Best of the best health professionals for children.

horrible service one more time! i never ever had a good experience at children's. unfortunately my doctor is not at wellstar network but we hope we never need childrens again! i drove 50 miles to tested my child for covid19 test 8 days ago....the tests results is not done yet. they try to blame the quest lab but they did the test they gave max 5 days for the results . i stay in the phone call today 30 min but they of course didn't solve my problem. do not go to children's pmease i am pretty sure you will hate your experience there. my son is quarantine but he is 13 it is hard to keep him at his room so them they blame people to increase the cases but if we can't count with labs, woth childrens no care about nothing.... please go to public health instead childrens they have a free test for kids read more

My grandson was at CHOA for a month, it was the worst hospital experience I've ever witnessed, miscommunication, error, and no one working together. My daughter and son in law constantly had to contact patient services, they were starving him, nurse said he's on a regular diet, when in fact he was supposed to be on a GI feeding. they drugged him up twice for a MRI, then cancelled it, due to miscommunication once again. It was a complete nightmare, a family is stressed enough with the child being in critical condition then to top it off by having incompetence, and miscommunication was terrible. However, the surgeon was wonderful. There were a couple of nurses who were wonderful, as well, but that's not the way a hospital should be run. my daughter contacted CEO, Donna Hyland, but of course received no call back. I'm very disappointed because this USED to be a very good hospital. If your child is sick I do not recommend going there. read more

I don't like hospitals. Not even kids' hospitals. Especially when we have to take our new baby to one. :( We were referred here shortly after baby's birth earlier this year. I hate the parking situation here. The two times we came here, we waited in a long line for almost 20 minute. I almost missed baby's appointment the 2nd time. It was so bad that valet just started walking up the street to everyone's car and telling them they could park in front of the door, so that valet could take care of the rest. That was nice & helpful. Check-in is excellent. It was never crowded, and there are computers for you to check your child in. The staff is really nice. The wait time across the hallway in X-Ray is average, I guess. It's a bit too long for me, but most doc offices have this issue. My son was 4 months old when he had to get extensive x-rays done on him. It was our second visit here. At this young of an age, he did not want to lie his head down, so it was tough watching him try to sit up and cry. I had to hold his head down. :( The doctor actually had us wait for 45 minutes until he fell asleep for him to lay down, but this was not effective, since he woke up. I had to hold his head down... There's a cafeteria and a cafe in the hospital. We ate at both on two different occasions. Hey, it's the hospital. No one said they specialized in good Southern cuisine. :) Overall, Scottish Rite is a nice children's hospital. Just hope we don't have to come back! read more

If I ever get sick, I'd like to be brought here. When I'm sick, I do feel like a helpless child so I don't mind be treated like one. I'm not a fan of being in the Hospital, whether I'm visiting or not. This place doesn't feel like being in a Hospital at all. So it sets a calm tone, at least for me. They have a wonderful staff here who knows what they're doing and seems happy and content with doing it. That gives me, as a parent, the comfort I much needed when my baby is in their hands. I get a peace of mind knowing that they're such caring and attentive staffs available whenever my baby needs them. read more

This was probably the smoothest running and efficient hospital that I have ever been in. We have a newborn at home now and we are typical first time parents in that the first time it sounded like something was wrong, we were off to the emergency room,LOL. The first thing that I noticed is that they have free valet parking for 24 hours if you are going into the emergency room (I don't know if you have to pay if you aren't going to the emergency room). Just the fact that we didn't have to pay to park gets this place 2 stars. Maybe I'm just weird but something just seems fundamentally wrong about having to pay to park at a hospital. I guess the 1000's of dollars I'm spending doesn't earn me free parking, but I digress,LOL. The staff were very friendly and patient with us and we were actually sitting in front of a doctor within 30 minutes and a nurse came in and saw us within those 30 minutes too. They get most of your billing information (insurance,etc.) after you are finished with the doctor, which l think is a good idea because we were calmer and less distracted (and more patient) then. Anyways, this is a great hospital for children and if you live nearby, I would recommend this one. read more

Our Son Daniel came to Children's Healthcare of Atlanta-Scottish Rite for a perforated Appendix. Dr. Alexis Smith was outstanding. She explained everything in detail ensuring that we were fully informed before and after surgery and displayed outstanding care and bedside manner. In short, Dr. Smith saved Daniel's life. I also want to express our gratitude to the compassionate, responsive and highly competent nursing staff. They are truly a caring team of professionals and helped transform a difficult time ( 8 days of inpatient treatment) in Daniel's life into a pleasant memory. In sum all members of the team from physicians, allied health, nurses and support staff were truly phenomenal! I highly recommend Children's Healthcare of Atlanta-Scottish Rite as the facility of choice for pediatric inpatient care. Many thanks Scottish Rite Health Care Team!!!! read more

The speech therapist services through Children's Healthcare of Atlanta is a complete ripoff. Our two year old son is a little delayed in speaking and we were advised through our pediatrician to go to CHOA to get his speech evaluated. We spent about one hour with a speech therapist for an "evaluation" and is costs over $1,000... Yes, over $1,000... For what, a young 20's girl to sit with my son and tell him to point to the ball, the spoon, the cup... Please... There are hundreds of speech therapists in Atlanta that could do it better and cheaper... Now they are proposing a weekly visit for one hour for the next 6 months (or so) at a rate of $350/hour... Needless to say we are going to use independent speech Therapists... No wonder our healthcare system is broke... read more

The ER did nothing to treat my child for pneumonia. They did no testing, except for drawing blood to check for strep which they would not even give the results for. They did not do a urine test nor give medication. We were pretty much thrown out after sitting in a room for 3 hours with no one checking up on my son. The doctor was rushed so he wouldn't listen to my concerns. They billed me $3,004 for their failure to treat or diagnose him. The billing dept was such a nightmare it makes me want to throw up. The rudest "people" on the planet. They wouldn't consider dropping the bill one cent. There were about 3 procedures they billed us for that they did not even do. I'm disputing this with my insurance company because I'm responsible for 100% of ER visits. But 3 grand for what?!! They didn't do a damn thing! My son got a lot worse once we left. I'm sure the pneumonia he was properly diagnosed with after taking him elsewhere when CHOA didn't do a thing was far worse that when we had gone in. His IGG levels read 2,000. That is extremely high. Normally your levels would be 770 to indicate you have it. Thanks CHOA for being completely useless and incompetent on top of robbing families who have to spend their money finding other doctors to help since you could not. Good lord, what a joke. Don't take your kid here. I wouldn't know where you could go because Northside made us go here. I would look for an urgent care facility next time and skip the germ fest at CHOA. I can only imagine that these glowing reviews are from people who didn't have to pay a dime for their visit or who actually got help for their kids and were not billed for things they didn't do. read more

Love this place and people that make it up! Our daughter has had various trips to CHOA and each and every time we are treated so well! The staff goes out of their way to make sure that not only the child being treated is happy but the parents and care takers also! Oh yeah, the cafe has some pretty darn good food also... So much so that our daughter begs to eat there each and every trip we have to make! read more

If I could give this place less than a one star rating I would they have done nothing for my child other than misdiagnosis not once but three times they went from telling us that we had a completely healthy baby and nothing was wrong with her several visits to the hospital testing for seizures that she was having they just looked right over it!!! Now they tell me that there is no chance of survival for her !!She went from no brain damage in the brain to damage all over her brain and now our eighth nuerologist later they have refused to give me a referral for her to get a second opinion absolutely disgusted with this place!! read more

If you are a paying customer, Children's Healthcare of Atlanta is NOT for you!!! My son broke his leg in North Carolina. He was seen at a hospital and then went to Carolina Orthopedic in Charlotte. Carolina Orthopedic X-Rayed his leg and placed a full cast on his leg. A week and half later we went for a follow-up at CHoA in Athens based on the doctor's recommendation in NC. CHoA X-rayed his leg and said everything looked good and then proceeded to charge more than twice what Carolina Orthopedic charged. This seemed crazy considering Carolina Orthopedic actually put the cast on. Doctor's services (which technically he never saw a doctor/ only a PA) are about $100/min. They are proud services plus X-ray charges which seem reasonable. I will not use there services again. read more

The people at the hospital were kind and patient with my son and the care he received was good. My complaint is about the clerical side of this company. Our bill was pretty high after the services my son received. We had been paying on it a little at a time for many months then all the sudden we got a notice that if we didn't pay off the balance completely they would send us to collections! We went ahead and paid off our bill with money we don't have because we can't afford to have our credit hit with this. So thanks a lot. I hope we can afford to feed our kids this month. But no worries! The hospital got their money. read more

My daughter has a serious allergic reaction resulting in hives. We did not know if she was going to go into anaphylactic shock and/or have difficulty breathing. It was the first time this had happened to her. We immediately gave her Benadryl, Claritin, and had her use her albuterol inhaler as soon as we saw the hives. We took her to Scottish Right where our daughter received, in my option as a physician myself, negligent emergency medical care. They have a person sitting at the front table who knows nothing about medical care and there was no qualified health care provider there to assist her with triaging when families come in. She mistook all of my fear as being disrespectful and took precious time to tell me there is a process and actually schooled me and demanded respect while I was yelling that my child is having an allergic reaction. Finally, the police officer came over. Still no nurse or qualified medical personnel. I was terrified that he was going to ask us to leave. Instead, I was grateful that he diffused the situation and helped direct me towards getting our daughter checked in. This being said, he still had the audacity to tell me that they want mom to be calm. I appreciate he was actually trying to be helpful, but if a parent is freaking out in the ER, there may be a good reason. Also, this goes without saying that no man in 2022 should be telling a woman to calm down. This is not the 1950s - clearly we have a long way to go. Even after all of this, they directed us to the waiting area. Still no nurse did a triage with vitals or even examine her vitals. I finally found a nurse to help, and she was great and got the triage nurse to see my daughter. Honestly, it's hard to say but I kind of felt like the triage nurse didn't believe it was serious until she finally saw the hives. Her demeanor seemed to shift. Once she took her vitals and listened to her lungs and didn't hear any wheezing and had 100% oxygen saturation, I was able to calm down. After this, it took about two hours or so for her to be seen and another hour or so to get some medicine. Her hives got worse during this time but thank goodness, she did not have any difficulty breathing or go into shock. I reported a complaint, but I am not confident anything will change. I will say that the nursing staff once my daughter was seen, seemed competent and caring. Unless out of complete necessity, I will never go back to that ER again. That was scary! And I appreciate medical staff have been stretched beyond belief in the past two years, but that seemed grossly negligent to me. The nurse who discharged us, who was fantastic, shared that she takes allergic reactions very seriously because they can be fatal. This is the kind of experience and knowledge needed up front seeing patients as part of triage. read more

It's ok. Giving them one more chance to resolve issues and develop better communication skills before i ask for a referral elsewhere. The doctors are amazing but the communication isn't the best. read more

I've been bringing my kids to this hospital for the last five years they both have sickle cell anemia I used to think this was the best place and that they cared about the well being of the kids today I found out differently the last year in a half has been the worst for my family and I due to some of the team mistreating my child and not listening to him when he's telling them something accusing him of lying about his pain lord know what goes around comes around we including myself dnt know what these kids are feeling all we can do is love them and support them and comfort them. There is alot more to this I'm so heartbroken and disappointed I just pray lord have mercy!!! read more

Their billing is unbelievable. I have an emergency charge of $12,000 for my son's broken arm. I wonder how much one would have to pay for an accident. Medical system is so corrupt and would never want to go this hospital ever again. read more

I took my 7 month old son to the ER Christmas night for running a fever of 103.1. His heart rate was elevated and his pule ox was very low. The nurse Amelia was amazing, she had patience and awesome bedside manners. My chief complaints were fever, loss of appetite and irritability. The doctor came in after 2 hours of waiting where she then only checked my sons ears and said he needed a catheter for a urine sample. Since he had not eaten he barely had any urine. They sent us home at 7 am with no answers as to what was wrong..long story short I took him to his pediatrician where they did a throat culture and the test came back positive for strep throat. I despise this hospital, will not be going back. read more

I made it 6 years into motherhood before having to bring a child to the ER, so I think that's pretty good. Fortunately, Children's made the experience as atraumatic as possible for my children and for me. We arrived around 3:50pm on Saturday afternoon, parked, took the elevator up, and waited in a short line to check in. My son had touched the metal fire place insert, and our urgent care doc had sent us here, due to the location. Check in took only a few minutes, since we were in the system for outpatient procedures. Within 5 minutes, we were seen by the nurse to get our bracelets and stickers. Within another 5 minutes, we were seen by the triage team to check pulse and vitals. And within 5 minutes of that being finished we were show back to an exam room. The nurse did a quick interview, checked vitals that didn't register at triage, and then called in the doctor. The doctor took a quick look, assured me of my first aid skills (just water and ice for a burn, no treatments), and then said to just try to keep it clean and dry. I only felt slightly judged that my kid touched a fire place and that my oldest was jumping allover the furniture. The nurse came back to apply the Neosporin and bandage, give me a paper prescription for bacitracin, and some additional bandaging supplies. Then it was just some more paperwork questions and signatures, and we were done. The whole process was as quick and efficient as could be in this situation. read more

My son had a procedure done here over a month ago, and they never called to follow up on his progress. Prior to the surgery they would call repeatedly to remind us of upcoming appointments; now that the surgery is over, we get transferred from person to person every time we try to schedule a follow up appointment. It's almost as though he was just a check to them. Very disappointing. read more

My daughter - a 22 month old (1 year old) last night ventured into our utility cabinet where we keep cleansers and items like Jet Dry and Cascade and decided to empty the bottle of Jet Dry and wipe it all over her face and arms. For some reason my daughter loves the Jet Dry. She always seems to make her way over to the cabinet and she'll even open the dishwasher to open the dispenser to dip her fingers into the rinsing aid. I've gotten on her for this- I've talked to her - but what I fail to remember sometimes, my daughter is only 1. My husband and I immediatley undress her and put her in the shower- washed and rinsed her off and got her off to bed. The night goes fine and the early morning too- she even woke me and my husband up at 7:30am on Sunday. I have my coffee and she eats oatmeal and then we watch a little tv together. Then we go into her room and turn on a dvd and I walk out of her room leaving her on the bed watching "Baby Know it All". About 15 minutes later I hear her crying hysterically and so I rush over and pick her up and console her. My husband and I notice she has her eyes closed and she's going nuts so we try to put her to sleep that does work. We put her down to walk and she walks right into the tv - still screaming and crying. When she tried to open her eyes it seemed like she was struggling to do so. Anyway we decide to take her to the emergency room at Northside - they directed us across the street to Childrens. From the moment we walked in the door I felt like my daughter was gonna be fine. We were taken care of immediatley. This place even had valet . The problem was diagnosed quickly. My daughter apparently scratched both her corneas or their was a chemical burn on her eyes. As a small child I was deathly afraid of a doctor and what he did even when he was just checking my ears or my heart - it was all scary. My daughter is the same way. We had to hold her down and she's screaming her head off like we're hurting her - it was the worst. I tried to stay as calm as possible- my husband on the other hand walked in and out of the room and just wanted answers now. The doctor used fluorescent-staining eye drops and a special light to look for scratches and we saw them - they were huge!!! So the doctor put numbing drops in to my daughters eyes which made her feel better and she had her eyes open and we watched Antz on tv and soon after that the numbing drops started to wear off and we were back to square one. Next two nurses came in to dilute her eyes with a liter of water for each eye. Before rinsing her eyes they gave her some medicine that made her very loopy and sleepy. The rinsing took forever - but finally we were done. What I loved about this place was they tried to make us feel as comfortable as possible. Someone came in to ask if we needed anything about 2 times and to calm my daughter down one of the nurses sang the ABC song to her while she was getting her eyes rinsed out. They also brought a Barney movie in - it was great. We will be back here again if we happen to have another emergency - hopefully we won't anytime soon - but I will recommend this hospital to any one who has small children. read more

Our son was born at 29 weeks and taken by ambulance to Scottish Rite where he had stomach surgery and was placed in the Surgical NICU. 98 days and 1 more surgery later, we brought our son home with no equipment. The men and women who work at the surgical NICU were absolutely incredible. We were there almost every single day and they really became a support system for us. Deacon is the happy baby he is today because of the incredible care he received while at Scottish Rite. Because Deacon was hospitalized, we had to take classes before we could bring him home and each class taught us something new. It was an incredible journey seeing Deacon go from this little baby in an incubator with tubes to the happy baby he is today. While I can't remember everyone who assisted us, our PA's Heather and Anne were so important in helping us prepare to bring Deacon home. We had so many nurses that were our teachers and Deacon's biggest cheerleaders but we will never forget Avril and Michelle. The entire Respiratory staff helped keep Deacon breathing when we couldn't and we will forever be in debt to them. The physicians always kept us informed and spoke to us with such respect and in terms that let us know exactly what was going on with Deacons progress. We couldn't have asked for a better surgeon than Dr. Bussey. The day we brought Deacon home was one of the happiest days of our lives and we know that it may not have been possible without the incredible staff at the Scottish Rite Surgical NICU. read more

If you decide to go to this facility I highly recommend asking what the charges are before the procedure. My son got a simple chest and sinus xray which took 2 minutes and the bill was $800. While I understand they do good things the fees are exorbitant and I will never go to one of there facilities again unless it is the only option. read more

Thier billing dept and system leaves little to be desired. Payed bills but payments get applied to other services rendered at a different time. Very lame. Trying to get my billing issues straightened out but they keep sending me bills I thought were paid only to get another bill for the same statement and service date. They weren't sending me all my bills and was told I could pay online and I was. But apparently their online billing system was not showing me all the statements that needed to be paid too. Paying a bill shouldn't be this difficult and stressful. As I see it it is a great way to overcharge their customers for therapy services. read more

I absolutely use to love Children's. However, my last few visits haven't been so great. I'm currently here with my daughter in the emergency department at Scotish rite. When I came in this morning around 8am the patient access specialist were gigging and playing at the front desk. There was no triage nurse at their station. Then when I got to a room the best part was the doctor. She seemed concern and was very nice. However, the Nurse was/is horrible. The nurse name is Chelsea and she has a shadow nurse name Cotton. I told her my daughter has dysphasia and she still proceeded with An attitude to give her Tylenol by mouth. Rudely saying she's still taking it. I clearly watched my daughter waist half the Tylenol and just cry. I think people with bad attitudes should not work with children or be nurses. read more

If you have a TRUE emergency and your child is under 18, definitely go to CHOA ER. If you need an Urgent Care, and your child is over 10 years old, just go to a regular Urgent Care, CHOA charges a lot more than other places, and maybe it's justified, but read these other reviews and beware. We are lucky to have CHOA here. But we will not be returning to their urgent care now that our kids are older. read more

Kid's broken arm $5959.25. Care was good, but it is clear example of what is wrong with healthcare in our country. Of the total bill, $4210 was listed as "general". In the end we are all paying for this through our rising insurance premiums. I think somebody should be looking into these practices. read more

I have three children, which means I've spent my fair share of time at CHOA. The medical team is fine, but not once - NOT ONE TIME - have I had a good experience with their billing. They screw it up EVERY TIME and it takes MULTIPLE calls to get everything straightened out. It's so bad that it makes me rethink about going to Children's unless it's absolutely necessary. read more

My toddler was immediately brought here after a fall at school. The ER department was amazing! She was admitted after scans showed another issue unrelated to the fall, and she was promptly admitted and given the best care. The nurses and doctors were so attentive. We never felt rushed or forgotten about. My toddler had a blast, too! There are so many ways to keep children entertained that they could almost forget they're at a hospital. If your child needs a hospital stay, this is the place to go in Atlanta. read more

I am torn about this review... The nurses were helpful. But overall, the ER is ridiculous. My son had a head injury from a fall. Our doctor came in, didn't examine my son, took a call and never returned! We waited over five hours to be seen by a doctor. A different one at that. It seems that they put is in a room, closed the door and forgot about us. At the beginning, the customer service representative offered me a more comfortable chair, seems like she knew we would be there a while. I could have gone to any other hospital but I came here because of my son, this being a children's hospital. I really wish we had had a better experience because I want to believe in this place. I would not return to this ER. read more

I got diagnosed with leukemia in 2014. This hospital is the best hospital I've ever been to.

EXCELLENCE This practice is located next to CHOA in the Meridian Mark building. My daughter has been with this practice for a little over two years now and I have attended every appointment with her. I love Dr. Pollard because he is a " dream physician". He is patient, professional, kind and most of all very thorough with his exams. Although, there are several procedures to be performed, he does them in an efficient manner and we are never kept waiting for an unreasonable amount of time. Office staff is very professional as well, all appointments are scheduled in a timely manner and they are willing to go above and beyond when items need to be faxed to the primary physician. I would definitely recommend this practice to anyone searching for a new ophthalmologist. read more

Very expensive but service is outstanding. I have taken my daughter twice here for ultrasound and scans. It is easy to get to and parking deck has plenty of spaces. Once inside, everything looks new and is kept very clean. The wait in the receiving area was the only downside. Once we were called, all the nurses were so nice and explained the procedure in detail to my daughter in terms she could understand. I appreciated that they were paying attention to her instead of just telling me, the mom. Everything went smoothly and they even gave my daughter a teddy bear at the end which was a nice surprise. She loves it and sleeps with her teddy now. read more

I cannot say enough about Children's. We were checked in with my then 7 month old son having what looked like infantile spasms, or possibly petite mal seizures. I was a hot mess, crying over everything-when they had to insert his IV, when they had to do the temporary catheter, etc. I about lost it when they took us down to the epilepsy wing--and I felt like it was ridiculous for me to be upset when they hadn't even monitored or diagnosed him yet. I said so much to the nurses, and they brought me Gatorade and hugged me! I was not treated this kindly when I was actually giving BIRTH at Northside Hospital! lol! Every person we dealt with--nurses, doctors, neurologists, procedure techs--they all were polite, professional, good listeners, GREAT communicators, and offered plenty of what we needed at the moment--compassion. Thank goodness they identified my son's activity as "shuddering attacks" which they explained are completely benign and will dissipate as he enters toddlerhood. But all I could think of were the families that don't get such relieving news.... and how having a staff this competent (and concerned about not only the child's welfare, but his family's, too) makes the difference in dealing with such an arduous and upsetting situation as having an epileptic infant. Clearly, bedside manner is better here than any hospital or treatment center I've encountered. The cool stuff: they have a giant aquarium at the welcome center, which the kids go nuts over, as well as an area that you can go and ask for an overnight room key (we were there for 4 days, so those rooms can really save your neck and back! My mom and I took turns so that someone would always be with my son as he slept). Celebrities show up often--Kellie Pickler was there when we were. The food is decent. I'm a breakfast person, so the morning selection seemed to satisfy me the most. DON'T get the chicken fingers. It's like eating out of a frozen Tyson bag. Too much batter; poor-quality meat. They have televisions in the rooms--with the outlets you need to install Apple TV. It's super easy and my mom and I were able to enjoy some Netflix options instead of run-of-the-mill cable shows. If your child is feeling up to it, they have a really neat outside playground area where you can get some fresh air. And closeby to that, there's an indoor playroom with all sorts of fun stuff for the kiddos to explore and experiment with. There's also a library near the welcome center with literature for both adults and kids alike. This is an unbelievably accommodating place, and I think it should be. I don't think anyone knows what pain is until they see their child feel it, and they can't take that pain away.... And so many families deal with this for months and years--I can't imagine what they must go through. Thank goodness for places like Children's, who help to take the edge off a bit and love these families through their fear and concern for their littles. Thank you to all the wonderful doctors and nurses who helped us through such a scary time. read more

This Review is for the Rehabilitation Department - specifically the department that handles speech evaluations. I have used CHOA for a surgery for my child in the past, and they were amazing. However, the Speech Rehab Dept is terrible. They have a complete lack of follow up and accountability. It took almost 2 weeks of back and forth phone calls to get an appt scheduled after my son's hearing test at his pediatrician's office. Then, we had his speech evaluation on 8/14/17. I was told they would contact Cigna for insurance verification, they would mail me a copy of my evaluation report, and the Sandy Plains office would contact me to establish therapy appointments. NONE of this occurred. I called the department back and someone briefly said they were waiting on Cigna to respond and my report was in the mail. This was WRONG. Cigna had no record of a request from them. I never got my report. I called and left a message for the general dept - no return call. I left a message with my specific speech pathologist that did my evaluation - no return call. I finally emailed the Patient Representative Dept, and recieved a phone call from the Manager of the Speech Pathology Dept. A complete WASTE OF TIME. She took no accountability and did not apologize. She said all of my info had been transferred to the Sandy Plains office and she doesn't know why they didn't move forward with my case, but they would contact Cigna and get back to me in 5 MORE BUSINESS DAYS. It's already been over 3 WEEKS. When I asked her about why my phone calls hadn't been returned, she said she doesn't know where my calls had been routed, and my Pathologist who did my evaluation had been on vacation for 2 weeks. That's it. Nothing else. No apology, no "I'll look into it," no "she should have had someone checking her messages or an out of office message on," no "let me expedite this for you." She just emailed me the other locations number and ended the call. I feel my son was pushed under the rug and forgotten. Needless to say, we will be looking for a private practice for speech therapy as at Children's we are just a number. read more

First of all their care is very good and I have no complaints about that. However they are very expensive. Took daughter in, saw the doc for 5 minutes and came away with an $800 bill. She did have an xray but that was $77 they rest was for the doc ( they charged me $300 as a new patient as my daughter had not been there in three years) $400 dollars for the flimsiest piece of fabric and velcro - they should have been upfront on the cost of that - I would have bought something at Publix for $20. read more

A great place. A little slow in the exiting process but worth the wait. The main lobby and basement is worth the visit even if your not with a sick child. read more

Scottish Rite surgery center employs the best employees. They are all so kind and knowledgeable. Even though my child is a teenager, they make sure he is comforted by giving him all the information he needs. We are here for outpatient surgery and they have already called with an update on his status in the OR. Amazing! You never want your child to need surgery, but if he does, this is the place to be. read more

Exceptional experience, everyone was very attentive and we were in and out in know time. Everything here at Children's is exceptional and I would recommend this hospital to any family who needs to take their child fir medical attention. read more

The most unbelievable experience I have ever had in the medical industry. Every single person affiliated with this place (from the valet guys to security to check-in to the techs to the nurses to the Doctors and everyone else) are the best at what they do. Watching these people as my own son underwent emergency surgery was unbelievable. We, Atlantans, are lucky to have this great organization in our own backyard. Thanks CHOA!! read more