With the amount of people they have working there you would think they would get the order right. 2 workers hanging out at the pickup window talking about nonsense. Meanwhile my order that I waited in the drive thru line for 20 minutes to get is missing items. read more

Not good I got home with no sauces at all u have to make sure costumers get their sauces, utensils And sometimes they forget the fries please check orders more carefully read more

Great customer service and fresh food always.. that's why I keep coming back.. also always very clean and courteous staff

Yelp is a joke! I have ZERO affiliation with this location; I don't know the owner or staff. However, Yelp removed my previous detailed and genuine 5 star review & 1 tip of this location because they thought it was forged & that I'm in someway connected with this Chick-fil-A. Um what? I just moved to this city! Anyways, I am reposting this 5-star rating because I feel my previous review was unfairly removed. I frequent this location often as a customer myself and for food deliveries through Postmates. I have never had any issues, food is always fresh. It has been my go-to CFA since I moved to Whittier last Summer. read more

Chick-fil-A - Left a 5star review for this location a few months ago and YELP believed I was affiliated with this location cause I gave 5 stars WTF? - Fast Food Near Me - Whittier, California

This has become my Saturday treat during COVID19. I head to Trader Joes and Albertsons then stop for lunch. Yummy chicken strips and fries. Service is great and very safe. Employees follow all precautions by wearing mask and gloves. read more

There's a reason this place always has a line; they're great! Use their app and earn rewards for free food. It's awesome.

It is Veteran's Day and to celebrate a lot of companies including Chick fil A are offering current service members and veterans a free meal. Because I did not know what Chick fil A is offering I placed a call. I was not able to get a live person on the phone. Being in the Whittwood mall at 11:30am I decided to drive thru. I asked the attendant what Chick Fil A was doing for Veteran's Day and was told I would have to come back after 5:30. I told him that I had tried to call and I was already in line, could he ask a manager if anything could be done. I waited in line and the attendant said the manager would talk to me at the window. When I got to the window 4 people were standing there. I mentioned I was an ARMY veteran I tried to call on the phone to see what was being offered and didn't get a live person. The female brunet manager was nasty to me saying "when did you call." There hasn't been a call". I was going to hand her my phone and show her the outgoing call to Chick Fil A. Her tone was as if she caught me in a lie so I didn't feel obligated to defend myself. Why would I lie about calling? I asked her if she was willing to do something for us now since we were already here. She told me no I would have to come back at 5:30. Where most companies are trying to pay back and thank veterans for their service today, this location of Chick Fil A did its worst to upset a Veteran. read more

I just had to hop on here and say I'm so happy Anthony is still working at this CFA. He's always happy, remembers our names, and never messes up an order rather he's at the window or on the iPads. Absolutely love his customer service read more

I love my Chick Fil A but they suck when it comes to portions. I purchased a Large waffle fry and got this partially empty container. Kind of disappointed that I upgraded to get not much more. read more

Chick-fil-A - Fast Food Near Me - Whittier, California

One star for the service as always. But the food was very disappointing. First time trying the grilled sandwich and it was dry and had no flavor, small piece of chicken it was mostly bread. Arnold Palmer was mostly tea, and the side salad didn't come with the toppings. My husbands sandwich was cold as well :( read more

Best food and service, the owners do a great job hiring the young people who work there, always polite and respectful. I love all of their food and I just tried the brownies and omg best I have ever had! You have to try one!!!! read more

Poor experience today. Got our order wrong, then girl who handed us our food through the drive thru got mad at us after asking nicely for our correct order. Left out straws and did not receive the sauces we asked for. :( read more

I guess there large fry got smaller, I ordered a large meal for both meals and got medium fries 7th mistake this month read more

Chick-fil-A - Fast Food Near Me - Whittier, California

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Amazing service not only as a fast food restaurant, but far better than any other dine in restaurant I've been to. Management plus all team members were very hospitable and welcoming. Restaurant & women's restroom were also very clean. read more

I've come here on multiple occasions the last few months and every time I do I have a horrible experience. They always refuse to give you more sauce. You're only allowed 2 sauces per order. And they WILL NOT give you more. Not even if you argue or try to pay for them. They say they are in a "sauce shortage". But they are somehow the only chick-fil-a in the whole county that is. So I have a feeling it's just managed but a stingy person who refuses people more sauce. My cousin didn't believe me and we had this problem AGAIN yesterday. Never coming here again. I'll go out of my way to go to another location. read more

CHRISTOPHER at drive thru ordering 4:35 on 7/26/2023 is so sweet patient and so respectful such a great attitude in this heat he deserves to be promoted and a raise !!!! We need more customer service like this read more

They are making the CHICK FIL A name look really bad. Not up to standard at all. From CS to food. People look miserable. Food is missing or cold. This time: Got my order wrong three times here. This time around, I checked in to get the free nuggets. Yes it's free but I had asked the window person to make sure all my order was there because of the previous times and it looked like it wasn't complete. Yes, it's missing as I parked the closer spot possible at JC Penny. A packed Saturday which means parking was far, and I left the keys and phone in the car with the husband thinking it's a quick fix. Turns out they scanned but didn't input after waiting 10 mins for service to fix this. They did offer to have me check in but the phone was in the car thinking I had ordered it bc she repeated my order, took my phone to scan and the window person confirmed. Yes- I could've walked five minutes out to JC Penny's parking and get it, cause that's how busy it was. But being that I had waited in the long drive thru, waited some more, and now have to walk back in 90+ degree made me cranky. Easy fix but third time getting my order wrong made me even more upset. Worst chick fil a customer service I've ever been to considering this is my third time at the drive thru getting my order wrong. read more

A very nice clean Location. This was my first time at this one and for a chick fil a on a Saturday afternoon, it actually wasn't very crowded. We still sat outside though because the weather was very pleasant. I Tryed the Smokehouse BBQ chicken sandwich. They have it until August. #Chicken #WheatBuns #Healthy it was very good! read more

Chick-fil-A - Trying the Smokehouse BBQ chicken sandwich. They have it until August. #Chicken #WheatBuns #Healthy - Fast Food Near Me - Whittier, California

Today, i dined in with my 2yr old. I ordered a salad and when i was almost done I notice a dead bug inside my salad. I flagged down a worker and told them. She said she will let her manager know. A couple of mins later the manager comes with a new salad. I truly appreciate you trying to make us feel better. read more

I always come to this location. I would give it a 5 stars if it wasn't for the sticker promoting a specific group... I'm sure workers or owner have noticed it... read more

Chick-fil-A - Really?! - Fast Food Near Me - Whittier, California

Food is always consistently good and service is awesome. The drive-they line could have over twenty cars, yet somehow they have it down to a science here. They make ordering, paying, and picking up your order easy. Very efficient and well trained. read more

the worker gave me and my friend a free drink and fry btw we ran before they closed so it felt like a reward

Order from this chick fil a a couple times a week, and always receive great service and food

All the locations are great as I've had no issues. Been to this location the most. Food is consistently good and service from the crew is excellent. The app ordering is convenient. The Drive through lone is crazy long (as with all the locations) so in store p/u fastest. read more

I never have experienced such customer service at a chick-fil-a in my life. I wanted one extra sauce and "Joseph" from the drive thru said he couldn't give us a sauce, I even offered to pay extra for a damn sauce. He said no. He said he only gives one sauce per meal I ordered 2 meals and he only gave me ONE damn sauce. He needs more training if that's the case, horrible. I got down inside and it was the same guy Joseph said "okay I'll give you ONE more". Horrible service never again!!! read more

Ordered my family dinner through the drive thru got home set the food out they forgot one of my child's chicken nuggets. Okay no biggie I'll give her 5 of mine out of the 30 pc I bought. We sit down to eat and there's a thick black hair wrapped around our chicken nuggets read more

Chick-fil-A - ows a hand holding a piece of food - Fast Food Near Me - Whittier, California

Make sure you check ur bag before u leave . Once again get food with no sauces... never fails

Their food, shakes and customer service is really good! Their restaurant is really nice and clean as well. I will definitely be returning!

The food here is always hot, freah, and tasty! And the folks employed here are very pleasent and friendly! Bella helped me out today and I was very pleased with her service! read more

Really like the food just which we could get everything we order. From missing juice to forgetting whip cream on a shake to missing or NO SAUCES or dressings. After they put a limit on you THEY FORGET Them, what?. To no extra chocolate syrup that we paid for on an ice cream. That's enough, I just getting upset. Go there just check your stuff if your mobile. Tieing up server is not going to be fun plus time consuming. read more

Love this location! Yes the drive thru is usually crowded and I've never took the time to wait there so I can't comment on that. I have however downloaded the Chick-Fil-a app and ordered curbside which was super fast and convenient! The staff is always friendly here, just like every Chick-Fil-a I've been to. Sometimes people make mistakes, its human nature, the important thing is it's fixed without incidence. There was a mistake on my son's order, fries instead of fruit. I simply walked up to the counter and it was rectified immediately. My kids love the nuggets here and I favor the spicy chicken. I've heard there's a hot chicken coming soon which is awesome! Side note if you use app in the restaurant. Be sure to scan before you pay for your order at the register so you get points. If you forget there's a web address at bottom of the receipt and you can manually input it there. Super easy. read more

Needs a lot of help tbh. The food is always too cold by the time I get home which means it's not fresh like the one in La Habra. I would recommend taking the extra drive to the La Habra location. read more

2 stars only because the food is good per usual, but not the best servicing location, also, they are limiting the condiment count per meal to 2. That's including fries. They don't even allow customers the option of paying for extra! Like many others, I use two on my sandwiches alone. And another 2 on my fries. I prefer not to eat with cottonmouth. Not only are other locations not doing this, they AT MINIMUM are give paying customers the option to purchase extras. Stop telling your employees to rant about a shortage of condiments, call some of the other locations they don't talk about a shortage or any limits on condiments. Will not be returning to this location. Stop cutting corners on service. read more

personally I feel that maybe if someone's order is kinda large you should maybe give them two bags so the one bag full to the brim doesn't split in half and we lose all our food thanks chick fil aaaaaaa read more

Definitely on brand, I've only had one or two long drive through waits and they comp'd me free food. I am definitely glad they are here. If there is ever an issue they always take care of things respectfully. Not sure why only 3 stars. read more

Stop to get my kids lunch and the drive-thru was super long. Decided to go inside. Probably would have been better to stay in the Drive-Thru line. But got my two meals and asked for sauces. The employee said the sauces were in the bag. I left and drove to my kid's school only to find no sauces in the bag. Super disappointed. This was my first time at this location. It will be my last. Much prefer the Chick-fil-A in La Habra. read more

I normally love Chick fil-A But I don't think I'll be coming back to this one Terrible service and cold food. It's not even busy When I took it up to the counter I had to wait about 5 minutes because all the workers were ignoring me. Finally a manager came up and didn't know what to do..he asked do you want another sandwich and fries..my reply was yes..but this time hot! When they brought it out to me..it wasn't much hotter. No apologies nothing...I think this is a fake Chick Fila-A Because I know the real restaurants have such a higher standard read more

NEVER coming here again I think it's a big ripoff $17 for a piece of chicken between two buns,fries & 2 drinks Didn't even want to give it one star but I couldn't post this if I didn't although I really love the lemon milkshake or whatever that is that's the only thing read more

Doing Postmates it's 10:05 at night one other person in line in front of me no one behind me and the make me get out of my car and go in after going through the drive thru and Rona is still around I expected better from Chick Fil a read more

1st time here. I ordered 4 strips chicken combo with a side salad and a lemonade, a chicken club combo with a lemonade and 8 piece grilled chicken. When we got our order the chicken club was missing and I also got the super food salad. I went to let them know what they got wrong and after 5 min of waiting for someone to help me and after another 5 min they got me the right food. When I got to my table the 4 strips where nuggets, my fault for not checking. Unlike other chick fil a restaurants where the employees check up on you, not here they just bring your food and just pass by you when they bring food to other tables. I don't think I will be back. I rather drive to La Habra read more