I ordered the CRISPY CHICKEN CRISPERS® COMBO. A big helping of disappointment. The white meat chicken strips were generous but chewy and rubbery. The crispy crust was delightful but the stringy muscles of the breast meat tasted not like chicken. I am guessing these come from a large chicken facility that raises chickens fast and big. Strips were longer than most chicken breast's I have ever seen. After my first bite I had to look to see what I was eating...it had the texture of a mozzarella stick. Am not a happy customer. Tough, chewy, and rubbery. Kept trying to eat them but gave up and stayed with the French fries. Chicken didn't have the texture or taste of any chicken I have eaten. Won't be back. Waitress was great, friendly, quick, and accommodating. Also, the Mac and cheese was cold. Not warm and tempting. Straight from the fridge I assume. read more

Chili's - CRISPY CHICKEN CRISPERS® COMBO - Tex-Mex Near Me - Joplin, Missouri

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Good fast service reasonable prices. Server was helpful with questions we will go back

Always a great stop for appetizers, a good burger, or some yummy dessert! I love their lunch specials, it's nice to be able to step out of the office jump in there for a quick bite and then get back to the office on time! read more

Ok, I've been critical of Chili's in the past over poor service and bad food. This location at least seems to have made a turnaround that gives me hope for the chain in general. In on a Saturday, we were in for burgers and they were not simply good, they were excellent! I don't say that lightly these were really great burgers! In past years Chili's food has been underwhelming and disappointing compared to their early years. Then about a decade or more of not very good, poorly trained staff and "we don't care" attitude. We've noticed a change over the last year, a renewed effort to serve and please the customer. Attentive and friendly staff and higher quality food than we've seen in years. Our attentive waitress asked us how we wanted our meat cooked like many places do. Only they actually did what we asked. The burger had that perfect caramelized and crispy edges while the meat was juicy and full of beefy flavor. The veggies were fresh and balanced. The presentation was perfect! Then the fries. For years Chili's had great seasoned fries then for 10-15 years they were just bad like they left them too long under the heat lands, soggy and tasteless. They seem to be back on track making seriously good fries. Ours came out hot, crispy outside, tender inside. No skimping on the seasoning either. They were just right, I would not change a thing! The host was also attentive and she checked that everything went well on our way out. Chilis, keep this up! These last few times we've been in have far exceeded your past performance and quality and each time has motivated us to come back more frequently. Along with saying thank you to the staff we saw, I know behind them is a kitchen hitting everything just right and management that must be engaged and who care because that trickles down. Bad managers make bad staff. Great leaders have great staff and create a great experience. Keep doing it right and teaching staff to do their best. Welcome back Chili's. read more

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There was a 35 minute wait. However there shouldn't have been a wait. There were 10 tables available in the bar section 6 tables visible on the other side and about 13 over by the bathrooms so I my opinion there was no reason to make a party of 3 wait. We ended up leaving and having a wonderful birthday dinner at Johnny's We got right in no wait and wonderful service. read more

Joined the waitlist for 6:30 got here and were told we were not on it, joined it again just to get a message that we were removed off the waitlist after already waiting another 20 minutes. read more

Me and Wife went here for a few drinks and some chips and salsa. The service was excellent from the waiter and the server. The food was as good as chilies gets and it is just a Chili's restaurant so the atmosphere is a family/bar atmosphere. read more

Chili's - Tex-Mex Near Me - Joplin, Missouri

Too much salt on chips and fries !!!! It tastes like they used a whole shaker . But otherwise it was great ! Just couldn't eat the chips and fries read more

One star is being only because I have to!! Waited in the waiting area for 20 minutes with more than half the restaurant open and no one came to seat us or check on us!! Then we asked someone and they sat a table for us and we sat at the table for 15 minutes and not one person came to take our drink order or anything read more

We stopped into chilis on 6/28 for a quick lunch. We sat in the bar and our service was top notch. The food was incredible, especially for a chain restaurant. I believe our waitress was Vanessa. She went above and beyond to make sure our needs were met. The manager was incredibly friendly, I wish we could remember her name, tho I remember it was something unusual. All around the experience was amazing. Highly recommend stopping by and trying out the smash burger!!! read more

Our server today was excellent! High praise to the kitchen crew today. Fries were crispy and seasoned perfectly! Our burger was also cooked to a perfect medium and had the delicious crispy edges. Thanks for a great lunch! read more

We used the yelp app to join the waitlist, we had 6 people so we expected a wait of 30-45 minutes. When we got there the hostess was very rude, clothing(black uniform) covered in white pet hair. Told us that even tho we use the app to join waiting list, it would be an hour longer than the app said. More than half the tables were empty and cleaned. If It was a staffing issues she should have said we are short staffed and not have been rude. Basically treated us like only the best of the best get into this chilis. read more

We have been happy with this location and have just starting eating at Chili's. We get the 3 for one special and the hamburger and fries have been great. I have also ordered the quesadilla and it was really good. The cheese cake is awesome and I had a chance to compare this cheese cake to Olive Gardens and Chili's was by far better. The first time we went to the Chili's in Branson I ordered a steak and it was really terrible so I will never order steak at Chili's again. Looking back I should have sent it back to the kitchen. The service has been good and besides the steak we have been really satisfied with the food here. read more

What I ordered vs what I got. This is our 3rd try with Chilis in the past 5 years. Pittsburg KS chilis should be condemned. We tried Joplin chilis tonight and this is what I was served. My question is who is eating here enough to keep them open? My shoes stuck the the gas pedal on the way home. read more

Chili's - Quesadilla explosion salad - Tex-Mex Near Me - Joplin, Missouri

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I ordered take out and when I received my order my dessert was vary cold when you get it inside it comes hot I am just very disappointed on top of that they were out of plastic silverware so I had to eat with my hands. read more

I guess Chilies can only do burgers cause today was my birthday & my friend & I ordered 12pc chicken tenders & double cheeseburger & fries. Burger was good but the tenders had to much gristle in them. Won't order again. Yuck!!! We used Uber eats so the $68.00 we were charged not worth it. read more

Bring back the Honey Chipotle for the ribs. Some Chili's will still do it for me and some won't, this place won't, and that is the only reason I came in here. They never should have done away with it. They still use it on the crispers but they can't put on the ribs. read more

I keep ordering, and I don't know why. I'm almost always disappointed. My husband and I ordered a bacon burger and tacos last night. The burger was so greasy it had soaked through the bottom bun. And not in a, this is a delicious juicy greasy burger kinda way, in a this burger has sat in a grease pan all day, kind of way. The bacon was so old and hard I was worried I would break a tooth. Sadly I'm not exaggerating. He ordered tacos that were crusty and the avocado was brown. Both or our fried were hard and old. Disappointed. read more

The coconut margarita was absolutely incredible. I had 2 and had to tip the bartender from the table. Love female bartenders. Food was good too. Wish they had outdoor seating. Need alil more frequent cleaning between customers. read more

Chili's - Tex-Mex Near Me - Joplin, Missouri

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Worst service I have every had and the food was disgusting we had to wait almost 20 for a drink refill and our server had walked by multiple time read more

To me, Chili's has changed in the um teen years I've been eating there. Service ok could be better food still worth going out for. My friend tell me that my tips are too big, because I always tip more than what the percentage tip card says. But I know a lot of waiters and waitresses and most of them work for every time they get so when I go out and service is bad and food is crap. My generosity goes down the drain with it. But chilies so far has not let me down And so far the service has been spot on. read more

Good service but very poor food. Food was cold. Should have known when there were plenty of parking spaces available, front door was broken, and they were out of 3-4 things including ribs on a Saturday night. Very disappointed. Expected more from Chilis. Would give 0 star rating if that was a choice. Won't be back. read more

Should have known before even entering the restaurant that there would be issues. Parking lot is not well-maintained and the front door is broken. Our server did not tell us which items they were out of u til we were ready to order. She told us they were out of ribs, shrimp and sirloin. So we had to quickly change our orders. Took a few minutes to get silverware for a side salad one of us ordered. When they brought the silverware, they informed us that they could only find 2 sets. There were 3 of us. So apparently they were out of silverware too...? The restaurant was only 50% full AT MOST. It took 50 minutes for our main entrees to arrive at our table. Just by looking at the food, I could tell it had been sitting under the heat lamps for at least 15 minutes. The food runner handed me a SCALDING HOT plate. While my plate was hot, the food was cold. If I could rate this as 0 stars, I would. I think management and training need to be revisited. I will probably not go back to any Chilis because of this experience. There are too many other restaurants in the area that are better. read more

An amazing Chili's restaurant! Really enjoy the food and the staff is very friendly and helpful. The restaurant has great ambiance and feels very welcoming! My wife and I don't usually eat in the bar area, but we really enjoy it at this location. They have awesome drink and appetizer specials that are too good to ignore! My favorite meal at this location is the Honey Chipotle Chicken Crispers with Fries and Corn on the Cob (Amazing). If you feel like an appetizer, I highly recommend the fried pickles!! Overall, never really enjoyed Chili's until now! They are definitely staying with the times! read more

The 2 for $25 options are an excellent value! Dine in is currently available from 4pm-10pm. Our waiter Darryl impressed us with his customer service and rapid drink refills. The food was great! We will definitely be back soon! read more

Chili's - Margarita Grilled Chicken - Tex-Mex Near Me - Joplin, Missouri

This place was ridiculous!! The service was terrible! We seen our waiter maybe twice! I had to ask other staff for refills, chips, salsa..Also they seated two different tables within 3 feet of ours!! Atmosphere is nice, but it is not very clean. I won't be back. Save your money..... drive on! read more

Chili's - Terrible! - Tex-Mex Near Me - Joplin, Missouri

Awful experience. Overpriced and tasted worse than fast food. Waitresses attitude was awful. She didn't even care to look at the menu and told us they didn't have an item that I found 4 different options of after sitting down. Then called us liars about my friends birthday since we requested the free dessert they offer. Paid $90 to feed two adults and two children with one appetizer and what was supposed to be a free birthday dessert. I will NEVER be going back to this location read more

Food was real good. But some of our mashed potatoes were either just right, cool or ice cold. But they did bring out more mashed potatoes and it only took 20 min. and by then we were getting ready for are cookie. Which was real good. And they were not really busy. Which shouldn't matter it should of been brought right back out. Now let's talk about how WARM It was inside. It was so cold everyone in the restaurant was wearing there coats. And we even said something but nothing was done about it. read more

Ive always had a decent experience with this place, but last night was it not one of those. We got there and mentioned our name 3 times and still weren't put on the waitlist while other people that came in after us were getting seated. We got seated and the fryer was broken so we ordered other sides and meals. I ordered big mouth bites and they literally brought out a burger with only the patty, cheese, and bun cut into quarters. terrible experience honestly read more

Worst. Chili's. Ever. Tried it once after they first opened and again today, it was awful, two years later, still bad. Undercooked burgers, greasy tables and not enough wait staff. read more

UPDATE: I filed a formal complaint through their website. They contacted me informing me they would have someone in the chain of command reach out to me. Never happened. So they don't care about your experience, good or bad. My recommendation is to take your money elsewhere to spend. This location is not worth your money, and they don't care about you at all. Will be posting this review everywhere so people understand the Joplin, MO, Chili's Bar and Grill is absolutely awful, with terrible management and customer service. I had placed an order through Door dash for a Molten Chocolate Cake and a Skillet Chocolate Chip Cookie, as I have done many times in the past. I received the order, but the items were uncooked. Almost totally raw. I called to speak to the restaurant first, and despite the fact that nothing advertised dessert items were delivered raw, and despite the fact they've never arrived raw previously, the manager I spoke informed me that's how it's done, and that there is nothing they could do. I tried to point out that this has never happened before, and that they did not have it advertised as being delivered raw, but the manager simply told me it had been done wrong previously, and she would do nothing about it. This was also after I had to call them a second time, since I was on hold so long the first time that the call ended. Zoey, the team member who answered both times, was very apologetic about my hold time, and promptly got the manager to FINALLY pick up the phone. All in all, I will recommend to friends and family that the evening manager does not handle customers well, and that they do not advertise things such as RAW FOOD on anything. Very disappointed. I had to go ahead and request a complete refund from Door dash, and report them to Door dash for delivering raw food.​ read more

My boyfriend and I go here a few times a year. We really like the Mexican corn they serve. I also enjoy the variety of beers they serve. The environment is nice and friendly. Family friendly. read more

I went there twice wanting to have lunch. The first time no one said hello or even acknowledged me. I was on a time constraint so I had to leave. I went back a second time thinking it would not be the same way it was the first time. It was, no hello, no acknowledgement so I left again. Absolutely horrible customer service!!! I do not even want to give it 1 star!!! read more

Male server works bar area by name of "G" is poor. Slow service. Forgets things you ask for. Food is ok but this continued poor service reduces our experience. read more

Chili's - Clean bar top fail - Tex-Mex Near Me - Joplin, Missouri

We love coming here. The staff is so awesome and the food is always great! We'll continue to come back here!

My husband and I came here for dinner last night, even after hearing all the terrible stories of bad food and even more bad service. Decided to give it a try. Well, our experience was rather pleasant! There was no wait to get in even though it was quite busy. The servers were very attentive and promptly gave us drinks, took our order and our appetizer came out very quickly. The food was very good and our drinks were immediately refilled and dirty plates taken away. I can't remember the name of our server but she was very nice. We plan on coming back. read more

Chili's - Tex-Mex Near Me - Joplin, Missouri

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haven't been to one in over 6ish years but loved it! usually an applebee's gal but lots of variety the waiter service was attentive and friendly and the food and drinks were good! read more

Ordered an appetizer and we never got it. We waited forever to get our drinks. We had to ask for napkins. The servings were small for the price. Now I know why they were not busy on a Friday night. The music was very loud especially in the restroom. read more

This place is flat out awful. They are not capable of getting orders right. Not capable of serving the wrong food in anywhere near a timely manner. And when it finally does get to your table, it's cold. Go here if you want to sit around for a hr and half and throw your money away. read more

Was not a very good experience today. 1. Mixed up orders. 2. Food arrived to different ones in our party if 7 by 10 and 15 mins. 3. When our salsa arrived, there were 3 ice cubes in it. When we asked for another one, the server said "it's up to you"!! 4. Son's salad was brought out without salad dressing, and mine had the wrong dressing. 5. Place wasn't too busy but drink refills were few and faaaaar between. 6. Daughters order was forgott read more