I can't complain! My family ended up here after a busy day of running errand and it was a mid Saturday afternoon. Despite the crowd we got a table right away and the waitstaff was very attentive. I never waited for my glass to be refilled (a biggie for me) and my children were served fast, with friendly service. When my kids are happy, I am happy! Our order was brought out fast and everything was correct. We never wanted for anything. Extra napkins were brought out without being asked and when I dropped my fork I had another one by the time I picked up the one I dropped. The restrooms were clean and neat. Nothing out of order. Worth the visit! read more

Leery of all Chili s after a horrible experience at their Montrose location but had gift certs to use. First impressions: Music is too loud. Waited is pushy. We're here to relax but are being rushed. Why? It's not like there's a line waiting for our table. Nothing in the menu is stellar. Hate that avocado is on nearly every dish. Entree is small but sides are huge to make the plate appear full. Not a chain we will patronize in the future. Just not laid back enough for us. read more

Nice atmosphere- looks like they are planning on updating soon. Great staff: Adam has been there for years and goes above and beyond. Good food: lots of options, for all tastes. read more

Any place that will serve me food after 11pm holds a special place in my heart, even if the service, or even the food, isn't spectacular. The chips and salsa that they give you with your drinks are pretty clutch, everything else was lacking though. The fried corn guacamole was extremely bland, no salt, no spices, nothing. The loaded nachos were not loaded (this may have been because we requested no meat). Something was not right about our waitress. She was either a stoic or just very, very high. But I'm sure she's a nice lady, probably just had a long day. The bland food will not keep me away though since it is one of the few places that I will serve me food after 11pm. read more

Stopped on for dinner after a long day of outlet shopping with my fiancée. We both ordered ices tea, I had the blackberry, fiancée had the mango. They were both very good. For a appetizer we had chips, salsa and guacamole. It was all good. For dinner I had the BBQ chicken enchiladas with been chillis, my fiancée had the chicken enchiladas with sour cream. Both entree came with black beans and rice. The food was served nice and hot. Everything tastes great, portions were nice, service was ok. I say ok because we were never offered drink refills. Other than that, it was fine. One more small criticism, the place could use a little cleaning (especially the front door windows). read more

Newly remodeled and much brighter inside. The service was friendly and helpful. The chips, salsa, and guacamole were tasty. We both got the mex bowl without chicken, cheese, or sauce. The menu is not very vegetarian/vegan friendly so that keeps me from giving 5 stars. read more

My server was Dani. She was awesome! She smiled the whole time and was extremely friendly. She suggested my meal and that is what I ordered. So good on her for making my trip to Chili's enjoyable. It was still just Chili's food though. Not sure I like the new menu. The shiner bock burger was great. Why did they get rid of it? read more

My mom and I decided to eat here today. It's 48 mins away from where we live but since we were out that way and I never been to chilis we went. I have always seen the commercials on tv and the food looks good. And it was!! We started off with the nachos and the sauce we ordered with them was wonderful. My mom ordered the bacon ranch quesadilla. And I took a bite of that and it was soooo yummy! I ordered the bacon burger and loved it. I brought my leftovers home and when my boyfriend saw how big the burger was and how good it looked he wanted it. I let him taste it and he enjoyed it. Plus the waitress was so sweet! I def will be back here to eat some delicious food(: read more

Chili's - Yummy bacon burger - Tex-Mex Near Me - Macedonia, Ohio

We sat at the bar and Lyssa was our bartender. She was very nice and helpful, and gave us great service. She took our drink order and ask us if we wanted to put our appetizer order in. She was able to explain our our options and offer helpful suggestion to make our order better. We had margaritas with sugar and salt rim and it was wonderful. My husband got the Cajun chicken pasta and she ordered a creamy jalapeño sauce that made his dish the best he has ever had. read more

Let me start with the good - fantastic margarita. Now, what I did not care for. The music was WAY too loud, I guess I am just getting old. The food was WAY too salty (but I did eat it all, salty does not mean it wasn't good). Again, just too old. I will come back but I would be happier with less volume and salt. read more

Awesome service here. Best drinks in town. The blueberry pineapple margarita and the Hennessy Rita's are outrageously awesome. Best bartenders in the state. read more

The food is descent; however, I got food poisoning from my meal last night. My family and I won't be returning, unfortunately

Chilli's now has a limit on drinks! They cut you off at 3!! Not even knowing if you are being driven by an uber or not! STUPID!!!! I will not be recommending this place for anyone! The manager sucks! Do not go there if you want a fun time! read more

I love this Chili's! Staff is awesome, food is consistent, atmosphere is lovely, and they always manage to make me smile! Great place. Highly recommend this place. read more

Very rude Daytime manager. He cared more about the game than the customers and the staff. Hope you make changes here... read more

Chili's - a man and a dog sitting at a bar - Tex-Mex Near Me - Macedonia, Ohio

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I can't believe I didn't review this place when I was there two months ago. Fortunately for me, I was just passing through the area and will never be back to this Chili's location. I had driven about 13 hours from the twin cities area and stopped in Macedonia on the way to New York. Stayed in a nearby hotel and this restaurant fit the bill for a quick normal dinner I could have with my young daughter before going to sleep. I ordered a salad, soup and a beer. My daughter got the kids menu Mac and cheese, which is supposedly just Kraft brand. We've eaten at Chili's dozens of times at home and figured we would be fine here. We were wrong. Her mac and cheese was undercooked with crunchy noodles. She wouldn't eat it. She just had fries for dinner as a result. My soup was the only edible part of the meal. My salad had filthy bits of lettuce that hadn't been washed. My beer... this is the really insane part. I asked for a recommendation of whatever they had on tap, a short glass, not a tall. I am very beer friendly and just wanted a small one after the brutal drive of the day. What I was brought was a tall mug of a beer I don't recall the name of. The girl who dropped it off was not the server who took our order and that's fine, seems to be a normal thing. Not an issue. Notable however because she tried to present this beer to me as a gift after I said I had just ordered a short. She told me they would just have to pour it out so I may as well have it and enjoy it. So I naturally thought "why not?" THE KICKER: I went to take a sip of this enormous gift of beer and it had SOMEONE ELSE'S LIPSTICK on the rim. Like a full bottom lip print in lipstick. This girl didn't return. Our server didn't return. I flagged down the first person I could find and had it switched out. The girl came by and asked where the beer was, she said "oh they didn't let you keep it?" So I told her it had been sampled by someone wearing freaking lipstick already and before I had even finished my sentence she was walking away. She seemed put out that this scheme didn't work and I returned the used beer. So nasty. So the meal overall totally sucked and if I lived in Macedonia I would never eat here. My kid still talks about Ohio two months after the trip, namely the grossness of this Chili's experience. read more

Manager Heidi, should return to Grandpa in the mountains to be retrained. We eventually found out we had a new server, Matthew, who maintained a decent attitude but was poorly trained. We promoted several times to clear the 1st round of dishes. We then stacked them in the middle of the table to see how high we could go, & they still weren't manicured. On the 2 for $25, which included appetizer & dessert, we were charged for those items. The charges were adjusted, but if the server knew the menu, he would've known not to charge. Worse, a $5 President margarita was ordered. He seemed confused there was a$5 Margarita. He asked, "what flavor?" I asked, "oh, what flavor can I get?" He pointed to specialty flavors, so I picked the Sunrise. When we were charged an additional $2, I complained. He said, "u chose the Sunrise." I asked for the manager. Heidi trotted out & just stared. Finally, she said, "u chose the Sunrise." Matthew deceptively said, "I explained it to u." There were 4 witnesses who knew he did not. On top of that, the Margarita was completely filled to the top with ice. Disgusted!! Where are the better managers? read more

I have eaten at Chili's restaurants many times all over the country, and this is the worst experience I have had. The food just wasn't very good, the service was mediocre, and the atmosphere was not pleasant. They didn't even get the molten lava cake right, which has never happened to me before. The cake was seriously overcooked and it really just ruined it (this is especially sad since the molten is what I look forward to most at Chili's). read more

Chili's isn't what it used to be. This chain restaurant has gone way down in quality. Years ago we LOVED this place. We hadn't been to a Chili's in a very long time. Decided to give it a try even though the reviews weren't that good. Went with my family a few weeks ago for dinner and all of our meals were awful. The Ribs, Steak and Salmon dinners were disgusting. No one could eat their meal. Everything was old and dried out (Left over from lunch? Sitting under a heat lamp all day??). A total disappointment for everyone. The service and atmosphere were average. Definitely not a place we would ever go back to ever again (anywhere in the US). We never should have paid for our meals they all just ended up in Chili's trash can. A waste of money and time. read more

Typical chain restaurant! Quality service and pretty good food! I love to smash on the bottomless chips & salsa! Chili's has great affordable options, which is great when you're a broke college student. Lol, what's better than happy hour?! read more

Had dinner here tonight and had the nicest server ever! Aiden was great!! He was very attentive and took great care of us. It's like he knew what we wanted before we did. The food was great but for sure we'll be back for the service! Thank you! read more

Went for lunch and wasn't busy at all, we got served fairly quick. When we got our food, none of my condiments were with the meal and i had to wait a minute for them. My girlfriend asked for shrimp in her pasta, she got chicken, when she asked to get a side of shrimp, the waitress said she would charge her. And in order to get shrimp she would have to wait another 20 min for a new pasta. My fries were so cold and nasty, ridiculous. When we went to pay the kiosk didn't even work in order to pay. Everything seemed sloppy here. They need the guy from five guys to come back from vacation and help restore quality. read more

Chili's is just great, every time I've been there I've had good service and good food. They don't make you wait for your check since there is a tablet at the table, also good to keep kids preoccupied. The last time I went there I had chili tacos 100% would recommend them. Overall Chili's is very good and will continue to go to this franchise. read more

The food was cold and the workers were throwing stuff and not paying attention and roled there eyes

Years ago I was here and was not impressed to the point it took around 5 years to go back. Now we go quite often, I almost keep going back waiting to get bad food. We have been here about 5 times in the past 4 months. It has always been good, the servers have been nice, and the food is amazing. The price is the other thing if i take my family of 4 to outback the food is ok and i drop around 70 bucks. I haven't gone above 50 here and have always loved the dinners. My kids really like their pizza, apple cinnamon thing and corn on cob. I get the trio thing and change the items in it, always been very tasty! read more

Chili's used to be one of our go-to spots. In the last year, we've been sad to see the service, quality and cleanliness take a major decline. We've ordered carry out a few times in the last several months, and each time there was an issue. If you need a cheap, quick meal it works, but definitely not what it used to be. :( read more

I did not expect much and we did not get much - full disclosure this mediocre review is reflective of the food only not the service - our server did her job & did it well - the food much like the 2 star review was in a word mediocre - we went only because we had a gift card to use - thought of re-gifting it but then realized we would give it a go having not been to a Chili's in many many years - turns out we were not missing much - the food was not bad - it was edible but nothing stood out about it .. we opted for the 2 dine for 25 bucks & that is a really good value for what you get but the food was just overall bland & did not stand out as something we would ever return for - we had the 2 side salads vs sharing 1 app - the salad dressing choices are very limited but that is thx to Covid I'm sure - I had the chili mango chicken as an entree & the husband opted for the 1/2 rack of ribs - both just .. shall I use the word again? mediocre .. as well as our dessert pick of a slice of cheesecake to share but I will say that the portion of that considering the low overall price point was ample for 2 to share .. not to self is to re-gift the gift card next time .. I will be in absolutely no hurry to dine at a Chili's again read more

We thought we would try this restaurant even though the reviews weren't all that great. When we walked in the floor was dirty, it felt a little grimy. The waitstaff was nice and friendly. But the food was just mediocre. Service was slow but eventually I did get a refill on my drink. It just took a while. read more

The restaurant was packed and wait times were ranging from 20-30 minutes--not a huge deal considering we came during lunch; the problem I had was the number of times the staff complained about being busy. This wasn't your typical "sorry we have big groups" kind of apologizing, rather it was "I can't believe we have to serve all these people" complaining they would typically be saved for their coworkers or friends. read more

We went here Saturday night because we had a gift card. Otherwise, we stay away from Chili's. This night reminded us of why this is so. They had been bombarding me with email ads touting their 3 for $10 deal, so I figured that is what I would get. I thought maybe we might get out of there without having to add our own money to the gift card, but that was not to be. The 3 for $10 deal, according to the email ads, was supposed to include a six ounce sirloin steak as one of the choices. Uh uh. Not listed as an option on this menu. I asked the server about it and he said, "oh, yeah, you can get the steak. It's just not on our menu for some reason." So I thought okay, I will order that, but when he asked what kind of salad dressing I wanted, I didn't like any of the choices. What is so hard about putting regular Italian or French dressing on the menu? Anyway, I opted for appetizers as my entree instead. My husband did go ahead and get the three-fer, which included tortilla chips and salsa for the appetizer. They were extremely salty and so greasy they shined. And to make matters worse, they had an upcharge. Don't ask me why. One of my appetizers was supposed to be bone-in wings. I got boneless, which I don't like. At one point a hapless manager stopped by the table and made the mistake of asking how everything was going. When I told her about the over-salted tortilla chips, she said I could have ordered them without salt. Well, who knew? Then I mentioned the salad dressing problem and she agreed with me, but had nothing else to say about it. Before I could go on with my litany of complaints, she scurried away. Other things went wrong but I can't remember them all right now. All in all, it was a disappointing experience and were it not for the gift card, I would have been ticked. And we did end up having to spend some of our own money. lol read more

2 attempts at Ribs were hard and unedible. Pasta dish my friend ordered was cold. My fajitas were meh.. tortillas could've been fresher. Sister ordered chickens tenders and the dough was not done enough. Cocky un attentive servers and a piss mood manager. Not again. And our server ditched us and got replaced by another pissy server. 2nd manager was nice but was a unholy disaster over all read more

Though this isn't a go-to, we do enjoy Chili's. Our service the last visit was nothing to write Yelp about, but I found a new love - their chicken tortilla soup was better than everything else I ate! It is absolutely delicious! My burger was just eh, the fries are ok, and the children's meal was a huge portion. But I will be back for that soup, mmmmmm! read more

This Chili's has one of the friendliest staffs I've ever experienced. Our waiter was very nice and was helpful in making adjustments to my order for my diet. Not only did he expedite our order so we could make our movie on time, he even brought over the check and to-go boxes within 60 seconds of asking for them I will definitely eat here again. read more

The dark haired petite bartender who has been there forever is awesome. The server that we had there a month or so ago, Megan was the best we've ever had there. Haven't seen her there since. Everyone else doesn't seem qualified to work at McDonald's including the floor manager. In our last 3 visits we've had inept servers every time. I got the wrong meal and then when I didn't have time to wait for a replacement was still charged for it. I got grief for using a coupon, one of the ones that you guys email me at least twice per week. We have been coming there at least 2x/month for years. Those days are over. There used to always be a wait for a table. I notice there isn't any more on weeknights. That's not surprising. The quality of the service has gone down significantly. Too bad. read more

The food is is wonderful, hot and fast and the staff gave us the most impeccable service I've ever had at a restaurant. 10/10 experience and the best Chili's I've gone to read more

Chili's - Tex-Mex Near Me - Macedonia, Ohio

Once again dissatisfied with the takeout service. I had already deleted the app. But against better judgement i installed the App. Placed my order and paid. Arrived on time only to wait 20 min. No one came out. We went in and it was hard to get anyone to help. Finally we did and discovered our food had been ready 20 min. So we asked to get new fries and they begrudgingly obliged. No manager came out to help. The excuse was they didn't have a take out person. read more

We have eaten here a number of times. The service was terrible. Chili's wasn't busy and we had 2 servers, yet they struggled. We had delays in ordering, difficulty getting their attention during the meal, dinner plates remained on the table and the bill was miscalculated. We will definitely place Chili's near the bottom of our list of restaurants. read more

There are only a few select restaurants I can honestly say that I could recommend to anyone with 100% assurance of a greatly prepared meal and friendly staff. Chilli's is a great family oriented restaurant, it is also great for first dates, or even just watching games at the bar. The team of workers are very happy with their jobs, give you just enough time, and always have great attitudes. My favorite dish is the Chicken Ranch Quesadilla's. Everything cooked and prepared at Chilli's is to perfection. I have been going to Chilli's for 3 years and they still seem to surprise me! Go to this restaurant and you will be returning many more times!!! read more

I like Chili's! They have great food and excellent service! They had a grease puddle on the floor and I almost slipped! I LOVE the food, but the portions have gotten smaller. read more

Great time. Great food. Adam, our server, was THE BEST. We have our VERY LONG girl luncheons here and we are never disappointed. read more