Soooo... I originally would have posted a zero star review if that was an option. I had ordered DoorDash (so I know it could be the driver accountable). The order was short over half of the food. When I contacted Fuzzys directly after, the "manager on duty" told me I could take it up with DoorDash. That realm of customer service is pretty unheard of especially in tough times of trying to build and create traffic for your restaurant. I let it settle for a moment but I did call back to ask for the District Managers number. I was a DM for many years and would want to know if this happened in my location. An employee took my call and when I let him know why I was asking he prepared a new order for me and personally delivered it to me ! EVERY BUSINESS NEEDS A "Justin" that works for them. He was bad ass today read more

First time ever at Fuzzy's. Great service but hands down the worst steak nachos ever. It is the recipe. Heavy on chips, lite on steak, no sour cream, no guacamole, no cheddar cheese. Just a terrible recipe and poor value. Maybe their tacos are great. Will likely never return. read more

Fuzzy's manager Marybel and the cashier guy would not honor the military discount this morning, claiming that they don't do it for breakfast anymore. I've been coming to this Fuzzy's almost everyday since 2008, and have never heard of Fuzzy's not honoring the military discount in all of my nerely 6,500 meals at Fuzzy's. Seems like just another way Marybel has chosen to F over this locations best guests. I've already been eating at other places, because I have been less excited about going to Fuzzy's every morning. read more

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I'm beyond frustrated with my experience at Fuzzy's Taco Shop. I ordered a salad with extra meat -- and not only did I not get the extra meat I paid for, but the salad looked poorly thrown together like no one cared. To make it worse, they completely forgot to include the taco in my to-go order. When I called to let them know, the manager had an attitude, insisting the taco "was in the bag." If it was in the bag, why would I be wasting my time calling the damn store? It's ridiculous to pay for food you don't receive and then get treated like you're lying about it. This location seriously needs to work on customer service and attention to detail. I won't be coming back anytime soon. read more

Fuzzy's Taco Shop - Grilled Steak Salad - Mexican Near Me - North Richland Hills, Texas

2 Taco plates w drinks $29+ Dine-in .All the food was cold. Rice was a little crunchy like not fully cooked? Refried beans cold. 2 ground beef tacos very small and taste unimpressive. We despise Taco Bell food in our family...but I would eat there before ever coming back to Fuzzy's. read more

I tried calling three different times on my way to this location. The first two times it rang and rang and rang. The third time it was busy and then I called three more times and it was still busy. I finally walked in the front door with the phone, still giving a busy signal and looked on the wall where the phone is and it was off the hook on purpose. I made a comment to the girl who was taking my cash for a pick up order and she just looked at me like I was crazy. I still had to wait 10 more minutes for my food because I was not able to order it on the phone. I decided one last time right before I walked out the door to try calling again and it was still off the hook. If I was the owner, I would fire those employees. Keep doing it against us that way and you won't have a business or a place to go work. read more

Mediocre at best.. DO NOT ORDER TO GO! They dont give a shit and screw up my to go orders Every. Single. Time! Last week we ordered shrimp tempura tacos... it literally looked like a salad in a tiny tortilla. Lay off the lettuce people! I know it's cheap but we are not rabbits.. if we wanted a salad we would order a salad with shrimp! The queso is always cold even eating at the restaurant. I love other Fuzzys locations but this one is terrible! Sorry.. do better! read more

Tacos here are always good when you don't want the full experience at a full service place. Employees always friendly and bubbly. Even the kitchen crew. Always feel welcome and appreciated here. read more

Tried out the new Baja tacos. Deal was that you buy a Baja taco and you get an OG taco for a $1. The guy working the front didn't seem to know about the special, and we almost didn't get it. The new Baja tacos weren't bad, but not real good either. The OG tacos were better tasting, just not loaded with as much stuff. Some things don't need fixing. Just keep the OG and ya can't go wrong. Went for dinner on a weekday and it wasn't busy at all. Place was very clean too. read more

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We love Fuzzy's!!! The drinks are always good and the food is fresh! We enjoy the lively music and family friendly environment! I have never been disappointed in the service or food! I'm here like once a week lol! read more

Wow what a strange shift in the vibe at y'all's location in North Richland hills. Sarah was so welcoming and friendly and y'all have brought in someone that literally doesn't even want to see your face. Me and my friend Willie we've been going in there for 3 years three four times a week he drinks patron. After asking the sweet girl taking the orders if they were going to get more patron she said that the new management decided they were not. You're talking about a customer that comes in almost every day. He is so sweet why would you not just order patron. I just think that y'all made a big mistake in some ways because I understand business coming from someone that works in the server industry but I don't understand blatant disregard for your customer base I just don't get it read more

I had new bowl ! The fried onions and pickled jalapeño were great addition to the bowl! It was so fresh and delicious ! It's my new favorite at this fuzzies! Nice sweet and spicy flavor! I also had the best margarita there was beer in the margarita! I loved the mix! Service was amazing and delivered with a smile! read more

This is the best Fuzzy's location. We love to come here, the employees are always friendly. They serve the food quickly. We love both the employees and the regular customers that come here. It is much like a family. The food has always been spot-on and excellent. We also love the margaritas and the specialty margarita options that we like to try for something new. read more

I have been to this restaurant many times.I usually get fajitas and I get 3tortillas with the meal,on wednesday I went for dinner and ordered the fajitas,I got 2 tortillas with barely enough meat to fill them and ordered rice and got beans.I'm generous and left a $ 10 tip,on a $70 meal.Witch I regret.They are getting cheap with their meat and tortillas.Bad service and I will never go back.They lost 4 costumers read more

I came to the Fuzzy's Taco location on Rufe Snow for a family dinner. I usually visit the locations in Southlake or Fort Worth and have enjoyed them very much When I tried to order, they had no grilled vegetables available in the restaurant so there was no possibility of ordering a vegetarian meal. Very disappointing!! I ended up drinking a container of Muscle Milk that we had in the car. Not the best Saturday night meal. Edited- the server later came out and brought me a grilled veggie salad at no charge . I very much appreciate the effort made to make my customer experience better. read more

Fuzzy's Taco Shop - Mexican Near Me - North Richland Hills, Texas

Sarah & the team always take care of me when I come in! I've eaten at multiple different locations including the one on Bryant Irvin, this location is by far the BEST fuzzy's in DFW! read more

To start off, tonight's closing cashier cannot understand the difference between ordering one taco and a combo plate. I spent over 40$ and didn't even get my full order. Told me I got what I paid for and said," so what do you want to do". There is a reason why people like her work in a fast food joint like this. read more

Love me some shredded chicken nachos! Personally I also add lettuce and sour cream & side of queso to mine to pour on top

We come for breakfast once a month or so. It's a normal Fuzzy's. The food is reliably good and the staff efficient. The only real complaint here is there always seems to be something out of whack with the drinks. They're out of coffee or the tea has been sitting awhile and is tannic and bitter. Or they're out of ice etc. nothing major still a solid place where you know what to expect. read more

Fuzzy's Taco Shop - Mexican Near Me - North Richland Hills, Texas

All was good tasting... but the brisket tacos, which dripped at least two spoonfuls of grease/oil into the serving basket. It took 3 paper towels to clean up my hands down to my elbows (and most of the grease was left in the serving basket). Shredded chicken burrito and shredded chicken enchilada was seasoned ok, but tough and stringy. read more

Fuzzy's Taco Shop - Menu board - Mexican Near Me - North Richland Hills, Texas

Just stopped by for dinner as we love the other Fuzzy's. Stood in line for 5 minutes while a guy stood at the register going through receipts l, looked up several times and never said a would. Rolled his shoulders and flexed his are a few time but I got the impression he had no desire to help anyone. Left to find a restaurant that actually wanted our business. read more

Have not tried Fuzzy's in a couple years. Decided to give this location a visit. The pros: Queso was good but luke warm. Pinto beans nice and hot. Beer was cold. The cons: Trays and tables dirty. Order grilled shrimp tacos (cold and tasteless), beef fajita tacos (extremely small portion of meat with no seasoning) and two spicy pork tacos (not spicy, bland and again extremely small portions). We were very disappointed and will not return. read more

Good and tasty food but my last order of shrimp quesadillas was very disappointing. 4 pieces, 3 shrimp on first, 2 on second, one lone shrimp on third and none on last. Guess you gotta check inside them especially on takeout. read more

With such variety available in the taco-scape now, Fuzzy's still offers consistently good food and fast service. I have to confess I too-easily overlook Fuzzy's as "old-school" among neo-tacquerias and choose something newer or locally owned when I need my fix of tortilla-wrapped meat. But, a recent visit reminded me that Fuzzy's delivers. My favorite plate is the Brisket quesadilla, under $7. With sour cream, pico, and a few shakes of Fuzzy's table sauce, It's creamy, flavorful, savory, tex-mex greatness. With a Left Hand Milk Stout in one of Fuzzy's perfectly chilled schooners, it's hard to do better! Service is typically quick and friendly. At this particular location, we arrived before closing and were helped by a friendly girl who had worked a double and had a derp while entering our order. She was endearlingly awkward about it, apologizing while she stared at the register as if she'd never seen it before. She super-attentive throughout the rest of the night. Fuzzy's is as awesome as ever! read more

Ever since the manager ran off the old Front-Of-House chick, Ashley, this place has gone downhill, fast. The quality of the food is still decent, but the customer service currently resides somewhere in the neighborhood of the nearest toilet. I attempted to call in an order several weeks back, as the manager told me I'd save a few bucks on my Margarita if I did, and was put on hold and hung up on. TWICE IN A ROW. Did an online order for pickup instead, and paid the extra money for the same thing including the margarita, only to have the manager remark "I told you a while back you could save some money if you called that order in...". Bro... I tried. Your staff couldn't be bothered to take my order that way. TL:DR: food is still great, service is garbage. Ever since Ashley and Tattoo-Hands left the front end, the service here has gone seriously downhill. If you have the time, walk in and order to-go. If you don't, order online, but prepare to bend over for what they charge you for alcohol. read more

Forget brunch at the too pricey joints. Fuzzy's offers yummy Bloody Mary's on a Sunday morning! You can get your breakfast taco fix and have a fun brunch moment. read more

Fuzzy's Taco Shop - Bloody Mary. - Mexican Near Me - North Richland Hills, Texas

I love Fuzzy's. Eat at a lot of them. This location is just poorly managed. It's clear the staff has not been trained to work with public. Customers are not annoying, they provide your income. I heard the staff say peoplee are rude. I think I know why. Poor service, screaming through the loud speaker like you're hopped up on mountain due, & blaring death metal on a beautiful Sunday afternoon will do that to a fella. Know your audience. read more

The only reason I give two stars because the food is decent 3 out of 3 times in 3 weeks have went. The language barrier is a huge problem . Takes 15 mins to order u have to point to things and make hand signals and no matter what something is always wrong our missing . Until communications improve we will not be back read more

we've been coming here since they opened and probably won't return anytime soon! After several orders that weren't up to their previous quality, we decided to try one more time. We'll, wished we would have passed, the shredded brisket burrito should have been renamed the rice burrito, the quesadilla order is easily 1/3 of the size pre Covid. On top of that our chips and queso order was short the chips as well as 2 extra orders of jalapeños. Then when my wife returned she was treated rudely by the lady at the counter (maybe she thinks people are scamming for free chips?) then she turned around screaming at the kitchen crew once she saw our receipt. As a manager with 30yrs of experience I'd teach her screaming isn't leading it isn't productive nor managing. read more

Tacos were great! Love the sauce on the tacos. The elote is not your regular elote. It's more like plain corn with some peppers. everything else was great read more

They got 1/2 of our orders wrong then when we went up to ask if it can be fixed the young girl behind the food bar was extremely condescending and rude asked for our receipt to prove it( even though what we had originally ordered was cheaper than what they had given us) , she kept calling us honey and called us stupid in Spanish to her male coworker. I don't look like it but I'm Mexican and understood everything she was saying. I had my son with me so I ignored it and didn't want to cause a scene. The food was ok but the girls attitude issue completely ruined the vibe and the meal. We left very disappointed. I hate leaving bad reviews, but this was an awful experience. read more

Ordered tempura shrimp tacos, the shrimp was horrible and tasted like they hadn't changed the oil in the fryer in weeks. Service is mediocre and usually unfriendly; one lady has to ring our order up at least three times because she doesn't know what she's doing. Won't come back to this location; any others have to be better than this. read more

My sister ordered grill shrimp tacos and the shrimp where raw!!!! She is pregnant and that's too dangerous!!!! I ordered chicken nachos and they barely had anything on them! read more

Fuzzy's Taco Shop - Mexican Near Me - North Richland Hills, Texas

What's up with Fuzzys? Our breakfast tacos were smaller than usual with less meat and just a whisper of tomato, etc. The cleanliness was also NOT. Sticky salsa bottles and table edges. Music was too loud and intrusive. We'll be foraging elsewhere for breakfast. read more

This is not a large queso! Feeling robbed tonight. Hoping this NRH was better than Euless. Fuzzy's have definitely gone down hill . Ground Beef was soaking in grease. Boo read more

I just picked up dinner for my family and they got my husband's order wrong my son's order wrong and the picture that I have attached is what I found in my sour cream I am pissed read more

Fuzzy's Taco Shop - I just picked up dinner for my family they got my husband's order wrong and this is what I found in my sour cream I am like so pissed - Mexican Near Me - North Richland Hills, Texas

Not as good as other Fuzzy's we've eaten at. Two different radios one in dining area and one from kitchen loudly playing so it was just noise. Tables weren't cleaned well as we had to wipe our own down. read more

5 stars bexause it meets all the requirements for a proper taco shop: (And I go here a couple times a week) 1.Solid taco construction with propper meat and veggies to tortilla ratio. 2.Propperly braised pork and brisket choices, 3. $2 tacos 4. Fancy margarita options 5. Full bar and beer 6. Friendly staff 7. Has a bathroom (private one person) Solid taco joint. The staff is always friendly and the tacos are always good. My favorite is the spicy pork, then the shredded brisket. Today I'm trying the chicken fried chicken taco. It's a new special item on the menu for a limited time. I tried this new chicken taco. It has potatoes, fajita chicken and queso. It was okay, not my favorite. I usually avoid the fajita meat and ground beef. That's for uninformed gringos. I'm a landscaper gringo so I'm in the know! Ya know?! There are many locations of fuzzys around DFW. They are always consistent and always good. It's not the #1 BEST, but it is definitely top 5 in my book read more

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First time here. Quesadilla was exactly as expected and as ordered though the rest of my group seemed to have a lot of issues with their food. Had to send one taco back for their kid. The meat on their nachos was sparse and ice cold when served. Over all I'll probably go back again but I may just stick to one of the other taco shops I've been to instead. read more

Been coming here for years and have watched it decline sadly. My tacos were so tiny and sad. Two small shrimp on one and a few gristly bits of steak on the other. Barely any toppings. Portions have gotten smaller and prices have gone up. No one is really friendly there either. This used to be our go to spot but this was the last time. read more