Ofcourse the food was good and the restrooms were immaculate which is always appreciated but Gabby the cashier was extremely kind! She was so patient while i went back and forth about what to order! Patience and kindness from Gabby made my day, thank you ma'am! read more

They have the worst Chicken strips and they gravy be water don't even stick to the chicken They play around to much over there and the staff go all out side and then come back in and not washing their hands and start cooking or messing with their food smelling like weed read more

Great customer service! Food is great! It's very clean and the lighting is perfect to study in!

The food was ok. Some of the chicken was very greasy. Overall though, not bad. What I found a bit sleazy is when I went to pay, I was asked, "Cash or credit?". I used credit. Without telling you, with no signs posted saying so, they slip in a 3.5% "non-cash adjustment". Nice try but you just lost a customer who is going to warn anybody I can about this underhanded practice. read more

food isn't bad, but service was terrible. one employee in specific seems to give attitude anytime i show up to get food or just a drink. i've tried telling another manager their and nothing was done about it. i do have names as well. read more

My mom and I went to have lunch and waited over 12 minutes without even being acknowledged. They were not busy at all but were certainly worried about their cellphones. read more

Terrible customer service. Tea tastes moldy you can tell they don't clean the tea thing. Always out of stuff. Worst chicken express EVER everytime !!!!! Never a better experience only gotten worse. read more

This chicken express has had significant improvement in the management over the years however, there are some employees aren't very friendly & not professional at all! I would recommend employees having more professionalism, especially in front of customers!! Overall the food is good and fresh. Even though the wait is sometimes a little long, our orders usually are accurate and they have few mistakes, that I've seen. The restaurant is often kept clean and it's a nice place to eat at. read more

I moved away from Nacogdoches 8 years ago and this used to be one of my favorite places to eat. I sadly can no longer say that. I am assuming due to Chic Fil a and Raising Canes moving in, this place has too much competition and quite frankly, due to health reasons, should probably be shut down. The food was all hot and cooked when we ordered it (minus the chicken strips) but the restaurant is filthy. No ice but plenty of green slime on the ice dispenser. Sticky walls, dirty bathrooms, dirty booths. My plate had a small black, coarse facial hair on it that I removed before consuming. Since it wasn't on the actual food I avoided that area instead of returning the food, who knows what I would have gotten the next go-round. read more

I got some fried pickles from Chicken E and they forgot one important ingredient..the batter. I might as well been eating pickles straight from the jar. read more

Chicken Express - a bowl of fried food - Chicken Wings Near Me - Nacogdoches, Texas

Every single time I go here, I am treated horribly. The workers here are the rudest people. I have worked in retail and I know the fake it smile, but they don't even attempt this. The girls that work the drive-through window will almost throw the food at you and will make snide remarks to your face. As for the food, this is the worst chicken express I have ever been to. The food is either soaked in grease to the point that I will have standing grease in the bottom on the box or it will be undercooked. This is if you get the right food. read more

Got take out a few weeks back at this place. I was charged .50 for an extra roll that wasn't in my box. I went in today and ordered my usual and told them about the missing roll. The girl said, did you call us, and I said no, and she said pound sand. Even the general manager said if you don't call, then they couldnt help me. In other words they lost a customer over .50 . She said they had lost too much product over cases like this. I'm sure the roll cost less than .05. So people if this is how they treat customers, they are in the wrong business. I will take my family's business across the street. read more

oh hey chicken express. i used to think you were the shit. but turns out you're just shit. who ever is the employee who YELLED at me through the speaker and talked to me like a child needs to be fired. if she isn't i am calling the manager and pulling a hardcore Karen. the sweet tea is not sweet. i had put sugar in it bc chicken express does not care that i am a type one diabetic. i could've died. don't get me wrong, i'll be back tho. read more

So, the food is good. My review is solely a service based review. The girl on headset at the drive thru had an attitude which I understand. I ordered 3 sides and an unsweet tea and a sweet tea. After each item she asked with a really bratty tone "yeah and is that it?" Could clearly tell she didn't want to be there. Again I understand but she got my order completely wrong and if you're going to have a fucking attitude at least listen. Tried to call and they let it ring for 4 minutes read more

I love this place so much but every time I go the person that is running the window has an attitude. Talking over me. Finishing my sentences. Then this morning I went and they had just opened . I ordered a number 1 and they said we just opened it will take 10 minutes I said ok that is fine and she aid so u still want them? Like yes! I still want them wtf . She proceeded to say "we just opened so we don't have anything ready yet can you come back around 11! I got so mad like if you open at 10:30 start preparing at 10? Either way I love my food but the staff is rude ! read more

This place was pure filth!! When we ordered and got or attempted to get our tea they we're out of it and said it would be six minutes till it was ready. Needless to say I had to drink water because the tea never got ready the whole 40 minutes we we're there. Also the workers there were running around like a chicken with it's head cut off!!! Total dysfunction read more

Best sweet tea in town! Hands down no freaking debate! Loaded w/ sugar, pure sin!

Literally THE WORST fast food experience I've ever had. Asked for two separate orders, gave the cashier two cards, and she put it all on one. And was like "Oh that's why you gave me two cards". YEAH. And then she told me to pull forward because they were waiting on gravy. 15 MINUTES LATER she comes out and tries to give me someone else's food. And when I say "where's my food?" She says "oh it didn't show up on our screen so they just put it in." So I sit in my car for another 10 minutes before they finally bring my food out and no sweet tea! So another 5 minutes pass and she finally comes up with my sweet tea. So I haul butt back to work because I've already used up my 30 minutes for dinner, and I sit down to eat my food and THEY GOT THE ORDER WRONG. I would literally pay money NOT to eat here. Unless you're looking to kill 30 minutes, just go to KFC or Canes!! read more

Worst chicken E ever. Cold mashed potatoes, mildly warm chicken. No service with a smile. Not like my hometown Chicken E. I would never eat here again. Seat was sticky. Overall dirty restaurant. read more

Stringy, clean strips, tasty gravy, and sweet, sweet tea! Good stuff. Best of all was the great greeting upon walking up. I was presented with an awesome attitude and a genuine personality... I personally find this rare in a restaurant chain. Kudos to the staff! -Clean and tasteful on the inside. Same goes to their kitchen and mostly to the food. It is what it is though, cheap and tasty. read more

Its fast food fried chicken with MSG, BUT a $.99 deal on Tuesdays that can't be beat anywhere!!

Everything was way over salted.chicken strips and gravy were pretty good except for the excess salt.

really disappointed in service and the place is really nasty! But food is good! This place used to be really nice and have it together. The smell of soured something by the soda fountain n stuff growing around is very disgusting. The employees act as if they didn't have it together with customers lined up. Please do something!!!!!! read more

I quit going to Chicken Express about a year ago. My family and I used to get the 20 piece family meal, then one day we ordered our usual and got home to try to eat. The chichen was nasty. I called and they admitted to having run out of chicken, and then purchasing chicken from Brookshires. The next three attempts were just as negative. I ordered fried pickles and got this wad of gooie nasty tangle if pickles. I got 2 containers of gravy, instead of mashed potatoes. I watched a server scratch her scalp under her weave. I watched a server wipe her hands off on the seat if her pants, after she got up from where she was sitting on the floor. There is a nasty sour smell that eminates from the tea tank where black mold grows on the floor. All this caused me to quit going. Like a fool, I decided to give it a try tonight. BIG MISTAKE ! They had burned the roles, but were still serving them (as to how the 5 employees that were there managed to burn them I don't know, they are on a timer after all.) I got home (20 min drive) only to discover that my gravy was watered down milk with no spice. Literally, the consultancy of low fat milk. No pepper or any other spices. If you look at the pictures, you can see that there is not a spec of pepper, and the liquid is dripping off the fork. Fool me once, shame on you, fool me twice shame on me. I will not be made a fool again, I will never go back. read more

Chicken Express - I quit eating at Chicken Express about a year ago, bad quality. I gave them another chance and I got burnt roles and milk for gravy. - Chicken Wings Near Me - Nacogdoches, Texas

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I would give it zero stars if yelp would let me. The dining area is nasty dirty. Tables had not been cleaned. The floor had layers of grease, dirt and chicken crust along the base boards. The back of chair and benches had grease streaks. The workers know very litte about cleanliness. I watched an employee wipe her hair back and then grab the wisk to stir the newly brewed tea, while her fingers dipped into the tea. Hair nets are either not required or ignored. I saw nobody wearing any type of hair net or cap while handling food. I found two long black hairs in my chicken tenders. My guess is that they have not see a heallth inspector in a long time. Corporate Chicken Express website sends you back to the store for complaints. I am guessing corporate doesn't care about their image. Avoid this place! There is a better choice for chicken tender on North Street. Shoot, I know gas stations that are cleaner, safer and better. This locations needs to be shut down or new management needs to come in an renovate and clean up the place. read more