Chilis always hits the spot. On this particular day I came in for lunch to try the Good Witch Margarita. I ordered the Triple Dipper for my meal ( Egg rolls, Honey Chipotle Crispers, and Big Mouth Bites) amazing as always. The Good Witch Margarita was so good, and strong. The ambiance was pretty laid back since it had just opened for the day. My server was great and checked on me periodically. All in all a great Lunch. read more

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Visited here twice in the last two weeks. The food was delicious, exactly as we ordered. The restaurant was clean and nice. The best part of the experience was our server Brandon. He was so friendly, funny, and took great care of us. We will definitely visit again! read more

If I could give 0 stars, I would. Terrible experience from start to finish. Waited forever to be seated even though the place was half empty. Our server disappeared for long stretches and messed up our order. Food came out cold, overcooked, and definitely not worth the price. Drinks were watered down, and the place didn't feel clean at all. Management didn't seem to care when we brought it up--just brushed it off. Definitely not coming back. Total waste of time and money. read more

Chili's - American Near Me - Watauga, Texas

I have been to this location a many time over the years always good service and food .

Excellent food and atmosphere with great staff, decent pricing. We have been here many times and will be back.

The food was bad I got the new appetizer with the southwestern Queso. Let me tell you it tases like shit and it was cold the chicken was like the precooked from the store but never warmed up. the cheese was shredded cheese just sprinkled with sauce pored on top. when I told the bartender she was like oh well and the customers next to me were all complaining about the food. Last time I will go there this was there restaurant in Watauga, Texas read more

After a long while, I visited Chili's, the CEO was on YouTube and spoke about the successes the company has achieved and I wanted to check it out. I tried the triple dipper but i was wanting to try the burger but maybe next time. The triple dipper was very good bar food and reasonably priced. The bar was plain but functional. read more

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Worst experience ever. Steak fajitas were as tough as shoe leather. Chicken fajitas dry, Inattentive server. Tiny table for 6 people. You asked - "What could improve?" Quality of food Taste of food Attentiveness of server Actually deliver what we asked for without having to ask over and over again read more

We don't go out to restaurants often with our two-year-old and I'm often disappointed with pickup. I was very satisfied when we picked up from here! Everything was delicious, portions were a good size, utensils and ketchup were included and NOTHING was missing! I hate getting home and seeing something not there that I paid for. We will order again! read more

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We ordered queso and chips, they brought out guacamole and chips. And you would think that a restaurant named Chili's would have great chili right, well that is NOT the case. Seriously the worst chili I have ever had, even my hubby who will eat almost anything said it was horrible. The texture was fine and the tortilla strips were a nice touch, but the chili itself was bitter with way too much chili powder, all you could taste was the chili powder. The waitress didn't even notice that the chili wad basically untouched, except for 2 spoonfulls Did eat my little sad looking little side salad because I was starving. Won't be back! read more

We love Chili's hamburgers! Really everything they serve is excellent! Give it a try , you won't be disappointed!

Ordered a molten to go and it has a putrid taste. Instead of a chocolate heaven I was expecting, it tastes like frozen vegetable bags and frozen foods. What the heck chilis!!!! Now I have to sleep on the couch read more

Asked to move to a different table ,and it was a problem , the host was acting like it was a huge problem so we told her we can just go somewhere else and she didn't answer so we left read more

Delicious food. I recommend. The service is quick. And the ambiance and relaxing. I really enjoy this restaurant.

I'm not sure what I was expecting of a Chili's Caribbean salad but some flavor would have been nice. It was sloppy, filled with large chunks of hard iceberg lettuce, no dressing, cold shrimp and mushy mandarin oranges. I asked the waiter to bring me some dressing and when I asked if there was any on it he let me know they could be skimpy on dressing. On dressing? Ok. My table mates had burgers and they were dripping with grease and were not asked how they would like them cooked. We also ordered chips and queso and the chips were extremely greasy. Like someone had spayed grease all over them. Yuck. The fries were good and fresh and we were greeted by several staff asking how we were. Staff is great but food is sub par at best. Not worth the $60 we spent for sure. I could have gone to Burger Box for a better burger and salad and would have spent half the money. I know now! read more

Chili's - Caribbean Salad - American Near Me - Watauga, Texas

It was good. Same old chilis we all know and enjoy. We will try them again if I can. Not up the way too often.

The burger patties were seared black & crispy, Fries were cold & seating in disrepair.. This place use to be clean & the food much better, What happened? We won't be returning.. Service subpar & could not get a receipt either. read more

Chili's - Hey Chili's how about keeping up with your restaurants repairs? This is not a new rip. - American Near Me - Watauga, Texas

Was seated and sat there for about 10 minutes and not 1 person came by. Whomever is running this place needs more training or needs to be fired. I'll take my business elsewhere and will not be back at this location. read more

I'm sitting at the bar writing a review about how bad of service we're getting right now. I never like to do reviews because most of the time I feel like I'm going out of the way to criticize a restaurant. The bartender looks like she's high as a kite and doesn't even care to be at work. Secondly, I asked for an item on the menu and quickly changed my mind. I wanted to ordered something different. She insisted over and over that she already put the order in not allowing me to change the order. I work in the service industry and if someone wants to change an order my managers and owners are all over it to accommodate the patrons desires. Satisfied customers will more than likely get you repeat business and/or maybe even gain a regular. Instead, I just rather not come back at all. Hire someone who wants to be behind the bar. read more

While the quality of food and service here has had its ups and downs. I feel both are on an upswing in 2022. Thinking about my last 10-12 meals there only one wasn't in my very good to great category. That was chicken strips and fries I ordered late-evening (not an excuse in my book) and both were cold. The hits for me are the ribeye steak w/shrimp, bacon burger, chili burger, buffalo chicken salad/sandwich, SW chicken soup, grilled asparagus, Santa Fe chicken salad and if I'm being bad chips and skillet queso. Recently one of the ribeyes I had was probably the best I've had in the last year and I eat steak several times a month at many different restaurants and steakhouses. The grilled shrimp and asparagus are very good as well. The service is very solid considering the staffing issues all restaurants seem to be dealing with. I'm usually by myself and sitting in the bar area and Adran and Lexi take great care of me. Give them a chance they have been really good in 2022. read more

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So my hubby and I visited for the specific original chicken crispers for me as I've been craving them. Welp, nope they have a different now. It is just like every other chicken place. So we had not been to a chilies in about 6 years and will not be going back now as that changed. If you ever change back to the original chicken crisper recipe... service was good and the waitress even apologized as she had heard the same thing from others. read more

In a bit of a rush, 3 for an oddball between time, got in and out quick and everything was tasty. I got my usual Mango-Chile Grilled Chicken; not expensive, fresh and not weighty, quick to prepare and not unhealthy. Service was great, place was clean. read more

Chili's - Mango-Chile Chicken - American Near Me - Watauga, Texas

Megan the waitress is AMAZING AMAZING, I only get her when I come in, I've been here a lot and had different waitresses and she's the only one that is the best read more

Place is busy but staff are friendly. Close to shopping areas. Takes a while to get served but great taste

Great food & service.... Though someone threw food at our table while we were getting ready to leave. Never had that happen before, but heck it's Texas, always some strange folks around. Hopefully just a bored teenager/drunk read more

I always order To Go and the wait is always long. The food is mediocre. The chicken tenders and chili cheese fries I ordered were hard. I had a VISA gift card I was trying to pay with and the cashier kept telling me it was declined, but when I used it somewhere else, it worked fine so that was a bit annoying. They allow smoking at this location so I probably won't be dining in. read more

Chili's - Chicken tenders with mashed potatoes and corn on the cob - American Near Me - Watauga, Texas

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Went today with my daughter. The hostess said their was a staff shortage, so the wait would be 10-15 min. That's fine, completely understand. While waiting, the glass doors to enter in were so nasty!! Covered in handprints and lord knows what else. The floors were about the same. Food and water on floors, with paper rags over the wet spots. Yes, they were short staffed, but we saw our waitress 2 times. To take our order, and bring us chips. That was it. She would avoid us, or cleaning up other tables. Finally I had to call for her to put our order in to pay. She then offered to go drinks, which I declined because we have already been finished eating for 20 mins with no refills or anything since our first round. I used to love this location. But now will go to another one when we are wanting Chilis. read more

I picked up a to go curbside order for my family tonight. Nothing wrong with the service or food, but I found a black hair inside my drink after finishing it. No person in my household has dark hair, it's very unlikely it came from inside my home. This was definitely from an employee. It's just gross. read more

Chili's - Hair in drink. - American Near Me - Watauga, Texas

What the jalapeño??? Chili's, you've got to be kidding me! You removed the Jalapeño Margarita from your drink selection? Why? You still have to buy jalapeños for the Jalapeño burger, so why stop serving the drink! It doesn't make much sense to me at all! As for this location, service was super slowwww. Luckily we were with a group of friends so we got to chat a little longer. But a 2nd margarita would have been ordered, maybe even a 3rd if you still offered the Jalapeño one. Super sad, bummed and overall confused. I hope you get a lot of feedback on this decision because it's the worst. Black bean patty was cooked to death, Old Timer with cheese, salmon and steak quesadillas for everyone else were great! read more

Came in to pick up my order. Workers stating that the order had been picked up by the grub hub driver. I told them and showed them the screenshot of my order being specifically for "pick up". The workers did not handle the situation in a well-mannered way. They were very busy and i'm sure they are understaffed like every other business but being kind in a frustrating situation helps more than not being kind. I feel as though they were not understanding me and acting like it's no big deal. Chilis is not super expensive but it can be costly with a family of 4. So coming in and not being heard can be so frustrating. I hope customer service training is something in place at this establishment. It would make it a little easier of a process. read more

Chili's - American Near Me - Watauga, Texas

I have Celiac Disease and they hooked me up with a great meal! Mgmt got involved and I was able to relax and enjoy it after a long busy day

I asked for Rib Eye medium rare. it was burnt beyond recognition and they still served it. ordered broccol, got asparagus, smell stinks up the whole house. pretty poor all around. read more

Slow slow slow....Food items were brought in one at a time for a table of five additionally we have made several orders that were straight from the menu and it seem to take a very long time and all of the orders for appetizers there was no reason for her to take so long read more

Place gets 2 stars because they don't know how to train the cook to make a steak, constantly order a 6oz sirloin medium well when we come here and guess what, it's constantly badly cooked, from bleeding out to dry and chewy, ridiculous for this to happen EVERY time I've been here in the last 2 months, it's like they just don't care that he is wasting these steaks, I'd have fired that cook and found a new one over all the wasted product! These are supposed to be medium well and the one on the bottom is clearly raw in the middle, mine is also raw In the middle. Servers aren't usually a problem and overall the service is good but I'm tired of paying a place to cook the food wrong time and time again, oh, and it seems like a problem with the whole area as far as portions go, if someone orders a 6oz steak you need to cut a 7-8oz piece to make up for what gets cooked off. Edit: to further my point here I went ahead and weighed our steaks to show exactly what I am talking about. Pay for 6oz and get less than 4oz smh. read more

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So... Haven't been to Chili's in a while. Decided to give the new menu a shot. My daughter and I had the Sweet & Smokey Burger. The burger was quite tasty. A bit smallish but eh, I got the new Skillet Smoked Potato Wedges to dig into while my daughter had the standard fries. This is where the disappointment happened. I open the styrofoam container and low and behold... Nine (9) wedges. SERIOUSLY! NINE WEDGES!!! They are potatoes. The cheapest and most plentiful of the sides. I mean, do they come out of the employees pockets?! If you put more than nine wedges in there would you have to run a credit check on me?? Nine... That is just shameful. Ugh! An $11 burger shouldn't come with only nine F-ing wedges. Would have given more stars but that was just pathetic. read more

Chili's - Nine FREAKING potato wedges!!! - American Near Me - Watauga, Texas

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Rebekah was very rude, great place but this server must was having a bad day or something. Please be best next time I like this place. read more

Chili's - American Near Me - Watauga, Texas

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I order chili's all the time and I'm never waiting this long on my to go order. They have a designated section for Togo, to go parking, to go door, etc. but nobody working the Togo area. Most chili's will put a sign that says see bartender, but this one did not. Ironically enough, nobody was at the bar either. Not a bartender or customer in sight. Like does anybody work here? It's Friday at 1pm (lunch time) Nobody greeted me and then after 15 min of waiting the bartender shows up out of nowhere like he was smoking in the back. Horrible customer service and clearly poor management. Something must be done! read more

Out of all sodas!! Unacceptable!! This is terrible ! I won't eat my chips and salsa without my Dr Pepper!!

We have been a customer for years and we have never had bad service and the food has always been excellent. Even pickup orders

Kerstan (I'm so sorry if I spelled that wrong) was amazing!! Very attentive, quick, and nice. Definitely would go back for her again!