Went to ennis location, Good overall tasty burger ,good service,must stop if in ennis for a set down meal read more

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Worst chili's I've ever ate at. We have given this place multiple chances from bad service to the food being under/overcooked. I reccomend heading down the road and trying something else read more

Chili's - Raw steak - American Near Me - Ennis, Texas

I recently ate at Chili's and the experience was excellent. Muradija was my waitress and she was so attentive and very friendly. Food was quick and delicious as well. Would definitely recommend this location, restaurant was clean and great service! read more

Muradija was amazing! She made our dining experience so great, best service we've had in a very long time. We will definitely be back

I waited almost 10 mins to be acknowledged by the rude chilis staff. More than 10 people saw me and no one said anything. They were back there talking laughing dancing. No one had hairnets gloves nothing. Floors had food all over the floor. the talking laughing dancing staff literally stepping all over it. This is the last dollar spent at the place. read more

Went to this Chili's about a week ago and sat at the bar. Andrea was the bartender and she really took great care of me. She's always entertaining and upbeat, making the outing always enjoyable. Food there is typical Chili's, so it's really all about the service. read more

Worst experience ever gave me a burger raw two times in a row service is trash don't go there

Very pleasantly surprised at how good this steak tasted!! And all sides were seasoned well and very fresh tasting. Our waitress was friendly, attentive and helpful. Will definitely be back!! read more

Chili's - Surf and turf - ribeye with loaded mashed potatoes and broccoli - American Near Me - Ennis, Texas

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I Ordered medium well ribeye steak, and i got a dry well done steak instead ,took longer then expected

This is legit the worst chili's we have ever been to. We used to go a lot but it has just gone way down hill. We don't go as much as we used to because there seems to always be an issue. The portions aren't the same as all the other chili's and we go to others often. The service is typically lacking and rude and hard to get refills. The management typically doesn't care or apologize for mistakes or issues so we just try to avoid this specific location. We went on Tuesday for my husband's birthday because it was a week day and a work day we were trying to meet for a meal we didn't have to cook that would be continent for everyone so we landed on chili's. We let our server know when we were seated it was his birthday the restaurant was virtually empty we didn't think the visit was going to be an issue we were wrong. Refills were hard to come by our toddler was throwing fits because our food took well over an hour to come out and once we decided to take her soda away and it was hard to get a server over to ask for a water then once we asked for one it took forever to get the water like forever. We had to ask for napkins no joke 7 times. And at the end of the meal they never offered dessert or sang or anything we sang ourselves and paid the bill on the little kiosk and left it was ridiculous and kind of sad I felt so bad for my husband he works so hard and we tried to celebrate him and it didn't feel like much of a celebration it felt like we inconvenienced the restaurant for even being there. It will be a while before we are back if even at all. I do not recommend this location it is not a good one nor is it a clean one. Our bill was quite high too so it wasn't like we were ordering cheap so this is just completely disappointing and I honestly debated even wasting my time posting this review since they clearly don't care about their customers but maybe some future customers might care about where they eat. read more

Le giovani cameriere sono molto irrispettose e hanno diritto alla mancia. Alzano gli occhi al cielo verso di me e i miei amici. Adesso mi siedo solo al lato del bar. read more

HORRIBLE. Had a party of 12 and forgot about 4 of our meals. This is the worst service I've ever had.

I was in town for work and I was looking for a fresh meal that wasn't fried. Not a lot of options so I ended up here. I think it's been 10 yrs since eating at a Chilis. I was blown away with the quality, taste, service and cleanliness of this restaurant. When ordering I asked the waitress her favorite meal and she mentioned the salmon. I love salmon so I ordered it with broccoli and asparagus. It was so good! Honestly I'm looking for a copycat recipe after I get done writing this review. The next day I decided to come back. I had salmon, broccoli and Cesar salad, oh and a cosmopolitan. The bartender waited on me was open to feed back. Great experience with great food and drink! read more

We stopped here for food after a long day, and we were not greeted well, got our chips after 25 minutes of being sat, then our food was another 45 minutes, hair in our ranch, rarely checked to see how we were doing, overall experience 4/10. read more

I'm not sure why this place has so many bad reviews but I had the best Chili's experience I've ever had and that's coming from an avid cajun chicken pasta and OG 3 for $10 enthusiast. My boyfriend and I ate here on our way back home to Houston from visiting Dallas. The service (including food) was incredibly fast & everyone was pleasant. Food was served hot and presentation was A1. Restaurant was colllddd & visibly clean. Give this place a try but make sure to bring a light jacket! read more

I order semi regular from the Ennis location to be delivered. I order pretty much the same thing every time. I rate the food about a B plus. I was wondering, for the delivered food, is there any way tape can be put on the containers once they are sealed? I have received my food twice with the container opened and not sealed tightly. With it being delivered, that is very dangerous read more

Absolute worst chilis I've ever been to. They were out of everything! From the Dos Equis my husband ordered to the margarita they marketed to apple juice to queso we ordered. The manager came around to ask if my husband wanted another Tito's and sprite because the first one we he had tasted awful due to the sprite being out but not once did she apologize for everything being unavailable. When she asked my husband if he wanted a replacement, I told her they were out of at least 6 things we asked for. Her response was a simple "yah". Food was awful! Mashed potatoes were so bad my kids wouldn't even eat them. Chilis has gone downhill big time but I absolutely will not go back after this visit. read more

I never write bad reviews, but this making an exception as not only was the food awful, the customer service was worse. I'd give it a ZERO stars if I could. I ordered brisket quesadillas, and they were horrible. A couple of pieces of meat, and sauce. That's it. Way overcooked and dry. with about a teaspoon of pico. I contacted customer service, who finally did email me back--VERY condescending. Nasty, actually. I'll never darken their door again. Do not go there! read more

Not trying to be a Karen, Steak was nothing but fat. Chicken was the worst texture, not cooked fully, tried giving me a medium rare steak (still pink) cheese fries were extremely dry, the cheese literally was already dried when they brought it out making the fries hard as a rock. One of the party members got a chicken sandwich the cheese again was rock hard, this time on the sandwich making it completely unappetizing including the bacon was charcoal, picked up the sandwich and literally all the bacon crumbled off to the plate. Again not trying to Karen it up but that was the worst $70 ever spent. read more

Ennis chilis has just been getting it RIGHT! Food is always delicious and the staff is always respectful. Now, no place is perfect. For example, we had some crusty tortillas come with our fajitas, but our server (who agreed the tortillas were crusty) was happy to bring us some fresh tortillas and all was well in the world. All you gotta do is ask folks. Anyways, the place is clean, the staff seems well selected and trained, and we always feel satisfied when we leave. read more

I absolutely love the customer service however, the macaroni could have been better. The rest of the food was fine. Really recommend going here if you want to eat somewhere read more

The food is great. Always has been. Firstly let me say this. Too many people have exceedingly high expectations for anything and anyone in the service industry, especially the food service industry; many of those same people are quick to post negative reviews online that hurt businesses rather than contacting the manager about their discrepancies, who can and will swiftly resolve any situation. That being said, there is a lot of validity to people stating about the slow service, but for the most part, the service at this Chili's has almost always been slow and I've been coming here since it opened. Could be more of a staffing issue and kitchen issue. The manager has always been super nice and so has the staff. Drinks are always strong and the service is always friendly. Food is always great but fair warning, if you love fajitas and are expecting a top-class quality fajita with expensive meat, especially out of a chilis, then you're in for a bad time lol. That's like going to Taco Bell and expecting to get a steakhouse-quality cut in your burrito. It's not happening. Again, high expectations often leads to disappointment. This Chili's is one of my favorites. read more

I was a bit skeptical going to this location while on the road coming from Dallas. The reviews just didn't speak volume but we needed a place to eat while heading back to Houston. We walked in with a group of six & the immediately sat us at a table. Everything moved quickly including the delivery of our food. The utensils didn't seem so clean so we asked for to-go utensils and they were happy to complete that request. The food was good and we enjoyed the atmosphere. One person at our table wanted hotter food the waiter came and took it with a smile. Then minutes later the manager came to check on the situation and offered a 20% discount. He declined and the manager let him know because he was coming extremely polite in his request she was willing to still do it. In the end it was a nice dinner and we were able to get back in the road pretty quickly. read more

Great service! The workers are super friendly. I came here after a tournament with my basketball team and from the jump the ambiance was amazing. Let me not even start on the food, superb. This was my first time here and I will not hesitate to come back. Thank you. read more

Can't go wrong with the quesadilla plate, I added smashed potatoes and a side salad. My server was nice.

This is one of the best Chili's that I have visited. Headed back to Houston from Dallas and we stopped for lunch. Everything's as amazing. The service was awesome. Everyone that interacted with us was friendly and catering to our needs. The food was delicious. read more

We were apprehensive about going to this Chili's as we passed through town with their 2.5 rating. However the service and food was awesome. We highly recommend eating here! read more

Sadly, I keep coming back every year or so, hopeful that this place will get better, but...NOT. Just picked up my online order to discover that none of the customizations for my order were recognized or honored. I ordered a salad and asked that everything be put "on the side" so it would not be soggy and nasty after my 30 minute trip home. The salad was a soggy, nasty, wet mess and was, to me, inedible. There was no salvaging the salad once I arrived home, and it was way to far to drive back for another/replacement salad. This place remains sloppy and careless, especially when you carry out and cannot easily return to have mistakes rectified. ALWAYS A DISAPPOINTMENT. read more

I moved to Ennis 6 months ago and have been to this Chilis 4 times. Once, on a Friday night during rush hour the service was somewhat slow. The service has been prompt and friendly all other times. The food has been very good every time. I would recommend this restaurant. read more

This probably the worst Chili's I've ever been to in my life. I spend my life on the road working and I eat at Chili's all over the south part of the U. S. With that being said, I went to the Chill's in Ennis, TX and the food that I ordered was horrible to say the least. Now the "server" our bartender was magical, the food was over cooked and WELL DONE. Then my bartender returned it and they brought me back a cold slab of meat, SMH!!!! read more

SLOWEST. SERVICE. EVER!!! Chili's has never been known for brisk service but this Tuesday evening was especially egregious - over 2 hrs for a small party of 3 & I am STILL waiting for our dessert to be packaged to go, bcz at this point my seat has gone numb & I wanna go HOME!!! read more

It's a Chili's. In a small town. Anything you expect about those two facts are exactly what you'll get. Has a neighborhood feel too it, because you're in a small town, remember? The bar area is still always a fun place to hang out with the locals, and catch some sports on the TV's. The service has always been good, and the food, well it's a Chili's. read more

Whenever I'm leaving Dallas, I always stop by Chili's in Ennis because I always get great service. I'm not too familiar with Ennis but this is the best place to eat. Hehehe... I usually come here and get full rack of ribs with Shiner Bock BBQ sauce, with grilled veggies and loaded baked potato. Yum yum! And if I have room which is the chocolate molten cake. Yum! read more

Chili's - Shiner Bock BBQ Full Rack Ribs with grilled veggies & loaded baked potato - American Near Me - Ennis, Texas

It's just another Chili's with it being nearly identical to hundreds of other Chili's across the country. Food is always constantly good, but not memorable. Great stop for budget minded people with families. This particular location could do a little better training their waitstaff. Our waiter disappeared for long periods of time and seemed rather lost when he was with us. For example, we had our entrees for around three minutes and he was already asking us if we wanted desert. Later on after we had finished our meal we stacked our plates on the edge of our table and waited nearly fifteen minutes for him to clean off the table. I will be the first to acknowledge that this waiter appeared to be young and relatively new so it might have been an isolated occurrence, but I've come to expect a little more from the Chili's brand. read more

Chili's - Front Entrance - American Near Me - Ennis, Texas

Trying the To-Go for the first time. My wait time was 22 minutes from ordering on the App. I got here 30 minutes after ordering. There were 3 people in front of me. A little bit of a wait to get my food but the opened each container and made sure it was correct. The servers were so kind and easy to talk to. Food was amazing! Only bummer was the wait time.... but that's not even a big deal! If they continue to have customer service like that, I'll keep coming back. read more

Haha you gotta be kidding me.... What a bunch of little Nancy-boys working the kitchen. So no lie, I walk in with my 2 little girls while traveling.... 7pm on a Tuesday night. I stand at the front waiting for a hostess for about 5 minutes. While waiting I see anywhere from 5 to 10 open tables. Someone finally approaches me and says that the wait time is 45 minutes because the kitchen can't keep up. Gotta love corporate America, glorified fast food anyway read more

This is THE WORST Chili's I have ever visited. The staff greeted us warmly and seated us promptly. Our drinks and appetizers came relatively quick. After that it a wasui l ALL down hill. It took at least 30 minutes for our order to come. People that were seated after us were served and were paying by the time we were served. I got the Shrimp fajitas and my friends got the beef. The cast iron sdeaaplatters were so cold you could touch them with hand. My platter on the other hand was sizzling yet the shrimp were ice cold. This is one Chilli's I would not recommend. read more

Kim Paris (Pauis) snatched the receipt to write her name, gave me a wrong Corporate number (Roy 817-357-0464) as the corporate number for complaints(that had no greeting and went straight to who knows who's voicemail). I looked up the real number online. My order was supposed to be curb side pick up, paid with a 20% tip. I texted 'here' when I arrived and waited..20 minutes. Someone came to my window and asked me if someone helped me. I told him I was waiting for my food. Another 10 minutes so I go in. My food is not under heat but sitting on table, by itself, marked paid. Kim (whatever her name is) proceeded to give the cold food. I asked why it wasn't brought out and she tried to hand it to me again. I asked for a refund, Corporate number and name. She proceeded to advise could not process my refund now because she was too busy! She did have time to print out a receipt though(she wasn't going to provide one, originally). Same person and waited last time too, went in then also. Gave Chili's another try much to my huge disappointment! The curb side service was rude, horrible, careless, lacked empathy at the error and seems to be the usual!! read more

Chili's - American Near Me - Ennis, Texas

Went to eat lunch with the family there were 8 of us after waiting for an hour for our food to come out the burgers were over cooked and had a bad smell and the bacon on the burgers was raw. read more

My family and I decided to eat at the Ennis location. The service was incredibly slow. I ordered the Cajun shrimp and a Caesar salad. Our food was delivered and no salad. Asked four separate times with the last being "please make it to go". Still did not receive it. My husband and kids ordered dessert. My husband ordered the cookie skillet, youngest daughter a scoop of ice cream, and my oldest a mini molten lava. Husband got his and 15 minutes later still no dessert for the kids and no salad still. I understand being busy, but if you wait staff is struggling this bad to serve, hire more folks. After speaking with the manager, who was incredibly helpful, he took care of us. read more