Love me some Chili's Place is very nice great service and very friendly Beware around dinner 6pm or so this place usually you wait to get seated. When I visit this is how I roll: Waitress comes to the table I will have a Presidente Margarita and an order of the classic nachos please. Waitress comes back to table SIr are you ready to order Well I am still deciding can I have another Presidente Margarita please, while I mole over what I am craving from this menu. Waitress comes back to table I believe I am ready..........I will take the Ribeye with the loaded mashed potato's and steamed broccoli..... And please bring me another Presidente Margarita while I am waiting Then when my meal comes guess what else I am going to have. Yes the very awesome Presidente Margarita Love me some Chili's................ And yes they have the killer 2 for $20 deal everyday!!!!! Check out their menu here: http://www.chilis.com/EN/Pages/menu.aspx read more

Tami, our server was unable or unwilling to provide a well-thought wine pairing so my dining partner asked to see the sommelier and was informed none such gentleman was on staff. Ordered a Long Island Iced Tea instead and was unable to procure a label listing on the types and ages of the liquors used in its preparation. The ice seemed to have been made with unfiltered 'tap' water although, to be fair, I did not have it tested as the circumstance prohibited such thoroughness. I ordered Big Mouth Bites hamburger sandwiches which were small. I did receive four of them on my plate and that hinted to me that plate size was dictating burger size. Since this menu item promised four hamburgers instead of a lesser quantity, it appears the proprietors opted to make them smaller rather than to increase the plate size. I did not complain, I simply ordered more burgers and made sure that each was of a suitable size. The Hatch burger had canned chile peppers on it and it was the best of the lot. I took a lot of food home in a styrofoam container but discarded them into my neighbor's yard because the items aged poorly in the trunk of my car. I considered disgorging and ordering a pizza but opted to let the meal stand as eaten and watched television. I spent this part of my evening alone which I attribute to my choice of restaurant or possibly my decision to speak with my mouth full. At times, smallish pieces of food were expelled onto the tabletop. My passion; my curse. read more

Yeah, I know it's a chain restaurant with average food and average "everything"... Usually I wouldn't even review it, because they are all the same but this was decidedly worse. I eat at Chili's, Applebee's, TGIF's, etc... occasionally and I am never really impressed, but mostly satisfied because like all chains, you usually know what you are getting and have expectations that are average. This was below par.. I was the first customer for lunch. The server/bartender was "phony" friendly, and the whole staff was talking loudly about their personal lives and generally being obnoxious. Soup was as expected... Then the burger came out..... Working in a restaurant 9 years definitely made it evident that the meat was precooked, and left in the fridge overnight or longer and then was attempted to be cooked again. It was actually hard on the outside and pure rubber inside. The bun was grilled and black charcoal burned on one end... I almost never send food back, but this was inedible. They made another one and the manager said they had the grill turned too high... Not true but I know they couldn't tell me the truth... Haha read more

I went to Chili's Bar and Grill in Macedonia yesterday for my birthday with my family. The appetizers were great! Our entrees came out nice and hot. I always get the Crispy Honey Chipotle Chicken Crispers. The wait for our food was short. We had a nice waiter who was even willing to change the closest t.v. to a basketball game my family and I wanted to watch. I really like this restaurant. read more

I eat at many Chili's while traveling on business across the country. By far this is the worse Chili's I've ever had the misfortune to eat at. Not only because of today's visit but based on past visits as well. I don't expect great service when going to places like this but I do expect at least a minimal amount. On today's visit the food was so so. When my fajitas came out they did not provide the shells and sides. I waited five minutes and had to remind the staff before I got those. Because I got the 2x fajitas, I later asked for more shells. The server said she was on it but in reality probably forgot the second she left my table. They never came. I'll not be coming back to this place. From piss poor service to uncooked burgers the risk is too high. I was taken for $45 and shutter to think of the great food I could have made at home with that money! read more

Our server was very nice and attentive and wasn't afraid to give us advice on what to order. Exceptional service from Aiden! We really enjoyed the southwest chicken wraps and the onion and jalapeno stack as appetizers. The southwest burgers that my friends had looked and tasted delicious. I had the ribs and steak and I was very impressed as they were well seasoned and cooked perfectly! The loaded mashed potatoes were amazing as well! Great job Aiden and Chili's!!! read more

I am a regular here and have generally had better experiences than noted in the other reviews; ask for Jeremy or Mary or Adam, for example, and you'll be very well served. The food is usually very good, though on rare occasions something will miss the mark (such as the salad lettuce being a bit frost-bitten or the burger being not quite as ordered); however, they will fix these things quickly, so give them a chance. A good place for lunch as chains go, and I'd certainly rank it above Applebee's across the street, and a notch above Red Slobsters and Olive Farten's, for example. However, the menu is, as the name suggests, very southwest-centric, so it that's not your taste then your choices will be limited. Just know that you are in a casual chain restaurant and don't expect miracles: it's food, dude, not cuisine! Very friendly and reliable staff on the bar side--I'd recommend that area for consistency over the restaurant side. Free newspapers and wifi (though occasionally it craps out). read more

I can't complain! My family ended up here after a busy day of running errand and it was a mid Saturday afternoon. Despite the crowd we got a table right away and the waitstaff was very attentive. I never waited for my glass to be refilled (a biggie for me) and my children were served fast, with friendly service. When my kids are happy, I am happy! Our order was brought out fast and everything was correct. We never wanted for anything. Extra napkins were brought out without being asked and when I dropped my fork I had another one by the time I picked up the one I dropped. The restrooms were clean and neat. Nothing out of order. Worth the visit! read more

Leery of all Chili s after a horrible experience at their Montrose location but had gift certs to use. First impressions: Music is too loud. Waited is pushy. We're here to relax but are being rushed. Why? It's not like there's a line waiting for our table. Nothing in the menu is stellar. Hate that avocado is on nearly every dish. Entree is small but sides are huge to make the plate appear full. Not a chain we will patronize in the future. Just not laid back enough for us. read more

Any place that will serve me food after 11pm holds a special place in my heart, even if the service, or even the food, isn't spectacular. The chips and salsa that they give you with your drinks are pretty clutch, everything else was lacking though. The fried corn guacamole was extremely bland, no salt, no spices, nothing. The loaded nachos were not loaded (this may have been because we requested no meat). Something was not right about our waitress. She was either a stoic or just very, very high. But I'm sure she's a nice lady, probably just had a long day. The bland food will not keep me away though since it is one of the few places that I will serve me food after 11pm. read more

Stopped on for dinner after a long day of outlet shopping with my fiancée. We both ordered ices tea, I had the blackberry, fiancée had the mango. They were both very good. For a appetizer we had chips, salsa and guacamole. It was all good. For dinner I had the BBQ chicken enchiladas with been chillis, my fiancée had the chicken enchiladas with sour cream. Both entree came with black beans and rice. The food was served nice and hot. Everything tastes great, portions were nice, service was ok. I say ok because we were never offered drink refills. Other than that, it was fine. One more small criticism, the place could use a little cleaning (especially the front door windows). read more

Restaurant is extremely dirty. Floor not clean and women's restroom not clean also. Server was good and the food was decent but cold. Will not be returning to this Chili's. read more

My server was Dani. She was awesome! She smiled the whole time and was extremely friendly. She suggested my meal and that is what I ordered. So good on her for making my trip to Chili's enjoyable. It was still just Chili's food though. Not sure I like the new menu. The shiner bock burger was great. Why did they get rid of it? read more

Nice atmosphere- looks like they are planning on updating soon. Great staff: Adam has been there for years and goes above and beyond. Good food: lots of options, for all tastes. read more

Newly remodeled and much brighter inside. The service was friendly and helpful. The chips, salsa, and guacamole were tasty. We both got the mex bowl without chicken, cheese, or sauce. The menu is not very vegetarian/vegan friendly so that keeps me from giving 5 stars. read more

My mom and I decided to eat here today. It's 48 mins away from where we live but since we were out that way and I never been to chilis we went. I have always seen the commercials on tv and the food looks good. And it was!! We started off with the nachos and the sauce we ordered with them was wonderful. My mom ordered the bacon ranch quesadilla. And I took a bite of that and it was soooo yummy! I ordered the bacon burger and loved it. I brought my leftovers home and when my boyfriend saw how big the burger was and how good it looked he wanted it. I let him taste it and he enjoyed it. Plus the waitress was so sweet! I def will be back here to eat some delicious food(: read more

Chili's - Yummy bacon burger - Tex-Mex Near Me - Macedonia, Ohio

Let me start with the good - fantastic margarita. Now, what I did not care for. The music was WAY too loud, I guess I am just getting old. The food was WAY too salty (but I did eat it all, salty does not mean it wasn't good). Again, just too old. I will come back but I would be happier with less volume and salt. read more

We sat at the bar and Lyssa was our bartender. She was very nice and helpful, and gave us great service. She took our drink order and ask us if we wanted to put our appetizer order in. She was able to explain our our options and offer helpful suggestion to make our order better. We had margaritas with sugar and salt rim and it was wonderful. My husband got the Cajun chicken pasta and she ordered a creamy jalapeño sauce that made his dish the best he has ever had. read more

Awesome service here. Best drinks in town. The blueberry pineapple margarita and the Hennessy Rita's are outrageously awesome. Best bartenders in the state. read more

The food is descent; however, I got food poisoning from my meal last night. My family and I won't be returning, unfortunately

Chilli's now has a limit on drinks! They cut you off at 3!! Not even knowing if you are being driven by an uber or not! STUPID!!!! I will not be recommending this place for anyone! The manager sucks! Do not go there if you want a fun time! read more

I love this Chili's! Staff is awesome, food is consistent, atmosphere is lovely, and they always manage to make me smile! Great place. Highly recommend this place. read more

Very rude Daytime manager. He cared more about the game than the customers and the staff. Hope you make changes here... read more

Chili's - a man and a dog sitting at a bar - Tex-Mex Near Me - Macedonia, Ohio

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Manager Heidi, should return to Grandpa in the mountains to be retrained. We eventually found out we had a new server, Matthew, who maintained a decent attitude but was poorly trained. We promoted several times to clear the 1st round of dishes. We then stacked them in the middle of the table to see how high we could go, & they still weren't manicured. On the 2 for $25, which included appetizer & dessert, we were charged for those items. The charges were adjusted, but if the server knew the menu, he would've known not to charge. Worse, a $5 President margarita was ordered. He seemed confused there was a$5 Margarita. He asked, "what flavor?" I asked, "oh, what flavor can I get?" He pointed to specialty flavors, so I picked the Sunrise. When we were charged an additional $2, I complained. He said, "u chose the Sunrise." I asked for the manager. Heidi trotted out & just stared. Finally, she said, "u chose the Sunrise." Matthew deceptively said, "I explained it to u." There were 4 witnesses who knew he did not. On top of that, the Margarita was completely filled to the top with ice. Disgusted!! Where are the better managers? read more

I have eaten at Chili's restaurants many times all over the country, and this is the worst experience I have had. The food just wasn't very good, the service was mediocre, and the atmosphere was not pleasant. They didn't even get the molten lava cake right, which has never happened to me before. The cake was seriously overcooked and it really just ruined it (this is especially sad since the molten is what I look forward to most at Chili's). read more

I can't believe I didn't review this place when I was there two months ago. Fortunately for me, I was just passing through the area and will never be back to this Chili's location. I had driven about 13 hours from the twin cities area and stopped in Macedonia on the way to New York. Stayed in a nearby hotel and this restaurant fit the bill for a quick normal dinner I could have with my young daughter before going to sleep. I ordered a salad, soup and a beer. My daughter got the kids menu Mac and cheese, which is supposedly just Kraft brand. We've eaten at Chili's dozens of times at home and figured we would be fine here. We were wrong. Her mac and cheese was undercooked with crunchy noodles. She wouldn't eat it. She just had fries for dinner as a result. My soup was the only edible part of the meal. My salad had filthy bits of lettuce that hadn't been washed. My beer... this is the really insane part. I asked for a recommendation of whatever they had on tap, a short glass, not a tall. I am very beer friendly and just wanted a small one after the brutal drive of the day. What I was brought was a tall mug of a beer I don't recall the name of. The girl who dropped it off was not the server who took our order and that's fine, seems to be a normal thing. Not an issue. Notable however because she tried to present this beer to me as a gift after I said I had just ordered a short. She told me they would just have to pour it out so I may as well have it and enjoy it. So I naturally thought "why not?" THE KICKER: I went to take a sip of this enormous gift of beer and it had SOMEONE ELSE'S LIPSTICK on the rim. Like a full bottom lip print in lipstick. This girl didn't return. Our server didn't return. I flagged down the first person I could find and had it switched out. The girl came by and asked where the beer was, she said "oh they didn't let you keep it?" So I told her it had been sampled by someone wearing freaking lipstick already and before I had even finished my sentence she was walking away. She seemed put out that this scheme didn't work and I returned the used beer. So nasty. So the meal overall totally sucked and if I lived in Macedonia I would never eat here. My kid still talks about Ohio two months after the trip, namely the grossness of this Chili's experience. read more

Chili's isn't what it used to be. This chain restaurant has gone way down in quality. Years ago we LOVED this place. We hadn't been to a Chili's in a very long time. Decided to give it a try even though the reviews weren't that good. Went with my family a few weeks ago for dinner and all of our meals were awful. The Ribs, Steak and Salmon dinners were disgusting. No one could eat their meal. Everything was old and dried out (Left over from lunch? Sitting under a heat lamp all day??). A total disappointment for everyone. The service and atmosphere were average. Definitely not a place we would ever go back to ever again (anywhere in the US). We never should have paid for our meals they all just ended up in Chili's trash can. A waste of money and time. read more

Had dinner here tonight and had the nicest server ever! Aiden was great!! He was very attentive and took great care of us. It's like he knew what we wanted before we did. The food was great but for sure we'll be back for the service! Thank you! read more

Typical chain restaurant! Quality service and pretty good food! I love to smash on the bottomless chips & salsa! Chili's has great affordable options, which is great when you're a broke college student. Lol, what's better than happy hour?! read more

Went for lunch and wasn't busy at all, we got served fairly quick. When we got our food, none of my condiments were with the meal and i had to wait a minute for them. My girlfriend asked for shrimp in her pasta, she got chicken, when she asked to get a side of shrimp, the waitress said she would charge her. And in order to get shrimp she would have to wait another 20 min for a new pasta. My fries were so cold and nasty, ridiculous. When we went to pay the kiosk didn't even work in order to pay. Everything seemed sloppy here. They need the guy from five guys to come back from vacation and help restore quality. read more

Years ago I was here and was not impressed to the point it took around 5 years to go back. Now we go quite often, I almost keep going back waiting to get bad food. We have been here about 5 times in the past 4 months. It has always been good, the servers have been nice, and the food is amazing. The price is the other thing if i take my family of 4 to outback the food is ok and i drop around 70 bucks. I haven't gone above 50 here and have always loved the dinners. My kids really like their pizza, apple cinnamon thing and corn on cob. I get the trio thing and change the items in it, always been very tasty! read more

Chili's used to be one of our go-to spots. In the last year, we've been sad to see the service, quality and cleanliness take a major decline. We've ordered carry out a few times in the last several months, and each time there was an issue. If you need a cheap, quick meal it works, but definitely not what it used to be. :( read more

Chili's is just great, every time I've been there I've had good service and good food. They don't make you wait for your check since there is a tablet at the table, also good to keep kids preoccupied. The last time I went there I had chili tacos 100% would recommend them. Overall Chili's is very good and will continue to go to this franchise. read more

We thought we would try this restaurant even though the reviews weren't all that great. When we walked in the floor was dirty, it felt a little grimy. The waitstaff was nice and friendly. But the food was just mediocre. Service was slow but eventually I did get a refill on my drink. It just took a while. read more

The restaurant was packed and wait times were ranging from 20-30 minutes--not a huge deal considering we came during lunch; the problem I had was the number of times the staff complained about being busy. This wasn't your typical "sorry we have big groups" kind of apologizing, rather it was "I can't believe we have to serve all these people" complaining they would typically be saved for their coworkers or friends. read more

The food was cold and the workers were throwing stuff and not paying attention and roled there eyes

I did not expect much and we did not get much - full disclosure this mediocre review is reflective of the food only not the service - our server did her job & did it well - the food much like the 2 star review was in a word mediocre - we went only because we had a gift card to use - thought of re-gifting it but then realized we would give it a go having not been to a Chili's in many many years - turns out we were not missing much - the food was not bad - it was edible but nothing stood out about it .. we opted for the 2 dine for 25 bucks & that is a really good value for what you get but the food was just overall bland & did not stand out as something we would ever return for - we had the 2 side salads vs sharing 1 app - the salad dressing choices are very limited but that is thx to Covid I'm sure - I had the chili mango chicken as an entree & the husband opted for the 1/2 rack of ribs - both just .. shall I use the word again? mediocre .. as well as our dessert pick of a slice of cheesecake to share but I will say that the portion of that considering the low overall price point was ample for 2 to share .. not to self is to re-gift the gift card next time .. I will be in absolutely no hurry to dine at a Chili's again read more

2 attempts at Ribs were hard and unedible. Pasta dish my friend ordered was cold. My fajitas were meh.. tortillas could've been fresher. Sister ordered chickens tenders and the dough was not done enough. Cocky un attentive servers and a piss mood manager. Not again. And our server ditched us and got replaced by another pissy server. 2nd manager was nice but was a unholy disaster over all read more

We went here Saturday night because we had a gift card. Otherwise, we stay away from Chili's. This night reminded us of why this is so. They had been bombarding me with email ads touting their 3 for $10 deal, so I figured that is what I would get. I thought maybe we might get out of there without having to add our own money to the gift card, but that was not to be. The 3 for $10 deal, according to the email ads, was supposed to include a six ounce sirloin steak as one of the choices. Uh uh. Not listed as an option on this menu. I asked the server about it and he said, "oh, yeah, you can get the steak. It's just not on our menu for some reason." So I thought okay, I will order that, but when he asked what kind of salad dressing I wanted, I didn't like any of the choices. What is so hard about putting regular Italian or French dressing on the menu? Anyway, I opted for appetizers as my entree instead. My husband did go ahead and get the three-fer, which included tortilla chips and salsa for the appetizer. They were extremely salty and so greasy they shined. And to make matters worse, they had an upcharge. Don't ask me why. One of my appetizers was supposed to be bone-in wings. I got boneless, which I don't like. At one point a hapless manager stopped by the table and made the mistake of asking how everything was going. When I told her about the over-salted tortilla chips, she said I could have ordered them without salt. Well, who knew? Then I mentioned the salad dressing problem and she agreed with me, but had nothing else to say about it. Before I could go on with my litany of complaints, she scurried away. Other things went wrong but I can't remember them all right now. All in all, it was a disappointing experience and were it not for the gift card, I would have been ticked. And we did end up having to spend some of our own money. lol read more

Though this isn't a go-to, we do enjoy Chili's. Our service the last visit was nothing to write Yelp about, but I found a new love - their chicken tortilla soup was better than everything else I ate! It is absolutely delicious! My burger was just eh, the fries are ok, and the children's meal was a huge portion. But I will be back for that soup, mmmmmm! read more