One my least favorite Chili's to eat at in Hernando area. Chips and salsa are usually stale. Customer service is average. Would rather go to Applebee's. read more

Not many food options in this place and they never do seem to change their menu. The food is average and you often wait a long time before it is served they don't seem to have enough waitresses or waiters. The bathrooms need to be cleaner and overall the food is average at best. I'd recommend that they upgrade their menus at times and offer some different options. Their prices are about average but again the service needs improving read more

We go to this restaurant at least once a week and have had nothing but a wonderful experience. The food is prepared as we wanted it, the bar is stocked very well and the wait staff of Kayla and Adam rock the house. We love it and will continue to make this our go to place. It's reasonably priced and close to home. read more

OMG! We haven't been here in a verrrrrry long time and I am glad we came. Their chips and salsa are addicting and I have to say that the very best part of our meals was the "Street Corn"! Oh so good! We will be back. read more

Great service- this Chilis has much better food than the location on Rt 50 - Asparagus appetizer is outta sight! Drinks are super-entrees are served hot and prepared and plated with appealing presentation. NO complaint. read more

Visited here for lunch with 2 work associates. Had excellent service from our server. She was there every second for us. I don't think we went a second without getting everything we needed from her. Food was excellent, fresh, and very well prepared. I tried something new, a citrus avocado 6 oz steak. It was cooked to perfection and the taste was mouth watering for a simple lunch sized steak that was on the "healthy" section of the menu. I was very impressed, usually items in this section are less filling and tasty, but there was no sacrifice here!! Also even though I enjoyed my steak a lot, I couldn't get my eye off the avocado grilled chicken club the person with me ordered. That looked like a whopper of a sandwich and taste. Looked so good I'm already ordering it next time I'm there. You also always get the chips and salsa which is clutch when you walk in the door hungry. And you can never go wrong with their fresh guacamole and queso. read more

The last time we went the service sucked,so its been awhile since we have been there. Well last night we decided to give them another try. Well I'm sad to say nothing has changed...... it will be a long time before we try again read more

I haven't been here in a couple of years and I now remember why. Aside from the quality of food being slightly above McDonald's or burger king, the store is filthy! During the 45 minutes I was here 7 tables were never bussed. The servers seemed clueless and stressed. My black beans and rice were served on a hot plate but the food was cold. Very disappointing. read more

Went here tonight and had great service! Our waitress was very attentive and we never had to ask for anything, which I appreciate. All of our food came out steaming hot which seems rare these days. My daughter got fresh pineapple with her meal, and it was ripe and in season. Our fajitas were good. Not great, but this isn't a restaurant I would expect amazing fajitas from. I love their pay at the table option! So impressed by that, and let's face it. With a 17 month old, when they say it's time to go-there's ok waiting on a check! read more

Hadn't been to Chili's in a bit but went there recently with my brother for lunch. The servers were friendly and helpful and the food came out very quickly and was good! Check it out!! read more

Ok... So I normally LOVE Chilis.. But this location is horrible!! I've been here 4 times... every time it gets worse. Tonight we came in for a quick drink before a movie, and the place is busy, but not crazy, it is absolutely dirty. And the people are so rude!! The last time I was here I waited for "to-go" quesadillas that took 49minutes. And I normally won't complain but how can a restaurant continue to operate under this management?? Won't be giving this place another try! read more

We continuously keep giving this particular Chili's chances, and the only thing they are consistent about is not being consistent. Service sucks, the food comes out cold, never done the way you're expecting. We come to this one because it's closer to our house, but this will be the last visit. There's one about 10 miles further that we will go to from now on, they are at least consistent. read more

Dinner was very good. It was prepared quickly and properly. Staff and management run a very efficient restaurant and we will continue to visit. read more

We ordered online and picked up inside. Food was ready on time. Everything was delicious. When you place your order you can request it anyway you want. You can get extra toppings or put them on the side. Staff is very friendly and we always notice the manager in the mix and being involved with everything. This is our favorite location. read more

We normally like Chilis but our recent visit was just about as bad as it could possibly get with both service and food quality. We usually go to Chili's to get their Presidential Margarita and it is normally one of the best around. We went this time with a coupon offer that included a Margarita and for $1 more we could upgrade to the Presidential. They were horrible and obviously NOT the Presidential that we always get so we felt scammed. The service and food was horrible too. We were served our appetizers without silverware and couldn't get anyone's attention to get them for us. The appetizer of fries with cheese was delivered with cheese so cold that it was like plastic. I ordered ribs which were dry dry dry!!! My friend's burger was very over cooked even though she ordered it medium rare. My other friend asked the waitress if the chicken with green chile sauce was spicy hot, the waitress told her it was not and it was extremely spicy. Then it took 45 minutes after we finished eating to get the check and get the waitress to take our money. Needless to say, we will NOT be going back to this Chilis ever. read more

This Chili's restaurant is not any good. I have been going to Chili's for many years with much satisfaction. I asked the waitress for the ritas they usually have for happy hour. She said oh the Presidente margarita will give you more alcohol for your money. I had no idea there was brandy in this margarita. "Nasty"!!!! I ordered the fajitas they have always been cooked the same for years. They put some orange looking sauce in the meat and onions???? I will never go back to another Chili's. They are trying to hard to change what was working for them before. Don't go or you will be disappointed! read more

I have never had a great experience at this location. I have been a few times over the last few months and won't be back ever again. I rather drive to port richey where the staff is properly trained to handle more than one guest. Host doesn't even look at you when you walk in and stares at her wait list for 5 mins before even says hello to you. When seated in the bar on one visit the server didn't even greet me for 5 mins then left me hanging for another 10 til I decided to go next door to Codys instead. On my next visit in the bar area with my family there was a very loud child being pinched by his mother making him scream when my mom very politely asked them to stop the cussed us out and called me a fat pig (I am pregnant) when I got loud with him back the manager told me I had to leave without even assessing the situation. All of the other guests and bartender on staff were highly irritated by this family yet when a I was standing up for myself yelling that I was pregnant I got asked to leave. I have never been treated so poorly by management in my life. After I left my family explained what happened and she apologized to them but never stepped right out front where I was standing waiting for my dinner to be boxed up and apologize to me and invite me back in. The only one that is professional in that place is Lori the bartender that also works at Codys. My family were regular patrons there every Friday but now our business goes to Codys since they have better food service and manners! read more

We go to chili's at least once a week for lunch or dinner. The service is always great and the food is consistently great. We always like to try new menu items when they come out. The best thing about chili's is the all day happy hour where we can share drinks with friends which makes it even better! read more

Ive been coming here going on 10 years. Food is always hot and fresh when I go. Whitley is an awesome bar tender always friendly, attentive, and Ive never had bad service from any of the people here. Try the prime rib fajitas. They are super good. Plus its always 2 for 1 beers. You cant lose. Whitley, Serena, and Melissa are awesome bar tenders. read more

After reading all these reviews, I had low expectations when I ate there last Monday. I was totally surprised at the entire dining experience. When I walked in, my wife and I were acknowledged and seated without delay. Our server identified herself and went right into taking our order. Our drinks and food came exactly as ordered and cooked correctly. Our server rechecked on our needs and presented our check without delay. I noticed that the restaurant was very clean. Even though it was lunch, they were over half full and everything was moving along quite well. I have no reason to complain about any part of this visit. I would recommend everyone to give this venue another visit. read more

It's chili's.... Ya can't go wrong. Two for one beer specials. Excellent apps. Quick and efficient service. Table side guacamole. Even the washrooms were clean. If you are looking for a dependable, standardized, reasonably priced meal you will always find that at chili's. read more

Had not been to Chili's in over 15 years so decided to try it again. 1) almost everything is hot-spicy or comes seasoned (with what who knows exactly even when asking about ingredients); Chili's has eliminated some of the wonderful things on their old menu and not everyone wants hot spices all the time but with this menu, well good luck in picking out something that's not. Even the salads are all spicy. 2) Our order was messed up 3 times and one person at our table had to wait for about 15 mins for their (correct) meal while the others were eating theirs ( the manager did compensate that person ). 3) They now have credit card /menu stationary pc's on the table - nice and dirty from everyone's fingertips, for the customer to use - this is to eliminate the server ?? guess this comes in handy when servers are very busy but at least provide some darn wipes !! 4) Employees were all polite. 5) Hamburger is about 1/2 the size it used to be.- Other dishes at our table were good portions. read more

Went there yesterday. No one was working the door. Had to go find someone to seat us. The waitress laughed and said she didn't see us come in. Service was OK but not great. Food was okay but not up to par. read more

Chili's has a great atmosphere for the family! The food is great as well as the service! It's one of my families favorite places to eat!

we always go for the 2 for 20 special at chili's. the menu choices are fantastic and you can't beat that an appetizer is included in the deal. the friendly wait staff and the food value and quality make chili's the best choice around. ole. read more

excellent, courteous food and service ,appealing menu and drink selection very good atmosphere a fun place to eat and drink, our servers and hosts are clean neat and knowledgeable of what the restaurant offers , each time we have been there the service has always been prompt courteous ,would recommend it too everyone ,how many places can you really say that about..enjoy read more

I just had the best meal of my life at Chili's in Spring Hill, fl. I had fun eating food with my friends. It was nice. I want to go again. The strawberry lemonade was good. read more

Ordered a starter at the chilis on 19 in Spring Hill Florida the chili's on nineteen in spring hill took forever, the restaurant was dirty and unorganized. read more