I don't always applaud after I eat a meal (in fact, being from New Orleans, I rarely EVER do here in Tennessee! ) but I did tonight because of this place. Y'all. EVERYTHING was good. I had the 2 traditional chicken salads, and they were amazing. The broccoli/cheese soup was GREAT. Even the little cookie they give you with your meal is above average. FOR CHEAP. On top of that, the management was great, the place was clean, and the servers were extremely friendly and very helpful. I have never even left a review on Yelp before, but I just had to. If you are capable of going to a his restaurant, GO. read more

My first time was amazinggg, the food makes me feel very light and clean. They seem to be doing great work on trying to keep the customers safe and distant from each other. I really appreciate their genuine kindness. read more

Had a wonderful experience at this new location on grand opening day! Called in 9 orders for the whole floor at the hospital and the staff were very helpful on the phone. Food was ready in less than 30 minutes, was able to walk in (even though they were extremely busy) and my whole order was ready. Staff had itemized tickets ready and were able to cash out 9 tickets quickly. Everyone in the hospital loved the food and cannot wait to go back and try more. I personally recommend it to everyone for fresh, quick and delicious food. read more

Tried this place for the first time last month and now I am hooked. We come here for lunch about once a week. I get the chicken salad on the croissant. I have tried about 3 different chicken salads. My favorite is the Classic Carol. I love their sugar cookies and one comes with your meal. Their soups are good too! read more

If you love mayonnaise and cold bast bots this is your kinda place. Not for me, we were rushed ordering and just so disappointing

I really enjoyed my sandwich! The "Kickin' Ray Lynne" was deliciously spicy. I've seen other complaints about the toasting of the bread, but I really liked how it is pressed! It's toasty on the outside and gooey on the inside. The soup was excellent as was the pasta salad. And every meal comes with a cookie! read more

I ordered a Chicken Salad sandwich platter and strawberry platter for a SuperBowl party I was attending. The combined total with tax was $80. I had sticker shock, but had already committed to bring CSC. The strawberries and dip were delicious - but not even close to worth $36. The chicken salad sandwiches came on croissants with barely a smear, not even a teaspoon, of salad on every croissant. Looks like they didn't even use one container of chicken salad ($7.99) to make the entire platter of sandwiches - a platter that was $37. If you love their food, I recommend you buy a container of salad and make your own sandwiches. read more

Horrible! Our curb-side pick up order was scheduled for 6:30 last evening. We were told to call the store to let them know when we arrived, which we did. They asked what vehicle we were in and we told them. Almost 15 minutes later they still had not come out with our order, so I went inside. Our order was sitting on the table they have set up for pick ups. No apology for obviously forgetting about us. I got our order and went back to the car. Double-checked to make sure we had everything and we did not. Missing was the mac and cheese, soup, and cookie. So, we headed back in the store and had to wait again for them to correct the order. They were very unorganized and had they been busy I would have been more understanding, but they weren't. There was only one person waiting for their order. I questioned the size of the large chicken salad and the large pasta salad that's suppose to feed 4-5 people. There was maybe enough for three people, if that. I even said "Are you sure these are the large containers?" and she said "yes." Finally left the store 25 minutes after arriving on time to pick up dinner. So frustrating. The food was very good, but way overpriced for the amount you get. I won't be back due to the lack of organization and lack of apology. read more

Excellent food! Great for the whole family! Great prices and deals! We love the Jalepeno Holly and the potato soup! Yum!

The food was okay but the wait was ridiculous. We waited for 45 minutes and took up my entire lunch break and then they had the idea to give us coupons for our next trip to the restaurant, I was okay with this and wasn't going to leave a bad review but I looked on the coupon and it expired the week after they gave us the coupon so I am here to tell you do not come here. You will wait an hour for your mediocre chicken salad and then they will give you a meaningless coupon to make you feel better about it. read more

I really like this place. Great for lunch. Several Chicken salads to choose from and the loaded potato soup is delicious. A little pricy but delicious. read more

Great selection of chicken salads and pimento cheese... soup is good too. Very nice atmosphere. Check it out

Great place to get something better than basic fast food that tastes great. I love their chicken artichoke soup and just tried their brocolli salad which was Delish....not too sweet and didn't have a lot of dressing added to it. Have been here several times and it is always clean looking and the staff are professional and friendly. #customertestimonials #chickensaladchick read more

I know of CSC from other locations I frequent when I travel for work, so I was excited to have one in my own back yard. I waited a couple of months for the hype to die down a bit, and was looking forward to my visit. I cannot even begin to describe my disappointment when I walked in and saw the menu. What?!?!?! Other locations have (probably) double the chicken salad options. The options here are almost all the same (do you want a lot of onion, or only a little? Maybe some grapes?), and no Nutty Nana!!! I ended up ordering, but was extremely disappointed in my selection. The amount of CS in my sandwich was much less than other locations, and during a non-busy time, it still took forever to make. The chicken salad was kinda boring. I'm hoping to hear they extend their menu soon. I'll return then, but see no reason to eat there again with their current selection. read more

I thought the food tasted pretty good, but I thought for this to be a chicken salad brand/chain the chicken salad would have a little more flavor. Overall the meals were pretty good but I probably won't go out of my way to eat there again. read more

I was pleasantly surprised that I loved it! The chicken salad scoop was delicious. It was served with 3-4 packs of crackers, a pickle spear and a cookie. It was just enough food but if you need more they offer options of sides or soup. I'm already looking forward to going back to try something different. read more

This simple concept restaurant is amazing! The menu consists of a couple dozen different types of chicken salad with accompaniments such as salads and soups. You can get just a scoop or on a sandwich, both of which are delicious options! My coworkers and I love coming in for our favorite, the kickin Kay Lynn which is a spicy buffalo chicken salad with bacon bits for a little bit of smokiness. I get it with a side spinach salad and their house made poppyseed dressing. Each chicken salad meal comes with wheat twin crackers and a little frosted sugar cookie! You place your order at the counter and the friendly employees (we always see Alexandra and she is so sweet!) give you a number so they can bring your order to which ever table you choose to sit at. Aside from the food and service being amazing, the decor is adorable! Keep it up CSC, we love you! read more

Best chicken salad I've ever had. Pimento cheese is also delicious. Another great item is the buffalo chicken salad tastes just like buffalo wing dip except not as heavy. read more

Love Chicken Salad Chick! But was disappointed that this location does not offer the full menu. No Nutty Nana

Great place for lunch!! Excellent service and good food. The pimento cheese and chicken salad were superb! I can't wait to try the egg salad! read more

This is one of my favorite places to grab a sandwich and go! The employees are always very friendly and helpful. Great addition to the avenue area! read more

Love this place and the variety, it is a little pricey BUT the portion are nice. Love the cookies!!!!

Just went there after getting off of work and it was delicious! I got the sassy scotty sandwhich on white bread with a cup of loaded potato soup for a side. The sandwhich was a descent size and the chicken salad and the souo was excellent! I will definitely be returning back to try the different flavors! read more

They have a very slow and immature staff but the food is good. I have been twice and both times the staff was too busy socializing instead of focusing on getting customer's orders ready. read more

Extremely rude customer service. We requested a refund and the manager, Allison, demanded the receipt when she already had it. The manager was hateful to myself because of my service dog. She was demanding of my service dog that legally she could not be, even though we showed her identification. The food was mediocre and the fresh fruit was anything but as it was mushy and old. read more

The restaurant I frequent the most in the Boro. Love the variety of chicken salad, employees are always so friendly and service is typically quick. I don't think I'll ever get tired of this place. So delicious! read more

I love this restaurant! Being southern, I've tasted my share of the ever-present favorite, chicken salad! CSC is a franchise, and it would be easy for its food offerings to taste "mass-made". But I've had almost every flavor they offer, and it tastes as fresh as if my beloved grandmother had made it! The staff is pleasant, efficient and eager to answer any questions you may have. It's a great place for a quick lunch, early dinner and I love getting takeout there! The only caveat I offer is that it's not a hearty meal and men may not feel like it's a "true" meal. The pimiento cheese is great as well! Now I'm hungry.....! read more

This is my MOST favorite place to go for lunch when I am in the Boro. Everything I have ever had is delicous! The staff and service is excellent read more

The chicken salad is always great and so many types to choose from you'll never leave dissatisfied - at least with the food. The service is absolutely terrible. I've been there several times before Covid and since the quarantine restrictions allowed dine-in and the same person is working the counter, not sure about the kitchen staff. Tuesday, I was the only person in the restaurant, ordered to-go, and waited at least 15 minutes for ONE SANDWICH, no sides, no drink, pretty simple. The lemonade dispenser had clearly been dripping for hours as it had overflowed the tray, covered the counter, and dripped down the cabinets and flooded the floor. I pointed it out to the counter person, who exclaimed "I'm not cleaning that up!" The staff is SLOW, lazy, and unprofessional. I've worked in food service so I know from experience that management would've never tolerated the kind of customer service that seems to be the norm at this establishment. I don't know if the food is good enough to go back......time will tell. read more

Fresh and cheerful interior. Delicious chicken salads, all of them. Great presentation. Glad they are here. Charm plus deliciousness is a winner! read more

I miss chicken salad chick ! I went to Murfreesboro for work and ate at chicken salad chick every day it was that good ! I find my self craving it all the time ! Open one in Michigan!!! read more

I called my order in and ordered Olivia's Old South. I was given the egg salad instead. They offered to exchange but since I was on lunch break and a line waiting to get their food I opted to just keep what the gave me since I was on a time crunch. I ordered a drink with my order but with the confusion and hustle and bustle my server forgot to give it to me and I forgot to ask. It wasn't anything special. Just plain egg salad with diced pickles. No seasoning. $10 for an ice cream scoop of egg salad and some fruit, overpriced for what I got. Staff was very kind and seemed to stay calm in all the chaos. Not a place I would return to though. Over hyped, over priced and underwhelming. read more

The food was great. There are many different options for how you like your chicken salad. I had the Fancy Nancy and my mom had the Sassy Scotty. Food came out fresh and service was completely wonderful. The bonus sugar cookie was amazing. So good, if we lived in the area I would def be back. The only negative, it is really busy. Took about 20 min to get through the line. We got our food fast, but people who ordered ahead of us, got their food after us. Other than that, wonderful service and good food! read more

I love chicken salad so when I saw this place go in I was super excited to try it. I was not disappointed, very good! I will definitely visit again. read more

Although they had just opened a few days before and had a few bugs to work out in serving the food in a timely manner for some. . the food was very good, flavorful and a unique menu. . The sandwich was terrific as I had the sassy scott choice of chicken salad and the broccoli cheese soup. . The price was worth a variety menu. . We are out of towners visiting the area. . read more

The chicken salad is the best I have ever had. I ordered the Fancy Nancy and it was wonderful. The problem is the service. I went in the early evening and all they had working behind the counter were young high school kids. First I had to wait for two girls to stop talking to each other before someone took my order. I ordered a large Fancy Nancy to go. The cashier told me a customer earlier had downloaded their app and had gotten a large chicken salad for free. I asked her how the app works and she said "I have no idea". I said it would be helpful if the staff knew how the app worked, she just shrugged her shoulders. After ordering, she was supposed to give me a number or take my name, which she did neither. So that created much confusion with me getting my order. My order was given to someone else. The manager tried to sort out the confusion. The girl behind the counter handed me my container of salad, no bag, no crackers, no utensils. I had to ask for a bag and crackers. The staff was very unprofessional and untrained. read more