Management knows exactly how to run a business. Efficient operation with excellent staff. I'VE NEVER HAD ANYONE BE RUDE OR ANYTHING OTHER THAN HOW I'D WANT MY GRANDCHILDREN TO BE. VERY POLITE AND COURTEOUS. We come there about three times a week and never get home without a item we've ordered. PLUS: as a NAVY Veteran, I appreciate your veterans discount.! Thank you very much for your kindness toward us. Oh! Food: Everything is delicious! I really enjoy the dinner salad, tortilla soup and spicy chicken sandwich. Never been disappointed with service or food, read more

I went to chick fil a and the guy there seemed mad that I payed at the stop sign and told me to pay at the window it wasn't about the help of letting me know but how it was presented. He seemed annoyed and unfriendly. He rolled his eyes and it just seemed genuinely fake. He warned me next time to pay at the window next time which I respect but he seemed like I was a burden for making him walk. I stopped before the stop sign because he waved me down so I didn't go all the way. Just being honest it seemed very hostile. No disrespect but rolling your eyes was very rude! read more

Chick-fil-A - A large fry that isn't full it's like half way - Fast Food Near Me - Tulsa, Oklahoma

This is the worst Chick-fil-a I've every seen. Just so you know, I've been to many Chick-fil-as in my life so I know how one should look. This place was so dirty. It was ridiculous. The were chicken crumbs all over the floor and the tables. In the bathroom, the sink didn't work. Also, there was dung on the toilet seat. I've truly never seen a Chick-fil-a like this before. Their service was just okay. When I was getting a refill, there was no line and I had to wait there for a full two minutes before anyone noticed. Typically at Chick-fil-a, they notice you immediately. Obviously not this one. This place did not have a good ambiance too. It was a little interesting. Once again, I hate writing bad reviews but I really had to for this Chick-fil-a. If you want to eat at a Chick-fil-a, I highly suggest you go to a different one. read more

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The employees are always so polite and the food is delicious! Quick as well!! Feel nice to go to fast food and feel good about! They remodeled and took out the tall awkward seating (with children that always made me nervous). It looks nice with tall wainscoting walls in the wood color that's popular right now the seats are really nice with a cushion!! Can't beat a great place to take a seat! read more

Chick-fil-A - The remodel!! - Fast Food Near Me - Tulsa, Oklahoma

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Worst location ever. Never gets orders correct or serve good food regardless of what's ordered. I did a online pick up and selected that i was already at the restaurant when i was 5 minutes away just so it could be ready when i got there. I waited in my car for 2 extra minutes then went in and no one greeted me, waited 5 more minutes for my food. Now i'm late for work. Thanks Tulsa Hills... To top it off i ordered a large hash brown and didn't even get it, the chicken on my chicken biscuit was small and dry as h3ll. didn't get salsa for my spicy chicken burrito and the chicken was regular chicken??!!?? come on now. just ruined tf out of my morning. Terrible customer service, terrible food quality, terrible location as a whole. Swap the whole crew out ASAP. read more

Always know with big last minute orders this is the place to go. They are fast, friendly, and efficient. Use them for both business and personal use. read more

I always have the best experiences at Chick-fil-a! I wanted lunch at 10:00 and they said I could get it but there would be a wait. Basically pulled right up to the window and it was already ready for me. The workers are always so nice and they have the best drive thru experience out of everyone. And the food is great!!! My all time favorite fast food place! And you don't have to pay extra for sauces!!! read more

The food portion sizes have really gone down hill was also really dry and good for ever to get my food even tho I used the app read more

Chick-fil-A - A sad dry Spicy Chicken Sandwich - Fast Food Near Me - Tulsa, Oklahoma

I ordered a large sun-joy and it took forever at 2PM. I pulled up to the door/window and no one greeted me. I sat with my window down for several minutes as no one said anything to me. I overheard employees talking about their summer diets and one manager said "I hate it here" as she did something on the computer. Finally, I got my "sun-joy" that turned out to be a lemonade... read more

I had a DoorDash order that I purchased it was $96 They did not add one of the sandwiches but they put the fries and drink. The bag was sealed so I know they packed the order wrong. I had to drive to the store to get that sandwich for my kid. I got there and told them the issue and said they couldn't do anything... I got a refund through DoorDash but I still drove out 20mins though I paid $20 in delivery. They could not give me a sandwich for the hassle. I never have a problem with Chick-fil-A so I know this is a management issue. I wouldn't recommend this location read more

One reason I go to chick fil a because they are generally good at hiring bright-eyed pleasant people. The employees here could not care less. Its been slowly building(wrong orders, etc) but it culminated today in a nice double-whammy, the girl put my tray on the table without saying a word, then I found a hair in my fries. If you want a chick fil a to feel like you're at McDonald's in the hood, look no further. Disgraceful read more

I love the chain, but despise any time I'm stuck coming to this location. I give this location a 1 star review only because I know what Chick-fil-A is supposed to be like. I'm friends with several operators and have visited around 50 locations with very few complaints only a quickly fixed mistake here and there. This one has by far given me the most grief and is unfortunately the nearest to my house. (Think it'll be worth a longer drive though) They're ALWAYS messing up my order. I'm taking it's a rare occasion that they get it right. And my orders aren't complicated in case you were wondering. "Number 1 deluxe with pepper jack cheese", "chicken biscuit and hash browns", etc. They've literally messed up my order so often that customer service doesn't reach out to me anymore because I probably look like a scammer trying to get free food. No, I want to eat what I pay for and pay for what order. My all time "Wait, am I in Walmart" moment was this: Waited 15 minutes to order(whatever, it was busy), ordered a chicken sandwich with lettuce and tomato and cheese. Waited 20 minutes to get my food (usually they give you a coupon for that long, but they didn't say anything about the wait.) Open it up, they forgot the lettuce and tomato. I politely explained the error to a team leader and asked if she could grab me the veggies and I'd throw it on myself. She went and talked to a manager for 5 minutes only to come back and say "My manager said you have to get back line(now longer than when I arrived), show your receipt to the cashier, and she'll fix it." I literally laughed because I thought she was kidding... And was like "wait, for real? For lettuce and tomato? I've been here for 40 minutes..." She shrugged, smirked and walked off. In the world of "my pleasure" this should never happen. Employees have been fired at other locations over less. That response from a team leader and manager is absurd. read more

Time to update. As our growing family continues to enjoy the Tulsa Hills expansion, this CFA is still the best around. Complete with family nights and regular discount offers through the app and the cow calendar, CFA loves their customers. The store is very well-run. Despite the regular crush of business through the drive-through line and in restaurant, especially on the weekends, they do a great job. Food and service have been consistently great at this location. Personal favorites are the spicy chicken sandwich, the grilled nuggets, the superfood side, and the spicy Southwest shaved chicken salad. read more

This location CONSISTENTLY messes up my food. Today was the 3rd time in about 2 weeks and I won't be back. I'll use a different location and see how that goes. read more

Everything's great but the hours need to be updated - it says 10 and they told us they closed at 9.

Was there Saturday, February 19, afternoon. I ordered a 5pc child's meal w/ grilled nuggets. I had a funny taste with the nuggets, but ate all 5 anyway as I had never experienced any problem before. Four hours later with my stomach griping, I had diarrhea, then vomiting. I called the store, asked for manager to report the problem. He was supposedly glad I let him know. Said he would send coupons for the experience. Never heard back from anyone. So, beware of this location and their quality control. Bad food read more

We came for lunch on a Saturday and it was packed. But the service was fast and friendly. We also noticed that they hired a senior citizen who was slow but still diligent in her work refilling drinks and cleaning tables. A young man was cleaning out the kids room, wiping walls and everything down. Another young man overheard a guest needing a bigger table and helped facilitate putting tables together without being asked. I was impressed with the people who work here, how efficiently everything was run. read more

This Chick-fil-A is hands down the fastest and gives the best customer service in Tulsa! Management cares enough about product flow to open 3 lines at rush hour and there employees I have seen them running to get orders out before lmao. read more

Got to admit, Chick-fil-A is still one of my favorite spot across the state! Even Chick-fil-A's sandwiches are a bit pricey compare to other fast food places, but they are delicious and worth the price. I like how their chicken filet is crispy on the outside, but the meat inside isn't dry at all. I normally get the combo of a spicy chicken sandwich and waffle fries. I asked them to switch the drink to a small milkshake, cookie n cream is my favorite flavor. They don't have a wide range of choice for milkshake, but the milkshake is creamery and even the small size is still a lot for me. The chick-fil-A sauce is to die for, it goes well with everything. Like how they put the calories in each food on the menu so I can keep track, not many fast food places do that. There always a line at this place, but the drive thru process is fast so you won't have to wait for a long time. The staffs are friendly and helpful is one of the reasons I like this location the most. read more

Worst experience I was missing the sandwich out of my combo I called they said I could come back but I take night classes so I went back the next day and they said they couldn't help me I showed them my receipt and the voicemail THEY left me the manger was so beyond rude I filed a complaint and still haven't heard back read more

So in search of a kid place with chicken lead us to this establishment. My bestie had her granddaughter in tow and we wanted chatty time. Miss Emma got to play in their super cool kid spot and we enjoyed our meal. My bestie had never had C.F. before and she was impressed. Lots of first together she and I, glad this was something we shared too. Gonna bring my grandson here for Nana Bentley time. Eat more Chicken! read more

I'm not usually one to complain, ironic I'm leveling bad review lol. I just get annoyed with the mobile app, this morning I put in my breakfast out on the mobile app and I receive notification my order is ready and I get to Chick-fil-A to pick up my order at 10:35 (if I had known they weren't going to make my food it would have saved me a trip up there). They tell me since it was 10:35 they couldn't make my order... which I got a notification and everything saying my order was ready... so I drove all the way up there waited in line.. they even had me go through drive thru then at the window they tell me... at 10:35.... and they still charged me... but I didn't get any breakfast or food at all... read more

Tulsa Hills Chick-fil-A is perfection. We prefer this location over all.

I love Chick Fil A. This one here is the best one.. but I'm sad. It is closed right now. It is under construction and we had no idea and now my quick Chick Fil A cravings cant be met. I demand something. read more

Proud upstanding 'christian' establishment - my wife wanted to get something healthy for our infant and this is the crap they serve in their fruit bowls; they exchanged the first one for the moldy stuff - sorry excuse for a restaurant. Really disappointed in the quality of a $7.00 fruit bowl - but they don't give a rat's ass about the customer, only the bottom line... read more

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Life may throw an infinite number of trials and hurdles your way, and though everything/anything else might change, this one fact will never change: Chick fil A will forever dominate the chicken sandwich game. I can never get enough, and the only problem I have?? The fact that it's not open 7 days/week. read more

Pros: It's crazy to write a review about a well known, incredibly popular fast food chain, but I just had to do it. This place is amazingly wonderful. My husband/kids really enjoys the food here and I appreciate the service. My husband usually gets the spicy chicken sandwich with BBQ sauce and the kids like the chicken nuggets w/waffle fries. Sometimes if we're running late for school, I skip making them breakfast and grab them chicken mini biscuits. So now about the service, dining inside is like dining in an actual restaurant with counter service. There is someone to bring me my food, clean my table, and provide me with sauces. Did I mention that this location is very clean? Don't be intimidated by the drive through line during peek times (lunch and after work); it moves so quickly. They have this system of taking orders before I get to the order box, paying at the order box, picking up food from the window, and sauces as you exit the drive through. Accepts credit cards. Cons: Parking is kind of scary because of all the movement/activity of other cars; however, they do have this lot to the side of the building away from the drive through lane. Downside is you have to cross the drive through lane to enter the building. They removed oatmeal from their breakfast menu, but I didn't really order if that often so it's not a problem. read more

Like most Chick-fil-a's this one is always packed! However, that does not change the great, speedy service. Word of advice: do not park in their parking lot, you will not be able to get out. I tend to park next door and walk a little ways. The food is excellent and the wait staff is always the nicest. When I do have to wait more than 5 minutes, many times they will give me a free meal voucher for my next visit. Great place for lunch or dinner. I highly recommend the Tulsa Hills Chick-Fil-A! Just remember- never on Sundays! read more

This is my number one breakfast stop! I have been taking advantage of the convenience of the Tulsa Hills location a lot lately, it's right on my way to work. I typically order a chicken biscuit, which is always fresh and so good! I don't know what they put in those biscuits, but yum. I try not to drink coffee much, and their coffee definitely does not appeal to my tastebuds, so I guess I should thank them. Although, I think I've developed an addiction to their sweet tea! Another great thing is how fast they are! I've never had to wait more than a few minutes even when the drive thru is wrapped around the building. Thank you, Chik-fil-a for always quickly supplying me with sugar and caffeine when I don't want to be awake. read more

This is one of the few places I can eat that I don't have to worry much about gluten cross-contamination. Ooooh, what a tummy ache that causes! Unfortunately, their grilled chicken is just, well, funky. It doesn't taste like chicken, just weird seasonings. I'd love to see them update that recipe and tone down the funk. That being said, the waffle fries are yummy, and the garlic ranch sauce is the best fry sauce. Occasionally we get cold food, and that's a total disappointment, but 75% of the time the food is fairly hot. I agree with all the parking lot and ease-of-access comments. It's a nightmare. This location was not well thought-out. read more

If you need fast food chicken burgers or nuggets this is your best bet in town. The best fried or grilled chicken, breast or nuggets around. The flavor and texture is excellent the breading light and the final product is never heavy or greasy. My only issue is the carrot salad is occasionally watery. No meal is complete with out the desert. They have perhaps the best soft serve ice cream I have ever found, cup, cone or shake, don't miss the chance for this fine finish. read more

Does the CEO/Owner use his wealth to promote an agenda that has become increasingly nonrelevant with today's society and legal rulings? Sure. But Chick-fil-a still makes one heck of a tasty chicken sandwich. My deciding to buy or not to buy won't change the company policy, but I can fight for equality while also enjoying a spicy chicken sandwich with waffle fries. My only complaints are that they are always so busy and takes forever in the drive thru and the fact they are never open on Sundays. read more

I used my mobile app to order to save time?? What a joke. I got to the restaurant at Tulsa Hills, they found my order, could not find my order, miraculously found it again?? I waited 33 minutes for 2 chicken meals. Very poor customer service and staff that are clueless! Mobile app is a waste of time. read more

I know Chick-fil-A is a chain and should all be the same, but this one has exceptional service! The workers know exactly what they are doing at all times, and it runs like a well-oiled machine. The playground area inside is nice and clean, and I don't mind letting my kids go crazy in there. The drive-thru is also impeccable. I only get 30 minutes for my lunch, and this location is about 10 minutes away. Knowing how limited my time is, I'm never worried about coming to this location because no matter how long the line is, it seems I've never had to wait longer than 5 minutes. How they do that, I don't know! And with that quick of service, you would think that there would be more mistakes, but no. Every single order I've gotten has been accurate right down to the number of Chick-fil-A sauces! Hands down, the best fast food in my area! read more

So so nice and fast! Giving us refills from the table and no problems with my big order ! read more

Good spot for a quick and tasty meal. Place was clean and although the parking lot was crowded, we got helped very quickly. I go to Chick-fil-A in several cities, I seem to always be satisfied with food quality and service. read more

Can't beat chick-fil-a. This place is delicious and good employees. This place is always busy though!

I understand the fast pace and appreciate it but don't employees were rude on multiple occasions.

This chick-fil-a is SO much better than all the others!!! Always hot and fresh and idk what they do differently on their grilled chicken, but it's so much better than other locations ! They have people standing outside taking orders , so there is no waiting. The staff of so nice , and my order has never been messed up! read more

My family and I absolutely LOVE Chick-fil-a! Their food is delicious and always fresh and the staff is always so friendly. I love the kids meals for the young ones (even my one year old loves this restaurant). This specific location does not have a super long wait time in the drive thru (sometimes they are really packed and line wrapped around the building). The only con about this specific location is the design of the restaurant (hard to get in and out of parking lot). Highly recommend this restaurant! read more