I like chili's you know what our gonna get. The food is always good. The bartender at this location was ok. But what got me was how dirty the place was. Left over food on the ground. When I went to the restroom I felt like I was in porta potty. read more

This place sucks. No wonder it has only ONE star. We came in they stuck us in a corner with no other customers and apparently no working staff. Had to ask for someone to wait on us. My friend ordered Shrimp Fajita. They brought chicken fajita and the proceeded to argue with my friend that he ordered chicken. If I could give this place a zero I would. It sucks. Never eat at this dump. read more

This is the second time we have been there since moving to AL and this time was even worse then our first visit. I had chalked it up the first time to being understaffed but being a fellow former Chilihead, it isn't the staffing- it is the culture and way it is run. The restaurant (both times) was well below cleanliness standards and wasn't set up for service. We arrived today at 12:30 which should be the "after church rush". Their were a few tables scattered throughout and a few at the bar. 1/2 of the dining room still had the chairs upside down on the tables which looked horrible. We waited at the host stand for over 15 min and a server finally came out the door by the bar and acknowledged my husband by mumbling something he couldn't hear. She was all the way by the terminal and he was near the front door and so he didn't hear what she said. A few more minutes go by and a manager walked out the same door and in a loud voice- said to my husband- "she said she would be there in 5 min!". We were blown away by his reaction to us just standing there and ended up leaving before we were sat. Empty tables everywhere, restaurant not clean and chairs up on 1/2 the tables. It saddened me because after being with Brinker for years- this is NOT their standard and Norman Brinker, Doug Brooks, Wyman and Kelli would be disappointed at what Chilis has become. We will not be back. read more

Worst service I have ever received in a restaurant. A manager would not even come out to speak with us, IF there even was one. I used to like Chili's but this will make it hard to ever go back. read more

Excellent service & we loved the mushroom Swiss burger. Beer was good too. We enjoyed our time here

We placed an order online for pick up. The order was ready at the time they said, but downhill from there! The total was $35.40, the cashier was given $40 cash and then handed back $5.40. When my husband told her that wasn't right, that he should only get $4.60 back. She handed him $4.00 and couldn't figure out how to make .60 cents!! My husband had to tell her 2 quarters and 1 dime! One of the meals we ordered was the Explosion Salad, we were not given any dressing and the quesadilla that comes with it was put in the box with the salad and not wrapped separately. The hot quesadilla got cold quickly and wilted the lettuce. THEN the restaurant called me at 9pm (picked up order at 6:40) and said I didn't pay for my order! When I told her we did, she said no you didn't. So, the cashier that couldn't make change, didn't even conclude the transaction!! We definitely will not go to this restaurant again. read more

Came to this place on a work trip to grab some drinks after a long day. We had a party of about 12 ppl & they split us between three tables. We had one waitress between (Paulize) who was not the nicest. She was kind of rude as if she did not want to serve our large party. She was very short worded. All I ordered was two beers but they took EXTREMELY long to get or drinks. It took at least 30 mins for our alcoholic beverages...NO LIE!! Then she told me that i could only have one beer at a time (not a problem). Secondly, i order a second beer and it took yet another 30 mins then after I pay the waitress comes back & says that she took my other beer off because they didn't have anymore Beers. Needless to say I was upset & don't think I will ever come back to this chilis ever again. read more

This is by far the best chili's i have ever been to. My beer was way larger than expected as was my Tito's shot. Honestly i couldn't be happier. I got drunk so fast and they just kept bringing me drinks! They were so courteous and i was taking those shots like your mom on your dads birthday. Best experience of my life. I'll be back. Kim please call me, i need to see the kids. read more

This is my worst experience ever at a Chili's. The staff have absolutely no sense of urgency. The restaurant was filled with dirty tables and staff that seemed unconcerned. The restrooms were filthy. Our server refused to serve us Decaf coffee simply because he didn't want to brew any. Please don't waste your time at this place. Not to mention the fact that we saw a bug scurry across the floor. read more

This chili's consistently provides quality food in a pleasant environment. If I could change one thing it would be having consistency in wait staff to match high quality food. The server can make or break visit, and more times than not, it's broken. I give this four stars for value, speed and quality of food. Our family makes it a point to visit when in the area. It's not ever been a 1.5 Star experience for us. We recommend this location. read more

Wow. I should have checked Yelp before coming here. Ordered some good people -out. Ordered Maker's Mark-out. Ordered two Modelo then ordered 2 Coronas and now....they are out. Haha. So then on our appetizer there was celery on my triple dipper appetizer so I asked if I can have extra- nope doesnt even come with it. Don't even have it. Haha.. thennn our "big mouth bite" sliders came with meat and cheese not the ranch bacon grilled onions and everything that came on top of it even tho we asked the waitress specifically what comes on it. And Thennnn I had to get my own ketchup and mustard for my husband for his dry sliders. Lmao. Chilis! What happened to you? read more

Not impressed with this place they gave me the wrong drink then had to wait 20 minutes for my tea. Food is average don't recommend. Waitress didn't ask us questions or refill our drinks, even though she seen them empty. She ignored us and walked away. read more

The food was good but the constant screaming from the kitchen area was intolerable. Management has to control their workers behavior because patrons in three or four of the booths around the kitchen area were obviously disgusted by the caterwauling. read more

Horrible customer service, the wait took twice as long as they said it would and the hostess was rude when we asked about the wait time. the staff was unprofessional when serving us, and the tables were not cleaned when we were sat. the waitress took a long time to check on us throughout the night and took a long time to get us more to drink, condiments, napkins, etc. The toilet paper holder is held together with scotch tape read more

I can't even begin to explain the experience I just had it was terrible to start we walked in and the entrance was soaked with water we were kind of confused from were the water was coming from. It turns out that there was a giant leak in the sealing we walked in and got seated and went to wash our hand I had to go to the bathroom and there was mold on the toilet paper don't know what it was from just know it was mold after that we went to sit and the food was terrible my sister got cheese burger bites and when the food came she did not cheese on it WHAT then the couple next to us got a false charge on there receipt and to top it off we went to the bathroom and came across a dead lizard on the floor so if I were you I would stay away from chillys read more

The food here was OK. I had the lunch special. The burger was good. But the fries were warm. The strawberry lemonade taste watered down. I didn't order anymore. read more

Chili's - Bars Near Me - Homewood, Alabama

I have eaten once a year at this Chili's when in town yearly and over the last five years the service has gone from middle of the road to very poor. I took with me two other business leaders and our conclusion was this store has a failure of leadership. No one during the entire experience said thank you or expressed any positive interest in us patronizing their restaurant. Even when we sent out a search party for our waitress no one expressed any concern other than annoyance for the trouble.  I have spent several thousand dollars at this Chili's in the last 5 years an will spend no more. read more

I went to this restaurant just for a late night snack. When I arrived the host wasn't at the stand. I waited for a moment then she returned and asked how many and we proceeded to my table. It took 15 minutes before my server actually came for drink orders . After that he was great . Aside from my drinks not being exact to the picture everything else was fine . The reason I gave 4 stars is because the first impression was bad but after that it was fine. read more

Chil-iiiiiiiiis has gone way down hill. There's a reason there's only 2 left. Baby don't! Baby don't! Fresh off a 8th grade football victory over John Carroll my wife and I were kidless. We think let's go over to Chili's. We're never over here. We were pumped. Triple plays a couple drinks. This is gonna be great. Nope! We go in and are seated by a hostess that was angry we took her away from her phone. The table was already set with menus because the prior guests left without ordering. Ok. No big deal. In the mean time we see another couple people come in sit and leave without ordering. We wished we had done the same. We had the worst server I've had in some time. She was so slow. She was faking friendly enough but she did not want to wait on us. I order a beer when she comes over after we're seated for several minutes without her acknowledging our presence. 15 mins later I asked about the beer. She blamed the bartenders not pouring it. An additional 15 mins later she says they don't have what I ordered. Wow. I told her to forget the beer. We ordered some cheese curd appetizer. They were ok. We each went triple dipper for our mains. When the food finally came out the order was surprisingly right except the sauces. No bleu cheese and no avocado ranch with the southwest egg rolls. I asked for those when we got the food because I knew otherwise she wouldn't come back. I conserved my water bc I knew a refill wasn't an option. She would just disappear and not check on us. I flagged her down and asked for silverware. It took her nearly 10 minutes to return with silverware. I'm not exaggerating and they were not busy. We were one of 2 tables in her section. She later came over and told us that this store has gone down hill and she and the manager came from another store to "turn it around". She was a horrid server. If she's better than the existing staff this place is about to shut down very soon! The triple dippers were mediocre. They used to be great. The food was not fresh, greasy and of poor quality. Its nowhere near what Chili's used to be. There is most definitely a reason they're all closing if this is how they now operate. Its sad we used to enjoy going to this location and were excited to go today. I wouldn't go here for any reason again. They need corporate management to step in big time! read more

This place gets 2 stars due to the food. Everything else about the visit was 1 star at best. My party was seated and ordered well before my arrival. They had ordered my food as well. I arrived 20 minutes later and still had to wait 10 minutes for food. The two stars are due to the burger I had and most in the party had. The food was decent. The service was horrible! I only saw the waitress twice with food and then with check. We had to flag her down to ask for the check. We will not be back which is sad as we have been going to this location for years. read more

Chilis is absolutely one mine and my Fiance's favorite places to eat when we're on a budget. The food is always good, and their chicken & waffles are the best thing in this world. Everytime I go to Chili's Chicken & Waffles is definitely my go to meal along with their Texas Cheese fries or the Southwestern Eggrolls as an appetizer. We went last night for my grandmothers 83rd birthday and the service was good, and everyone had a great time. read more

Terrible food . Terrible service . I walked in at 9:45 and children where playing in the lobby while the employees where cleaning up and I was told they where closed . Google has it updated 5 days ago that this location closes at 10 pm . I was not able to order any food and I have had multiple ad experiences at this location is the past. This was just the final straw. Very bad place to choose to eat. read more

Doesn't even deserve a 1 star. Host threw out menus down on the table and said here Enjoy. chicken tenders soggy and crust was falling off broccoli was dry and raw not steamed at all, sent it back broccoli still came out in steamed and they forgot my fries with my food. Asked for lemons with our water and she didn't even think to let us know they had no lemons so asked for limes 4 times until I had to ask the hostess wandering around the tables like she had nothing better to do start cleaning the walls or the floors for God's sake it was disgusting dust grime bathrooms smelt like a construction site porta potty made me lose my appetite. DONT WASTE TIME OR MONEY HERE !!!!!!!!! read more

We went for lunch, we only had a party of 3. Very poor service and extremely long wait to get our food. My friend ordered a burger with no onions, it had to be sent back, when the order came out the second time it still had onions on it. We won't be going back. Don't waste your time in this place. read more

After having a seat at the bar it took the bartender about 3 minutes before he even acknowledged me, it was only myself and one other couple so I don't understand why he couldn't just say hello be with you in a moment. I told him I wanted a blue moon to start off with after waiting another 4-5 minutes I got a bottle so I asked for a mug took another 2 minutes when I finally got one it was cracked I was scared to ask for an orange or even order any food. If you go there I hope you got a lot of time to kill read more

If I could give zero stars I would. Manager was a complete jerk. We needed a table of seven wouldn't sit more than six. Ok COVID, I get it. Wanted to sit half on one side of the restaurant and the rest on the other side although it was almost completely empty. See ya!!!! I guess you don't need my business. read more

Y'all, this is an awful experience. Do yourselves a favor and just don't. One star is too many stars, but I had no other options. Our table was dirty when we were seated at it. There was food on the floors, which looked like they hadn't been cleaned since they opened (not opened for the day- like, grand opening). I ordered a margarita and Stephen ordered a top shelf Long Island, neither of them had any alcohol in them. I'm not joking- no alcohol. The bartender said she made them right.... Giiiiiirl this isn't my first margarita. Stephen ordered a rack of ribs to eat, it looked like it came from a weasel it was so small. Putting the baby in baby back ribs for sure. If I had to pick one good thing about this chilis, it would be the company I was with- thanks boyfriend. Run. Run far, far away. read more

Worst service ever! The hostess chased more folks out the door than to a table. She was clueless! After spending 45 minutes watching employees eat at bar and lounge around we got better service at a fast food restaurant! Don't bother going to this Chili's! read more

I showed up on a Monday night. I sat down and read the Yelp reviews. I almost got up and headed to Landry's. Then Lisa came over. I was in the bar area because every family brought their crying infant to dinner. Lisa was polite and friendly. My food was great. They cooked everything perfectly. I have never been to a Chili's with delicious fries. These were hot and crispy fresh. Usually Chili's only puts out cold limp fries. What a nice change to the norm. read more

If I could give zero stars I would. This chili's is the absolute worst! I ordered a black bean burger and when it finally came (I waited forever), it was hard as a rock! My broccoli tasted like it had been sitting in the back for a while. She got me a new patty but it took forever as well and I had already waited a long time for the first one. Chili's is normally one of my favorite chains but stay far away from this location because it is not worth your time nor money. read more

I wish I would have read the reviews before going here. It's close to my hotel and I wasn't in the mood for exploring. Normally Chili's is a decent place to eat and great for margaritas. This location is HORRIBLE, run away!!!! Waitress is friendly but service is very slow and there were not many patrons. My food took a long time to come out and was luke warm at best. The amount of salt on everything was ridiculous. My broccoli was pale, soggy and very salty. My chicken was like grilled cardboard and my quinoa was cold and oily. It was a healthy option on the menu but in real life nothing about it was healthy. While eating there was a LIVE adult german cockroach on the wall. The floor was fillthy and nothing seemed clean. My server never came to check on me after eating so I used the self pay option on the table. My waitress sees me doing the survey while delivering food to a nearby table and runs over to me. Nervously she asks me if I just did the survey. I told her I had. Now she is very concerned and asked if I said I was coming back. I informed her that I gave them poor scores and that no I would never come back. She got really upset and asked why, I explained about the horrible food, the roach, the dirty restaurant and she told me that was disgusting and I should have told her. She asked me to wait so she could get her manager. I declined because unfortunately I had already eaten the food and I had already paid, there was nothing they could do for me. If you are so worried about people turning in bad surveys maybe you should clean your establishment, get pest control and serve better quality meals. I repeat, run away, don't eat here!!!! read more

Uhm....... Two words....... Bad Management! Dirty dirty dirty. Horrible service and just plain no direction from a managerial standpoint. Training needed all around including management. F- had to give a star to post review. I will never come back and hope I save at least one person from this place. And don't get me wrong I have been to other Chilis and love it. I will never come back here! read more

Chili's - Bars Near Me - Homewood, Alabama

AVOID THIS CHILI'S! I'm a fairly frequent Chili's customer when I travel, but this location has to be one of the worst ones anywhere. The floors were FILTHY. The service was slow. The food wasn't cooked right. The replacement food wasn't cooked right. I sent feedback in to Chili's. They said a manager would call me back within 2 days. Nearly 2 weeks later, I got a call back. The manager basically said "Sorry. Come give us another chance if you're ever back in town." No attempt to make things right, or even an indication that they acknowledge the problems and will work to improve any of them. I should learn... I tend to trust the big chains and don't check Yelp ratings before I go to one. More often than I would expect, there are problems. And when I go to leave a Yelp review, I discover that I could have saved myself a headache by just checking the reviews before going. read more

Perfect place to come if you've recently prayed for patience. We've been here for an hour waiting on our food as I write this. There's less than 10 patrons here. We've seen our waitress twice. This is absolutely ridiculous. read more

I have 2 chilis by us in Ohio always good. Not this one. Unmitigated disaster. Stopped here on a family vacation on way to Florida. Sat down at 7.15 p.m. By 8.00 p.m. had 2 of 6 dishes rest were not cooked or completed wrong. Talked to manager and they did credit food, but it seemed as if all the orders were wrong. This poor manager was being pulled in ten directions. The waitress was nice enough but disappeared as soon as the trouble started. We did get drinks and appetizers. The place needs an overhaul in the back for sure. Will never go back here, or any in the south I will stick to mine in Ohio. read more

Now I know why they have such bad reviews. Usually I'm very forgiving & don't usually give bad reviews, but I'd rather you skip this place than go & be disappointed. Just keep driving. First negative experience in GA or AL since I came down from the north this week. Staying at a nearby hotel (two thumbs up to the Holiday Inn btw) & just needed some food & a beer before calling it a night after a long drive today & looking ahead to same tomorrow. Walked in & saw a few empty seats at bar, but then saw leftover dishes at all 3 seats. Looked around to make sure no one was returning. No one in sight, figured I'd ask the bartender. Stood there for legit 5 minutes & there was NO bartender. Two different waiters bumped into me, I asked second & he said bartender walked away. Then he rushed away. No help clearing the area, offering an apology, or help of any kind. Kept standing around & decided to leave. Never have I seen staff leave dishes for so long unattended. They should've been cleared when the check/tip was picked up. No help from 3 other employees. It was NOT that busy at all. Luckily I found refuge at Hooters down the street. I like Chili's back home, but this location couldn't even get me seated. Management needs to look into a lot of problems, I can only imagine if it was a weekend evening. read more

I'm not a huge fan of chain restaurants, and although I used to like Chili's, I hadn't eaten there in years because I felt the quality of the food went down overall. But I have been traveling recently in areas where there aren't many food choices, so I decided to give Chili's a try again - in a location in Great Falls, MT. It was actually very good, and thought they had made a turnaround. So, tonight I find myself in Birmingham, AL (in the Homewood area), and decided to go to the Chili's here for dinner with a large group. Wow - was THAT a mistake. Absolutely everything was horrible. Took forever to get the drinks we ordered. And when my Patron margarita finally came, it was all acidic, chemically faux lime flavor, and I'll be damned if there was any tequila in it at all, let alone Patron. Appetizers that arrived were OK, but the main courses started arriving over an hour after we arrived. The servers were painfully slow, and the kitchen couldn't seem to turn anything out without an interminable wait. Dishes came out with long waits between each, so some people at our table had finished eating before other diner's courses arrived. And the food itself? Can only describe it as inedible. I had a fish taco - fish was stinky and old. Couldn't eat it. Shrimp taco? Shrimp was rancid, with a horrid bitter taste. Rice was ice cold. I sent it back and couldn't stomach the thought of trying anything else from there. My friend ordered chicken tacos, which at first seemed fine until he found rock-hard shards of something we couldn't even identify. Could have been dried out chicken pieces, or maybe bones...had no idea. My other friend ordered only a salad with chicken, which came out after everyone else was finished eating at our table. Service, food, attitude - all pathetically careless, and inexcusable. read more

This place literally is the WORST run chili's. I've given it a chance multiple times & unfortunately they have absolutely demolished any such hope. Two times, Count it TWO times staff has gotten into a fight with each other and have had a cook and a bartender quit. I'm not kidding. You'll spend 3 hours here and your food will taste terrible. You're better off trying to eat ramen at home or eat your dogs poop because it'll taste better & will get there quicker than you'll get your food here at chili's. The time and data I spent writing this review was such a stupid investment, but I had to write this review so none of you will make the stupid decision I did of trying this place again. read more

Service was fair. The food is absolutely terrible. Started out with chips and salsa. The chips were so salty we just sent them back. Next batch was fair. Salsa was mostly water. I got the smokehouse combo, ribs and brisket. The ribs were so dry and hard I could even break them apart. The two little thin strip of brisket were equally dry and basically flavorless. The fries were warm but slightly stale. The corn cob was ok. My wife had the steak and shrimp fajita. She said they were just ok but too salty. Said she wouldn't order that again. I stay in this area pretty regularly and without a doubt I'll not eat here again. read more

Looked like they were short on staff. We went about 9:00 PM and was told to have a seat in a particular section however all the tables were dirty. We ended up seating ourselves at the 1st clean table we could find. Our server was working as hostess as well. Bottom line everything was simply ok nothing great or wonderful. read more