We have had several bad experiences at this Chili's in the past, but our visit today was excellent. We are trying to eat healthier so my husband and I ordered off the lower calorie menu. The Ancho Salmon was absolutely delicious!!! The salmon was cooked perfectly. Even the steamed broccoli was especially tasty! My husband ordered the Margarita Chicken and he loved it as well. I have ordered the Ancho Salmon many times and it is consistently delicious. The service today was great as well. We had some issues paying with the Ziosk and our waiter kept coming by to help us. Hopefully the great food and service continues!!! read more

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Worst EVER... after I thought it couldn't get any worse with the Covid thing. Staff didn't care. Threw the food down. Table was full of empty glasses and used napkins for the entire hour. Bathroom was dirty ... never again .... Ever read more

Terrible service, really bad - even for a chilis. They wouldn't turn on the heat. The female bartender gray sweatshirt was incredibly rude. Salad was brown and wilted. read more

Stopped in here because Mikey and I were ahead of schedule and could use some lunch. He seemed like he could use some protein after doing most of the morning work himself. Ordered the Southern Smokehouse burger for myself, he had some strange concoction of appetizers and iced tea. Service took a bit longer than expected as we were the only table but still acceptable. Food was delicious despite my burger having pickles on it. I REALLY don't like pickles but you know the saying, "When in Chili's... Do as the Chilean's do." And I did. And I don't regret it. Mikey enjoyed his appetizer extravaganza as well, but neither of us could finish our meals. Portions were huuuge. Nothing to complain about except Mikey got 2 refills on his tea and no one offered to replenish my water. Satisfactory visit. And we accidentally left our leftovers in the van but thats not their fault I suppose. read more

Yup everything you read about this location is correct! I hoped it was just those times but no I'm here and yea took forever just for the appetizers to show up! And the beer even longer like 20 minutes So here for 50 minutes and still no food but chips lol what a joke this location is dont even waist your time or throw your money away here! It sucks bad!!! Would leave zero stars!! read more

The hostess was absolutely fabulous. Went out of her way to get a very large party of us seated at tables all in same area. The carnitas fajitas were incredible! I would come back for those all day long. I have the say service and quality of the food was above and beyond. Outstanding today!! read more

Has its ups and downs at this particular Chili's establishment. Upon entrance we were told It would be a small wait for our table. We came at 3pm on a Sunday. It wasn't busy at all. I would say 40% capacity, maybe! Plenty of tables and didn't seem like many staff. Anyway, we were left at the front for around 20 mins. The lady at the front was very attentive and nice. Kudos to her. We collected a drink while we waited from the bar. 2 for 1 at that time, which was a bonus. We finally got seated for our group of 12. We sat on three separate tables (maybe this was due to Covid). It took a good 30 mins to get our order, not the most attentive waitress. I can only speak for the ribs as that's all I had. The rest of the group didn't share their thoughts on the food. I thought the ribs were very oily and fatty. Not a lot of taste to them. I didn't want too many as It wasn't much meat, mostly fat. Disappointing as chili's usually have top notch ribs. The manager came over and asked if there was something going on. There was, a soccer tournament. He didn't seem particularly happy that his restaurant was busy. Made a couple of comments about how hard he has had to work and that he will take a day off the next time there's a tournament. Is that not the point of the restaurant? I would want to be busy! The overall experience was fine. Seemed good enough but wouldn't rush back. I mean it's a chili's at the end of the day so I wasn't expecting gourmet just solid bar food with good service. It certainly didn't live up to that unfortunately. Go for the 2-4-1 drinks and don't bother too much with the food! read more

bro literally just ordered from door dash the santa fe salad from you guys and its awful to the point where i could not eat it the salad has an expired taste to them the chips in the salad where stale with no crunch after a few chews the texcture was close to a gummy sensation and i asked for no guac slices and i have guac slices in my food thank god i wasn't allergic i thought to call the doordash person back just to ask if they played in my food this shit is ridiculous yall way too over priced for this messy ass bullshit. read more

Great food great service! Gabby was our waitress very sweet very efficient! Great food well pleased! Pleasant dining atmosphere! read more

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We sat in the lounge which is self seating. And we started with drinks. I had asked for a virgin drink and they said they couldn't do it. Which is weird because it was a drink that wasn't at all complicated and all they had to do was subtract the alcohol. I ended up having to settle for water which was a huge no no for me. If I wanted a soda I could've bought a soda from the store for cheaper. Then we ordered the trio appetizer which was good. But my dinner, I ordered the chicken with rice and beans. It had absolutely no flavor. All I know is that if I do return I'm getting pasta, which is my usual safe food. read more

Chili's - Trio appetizer. Fried pickles, cheese curds and fiery boneless wings. - Bars Near Me - Naples, Florida

Myself and 3 friends went to eat at this location. There was no hostess up front. We waited for about 5 minutes so we sat ourselves. A couple with two kids were right behind us and they sat themselves also. We waited for about 10 minutes no one ever came out to wait on us or just to say that they were short handed. So all 8 of us walk out. Will never go back there again. read more

Told us the wait would be 30 minutes but then after waiting the 30 minutes we were informed it would be another 45 minute wait time. The servers were sweet however, I did not appreciate what occurred. read more

Look Yelp stop asking me all these questions about Chili's. The menu is tjd same everywhere yada yada yada. This Chili's has a woman that is ABSOLUTELY BEAUTIFUL! Her name is Jenny she was my hostess server whatever I couldn't stop staring at her! I was so nervous I uncharacteristically pounded four Dos Equis in 15 minutes. I'll probably never see her again fuck it it's me so you never know? So I thought I'd give Chili's a great review which food service etc was fantastic as always but I want to make sure Jenny is recognized. Until we meet again Andy P.S. just remember two words "shock therapy" from our conversation read more

Our server was very pushy. Wrong appetizer brought out. No napkins till we asked. Wife's chicken was "hard". There was a live bug in my tortilla shells. read more

We have tried this location at least six or seven times. Each time is around 1 in the afternoon and we sit at the bar which is usually empty. Each time the service has sucked. We have sat there for eight minutes with no one acknowledging us. Once we finally got served the food was good, not exceptional. Swore I would never go back but had to give it one more try. No difference except we walked out this time. Will not try again. read more

I ordered Doordash tonight at 7pm . Received wrong order an hour later. No problem however , the delivery driver told me he accidentally gave the last person my order and he'd have to go pick it up at their house . I said no , I will reorder the food because it's already been in the hands of another customer. Doordash supposedly called in my " new fresh order" after 8pm to your restaurant. 30 mins later I get my order that was 1. ICE COLD. 2. Had a receipt attached to the bag that had a time stamp of 7pm and when it was picked up at 738. My order was not remade . Doordash picked up my order from some strangers house and took it back to your store . You did not remake my order . So , my order went through the following hands .. Your restaurant, the first delivery driver from Doordash , to a strangers house , back into 1st deliver guys hands then back to your store . Then in the hands of second Doordash delivery driver . I have a big issue with this . The order should always be remade . Always . I called your store and was advised it was up to management whether or not someone's food is remade . Depending on the timeframe . How does this make any sense when it's been in so many peoples hands ? Further more the order arrived back to your restaurant at least a half hour later . Didn't you think it would be FREEZING cold by the time it got back to me ? Which was after 830pm . Guys , get it together. This was a horrible horrible let down from your company . Doordash also to blame for the misdelivery but for crying out loud, make it mandatory to remake the order. We are in the middle of a pandemic . You can do better than that . I mean this sincerely , do you even read your reviews for this location ? How many 1 star reviews must you get before you really start making some changes ? read more

Slow service. Waited 15 min to be seated and then almost an hour to get my food.. no apology or anything.

The only nice thing I can say is that the server who brought my food out was very sweet. Everything we ordered was crazy spicy, and these are things I've ordered in the past. The loaded fries weren't edible. Even the salsa was crazy hot. The southwest egg rolls weren't edible. Since I've had these things before, wth??? Then, I get a survey texted, I went in detail. You'd think a manager would have reached out. Nope. NO WONDER YOUR REVIEWS ARE TERRIBLE! WHERE IS THE CUSTOMER SERVICE????? read more

Terrible service waited 1/2 for our starters. Did not have 6 oz steaks or raspberry ice tea terrible experience. Should have walked out

If you have all day to wait then this is your place! It takes forever to get any form of service! By the time we got our food we still didn't have our drinks from the bar. Not to mention the nasty kiosks that you have to touch! read more

We will not be back to this Chili's. The waitstaff weRe all talking among themselves and paying zero attention to their customers. The pasta chicken was overloaded I in sauce and inedible . No one ever came by to refill water or chips and salsa or any drinks My Gosh it was ridiculous. Other Chili's are much better. They all neeD a pep talk read more

I've been here a couple of times. A little hit or miss depending on who is working but the food has always been good. They are clearly making the best of significant staffing issues. read more

Do not come to this Chili's if you are in a hurry or have any food allergies. I have a pepper allergy - black pepper, anything that makes your mouth warm. I get very ill and makes me vomit violently. I made the server aware of the allergy. I ordered a chicken sandwich - should be safe. Upon arrival I learned the chicken is marinated in pepper. 2nd attempt- a burger that was supposed to have no pepper on it. It came out with actual pepper corns on it!!!!! The rest of the party was done eating before I came out, all I ate were some cold unseasoned fries. read more

I understand that this is a new location but they have got to get it together. My boyfriend and I walked in and there was a couple in front of being seated. The hostess/ server (?) never returned and we stood there for about 10 minutes chatting with the people behind us until someone came and said we could seat ourselves in the bar. Being a server myself I had no problem with be directed to that area, but the initial greet should be a bit more professional. Even if it is chilis. We took a seat at high top. We sat there for a five minutes and a server passed by and said she would be right with us. After some more time, another server (the bartender) came to take our order. She seemed a little overwhelmed which is normal but when a salad comes out before appetizers that we had been waiting for for 40 minutes or so is not. I'm going to cut this short. Lunch should not take 2 1/2 hours. read more

My wife and I have officially given up on this place after tonight. We've visited this location about a half-dozen times since they opened. Each time we hoped they'd have worked out the issues (slow service, poorly-cooked food, under-staffed). As someone who spent years in food service - I understand it takes time. I also understand that this place is obviously just poorly managed. I could sit here and echo all of the complaints from other reviews - but you get the picture. If nothing else is open or you're desperate - give it a shot. Maybe your experience will be better. read more

I go inside and the waitress and the servers are sitting down talking. The FINALLY sit us and the table was dirty, I had to pour water onto a napkin and clean the table and the seats. The floor is extremely dirty as well. Oh yeah and I waited like 10 minutes for a straw cuz they ran out of straws -_______- read more

Unbelievable all the bad reviews are most likely true this location is near my house and Chili's is one of the chains that I usually enjoy So because of its location and I was mad hungry I had to try it as I was sitting at the table I read the reviews I couldn't really believe them because I've eaten at Chili's dozen times and it was always good I probably only like five or six chain restaurants and Chili's is one that I really like my waiter was great excellent service ice cold tea guacamole on the table in three minutes flat and my lunch bowl ready in 10 minutes That was the good now the bad which is everything salsa sucks imagine catsup salt and tomato purée. guacamole was just a plain almost rotten avocado mashed up then the pesto chili lunch bowl The chicken had to be some process extra salt frozen crap it looks like tofu it didn't even look like chicken I didn't even finish half my meal and I had a stomachache and a headache and I threw my leftovers away now I'm a power eater i almost never do that. I rarely leave negative ratings because I don't want to hurt Restaurants business but this is a chain and it was bad enough that it doesn't bother me to leave a negative review usually I just skip it and I only go to the positive places I thought Chili's had some type of consistency either things have changed or individual owners can outsource their dumpster for their food Save your money and your stomach just keep on driving read more

Chili's - Bars Near Me - Naples, Florida

Great steak, ribeye. Cooked perfectly as ordered. They have a nice variety on their menu, so far their food arrives hot and on time.

Service was Extreeeeemly SLOW the first time I want there and tried it again, thinking maybe they had a bad night. I was wrong. It took 10 min. just to get a drink and about a half hour to get my food. And the place was only about one third filled. When my food came, I didn't get all of my meal. The waitress said "I just need to get your broccoli." I had the salmon, rice and broccoli and the salmon was WAY overcooked. Needless to say, I won't come back. read more

I think I found the worst bartender in town. The bar was almost empty & I couldn't get service. The girl behind the bar was at the other end playing on her phone when I sat down to a dirty counter top full of crumbs, fingerprints, etc. I finally got up walked to the other side of the bar and asked for a drink. When she sat it on the bar in front of me I said thank you & she walked away with no response. I've been going to chilies for a long time (other locations). Never had an experience like this. That's all. read more

Just an update and a comment. The comment is that the problem is not that the wait was long (although it was long enough that we were on Yelp looking to see if there was a nearby restaurant we could leave and go to), but that when we mentioned the long wait there was no recognition that it was unusual, and a rude sort of "gotta wait your turn" you would expect from a government office, not a restaurant. Once the order was finally taken, the service improved a bit. We had the baby back ribs, but didn't eat the "meaty" portion because it was completely dried out (reheated too many times?). Had the cajun shrimp pasta, which was nothing more than penne mac and cheese with some grilled shrimp smothered in cajun spice powder thrown on top. We haven't eaten at Chili's in at least two years, and I remember the food being far better. Maybe it's just this location, or maybe it's just not to our taste. Won't be back again. read more

I took some time to reflect on this visit to make sure it wasn't posted in anger. I stopped in here with a friend of mine and her seven year old twins on our way from Miami back to Tampa. We were seated fairly promptly, but it quickly went downhill from there. We waited for about ten minutes when we were approached and asked if we'd been helped yet. When we said no, the waitress begrudgingly said she'd help. I asked what beer they had on tap, because I'm.a craft beer fan, and she couldn't remember anything but Bud Light, and didn't even try to find out. She brought out the kids drinks and disappeared for 15 minutes or so. Well, the glasses had caked on food in them. When she came back, with incorrect food, she didn't seem at all concerned. She took back the wrong food...and it was 45 minutes before the right order came out and was poorly prepared. Steak was burnt and chicken undercooked. If we weren't starving and exhausted we would have left. Seriously a sad a disappointing stop read more

Chili's - Does this look properly cooked to you? Me, neither...so gross - Bars Near Me - Naples, Florida

The parking lot may look full but don't let that fool you. There's plenty of room inside. We got right in with no wait. The hostess was friendly though not warm and welcoming. Our server was average and seemed a bit distracted. She was however very knowledgeable of the menu. When I ordered a tall draft, she asked if I would rather have two for one. After further clarification it turns out they must be short Pilsner glasses. So I took the two smells for one. That would be fine except that she brought out both at the same time. That means one draft sits and waits on the other which in the draft world is not a good thing. I had the fish tacos. They were excellent even if the server who brought them out was distracted, hurried and seemed uncaring. Overall, the food was delicious. Had the staff been more attentive I would have given them two more stars. But....not this time. read more

Five for the vape I can't think of anything wrong while I was there. The food the service the cleanliness. All top notch. But what really sold me for five stars was they allowed vaping. With so many business banning the use of vaporizing. It is refreshing to find a place that supports it. read more

Jess was a very nice server, very kind. She told me about the promotions and hot deals. I really enjoyed my time with my sister. Good food! Good service. read more

We were driving back to Miami, and we were all hungry. We wanted to grab a bite before getting on I-75. I'll be honest the reviews were so bad on Yelp I almost didn't go, but I had kids with me, I was tired, and These kids needed to eat. First of all the place was very clean and the hostess was nice and seated us immediately. Our waitress also showed up Quickly - between minutes we had beverages. We ordered an appetizer which also came out in a decent time and was pretty good. We played trivia on the table tablets and had a good time while we waited for our food. Our food came out and it was piping hot and tasted pretty darn good. I ordered a steak bowl, my kids burgers, and the husband sirloin steak. We paid our bill on the tablet and were on 75 in 45 minutes. I've never been a chilis fan, and these reviews were quite bad so I felt compelled to leave a nice review because honestly it exceeded expectations! read more

The worst burgers we ever had at Chili's. I ask not all Chili's are the same.. Maybe this chain has been around to long. We're done with going to any Chili read more

We sat at the bar. Good service, good food. Very good margaritas but the lounge was a mess. Half of the tables needed to bussed. The place seemed to be very under staffed. read more

Sat at the bar and our bartender was awesome!! Great food on HH prices! Can't beat it.

Terrible food and the restaurant was not very clean. The hostess that seated us was rude. The waitress was average. Everything fried taste like old grease. This place needs work and customer service upgrades! read more