As Hard Rock Cafes go, this is one of the very best. The food quality was amazing, the service…read moregiven by Mary Ann was awesome and the atmosphere was exactly what you expect from a HRC. Of particular note, the fish and chips was delicious and I would definitely recommend it.

Let's start off with the good... Our waiter Noah was a "true rock star." He was helpful getting us…read morea clean table, helpful with his recommendations for both food and drink. We had a party of ten and all of our food and drink was delivered in a timely manner. My salmon noodle bowl was out of this world! No body had complaints, all were happy with the tasty food and wait service. Thank you Noah for making our birthday celebration special! Bad news..they take no reservations! We had concert tickets to Culture Club. We waited 18 minutes just to speak to the hostess. Then we waited an additional 40 minutes for a table(s).The two hostesses never greeted us, smiled or looked like they wanted to help us. No name tags on either. Pouted the entire wait. So two extremes! You need more Noah's!

Fast friendly service. Appetizers arrived and were hot and delicious. We had time to enjoy these n…read morea drink before meal arrived.

We have a history here as it was the place of our 1st date. But tbh the food is priced a little…read morehigh for mediocre food. We always joke bc nothing here is outstanding but we probably will always be customers bc it's the place our story started

THIS WAS THE BEST FOOD EVER!!!! after i went gambling. the ingredients were spectacular and the…read moremeat was great. try their world famous calzones and play darts after.

Staff very friendly Philly cheese steak was a definitely 10/10 will definitely be coming backread more

Great local restaurant/bar with good food and entertainment. Their Thai chicken wrap is delicious…read moreand their drinks are strong! They support many local causes too!

This review is hard to rate because we had two different experiences from one day to the next. We…read morewere in Rockford for a softball tournament and Rascals is next to the fields. It's a nice sized place and has a decent sized bar and a pretty extensive menu too. On day one we went in for just a drink or two and and a quick bite, and the food was good especially the fresh cut fries so we were excited to come back to eat the next day. Staff was nice and the Bloody Mary I had was really good. It was empty but it was also early. Now for day two, so we had the idea to take the team for lunch between games along with many other teams this tournament. Now I want to preface this with the day before we asked the bartender/ manager if they would be okay if we brought in a large number of people , and she said that yes she anticipated this and had an extra three servers on. Well the reality was they were not prepared. Table were waiting for 2 hours for food! Nothing came out together and you just ate when it came, and it made it tough when the girls had a game to get to as well. My daughter had to eat her burger in about 5 minutes just to be on time. They were extremely apologetic and were trying their best, but it was a mess. One of the moms on our group literally had to take orders and get them to the kitchen so we could eat. The crazy thing is that this place is big, so how can you be so unprepared. Maybe they rarely have that many people, but at the same time there were still open tables and others left not wanting to wait so long. Hopefully this was an anomaly, because the food tasted good and the staff was nice.

I'd like preface: 1. Atmosphere is great…read more 2. Staff was very nice. 3. The food that we ate, tasted good. 4. Sat at the bar, drinks and bar staff were nice. 5. We DID ultimately receive a 50% discount on our plate, which I am acknowledging was gracious and I am thankful for. 6. I grew up eating fish, not only at home but in restaurants/bars. I am giving this restaurant a three star review however. We ordered the walleye fish. The two bites I was able to take, definitely tasted good. However, in both bites, I was picking out several bones. Upon inspecting, we found over another dozen bones in the walleye. Bones happen in fish sometimes, but this was an astronomical amount that made it impossible to enjoy the fish or even eat it comfortably. We quietly just told the bartender about the bones and just asked if we could have a portion of the fish discounted because we ate everything else. Which tasted great. We absolutely were willing to pay for everyone else, didn't want a discount on the entire bill. Just a little something for the fish. She talked to her manager and then the manager came out. Now IF the manager had just apologized and offered a discount, this would've been a 4.5/5 review. However, the manager proceeded to give us a lecture about walleye. She insinuated that we never ate walleye before; she said people who don't eat walleye, don't understand that there unfortunately are a lot of bones. And that there was nothing they could do about it. Keep in mind both the bartender as well as the manager acknowledged that the walleye gets several complaints because of the amount of bones. (that sounds like a supplier problem, and should probably be addressed). My family used to own a restaurant in a campground, we served a walleye, we did not have issues with bones. If there ever was an issue, we understood that fish could be unpredictable, and we would just offer a discount and remake the fish. (It happens) Again, I am grateful that she ultimately gave us a 50% discount on that plate. We were more than happy to pay full price for everything else. But having someone give a condescending lecture about walleye, assuming that I have never eaten walleye before was unnecessary. I didn't need the lecture. That alone made put a damper on the entire experience. The way management handles unfortunate situations can make or break it for customers.

Tried this place again & it was not nearly as good. Seafood…read morefondue is very good but not nearly enough bread for dipping. Dinner salads are good & large with a nice amount of cucumber, croutons & tomato Seafood pomodoro was not tasty at all. Crab cake dinner was tasteless Lobster Mac was good Salmon was fine but small portion Fettuccine Alfredo was also very small portion, & waaaaayyy to expensive for a small bowl of pasta & sauce with no meat. Bill was $270 b4 tip for 6 dinners w/ 3 sodas & 3 alcoholic drinks. Most likely our last trip

Something has changed. I've been going on and on about this place being so delicious but my last…read moremeal definitely lacked flavor. I ordered fajitas casamigo and it was flavorless! I hope it was just a bad night or maybe a new cook. The carnitas had no flavor and the beans were different as well, I'm sure of that. I have ordered this same meal 3 times and this one was not good in any way.

Been there twice, food was amazing along with the service. Definitely didn't disappoint. I got a…read moremargarita flight - flavors were on mark. Clean environment and the atmosphere was perfect.

My husband is very picky when ordering a Reuben out. He wants REAL CORNED BEEF. He wants SLOW…read moreROASTED not the lunch meat style! And they delivered a great flavorful sandwich, piled high! Great service from a very friendly bartender, Barbara. And yes we will return for the fish fry & salmon!

Great food in a great place run by great people!! I don't think anything more is needed but they…read morewant at least 85 characters...lol!

Food was very good. My buddies loved the turkey sandwiches, turkey, sliced, very thin and piled…read morehigh! I had a BLT, which is not on the dinner menu, but BRAD had them make one for me anyway. And by the way, BRAD provided awesome service! Fried bacon appetizer is an absolute must!! comes with chocolate sauce! Everybody loved the sidewinder fries!!! Nice family restaurant atmosphere, wasn't too loud, we could all hear each other speak.

Complimentary bread was good…read more Potato soup was only broth Crab cakes had very little if any crab Truffle fries were way undercooked Seafood pasta has tiny scallops & shrimp & shrimp were tough. Bill was $65 B4 tip for 1 diner an app & a side of fries & 2 sodas We won't be back