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Chili's

2.4 (89 reviews)
ModerateAmerican, Bars, Tex-Mex
Closed 11:00 am - 11:00 pm

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CHILI'S ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Dogs allowed
Good for groups

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Recommended Reviews - Chili's

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Reviews With Photos

Bacon Rancher Burger
Erin B.

We came here on a Saturday a little before 5pm and were sat right away. Our waiter was super sweet and patient with us as we had not been here in a very long time. I ordered the Radical 'Rita and it was very good so I got a second one. My husband ordered an old fashioned and he thought it tasted terrible. He did enjoy the 'Rita as well. We ordered mozzarella sticks and we got the 6 count, but we truly could have been good with the 3 count. There was a good cheese pull and over tasty. My husband ordered the Bacon Rancher Burger and he said it tasted great, but the size portions were too much. I did a make your own burger where essentially I ordered the same things on the Bacon Rancher Burger, but only one burger pattie. The burger was okay, nothing to rave about. The ranch I got with the fries was way too liquidy. The fries were average. Overall, it wasn't a terrible experience, but this place is way over priced. I can spend the same amount at a way better restaurant.

Warm tea

I ordered my steak Medium rare and it was overcooked, the waitress told me there was nothing she could do and the fries were so hard I could not bite into them. (She took my whole plate and threw it away because I couldn't eat.) She refilled my sweet tea with warm tea and no ice so I was unable to drink my drink either.

Marie O.

Some friends chose this place, and honestly, we weren't excited about it. With only two stars and not-so-great past experiences with Chili's, our expectations were low. But since it was their pick, we went along. To our surprise, it wasn't bad at all! The bathrooms were super clean, the service was excellent, and while the burgers were pretty standard, the fries were delicious. Overall, I'd say it's a solid 3 stars for this location.

Honey-Chipotle Chicken Crispers
Mikaela B.

I'm kind of torn on how to review this! I'm basing off my last 2 experiences - one dine in, one takeout. Takeout - a hot mess. I ordered around 8:45 and it said the ready time was 9:08-9:13 and that I'd receive a text when it was ready. It was like 9:23 and I hadn't gotten the text yet, so I just decided to go in and check. There were several people waiting there as well. Two employees walked by us and I will say they at least did acknowledge us and say someone would be with us shortly. They had a shelf with a few orders sitting on it, but the shelf said delivery so I figured mine wasn't up there. 5 or so minutes later a young lady came to the register, but by then 2 of the DoorDashers had gone ahead and just grabbed their own orders off the shelf. In their defense, it kind of seemed like maybe that was an option. But I overheard the cashier on the phone, seemingly diffusing an issue, saying "sometimes people grab the orders without checking." Our interaction was kind of strange, I felt like she kind of whispered when addressing me, but maybe she was just overwhelmed. It seemed like there was a steady volume of orders, but it just seemed really disorganized and inefficient. My order had been on the shelf the whole time- she handed it to me, and I was on my way. I was starving so I sampled a few fries in the car and they were quite cold. I assume my order had been sitting there for a while. It was after 9:30 when I left with my food. I received the text my order was ready at like 10:00 lol. Overall the food was pretty good, but I think it would've been better if it had been hotter. The extra 20 minutes it sat on the shelf didn't help, but overall it was still enjoyed. I ended up going back because I just wanted to try again. Chili's is normally one of the chains that I am just a stan for. However, I miss the original chicken crispers. Just saying! We went in around 3:45/4:00 and there was a 25 minute wait, but the restaurant was empty. Maybe a total of 8 tables occupied in the entire place. We asked if we could just sit at the bar top and order food there and she said sure. The host was fine, but personally I feel like hosts should be welcoming and friendly, as the first face you see upon entering the restaurant, but she kind of just seemed annoyed we were even there. For what it's worth, I think you can join the waitlist in advance, but I wouldn't have thought it would be busy at 4PM on a Monday, and it wasn't. The service at the bar was friendly enough, but it was fairly slow throughout. I tried to give them the benefit of the doubt, as they probably told us there was a wait due to the fact they didn't have adequate staffing. Our food took a good 35-40 minutes for a triple dipper appetizer and a grilled chicken entree. We were going to order a chips and salsa to snack on since it seemed to be taking a while, but the waitress didn't come back by until our food was delivered. Again, the food was pretty cold. The plate that the grilled chicken was on was really hot, so I assume it had been sitting under the warmer for quite a while. Other than the temperature, the food was quite good. We ended up paying on the table kiosk which was convenient, because it had been an hour and some change, and I was just ready to go, and didn't really want to wait on the process of getting the check, waiting on them to come get it, etc. Overall, I will return, but they could definitely work on service - speed and friendliness, as well as the temperature of the food. To go was the biggest problem - this needs SERIOUS organization! This Chili's used to be EXCELLENT, but it's always struggled with consistency.

Date night.. don't mind the shirt
Kelly R.

Food was fresh and filling, serive was a little slow but in all fairness it was.bust, server was sweet over all great place to eat.

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4 years ago

Huge waits just because they don't want to or can't use the tables, either way an hour wait on a Sunday might be a bit much

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Ask the Community - Chili's

The Tap at West End - Featured drinks.

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The Tap is hands down one of the best spots in Winston-Salem to relax after work with friends. From…read morethe moment you walk in, you're greeted by some of the friendliest and most talented bartenders in town. They know their craft, they remember your drink, and they make everyone feel like a regular--even if it's your first time. Shout out to Brooks too! He's a great addition to the team. The atmosphere is unbeatable--warm, welcoming, and just the right mix of lively and laid-back. Whether you're inside enjoying the cozy vibe or out on the deck soaking up the fresh air, it always feels like the perfect place to be. The deck, by the way, is a total game-changer, offering a great spot to relax with friends and enjoy a drink under the stars. Every time I step into The Tap, I feel like I belong. It's more than just a bar--it's a community, a home away from home, and a place I'll keep coming back to time and time again. If you're looking for great drinks, even better people, and an atmosphere that keeps you coming back, The Tap is where you want to be!

I'm loving this place right now. I'm not really the type to party, but this is where I go with a…read morefriend on a weeknight to have a drink and an extended conversation. The bartender, Justin, is super friendly, always keeping up with the drinks, and the drinks themselves are half the price of the bar across the street. The outdoor patio seating is perfect on a nice evening. It has a mellow, relaxed vibe and everyone seems so calm. I love it. FYI: They don't serve food though, so 21+ only.

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Chili's - tradamerican - Updated June 2026

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