I don't care what anyone says... Chilis is good. Especially those Nashville hot mozzarella sticks. I'd get a plate full of just those and be happy. Both my husband and I got the Triple Dipper meal. On mine, I got the Nashville mozz, Big Mouth Bites, and buffalo bone-in wings. I probably wouldn't order the wings again, they were extremely dry, didn't have a lot of meat, and weren't very flavorful. Those Big Mouth Bites though omg... the buns. I don't know what they do to them but they're sooo yummy. Also they loaded my plate up with ranch and I didn't even ask them to do that, so I really appreciated it!! My husband got the egg rolls, fried mozzarella sticks, and honey chipotle chicken crispers, and he really enjoyed everything. Nothing to complain about with his meal. Our server was friendly and checked in on us a good amount of times. We'll definitely be back! read more

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Customer service was awful! Service was slow and there were quite a few empty tables. I ordered a steak cooked medium and it was well done. When we told our server, Suzanne, she looked at us like we were crazy. We asked her to replace them with a medium cooked steak to which she replied, "it will be a minute, I have to fix other things". She was very rude and put off by us. Ambience was like any other chilis. No bar, so I would skip this one of you want to try their margaritas! read more

This location has no bar. It's also very small. I was NOT impressed with the quality of food at all but the service from our waitress was good. I had the Bacon Ranch quesadilla and it was meh. It didn't taste fresh and didn't have much flavor. It felt like a premade dish that was reheated. I asked for a side of Guacamole and it was decent sized for the extra price but it too was flavorless. My husband's Bacon Rancher burger was overcooked practically black. We definitely won't be back to eat at this location, read more

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Food was SO good, service was even better!! Dylan was our server and made the experience 10x better! I left my southwest egg rolls in a to-go container on the table and Dylan ran out to make sure i didn't leave without them. 10/10 always, will be returning. read more

Listen. The waiter Sam loves his job and it shows. Some of the best service I've ever had at any chilis ever. Also, tyler if you're reading this do NOT hook up with your ex. She's toxic and is basically a professor of the capstone class titled "Manipulation and Fuckery" read more

It's rare I have a bad experience at Chili's but tonight was different. I didn't catch the hostesses name, but quite frankly she ruined the night for me. Make sure you only sit where she wants you to go or you'll end up exchanging words and she'll punish you without service as long as she can. Oh, the will give you dirty looks your entire meal. My wish is that she would get a job that doesn't require her to actually give quality customer service. So many options of where to eat these days, I wish hostesses w attitudes had the brain power to recognize that. It's unfortunate you hired her. read more

This location is our go to for bigger groups because of the massive amounts of great options. The food is always spot on and you know you will get what you ordered. Our service and ordering is always great! read more

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Their food contaminated me even when I requested gluten free food, and asked them to be very careful with my food. So much for that. They were very busy and our help didn't care. It took almost an hour to get our food at the Spanish Fork Chili's. We haven't been there since. read more

Our Chili's experience was absolutely incredible! The service was great and the food was even better. The chips and salsa were delicious! The chicken bacon ranch quesadillas were super flavorful and have the best ranch dipping sauce! The triple dipper appetizer was so good too. The mini cheeseburgers were super tasty with the onion! The burger was cooked perfectly. The mozzarella sticks were super cheesy and the breading was really flavorful. I loved the Nashville hot tenders. They weren't too spicy but had a good amount of flavor and were perfectly crisp! read more

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Slid through this one on a Friday work outing. Spot was empty which meant we had control of that atmosphere. I'm not complaining. The service was killer per usual. Refills were prompt and the chips kept on coming. Was having such a nice time I branched out of my usual repertoire and got a lava cake. What a delight. read more

I hope you're one of the lucky few who get the pleasure of having Mark as your server. So gracious and kind and attentive. He is who every server should aspire to be. Thanks, Mark! read more

This Chili's ATE and left no mf crumbs. Absolutely delicious food, attentive servers/hosts, and drinks always full. We were here on a fairly chill Sunday afternoon so the music was low enough for us to talk but there to fill the space. We're obsessed! The skillet queso is the absolute best way to start your meal! read more

Chili's Grill & Bar - Molten Chocolate Cake - Tex-Mex Near Me - American Fork, Utah

Chilis is a good comfort food location. They have a great variety on the menu and you can join the wait list online on the busy weekend to eliminate waiting at the resturant forever. The food is good, but not like 5 star good. The service is hit or miss if you will have a good waiter or not. read more

We took my Father-in-law out for his birthday last night around 6:30 pm. There were 9 of us so we had to wait a little bit before we got a table. We were able to get our food by 7:15 so not bad. Our server was really nice and attentive to our needs. My husband and I did the $10 for me although depending on which you decide it's $10-15 for your meal. It includes a drink, appetizer, and an entree. You can also add a dessert for $2.50. I got the strawberry lemonade which had free refills and very refreshing! For my appetizer I got the Caesar salad and my entree was the Cilantro Lime Carne Asada that came with beans and rice. I thought my meal was filling and delicious. I got my kids the chicken strips with fries, cheeseburgers with mandarin oranges, and Mac n cheese with mandarin oranges. The chicken strips were good but the cheeseburger bites were a little over done and burnt. I'd definitely call ahead for seating and everything was clean. read more

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I feel like the wait is ALWAYS quicker than what they tell you! I personally love their Watermelon Lemonade!!! Not my favorite style of food but it's pretty easy to find things anyone would like. read more

Chili's chips is my favorite kind. It's very unique, and I liked the crispness. The smokehouse combo was delicious. Service was great. Food arrived quickly. This restaurant is big with lots of tables. read more

Chili's Grill & Bar - smokehouse combo - Tex-Mex Near Me - American Fork, Utah

Terrible customer service by the manager the nerd with the glasses and tattoos and the lying ass staff. We ordered some wings through grubhub when we arrived to pick up our order the staff said that someone "Stole" our order. Waited an hour to get a solution just for the Manager to say we never placed an order. When we showed him our order number. The food is great but terrible customer service no empathy nor any apology. We ended up leaving with no solution or food. Corporate definitely should looking into hiring new employees and management who have education and customer service after reviewing these terrible reviews. I would never eat or place an order here again. read more

I used to love coming to chilis went almost every other month but I find myself going out less and less lately. The food prices jumped in the last 2 years and the quality went down. I use to be able to get away with dinner for 2 around $30 now it's 50 with a tip. You might as well go to Texas Roadhouse or Outback for that price. It's a cheap restaurant and isn't worth the money. read more

Went to watch the Bruins vs Maple Leaves hockey game but they sadly didn't have it But it was okay though because their food made up for it! My husband and I got the BBQ Brisket Burger and Mac-n-cheese to share. Their Mac-n-cheese is the most creamy, hot, delicious macaroni and cheese you will ever eat. It's to DIE for. The brisket burger was super good as well, but not really worth the price. We got their skillet chocolate chip cookie to end the meal which never disappoints!! read more

Chili's Grill & Bar - Skillet Chocolate Chip Cookie - Tex-Mex Near Me - American Fork, Utah

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The experience was okay. Although they were super busy at dinner time, the server was as attentive as possible. The food was mediocre at best. The main course salad that my spouse and I ordered had chicken that was cold rather than warm. It did appear to be thoroughly cooked. The food wasn't any better than any other chain restaurant. Would I go again? Possibly, but it would be at lunch time when it less crowded and there would be a better chance of improved quality of food. read more

One of our favorite places to come for our lunch break from work with the boys. Taylee did an amazing job today! She was very professional and had a positive attitude. The food was great as always when we come to Chili's! Great place to come to enjoy lunch. read more

Chilis is normally hit and miss for me because they may or may not have enough staff to accommodate the flocks or people coming in and out all the time! This place is always busy. I've had a better experience by using their app to get rewards like free appetizers and chips and salsa and I can also put my name on the wait list before heading over and waiting in person. That helps reduce my wait times. During this particular visit it was me and 6 other friends. We were a big group and found that there was one chef and only two waiters. They did a good job communicating that to us so our expectations were managed. The food came out at a reasonable time and was the normal expectation for chilis food which is yummy and economical. I always get the 3 for $10 (now about $13 with inflation) and it's always what I expect and hits the spot for my specific chilis craving. Overall this place is convenient and chill and the food is always as expected! read more

I had a bad experience here in 2023 but since then we have them another chance about a year later and they have improved greatly and turned it around entirely. We frequent this one regularly now because the servers are super friendly and attentive. The food & drinks are great and consistent. we never have had to wait to be seated. Chilis is chilis so to know what kind of food to expect but this location does it well. The chips & salsa are delicious. One thing I will give feedback on is the adult drinks can be hit or miss but when they're made right they're so good. read more

Just had dinner here, and our waitress Sarah was amazing. So attentive and nice! She had the cutest Christmas earrings and she made our dining experience so nice read more

This place is the holy grail of America. Me and my wife saved up all the money we were given on our birthdays - which are three months apart mind you - in order to splurge on a special night out. Let me tell you, it did not disappoint. When we got there, we discovered that the chips are free for Chili's members. My wife is great with her credit card so of course we had member status. After perusing the diverse menu options, we settled on the Three For Me deal. Drink included. My wife drank five diet cokes while I tried each one of the house made lemonades. Both of us ordered the Triple Dipper but we customized them with wonderful menu options. Between the egg rolls, mozzarella bricks, burger sliders, and chicken tenders, we ate like true American royalty. The chips and drinks were flowing. The service was what you'd expect at such a great place. People were friendly, families were there having a great night. My wife and I had such an amazing time. We can't wait to go back next year after my birthday! read more

Went for dinner and our group of 6 was seated right away. Our waitress was delightful. We got a couple burgers (which were surprisingly amazing!) and kids meals. They were great with our kids and an overall great experience! It had been years since we've been to Chili's but we'll be back soon now! read more

I love chilis and my boyfriend and I especially love the Tripple Dipper. However we were really disappointed when the hours on their website and on apple maps show they're open til midnight on Saturdays and when we showed up at 11:40 they had already locked the doors. I understand if they mean that they want customers our at midnight but it should be specified somewhere that's the case because we were really let down and now we don't know when we are allowed at night. Very disappointed read more

The best dining experience ever!! Courtney, our server, was charming and made our group feel so free to laugh and have fun. We will be coming back just to hang out with her again!!! read more

Okay, this place has had its fair share of knocks. We have been there about 5-6 times in the last couple months. The reason? The staff are friendly, the food is really pretty tasty and we've only had one visit that was remotely questionable. Ambiance is nice. I can carry on a conversation without having to shout. For a chain, it's fine!! You know what to expect! Whatever you're past experience was, give this location another shot. I have seen parties of 12 or more and single diners and the staff seemed consistently nice. read more

Chili's Grill & Bar - Classic Ribeye with loaded mashed potatoes and broccoli. Added shrimp! - Tex-Mex Near Me - American Fork, Utah

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This was such a good find the night of Easter Sunday in American Fork! We were actually looking for pho or ramen after a long day driving and every place we tried was closed or closing. I even forget that Chili's was still in business! (I used to frequent one back in San Diego as the happy hour place with colleagues). I completely forgot that actually they do really nice food! The bf ordered fajitas and surprisingly the rice that comes along with was not the usual bad quality one, but non 'passed' and with a really nice flavor. I ordered the chicken salad and was amazing, generous, flavorful spicy sauce and not stingy with the avocado. The restaurant was super clean, everyone spaced out, service was very nice too. read more

Chili's Grill & Bar - a plate of chicken salad and a bowl of black beans - Tex-Mex Near Me - American Fork, Utah

Aug 30th , 2023 Arrived at chilis at 2:30 and hostess and our waitress were kind to us at first and our food arrived around 3:10pm and we decided to pay ahead and leave a 18% tip because my pregnant fiancé was not feeling great so we knew we wouldn't order more. It is currently 4:38pm and we noticed we have not been checked up on since we payed early. We noticed about 20 minutes ago and not a single waitress has checked on us. We also find it weird that my fiancé has not had a bite to eat and they have not checked on us to ask us if the food was ok. The hostess service was absolutely terrible. Will update when we get checked on and get our to go boxes. Honestly unacceptable. Don't come here . (Update) 4:50 a whole new waiter came and asked us if we needed boxes. Waitress Ryann was completely unprofessional. Did not acknowledge us since we payed. read more

I couldn't decide if I should rate this location as 3 or 4, so I'd safely say 3.5 star rating for this. The food quality (freshness more than anything) was my biggest issue really. I don't really like to hit up chains, but the bf was craving some Chili's. It's been a loooong time since we've been so I obliged. I do kinda like how Chili's has those electronic menus so you can order/reorder drinks easily from the table (waitress' seemed a bit busy, but brought out drinks promptly). It's convenient and easy to navigate. I was quite happy to find out that they have a $5 Jameson Marg on special for the month of March, but after we had two each, we didn't have much of a buzz. Thanks, Utah! The tortilla soup tasted better than it looked. The fries were a bit limp and soggy, so I felt guilty the whole time I was eating them. The SW Shrimp Salad is a good idea, but the lettuce was brown and wilting so I didn't enjoy it as much as I hoped. The plentiful shrimp and Caesar dressing were decent. The Triple Dipper app was overall good. The Big Mouth Bites (sliders) were alright -- not dry, but kinda plain-tasting. The Boneless Chicken Wings and the SW Egg Rolls were probably my fave out of everything. Excellent dipping sauces (jalapeno ranch and fry sauce?) I think I can wait another few years before going back to Chili's -- there's just too many good places out there, waiting to be found! read more

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Have I been to this Chili's hundreds of times? Yes. Are there better ones? Yes. Will I keep coming back? Yes! My husband and I LOVE Chili's! We used to go once a week before we had our son. It's cheap and good food! Our favorite waitress is Haley! Ask for her, she's the best! The 3 for $10 meal is the best food deal around! A drink, appetizers and meal for only $10. And we share it! The chips and salsa are one of the best out there! Sometimes we go just for that! Our favorite are the Honey Chipotle Chicken Crispers and Original Chicken Crispers, double fries, no corn (sometimes the corn is mushy). I also love the Chicken Enchilada soup! It's been my favorite since I was a kid. It's my favorite soup from anywhere. They also have a good house salad. The wait can be hours long so we always check in before unless it's like 3pm. Even at 4pm there's a wait some days. read more

Chili's Grill & Bar - Cup of Chicken Enchilada Soup - Tex-Mex Near Me - American Fork, Utah

The evening of Friday January 26 I joined the wait list through the Chili's app. I saw nothing about needing to check in with the hostess. When it got time to be seated I got kicked off the waitlist. The Hostess dude was very polite and professional and added me back at the top of the waitlist. Our food server Hannah (I'm pretty sure her name was Hannah) was very friendly, polite, helpful, and attentive. Food was served fast to us especially for how busy they were. read more

We eat here quite often. The food is great and the service is excellent. The ambience is very welcoming and comfortable. The staff is very friendly. My favorite appetizer is the Texas Cheese Fries. If you haven't been there before you should definitely go. read more

Prices are high $$$ and quality of the food is low. Customer service is below average. They have screwed my to-go order too many time, and it is no longer a place I like eating at anymore! read more

We used to love coming to this location. Here's what happened tonight to change my opinion. We put our name on the waiting list through the app as we left to drive to the AF location. When we arrived about 20 minutes later, the app said we were like 3rd in line. As soon as I could get up to the greeter person I told her we were there and even saw our name and pointed it out to her. She said okay. Then I asked, "So maybe 5-10 wait for us?" She said, "Yep." We waited another 45 minutes without our name being called. We finally went up to another lady and explained our situation. She then put us at an open table. Our table had no napkins, utensils, etc. and we waited another 5 minutes or so until someone helped us. Once a server arrived, we explained our situation and he was really nice, attentive, and even gave us free dessert after talking to his manager. That definitely helped. But after that, it still makes me hesitant to want to come back to this location anytime soon. If you go to this location make sure they actually press the "Checked In" button on their screen/system or it will not check you in and won't even let them know that you're still in line waiting for a table. read more

Got my my chilis to go, i ordered chips and queso. My chips bad was less than half way full as was the queso. So disappointing. read more

Chili's Grill & Bar - Skillet Queso - Tex-Mex Near Me - American Fork, Utah

Take out struggles consistently but I feel it's a management problem not staff. They seem to be stretched thin to cover the take out counter. Food is 95% correct. read more

This restaurant never fails as you walk in you're welcomed in and always has someone check in on my family and I to make sure we are happy with our meal and service. The building inside and out is well kept on look and cleanliness. The GM here Mr. Will and super nice and caring on to make sure you feel comfortable at your table. Food and drinks are always Great. read more