasn't thrilled walking and sweating to the store. Land is usually plentiful in Texas. Anyway this Chick-fil-A and I go far back to having our first foster child's B-day party here. We were very well taken care of. The other day I stopped in for a Southwest salad. It seems a bit different thane the one at The Woodlands Mall. The price was $7.05 plus tax. It came with dressing of your choice and a bag of crunchy like trail mix. Their menu is well lit with individual and combo meals. There are meals for the kiddos obviously. You can order your chicken, bun less, and you will save about .10. I'll get a fork, knife and side of ranch. Their bread buns are fairly generic. Don't want to eat mediocre carbs. They do have grilled or fried chicken. The fries are the waffle type. Three salads available at this store. Not all stores have the Southwest salad. They no longer have coleslaw. They have replaced it with kale. Also a side salad and fruit cup are available sides. They also have wraps, breakfast and ice cream cones. The ice tea will come either sweet or unsweet. Free lemons and one free refill on the tea if you have room in your cup. Shakes are available in vanilla, strawberry, chocolate and cookies and cream. Like the Texas Black Angus moo.....Eat Mo Chicken!!! Yelp Review #383 read more

Chick-fil-A - Double drive thru - Fast Food Near Me - The Woodlands, Texas

Childrens play area has moldy ceiling tiles and is only partially lit. The manager on duty smirked when i asked him about the lights and told me they were all on. I walked him to the lights, about half of them were off. He continued smirking and said he would check on it. That was a month ago and they are still off. I believe chic-fil-et is purposefully discouraging inside dining. Covid restrictions are over, please bring back the inside dining experience. Clean up your playlands and light them up again please. My chicken sandwich is not cheaper, so bring back the perks of indoor dining. I have 7 grandkids and we like to dine in. read more

Love Chik fil A and all they stand for. Today I only ordered a Large Dt. drink and when I went to the window, I handed the young man my money. He said, well, actually today it is on us! God knows when we are having a bad day. Thank you Chik fil A read more

Our order is ALWAYS wrong, the staff is never friendly and the service is sooooo slow. Also, today was the last straw. I went to eat the ice out of my drink and there was black specks all over it. Mold? Dirt? I don't know, but I definitely drank a lot of it and I am horrified. This location is convenient, as it's on our way to the office, but honestly it needs to be shut down. I would give 0 stars if I could. Just go somewhere else to grab something to eat. read more

I called this location yesterday to see if they take Purchase Orders from a school district. We were in town for a swim meet. I spoke with Blare and can I just tell you, he was so incredible kind on the phone and told us that their store could take care of us! So i told him we would be bringing 9 students at about 3:00. When we got there, he recognized me immediately! He coached fellow staff member on how to process this form of payment! And I am so glad that he did, because when we returned today, one of the girls he'd trained was able to help us out since he wasn't there when we went!! Not only is the customer service incredible, the kids were grateful impressed with how fast we got our food!! They were cranking our orders out both yesterday and today!! The kids also talked about how large their portion was on their chicken sandwich! I can vouch for that!! Mine was huge!!! And delicious!! So keep it up Chick Fil A!!! When in the area, we will for sure be back!! Thank you guys!!! read more

I just went through the drive-through of this location. Many cars were in line barely moving. Most of the employees were inside goofing around. The girls taking orders were sitting at a table with other girls laughing and talking. They appeared to be laughing at the cars waiting in line. Other employees were obviously goofing around in the restaurant. Then an outside employee insulted my car. Terrible customer service! read more

I am a longtime customer of Chick Fil a and I am often impressed on the efficiency of their drive through, which is necessary since the inside is still closed. But they have their parking lot closed off! That's outrageous! Since I work in my truck, I have to find another parking lot to eat my food. I'm a paying customer and should at least be able to eat in Chick Fil a's parking lot since they won't let me in! read more

This was definitely the worst experience I have ever had at a restaurant, I would like to begin with a young boy who was taking my order reaching for my hand as if he knew me, then proceeded to get my order completely wrong and the food was terrible and I will never be coming here again, however it had a pretty good cookie so that's why I have it 5 stars. What the dog doing. read more

Very Family Friendly establishment and the food was impeccable. Very good chic fil a sauce and the toilets were spotless and comfy for my tush. Will sure come here again with the kids read more

Chick-fil-A - Impeccable service and food will surely come again - Fast Food Near Me - The Woodlands, Texas

Ordered my breakfast and paid in the drive through only to get all the way up to window and get told they were all out of the food I ordered. 2nd time I've had that happen at this location. How do you run out of food from the time I pay to the time I make it through the drive through line to the window? Too many chick-fil-a's around to waste my time driving to this one anymore read more

I live right by this location, and it has consistently failed me over and over again. I ordered at 6:00 it's now almost 6:30 and I have yet to see my food read more

Love this location! We frequent the drive thru, which is extremely fast. They work like a well oiled machine. Everyone I have ever spoken to at this location is super nice. Never gotten my order wrong before, and never had an issue with the food. But if they were to ever accidentally leave a tomato on my sandwich, I would only assume they know what's best for me. In all seriousness though, great location which has never done me wrong. read more

I gave them one star because it's not possible to give 0. Absolutely trash establishment. I've been at chic-fil-a's in the middle of no where Oklahoma that get orders right twice as often ad this horrible restaurant. WORST CHIC FIL A EVER!! Save yourself some trouble and never go here. read more

Biscuit was burnt and chicken was not good I wont go back to this location this was a waste of money had to throw it in the trash

I went through drive thru for lunch on Wednesday and ordered a salad with 2 dressings and extra nuts. When I got home and opened the bags there was no salad dressing at all and no extra nuts. I called them and left a message but did not get a call back. I called the next day and left a message, but still no call back. That's what prompted me to write a review (I typically do not write reviews). read more